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[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

As per our telephone conversation regarding ***, ***; Ms*** called our office on 10/5/and accepted a full refund from us minus the (month lease) early termination fee of 29.00. The refund was issued, also on 10/5/2017. Thank you for your assistance. Lisa