Seven Properties LLC

Dear [redacted], Thank you for reaching out to us through the Revdex.com regarding an experience you had with one of our marketing partners that you found unsatisfactory. There are two separate issues here, I’ll provide more detail on both. As you correctly point out, the...

$1,000 gift card is a reward for completing a pre-defined group of promotional offers and/or surveys.  That reward is offered by our marketing partner, not us.  We are just one of their offers.  If you believe you met the requirements for the gift card, you can reach out to them directly at this (PAM:  Provide consumer number or email address) to make your claim. You also correctly point out that we declined to accept your order for our [redacted] book subscription.  As our offer clearly states, all orders are subject to our acceptance and it is our policy and practice not to accept orders placed with a prepaid card, which you attempted to use.  We only accept credit and debit cards.  While you may have seen our initial authorization attempt on your account, we never charged anything to your card because the authorization response from your card company informed us of the card type before we took any money. While we had to collect some personally identifiable information during the order process, we will not be using, renting or selling that information.  The privacy policy on our site clearly discloses what we will and will not do.  You would have to check with our marketing partner to see what they will and will not do with the information they collected from you before you visited our offer. Please reach back out to us if you have any further questions. Thank you.

Tell us why here..May 3, 2017
[redacted]
[redacted]
[redacted]  Dear [redacted]  Your correspondence with the Revdex.com office has been forwarded to my attention. I apologize for any misunderstanding and hope this letter will help clarify the...

matter. The account number [redacted] is for the Dr. Seuss & His Friends Program. The order was placed on a third, party web site, on April 11, 2017. The introductory package was shipped on 4/13/17 and the Visa card ending in [redacted] was charged $1.00. The 1st subsequent shipment was shipped on 5/1/17 and the card was charged $21.96. On 5/3/17 the card has been refunded $21.96.  Please be assured that the account has been canceled, and no further shipments will be sent to the home.  Thank you for giving us the opportunity to respond to your concern. If there is anything further I can do, please contact me toll- free at ###-###-####, Monday – Friday, 8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.  Sincerely,  Pamela [email protected].

Dear [redacted]  Your correspondence with the Revdex.com office has been forwarded to my attention. I apologize for any misunderstanding and hope this letter will help clarify the matter.The account number 197093990-217 is for the [redacted] [redacted]. The order was placed on...

a third party web site, on May 24, 2016. The introductory package was shipped on 5/25/16 and the Master card ending in [redacted] was charged $1.00. The 1st subsequent shipment was shipped on 7/28/16 and the card was charged $21.96. The 2nd subsequent shipment was shipped on 9/27/16 and the card was charged $21.96. The first Preview shipment was shipped on 9/27/16 and the card was charged $20.96 The 3rd Subsequent shipment shipped on 10/22/16 the card was charged $21.96.  On 9/13/16 the card has been refunded a total of $.86.84Please be assured that the account has been canceled, and no further shipments will be sent to the home. Thank you for giving us the opportunity to respond to your concern. If there is anything further I can do, please contact me toll- free at ###-###-####, Monday – Friday, 8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.Sincerely,  Pamela Regan[redacted]

DATE \@ "MMMM d, yyyy" April 16, 2015
 [redacted]
  
Dear [redacted],
 Your correspondence with the Revdex.com office
has been forwarded to my attention. I apologize for any misunderstanding and hope
this letter will help clarify the matter.
 The account number [redacted] is for the [redacted] [redacted] Program. The order was placed on our Web Site on March 3 2015.The
introductory package was shipped on 3/25/15. Since you still haven’t received
the shipment yet I’m sending you a replacement. You should receive this
shipment within 7-10 days.
 I apologize for any inconvenience this delay has caused and
thank you for your participation in our program.
 Please be assured that the account has been canceled, and no
further shipments will be sent to the home.
  Thank you for giving
us the opportunity to respond to your concern. If there is anything further I
can do, please contact me toll- free at [redacted], Monday – Friday, 8:00
a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
 Sincerely,
 [redacted]

DATE \@ "MMMM d, yyyy" February 6, 2015
 
[redacted] 
Dear [redacted],
 Your...

correspondence with the Revdex.com office has been forwarded to my attention. I apologize for any misunderstanding and hope this letter will help clarify the matter. 
The account number [redacted] is for the [redacted] Learning Adventure Program. The order was placed on our Web Site, on January 15, 2014.The introductory package was shipped on 1/15/15 and the [redacted] card ending in [redacted] was charged $3.99. The first subsequent shipment was shipped on 2/5/15 and the credit card was charged $19.97. A refund in the amount of $19.97 was credit to the card on 2/6/15.
 Please be assured that the account has been canceled, and no further shipments will be sent to the home. 
 Thank you for giving us the opportunity to respond to your concern. If there is anything further I can do, please contact me toll- free at [redacted], Monday – Friday, 8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
 Sincerely,
[redacted]

Hi [redacted] I'm not showing any chargers under this email address. Please give me a call so I can further review I can be reached at ###-###-#### Pam

June 9, 2017 [redacted]  Dear Pamela,    Your correspondence with the Revdex.com office has been forwarded to my attention. I apologize for any misunderstanding and hope this letter will help clarify the...

matter.  Beginning Readers Program, The order was placed through an offer made available on a third party site., on June 8, 2017.The [redacted] The order [redacted] card ending in [redacted] The authorization was collected on 6/8/17 for $3.95 this was reversed on 6/8/17 for $3.95 this was canceled for suspicious activity so we were not able to process the order. Please be assured that the account has been canceled, and no further shipments will be sent to the home.  Thank you for giving us the opportunity to respond to your concern. If there is anything further I can do, please contact me toll- free at ###-###-####, Monday – Friday, 8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.  Sincerely,  Pamela R[redacted]  ere...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

DATE \@ "MMMM d, yyyy" March 3, 2015
 [redacted] 
Dear[redacted]
 Your correspondence with the Revdex.com office has been forwarded to...

my attention. I apologize for any misunderstanding and hope this letter will help clarify the matter. 
The account number[redacted] is for the [redacted] Program. The order was placed on our Web Site, on January 6, 2015.The introductory package was shipped on 1/6/15 and the [redacted] card ending in [redacted] was charged $5.95. The first subsequent shipment was shipped on 11/24/15 and the credit card was charged $18.96.The second subsequent shipment was shipped on 2/14/15 and the credit card was charged $18.96. A refund in the amount of $37.92 was credit to the card on 3/2/15.
 Please be assured that the account has been canceled, and no further shipments will be sent to the home. 
 Thank you for giving us the opportunity to respond to your concern. If there is anything further I can do, please contact me toll- free at [redacted], Monday – Friday, 8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
 Sincerely,
 
[redacted]

February 27, 2017 [redacted]  Dear [redacted] Your correspondence with the Revdex.com has been forwarded to my attention.  We apologize for any misunderstanding and hope this letter will help clarify the matter. Account number...

[redacted] is for the Dr. Seuss & His Friends Program. The order was placed through the Email provider on June 10, 2016. We shipped the Welcome package on 6/14/16 for $9.93. The 1st Subsequent shipment shipped on 7/2/16 for $21.96. We have no record of receiving any shipments back in our warehouse: therefore we continued to send statements reflecting a balance.    Please be assured your account has been canceled, reflecting a zero balance. There will be no derogatory information reported to any credit bureau in your name. We also removed all information from our solicitation lists. Thank you for giving us the opportunity to respond to your concern.  If there is anything further we can do, please contact me toll-free at ###-###-####, Monday-Friday, 8:00 A.M to 5:00 P.M. Easter Standard Time.  I will be happy to assist you. Sincerely, Pamela R[redacted]

Complaint: [redacted]
I am rejecting this response because: I only paused the part that I was going to get reaccuring payments. And I didn't even have an account # yet bc I had not received a shipment yet. I did not pause my package. So I do not accept that as the truth. I would like my membership canceled. And my books I paid for asap. I will not be ordering again from you nor will my company or customers. When I receive my books I will accept this as resolved until then I'm not.Thanks
Sincerely,
[redacted]

DATE \@ "MMMM d, yyyy" March 29, 2016
T[redacted]
[redacted]
[redacted]
Dear [redacted]  
Your correspondence with the Revdex.com office
has been forwarded to my...

attention. I apologize for any misunderstanding and
hope this letter will help clarify the matter.
The account number [redacted] is for the Dr. Seuss &
His Friends Program. The order was placed on our web site, on March 8, 2016.The
introductory package was shipped on 3/9/16 and the Visa card ending in 5801 was
charged $9.93. The first subsequent shipment was shipped on 3/27/16 and the
credit card was charged $21.96. A refund in the amount of $21.96 was credit to
the card on 3/28/16. I have also refunded the card $25.00 on 3/29/16
Please be assured that the account has been canceled, and no
further shipments will be sent to the home.
 Thank you for giving
us the opportunity to respond to your concern. If there is anything further I
can do, please contact me toll- free at ###-###-####, Monday – Friday, 8:00
a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
Sincerely,
[redacted]
[redacted]

DATE \@ "MMMM d, yyyy" February 24, 2015
 
[redacted]
 [redacted] 
Dear[redacted],
 Your correspondence with the Revdex.com...

office has been forwarded to my attention. I apologize for any misunderstanding and hope this letter will help clarify the matter. 
The account number [redacted] is for the [redacted] Program. The order was placed on our Web Site, on September 30, 2014.The introductory package was shipped on 9/30/14 and the [redacted] card ending in [redacted] was charged $4.99. The first subsequent shipment was shipped on 10/18/14 and the credit card was charged $19.94.The second subsequent shipment was shipped on 11/8/14 and the credit card was charged $19.94. The Third subsequent shipment was shipped on 1/15/15 and the credit card was charged $19.94. The fourth subsequent shipment was shipped on 2/5/15 and the credit card was charged $19.94.The fifth subsequent shipment was shipped on 2/17/15 and the credit card was charged $19.94.  A refund in the amount of $117.64 was credit to the card on file on 2/24/15.
 Please be assured that the account has been canceled, and no further shipments will be sent to the home.
 Thank you for giving us the opportunity to respond to your concern. If there is anything further I can do, please contact me toll- free at [redacted], Monday – Friday, 8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
Sincerely,
[redacted]

Here is the USPS tracking number for your shipmentTracking Number: [redacted]Expected Delivery Day: Saturday, June 4, 2016

March 25, 2015
 [redacted]
[redacted]
[redacted]
 Dear [redacted],
 Your correspondence with the Revdex.com office
has been forwarded to my attention. I apologize for any misunderstanding and
hope this letter will help clarify...

the matter.
I know how eager you are to receive your package and
apologize for the delay.
You placed your order on our web site on March 3, 2015. The
same day you placed the order you went on line and put your account on pause this
prevented the shipment from shipping.
On March 25, 2015 I went ahead and sent your shipment to our
warehouse to prepare for shipping you should receive this shipment within 7-10
business days.
I apologize for any inconvenience this delay has caused and
thank you for your participation in our program.
 Thank you for giving
us the opportunity to respond to your concern. If there is anything further I
can do, please contact me toll- free at [redacted], Monday – Friday, 8:00
a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
 
Sincerely, 
[redacted]
[redacted]

DATE \@ "MMMM d, yyyy" March 11, 2015
 [redacted]
 Dear [redacted],
Your correspondence with the Revdex.com office
has been forwarded to my...

attention. I apologize for any misunderstanding and
hope this letter will help clarify the matter.
The account number [redacted] is for the [redacted].
The order was placed on our Web Site, on January 25, 2015.The introductory
package was shipped on 1/26/15 and the [redacted] card ending in [redacted] was
charged $4.99. The first subsequent shipment was shipped on 2/13/15 and the
credit card was charged $19.94.The second subsequent shipment was shipped on 3/6/15
and the credit card was charged $19.94. A refund in the amount of $29.88 was
credit to the card on 3/11/15.
Please be assured that the account has been canceled, and no
further shipments will be sent to the home.
 Thank you for giving
us the opportunity to respond to your concern. If there is anything further I
can do, please contact me toll- free at 1-866-984-0188, Monday – Friday, 8:00
a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
Sincerely,
[redacted]

they gave my money back thank u

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

September 13, 2016 [redacted] Dear [redacted] Your correspondence with the Revdex.com office has been forwarded to my attention. I apologize for any misunderstanding and hope this letter will help clarify the matter.The account number...

[redacted] is for the [redacted] The order was placed on a third party web site, on July 12, 2016 at 9:18 A.M. The introductory package was shipped on 7/14/16 and the Master card ending in 0138 was charged $1.00. The 1st subsequent shipment was shipped on 8/1/16 and the card was charged $21.96. The 2nd subsequent shipment was shipped on 8/22/16 and the card was charged $21.96. On 9/13/16 the card has been refunded a total of $43.92.Please be assured that the account has been canceled, and no further shipments will be sent to the home. Thank you for giving us the opportunity to respond to your concern. If there is anything further I can do, please contact me toll- free at 1-[redacted], Monday –Friday, 8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.Sincerely,[redacted]

DATE \@ "MMMM d, yyyy" June 25, 2015
 [redacted]
[redacted]
[redacted]
 
Dear [redacted],
 Your correspondence with the Revdex.com office
has been...

forwarded to my attention. I apologize for any misunderstanding and
hope this letter will help clarify the matter.
 The account number [redacted] is for the [redacted] Program. The order was placed on our web site, on May 10, 2015 .The
introductory package was shipped on 5/11/15 and the [redacted] card ending in [redacted]
was charged $5.95. The first subsequent shipment was shipped on 5/29/15 and the
credit card was charged $18.96.The second subsequent shipment was shipped on 6/19/15
and the credit card was charged $18.96. A refund in the amount of $37.92 was
credit to the card on 6/25/15.
 Please be assured that the account has been canceled, and no
further shipments will be sent to the home.
  Thank you for giving
us the opportunity to respond to your concern. If there is anything further I
can do, please contact me toll- free at 1-866-984-0188, Monday – Friday, 8:00
a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
 Sincerely,
 Pamela Regan
[email protected]