Seat Covers Unlimited

Resolution: We addressed the issues brought forward from Mr & Mrs EllisWe determined that the seat cover modification they wanted wasn't possibleThe best course of action was to send a call tag and refund the customerWe are sorry for the mix up and the misunderstanding --

Our covers do not have head rest openings precut because they look more finished when installing them that wayIt is not pointed out during the time of ordering but on our web site under installation and care it shows this in a step by step process with photographsI did offer to pay to have the covers shipped back and to make all openings for the customer and bind them at our cost but he did not like that option and hung up on meI emailed him right after with the same options and also sent him step by step installation instructionsHe still didn't want to do that and said that if he returned them for openings he did not want them backI offered to resolve the customers issue and that did not appease him so that was the end of our email conversationsI have attached a cop of his invoice, a copy of our return repair policy, and also a copy of our email conversation.As I have informed the customer a few times now we do not offer refunds but do guarantee the fit and will fix any fit issues at our cost

The seat covers I ordered from Seat Covers Unlimited (aka SeatCovers Plus) for the rear seats of my Nissan Frontier are, in my opinion, exceptional in fit and qualityI got them to protect the factory upholstery from my dog (who rides in the back seat) and she loves them as wellThey are plush and attractive, and with a little effort on the customer's part, by following the instructions, can be made to fit so snugly they look like original upholstery with the added benefit of having access to multiple patterns and colorsThese are custom-made covers selling for under $(rear only in my case)I don't think they can be beaten for price vs qualityThe company also has a helpline to assist in installation for those who need it, I didn't