Sentry Credit Inc

SENTRY CREDIT, INCGRAND AVE EVERETTWA 98201800-608-2581November 15, 2016Re: ID #***Revdex.com NorthwestRevdex.com Resolutions ConsultantThank you for contacting our office in regards to the above referenced complaintand allowing my officethe opportunity to respond.Upon further
review of the complaint filed by the consumer, *** & *** will be sending the account back to our client highlighting the details of their dispute At this time the account has been cancelled from our office and collection efforts have ceased.I have included copies of the contract and statement for their records.If the consumer has any questions or concerns, they may contact Rick D*** directly at 855-740-5584.Please forward my response to the consumer so that he knows his complaint has been taken seriously.Respectfully.Mark V***Compliance Specialist425-740-***sentrycredit.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to our business
Thank you

Dear [redacted], Thank you for contacting our office in regards to the above referenced complaint and allowing my office the opportunity to respond. According to our records we do not have an account in our office from [redacted] nor are we reporting anything to the Credit Reporting Agencies on...

Ms.[redacted] credit report. We did, however, speak to Ms. [redacted] back in July in regard to a different account and that matter has been resolved. If Ms.[redacted] still feels strongly about her credit report please advise her to send us a copy so that we may further investigate the matter, otherwise we will assume this issue to be resolved. Please forward my response to Ms. [redacted] so that she knows her complaint has been taken seriously.

June 5, 2017   Re: ID #[redacted] Revdex.com NorthwestRevdex.com Resolutions ConsultantAttn: [redacted]  Dear [redacted], Thank you for contacting our office in regards to the above referenced complaint and allowing my office the opportunity to...

respond.   Upon further review of the complaint filed by the consumer, Stewart Mathis & Associates will be sending the account back to our client highlighting the details of their dispute.  At this time the account has been cancelled from our office and collections efforts have ceased.  I have included a copy of the cancelled notice for the consumer’s records. If the consumer has any questions or concerns, they may contact me directly at 855-740-5514. Please forward my response to the consumer so that she knows her complaint has been taken seriously. Respectfully,  Mark V[redacted]Compliance [email protected]

Thank you for contacting our office in regards to the above referenced complaint and allowingmy office the opportunity to respond.
Upon further review of the complaint filed by the consumer, Stewart Mathis & Associates willbe sending the account back to our client highlighting the details of...

their dispute. At this timethe account has been cancelled from our office and collections efforts have ceased.
I have included copies of the contract and statement for their records.
If the consumer has any questions or concerns, they may contact Rick D[redacted] directly at 855-740-5584.
Please forward my response to the consumer so that he knows his complaint has been takenseriously.
Respectfully,
Mark V[redacted]
 
[redacted]Please see attached[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

May 17, 2017       Re: ID #[redacted]   Revdex.com Northwest Revdex.com Resolutions Consultant Attn: [redacted]     Dear [redacted],   Thank you for contacting our office in regards to the above referenced complaint and allowing my office the opportunity to respond.    In our initial response we included a copy of the initial letter that was sent to the consumer on 11/2/16 and let her know we were waiting for validation from our client to send to her.  We received the validation on 5/1/17 and it was mailed to the consumer’s address on 5/2/17.  We have provided evidence that correspondence was sent to her confirmed mailing address once her account was placed in our office for collections.  We have now also provided her with validation from our client, but we have not heard from her other than her response to your office rejecting our initial response.  The consumer needs to contact our office to discuss the validation and status of her dispute so that we may notify our client of the status on the account and make the proper adjustments including any updates to her credit report.   I have included a copy of the initial letter and validation that we have sent to her for your records.   Please forward our response to the consumer so that she knows her complaint has been taken seriously.    Respectfully,     Mark V[redacted] Compliance Specialist 855-740-5514 [email protected]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted] [redacted]

February 7, 2017
Thank you for contacting our office in regards to the above referenced complaint and allowingmy office the opportunity to respond.
Upon further review of the complaint filed by the consumer, [redacted] [redacted] willbe sending the account back to our client highlighting the...

details of their dispute. At this timethe account has been cancelled from our office and collections efforts have ceased.
If the consumer has any questions or concerns, they may contact me directly at 855-740-5514.
Please forward my response to the consumer so that he knows his complaint has been takenseriously.
Respectfully
Mark V[redacted]

May 5, 2017       Re: ID #[redacted]   Revdex.com Northwest Revdex.com Resolutions Consultant Attn: [redacted]     Dear [redacted],   Thank you for contacting our office in regards to the above referenced complaint and allowing my office the opportunity to...

respond.    After reviewing the complaint filed by the consumer we will be sending the account back to our client highlighting the details of their dispute.  At this time the account has been cancelled from our office and collections efforts have ceased.   If the consumer has any questions or concerns, they may me directly at 855-740-5514.   Please forward my response to the consumer so that he knows his complaint has been taken seriously.   Respectfully,     Mark V[redacted] Compliance Specialist 425-740-5514 [redacted]@sentrycredit.com

Thank you for contacting our office in regards to the above referenced complaint and allowingmy office the opportunity to respond.Upon further review of the complaint filed by the consumer, Stewart Mathis & Associates willbe sending the account back to our client highlighting the details of...

their dispute. At this timethe account has been cancelled from our office and collections efforts have ceased.If the consumer has any questions or concerns, they may contact me directly at 855-740-5514.Please forward my response to the consumer so that she knows her complaint has been takenseriously. Respectfully,Mark V[redacted]Compliance Specialist425-740-5514[redacted]@scntrycredit.com

Thank you for contacting our office in regards to the above referenced complaint and allowingmy office the opportunity to respond.
Upon further review of the complaint filed by the consumer, Stewart Mathis & Associates willbe sending the account back to our client highlighting the details of...

their dispute. At this timethe account has been cancelled from our office and collections efforts have ceased.
If the consumer has any questions or concerns, they may contact me directly at [redacted].
Please forward my response to the consumer so that they know their complaint has been takenseriously.
Respectfully, 
Mark V[redacted]

Dear [redacted],
Thank you for contacting my office in regards to the above referenced complaint and allowing my office the opportunity to respond.
Upon further review of the complaint filed by the consumer, [redacted] & [redacted] will be sending the account back to our client...

highlighting the details of their dispute. At this time the account has been cancelled from our office and colelctions efforts have ceased. 
I have included copies of the contract and statements for their records.
if the consumer has any questions or concerns, they may contact Rick D[redacted] directly at [redacted].
Respectfully,
Mark V[redacted]
Compliance Specialist
 
 
[redacted]SUPPORTING DOCUMENTS REDACTED BY Revdex.com[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

[redacted]Please see attached documents[redacted]
Re: ID #[redacted]Revdex.comSENTRY CREDIT, INC.[redacted]EVERETT, WA 98201[redacted]Serving Alaska, Oregon & Western WashingtonAttn: [redacted]Dear [redacted],December 28,2015Thank you for contacting our office in regards to the...

above referenced complaint and allowingmy office the opportunity to respond.According to our records we have not taken any funds out of Mr. [redacted] bank account nor dowe have his bank information. We have not spoken to him in regard to his accounts sinceOctober of 2012. If Mr. [redacted] still feels strongly about the matter please advise him to send usa copy the transactions so that we may further investigate the matter, otherwise we willassume that issue to be resolved. We have also contacted our client to provide validation forthe accounts they have placed in our office under his name, and any information they providewill be forwarded to Mr. [redacted] expeditiously.Please forward my response to Mr. [redacted] so that he knows his complaint has been takenseriously.Respectfully,Mark V[redacted]

SENTRY CREDIT, INC. 2809 GRAND AVE EVERETT, WA  98201 800-608-2581       January 26, 2018       Re: ID #[redacted]   Revdex.com Northwest Revdex.com Resolutions Consultant Attn: [redacted]     Dear [redacted],   Thank you for...

contacting our office in regards to the above referenced complaint and allowing my office the opportunity to respond.    We reviewed the complaint and conducted our investigation and found no record of ever calling the consumer at the phone number he provided in his complaint; nor did we find his name in our database.  If there is a different phone number that we attempted to call please have the consumer provide it so that we may update our records accordingly.  Otherwise, it’s possible he may have us confused with another agency.   If the consumer has any questions or concerns, they may call our Compliance Department at 855-740-3400.   Please forward my response to the consumer so that he knows his complaint has been taken seriously.   Respectfully,     Mark V[redacted] Compliance Specialist Tell us why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

April 28, 2017       Re: ID #[redacted]   Revdex.com Northwest Revdex.com Resolutions Consultant Attn: [redacted]     Dear [redacted],   Thank you for contacting our office in regards to the above referenced complaint and allowing my office the opportunity to...

respond.    Upon further review of the complaint filed by the consumer, Stewart Mathis & Associates will be sending the account back to our client highlighting the details of their dispute.  At this time the account has been cancelled from our office and collections efforts have ceased.  I have included a copy of the cancelled notice for the consumer’s records.   If the consumer has any questions or concerns, they may contact me directly at 855-740-5514.   Please forward my response to the consumer so that she knows her complaint has been taken seriously.   Respectfully,     Mark V[redacted] Compliance Specialist 425-740-5514 [redacted] Tell us why here...

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

SENTRY CREDIT, INC.2809 GRAND AVEEVERETT, WA  98201 800-608-2581     February 23, 2018   Re: ID #[redacted] Revdex.com NorthwestRevdex.com Resolutions ConsultantAttn: [redacted]  Dear [redacted]-[redacted], Thank you for contacting our...

office in regards to the above referenced complaint and allowing my office the opportunity to respond.   Unfortunately our client was unable to produce supporting documents to validate the account because the purchase was made online.  The account was updated as a disputed debt with the Credit Reporting Agencies once we received this complaint.  We will now submit a request to have the reporting deleted from the complainant’s credit report and the account will be cancelled from our office and returned to our client.  A deletion confirmation letter will be sent to the consumer’s address. If the consumer has any questions or concerns, they may call our Compliance Department at 855-740-3400. Please forward my response to the consumer so that he knows his complaint has been taken seriously. Respectfully,  Mark V[redacted]Compliance Specialist