Seven Properties LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Hi [redacted] I'm not showing any chargers under this email addressPlease give me a call so I can further review I can be reached at ###-###-#### Pam

Tell us why here..May 3, [redacted] Dear [redacted] Your correspondence with the Revdex.com office has been forwarded to my attentionI apologize for any misunderstanding and hope this letter will help clarify the matterThe account number [redacted] is for the DrSeuss & His Friends ProgramThe order was placed on a third, party web site, on April 11, The introductory package was shipped on 4/13/and the Visa card ending in [redacted] was charged $The 1st subsequent shipment was shipped on 5/1/and the card was charged $On 5/3/the card has been refunded $ Please be assured that the account has been canceled, and no further shipments will be sent to the home Thank you for giving us the opportunity to respond to your concernIf there is anything further I can do, please contact me toll- free at ###-###-####, Monday – Friday, 8:a.mto 5:p.mEastern Standard TimeI will be happy to assist you Sincerely, Pamela [email protected]

February 27, [redacted] Dear [redacted] Your correspondence with the Revdex.com has been forwarded to my attention We apologize for any misunderstanding and hope this letter will help clarify the matterAccount number [redacted] is for the DrSeuss & His Friends ProgramThe order was placed through the Email provider on June 10, We shipped the Welcome package on 6/14/for $The 1st Subsequent shipment shipped on 7/2/for $We have no record of receiving any shipments back in our warehouse: therefore we continued to send statements reflecting a balance Please be assured your account has been canceled, reflecting a zero balanceThere will be no derogatory information reported to any credit bureau in your nameWe also removed all information from our solicitation listsThank you for giving us the opportunity to respond to your concern If there is anything further we can do, please contact me toll-free at ###-###-####, Monday-Friday, 8:A.M to 5:P.MEaster Standard Time I will be happy to assist youSincerely, Pamela R [redacted]

DATE \@ "MMMM d, yyyy" February 6, [redacted] *** Dear [redacted] , Your correspondence with the Revdex.com office has been forwarded to my attentionI apologize for any misunderstanding and hope this letter will help clarify the matter The account number [redacted] is for the [redacted] Learning Adventure ProgramThe order was placed on our Web Site, on January 15, 2014.The introductory package was shipped on 1/15/and the [redacted] card ending in [redacted] was charged $The first subsequent shipment was shipped on 2/5/and the credit card was charged $A refund in the amount of $was credit to the card on 2/6/ Please be assured that the account has been canceled, and no further shipments will be sent to the home Thank you for giving us the opportunity to respond to your concernIf there is anything further I can do, please contact me toll- free at [redacted] , Monday – Friday, 8:a.mto 5:p.mEastern Standard TimeI will be happy to assist you Sincerely, [redacted]

March 25, [redacted] Dear [redacted] , Your correspondence with the Revdex.com office has been forwarded to my attentionI apologize for any misunderstanding and hope this letter will help clarify the matter I know how eager you are to receive your package and apologize for the delay You placed your order on our web site on March 3, The same day you placed the order you went on line and put your account on pause this prevented the shipment from shipping On March 25, I went ahead and sent your shipment to our warehouse to prepare for shipping you should receive this shipment within 7- business days I apologize for any inconvenience this delay has caused and thank you for your participation in our program Thank you for giving us the opportunity to respond to your concernIf there is anything further I can do, please contact me toll- free at [redacted] , Monday – Friday, 8: a.mto 5:p.mEastern Standard TimeI will be happy to assist you Sincerely, [redacted]

Dear [redacted] Your correspondence with the Revdex.com office has been forwarded to my attentionI apologize for any misunderstanding and hope this letter will help clarify the matter.The account number 197093990-is for the [redacted] The order was placed on a third party web site, on May 24, The introductory package was shipped on 5/25/and the Master card ending in [redacted] was charged $The 1st subsequent shipment was shipped on 7/28/and the card was charged $The 2nd subsequent shipment was shipped on 9/27/and the card was charged $The first Preview shipment was shipped on 9/27/and the card was charged $The 3rd Subsequent shipment shipped on 10/22/the card was charged $ On 9/13/the card has been refunded a total of $.86.84Please be assured that the account has been canceled, and no further shipments will be sent to the homeThank you for giving us the opportunity to respond to your concernIf there is anything further I can do, please contact me toll- free at ###-###-####, Monday – Friday, 8:a.mto 5:p.mEastern Standard TimeI will be happy to assist you.Sincerely, Pamela Regan [redacted]

September 13, [redacted] Dear [redacted] Your correspondence with the Revdex.com office has been forwarded to my attentionI apologize for any misunderstanding and hope this letter will help clarify the matter.The account number [redacted] is for the [redacted] The order was placed on a third party web site, on July 12, at 9:A.MThe introductory package was shipped on 7/14/and the Master card ending in was charged $The 1st subsequent shipment was shipped on 8/1/and the card was charged $The 2nd subsequent shipment was shipped on 8/22/and the card was charged $On 9/13/the card has been refunded a total of $43.92.Please be assured that the account has been canceled, and no further shipments will be sent to the homeThank you for giving us the opportunity to respond to your concernIf there is anything further I can do, please contact me toll- free at 1- [redacted] , Monday –Friday, 8:a.mto 5:p.mEastern Standard TimeI will be happy to assist you.Sincerely, [redacted]

DATE \@ "MMMM d, yyyy" June 25, [redacted] Dear ***, Your correspondence with the Revdex.com office has been forwarded to my attentionI apologize for any misunderstanding and hope this letter will help clarify the matter The account number [redacted] is for the [redacted] ProgramThe order was placed on our web site, on May 10, .The introductory package was shipped on 5/11/and the [redacted] card ending in [redacted] was charged $The first subsequent shipment was shipped on 5/29/and the credit card was charged $18.96.The second subsequent shipment was shipped on 6/19/ and the credit card was charged $A refund in the amount of $was credit to the card on 6/25/ Please be assured that the account has been canceled, and no further shipments will be sent to the home Thank you for giving us the opportunity to respond to your concernIf there is anything further I can do, please contact me toll- free at 1-866-984-0188, Monday – Friday, 8: a.mto 5:p.mEastern Standard TimeI will be happy to assist you Sincerely, Pamela Regan [email protected]

I show the refund was sent to your bank on 11/10/for $21.96Here are the payment details you can give your bank to find out why this has not posted yet.Payment Detail Receipt Sandvik Online*** (2016-11-10) Vantiv Payment ID : *** Merchant Order Number : B*** Billing Descriptor : SVK*** *** *** Transaction Type : Refund Purchase Currency : USD Purchase Amount : $Purchase Date : 2016-11-Account Number Last Four : 058Please let me know if you still don't see this back in your bank.Pam

Complaint: ***
I am rejecting this response because: pending receipt of the books ordered and paid for, I will accept this response
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI thank you for your intervention and wish that it could have been resolved so promptly with this company's customer serviceI still worry that the company's business practice of advertising a one time one fee offer should not include automatic enrollment into a monthly recurring packageI urge you to work with this company to change their messaging on these "introductory offers" to be clear that they are an introductory offer with automatic monthly enrollmentI do not have any respect for a company that bases their business model on taking advantage of people through specially selected wording, especially brand new momsNo membership and no contract to me very clearly means no automatic enrollment in their servicesI am warning other moms about these "introductory offers" that are not advertised as such.Thank you again for your help
Sincerely,
*** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Hi ***,The authorization was reversed on 3/19/please check with your bank here are the details you can give themPlease let me know if you have any further questions Pam Authorization Reversal Detail Payment ID ***
SummaryTransaction TypeAuth
ReversalAmount$6.99Requested Amount$6.99Post Day03/19/2018Method Of Payment***

Complaint: ***
I am rejecting this response because: I was never refunded any money I spoke to a lady on Monday who told me my refund would be available in my account within to hours well it's been passed that date and I still have not received my refund and it could not have been refunded in October of this year because my membership was supposed to have already been canceled and in November that is when I was charged the dollarsI was sent email this time saying my membershipa was canceled and if I haven't received anything yet I would not be getting anything at all I want a full refund by Monday nightI am very disappointed by the way this was handled, and even more disappointed with the hold up on my refund
Sincerely,
*** ***