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Reviews Simon's Agency

Simon's Agency Reviews (29)

Thank you for forwarding Mr [redacted] complaint and allowing us the opportunity to respond.Our office was retained by The [redacted] for an outstanding balance due themInitial correspondence was mailed to Mr [redacted] on 08/30/It is possible that there may be some confusion with this recent account and an older balance in the amount of that was paid in full on December 19, 2016.On 9/06/and 9/07/we received voicemail from Mr [redacted] , and attempted to return the calls on both 9/07/and 9/13/2017, but were never able to reach Mr [redacted] .Finally, and notwithstanding any of the above, on September 21, 2017, we were informed by our client that they were recalling the account and as such, the account is now closed with our office.I trust that we have addressed Mr [redacted] concernsHowever, in the event that I may be able to further assist him, he may call me directly at [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

To Whom it May Concern:We have reviewed Ms [redacted] complaint and have agreed to delete the trade-line appearing on her credit reportThank you

Thank you for forwarding Ms [redacted] complaint and allowing us the opportunity to respondOur office was retained by Damiano DDS on 1/21/for recovery of an unpaid balanceAn initial communication was sent to Ms [redacted] on 1/22/The communication was never returned as undeliverableOn 8/17/2017, our office was retained by Greater Baldwinsville Ambulance Corpwith regards to an outstanding balance owed themOn 8/18/an initial communication was mailed to Ms [redacted] which was also never returned as undeliverableTo date, we have been unable to establish any phone communication with herAs for Ms [redacted] claim that these debts belong to her year old grandmother, that is simply not the caseOur records indicate that the services were provided to an individual in her 30’sMs [redacted] claim that we have not responded to her requests is also not factualValidation requests were received for the Greater Baldwinsville Ambulance Corp balances on 12/4/and again on 1/22/The validation responses were mailed to the address provided in her letters on 12/6/and 1/25/Neither of those communications was ever returned as undeliverableI trust that we have addressed Ms [redacted] concernsHowever, in the event that I may be able to further assist her, she may call me directly at ( [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, I'm not agree with the Simons Agency response because I never agree to pay $weekly, I never hang up on any of their employees or speak Spanish with any of them, they do have two employees call D***, I did request to speak to MsD [redacted] the Spanish speaker but not because we ever spoke Spanish but because she was the one holding my accountThey called me again today Even after I request through BBS not to call meAm going to pay what I owe but in my own free will, I have to keep food in my frigde and a roof over my headThere is no writing agreement between Simon's agency Inc and I or calls agreement on any payments, I always told MsD [redacted] that I will pay in my own pace and she knows thatAll want is for them to stop calling and report to the credit report the payment I had made [redacted] I'm not agree with Simons Agency Inc response because I never agree to them to pay $weekly, hang up the phone on any of their employees, I did request to speak with the Spanish speaker because they have two employees call D [redacted] and the one who is handling my account is the Spanish one but we never spoke Spanish all conversations were always in EnglishThere is no writing agreement between Simon's agency Inc and I or calls agreementI told MsD [redacted] that am going to pay on my own pace because I have to keep food in my frigde and a roof over my head.They call me again today after I request through BBS not to call meI want Simon's agency not to have any further communication with me and report the credit bureaus when I pay them.Sincerely [redacted] R

To Whom It May Concern:We have not been successful in speaking to Ms [redacted] nor has she contacted us for a copy of the billWe do not place robo calls 4-times per day If Ms [redacted] would like to contact our office to discuss, we will be more than happy to elaborate on the numerous bills we have in our office for collectionThank you

Thank you for forwarding Ms***’s comments and for allowing us the opportunity to respond Our office represents [redacted] PLLC with regards to an account assigned to our office on 4/21/ On September 19, 2016, we received a call from Ms [redacted] regarding the accountWe also received the instant complaint Based on same, we reached out to our client to advise them of the situationSince then, our client has recalled the file from our office and has asked that we also notify the respective credit bureaus and delete any trade lines which may have been reported, which has been completed I trust that we have addressed Ms***’s concernsIn the event she has any additional questions, she may contact me directly at ###-###-####

Thank you for forwarding Ms [redacted] complaint and allowing us the opportunity to respond.We were retained by our client on 12/22/for an outstanding balance due themAn Initial correspondence was mailed to Ms [redacted] on 12/23/2016.On 2/9/we were contacted by Ms [redacted] who requested a copy of the original billDue to a delay in being provided an original directly from the client, we provided Ms [redacted] with copies of the relevant documentation we had in-house and mailed it to her current addressSince that time, we have been in communication with our client and as a result, we have closed the account and notified the credit bureaus to delete the relevant trade lines associated with this accountI trust that we have addressed Ms***' concernsHowever, in the event that I may be able to further assist her, she may call me directly at ###-###-#### X

Thank you for forwarding Mr [redacted] 's concerns and allowing us the opportunity to respondOur office was retained by [redacted] for outstanding balances due to themThe [redacted] accounts were placed with our office on 04/28/in the amount of $for service date 07/30/and on 11/23/in the amount of $for services rendered on 11/23/The $matter was paid on 09/16/and the $matter was paid on 11/22/Both accounts were reported to the credit bureaus as follows: On 08/01/with regards to the ($115.00) account and on 10/31/with regards to the ($20.00) accountOn October 30, 2017, the [redacted] also placed another account with our office in the amount of $for service rendered on 05/17/This account has not been reported to any credit bureauIt could very well be that Mr [redacted] may be confused regarding the new fileMoreover this new account was paid on 11/22/We have also had numerous conversations with Mr [redacted] regarding the matters that were previously reported to the credit bureausDuring one of those communication which occurred on 09/16/2016, Mr [redacted] called our office requesting to have the trade lines completely removed from his credit report He was informed at that time that the matters would be accurately reported as paid in full, which they wereI trust that we have addressed Mr [redacted] 's concernsHowever, in the event that I may be able to further assist him, he may call me directly at ###-###-#### ***

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