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Shantz & Brubacher Electric

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Shantz & Brubacher Electric Reviews (41)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Best Western International has ignored my complaintDespite its booking representatives' promises that I was registered for the "stay nights get free" promotion, after I had paid nearly $in hotel fees for stays at separate hotels, Best Western International's representatives had alleged that I did not register for the promotion and that I would not be receiving the said free night voucher after my money was spent and after it was all confirmed I subsequently asked for Best Western International to compensate me for the inconveniences and failure to honour the promotion by issuing me free nightsThis request has so far been ignoredI then enlisted the Revdex.com's assistance in requesting free night and a monetary refund for of my nights (e.g., approximately $refund) I will consider the matter resolved if of the proposed resolutions were providedIn the present response, I see no mention of any resolution whatsoever, which is unacceptable and not satisfactory Regards, [redacted] ***

File 150715-5553Dear Mr [redacted] ,Thank you for contacting our office through the Revdex.com regarding your billing issue with the Best Western Cityplace Inn in [redacted] , TX.I will be following up with the hotel on this matter and get back with you as quickly as possible.Sincerely, [redacted] ***Best Western International

File [redacted] Hi [redacted] ***, Thank you for your message I have forwarded your concerns to a Supervisor in our Rewards Department and requested that they contact you right away Please let me know if further assistance is needed Sincerely, [redacted] Best Western International

File [redacted] Dear [redacted] ,Thank you for your feedback concerning one of our Best Western properties that you had on February 19, 2014.I sincerely apologize for the negative experience To better assist you, please provide me with the name and location nof the Best Western property.Thank you kindly in advance and looking forward to hearing back from you.Sincerely, [redacted] ***Best Western International

[redacted] Dear [redacted] Thank you for contacting our office through the Revdex.com regarding your reservation at one of our Best Western locations.To better assist you with this matter, please provide me with the name and location of the property Thank you kindly in advance and looking forward to hearing back from you.Sincerely, [redacted] ***Best Western International [redacted]

File [redacted] Hello [redacted] , I will make sure our Rewards department is reviewing this and get back to you as quickly as possibleSincerely, Elizabeth C [redacted] Best Western International

File [redacted] Hello [redacted] , Thank you for your concerns regarding your reservations I sincerely apologize for this situationI have forwarded this to our Rewards Management team for reviewYou will be contacted shortlySincerely, Elizabeth C***Best Western International

Complaint ID# [redacted] File Number: [redacted] Dear [redacted] , Thank you for contacting the Revdex.com regarding your recent experience with the Best Western PLUS [redacted] in [redacted] , **.I sincerely apologize for your disatisfaction I also understand that you are not satisfied with the hotel's resolution I have sent your recent message and request to the hotel manager for review As soon as I receive an update from them, I will follow up with you immediatley.Thank you for your kind patience as I work on this for you.Sincerely, [redacted] ***Best Western International

Complaint ID# [redacted] File # [redacted] Dear [redacted] ,Thank you for contacting the Revdex.com regarding your experience at a Best Western property.I sincerely apologize for the negative treatement you received To better assist you with your concerns, please provide me with the name and location of the Best Western Hotel.Thank you kindly in advance and looking forward to hearing back from you.Sincerely, [redacted] ***Best Western International [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I need for the corporate office to look at the attached picturesThe hotel has ants and moldI was booked for nights and we left after nights Regards, [redacted] ***

Thank you for contacting the [redacted] regarding your reservationI will be following up with the hotel and I will get back to you as quickly as I can.Sincerely, [redacted] ***Best Western International

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowBecause I am paying $for the night and it is being offer for $else where FOR the Best Western on [redacted] ** Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.The hotel location was Best Western Plus Northshore Inn - [redacted] , ** The response from the hotel is simply asking the hotel location Regards, [redacted] ***

File [redacted] Dear Ms [redacted] Please contact our office directly to further discuss this matter [redacted] I look forward to hear from youSincerely, Elizabeth C [redacted] Best Western International

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and the requested information is provided below:Best Western [redacted] Regards, [redacted]

File [redacted] This will be reviewed again and we will follow up with Ms [redacted] as quickly as possible Sincerely, Elizabeth C [redacted] Best Western International

File [redacted] Dear Ms [redacted] ,Thank you for your message.I will re forward your concerns to our Rewards department and have a supervisor review this.You will be contacted as quickly as possible.Kind Regards, [redacted] ***Best Western International

File [redacted] Dear Mr [redacted] , This is currently be reviewed by a higher department I sent them a message asking for an updateAs soon as I receive their update, I will follow up with you right awayI truly am sorry that this is taking longer than expectedI will be in contacted as quickly as possibleSincerely, [redacted] Best Western International

Complaint ID [redacted] File [redacted] Dear Mr***,Thank you for contacting the Revdex.com regarding your reservation with the Best Western [redacted] ***, MD location I sincerely apologize for the booking error made to your night stay.When an error like this occurs, our office is only responsible for the first night of your stay as you are able to re locate after the first night without a charge.If you chose to stay the additional nights, this would have to be payed for by the customer.I sincerely apologize for this unfortunate situation.Please let our office know if we can be of further assistance.Sincerely, [redacted] ***Best Western International

I stated in clear detail conditions of rectifying this issue to this company in the final Intent Letter which was sent via certified mailed on October 13, 2015, with signature required upon receiptI waited business days from the date on the signature card to file a complaint with the Revdex.com because I received NO contact from this company regarding the damages caused by Best Western Lone Star Inn and Best Western InternalMs [redacted] offered no compensation in the letter created by her on October 6, and received on October 13, Ms [redacted] ***e's response to this complaint is unsatisfactory and reiterated her minimization of my complaint very similar to the letter she sent on October 6, This matter should have been resolved on September 2, 2015; second attempt to resolve this matter after Best Western International received first written correspondence on September 11, 2015; and third attempt to resolve this matter after Best Western International received the second written correspondence Letter of Intent on October 13, [redacted] passive response to my Revdex.com Complaint is mere pacification and offers no resolution, so, no I do not accept her response as a resolutionAll requests for resolution of this matter were stated in the Letter of Intent sent by FDR Custom Enclosures and Ms***s response did not address any matters relating to resolution of the damages Best Western caused me in multiple facets of my business

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