Complaint: [redacted] I am rejecting this response because: It is unacceptable for you to have taken this long to resolve a dispute started in I personally will never do business with you againYou have a very sloppy way of doing business and your customer service isn't very goodYou say that you are sorry but if you were you would have resolved this months ago Sincerely, [redacted]
Dear Customer, We are very sorry for the delay in receiving your orderAccording to our records, your order was successfully delivered on December 22, Regarding the charges on your account, an initial pre-authorization for the amount of $would have been dropped within 2-business following order placementThe only payment was captured on December 20, at 12:04PM for the full amount of $ Again, we apologize that the matter had not been resolved during your initial contact with us Sincerely, Shoes.com
Complaint: [redacted] I am rejecting this response because: It is unacceptable for you to have taken this long to resolve a dispute started in I personally will never do business with you againYou have a very sloppy way of doing business and your customer service isn't very goodYou say that you are sorry but if you were you would have resolved this months ago Sincerely, [redacted]
Dear Customer, We are very sorry for the delay in receiving your orderAccording to our records, your order was successfully delivered on December 22, Regarding the charges on your account, an initial pre-authorization for the amount of $would have been dropped within 2-business following order placementThe only payment was captured on December 20, at 12:04PM for the full amount of $ Again, we apologize that the matter had not been resolved during your initial contact with us Sincerely, Shoes.com