Shah Financial Services

Good Afternoon. I see this order has not shipped yet. I did give to my manager and he will get this out ASAP. We are behind due to triple the orders from last year and doing the best we can to get everything out. We will get this out ASAP. I will also go ahead and refund the customer. Thank...

You!

Frame ordered RUSH and shipped to customer

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  As long as the order is received by next Friday,  October 9, 2015.
Regards,
[redacted]

I called this customer to refund her, and she couldnt talk at that time . (She was taking care of two babies) have not heard back from customer and did provide a cell number to call. We are refunding this customer and still sending the product.