I may owe this bill but can't find out what it is forI've been asking since 2/and is now gone to collections This is ridiculous This email was sent: From: [redacted] mailto: [redacted] @comcast.net Sent: Wednesday, February 03, XXXX XX:XX AM To: PatientRelations Subject: Billing Question I received a bill for $and I don't know what it's for I work the hours your billing dept is open so I left a voice mail that hasn't been returned This statement came in January 9/18/Account #XX-XXXXXXX Invoice #XX-XXXXXXXX $ Can you folks help? [redacted] I have an email thread that's well over a dozens messages long where I'm asking for an explanation of the chargeI have never been to MDI've said a number of times that I would pay it if I knew it was actually mine Each month I receive an invoice and each month I place a stamp on the envelope and send it back with a polite not on the invoice asking for someone to contact me an let me know
Paid a bill repeatedly (times)Finally received a payment confirmationmoslater, Hopkins reported bill to collections I incurred $worth of services by a Hopkins doctorI received a bill in October, and paid it via [redacted] autopayThe next month, I received a notice that the payment was "returned." I received another bill for the same services, attempted to pay it again, and the amount was once again "returned" to my bankThis happened one more time Finally, I called the Hopkins Billing department to resolve the issueThey said that there was some confusion with merging their billing services from their clinical practice/pathology, and allowed me to pay by phoneI also paid another $for other, unrelated services just so I wouldn't have to deal with another paper billI received an email confirmation for both payments $and $ on the same day, 12/8/ Then, on 2/12/2015, I received a collections notice for the $servicesI called th
Johns Hopkins University Physician Billing service continues to bill for an amount that has been paid Johns Hopkins Physician Billing service continues to invoice for an amount that has been paidI have placed multiple calls over several months; have emailed proof of paymentThe manager overseeing the invoice problem has never returned my call or responded to the proof of paymentNow that proof of payment was provided they are billing for the same exact items under a different invoice #Each time I call about the duplicate charges, the matter is kicked around without resolutionPhysician Services have cashed the checks and have the payments - why are the payments not applied to the account? Why do I receive a harassing call from their collections area post providing proof of payment? An additional erroneous amount for co-insurance was also billedThe insurance company, EHP, placed a call to Physician Services to have the co-insurance charges removedI work for Hopkins and my
Unacceptable care from Dr [redacted] and Johns Hopkins My wife has brought my daughter in for two visits with Dr [redacted] On the first visit he was very concerned with her condition and sent her in for some further testing My wife ensure that the tests got done but the Drand his nurse will not return our call to tell us what we need to do next So, my wife scheduled a second visit with Dr [redacted] just to find out But, since the tests were so old by then he wanted them redone, but this time he gave my wife a cell phone number to call Well he won't return calls on that number either and now I have paid for two Drvisits and two rounds of tests He has said during both visits that he is thinking about admitting her to the hospital and we don't know what to do now We took her to the ER near our home a while back and the Dr's in the ER tried to call Dr [redacted] and he won't return their calls either My personal care physician has called Dr [redacted] on several occasions and h
The office has been making mistakes or not responding to my inquiries for a very long time (I have seen quite a few physicians, therefore many billings)The billing representatives have refused giving me any information as to who the director of the organisation is, which has prevented me from direct complaints to the person in charge.There are specific recent examples: some time ago, re confusion in billing for physicians, they finally referred my complaints to a customer relation representative: Sabrina ***, [redacted] Supervisor, Core Operations Customer Service Johns Hopkins School of Medicine [redacted] @jhmi.edu Phone: (XXX)XXX-XXXX She corrected some of mistakes and was going to have the billing office to send me another bill, but I have not heard from her in more than a month, despite further reminder emails from me 2- I received a bill few days ago (account # PF-XXXXXX, date of service 5/20/17, for $billthey informed me that I owed them the amount, that it will
I have been sent several billing statement for the same appointment. I went to see Dr. [redacted] in August with my son at the John Hopkins Hospital. Upon arriving, I was told that I had a $15 copay (as per my insurance) which I paid in cash. In October, I received a billing statement saying that I did not pay the copayment. I immediatly called JHH on October 12 at 1:11 PM and spaoke with a representative who informed me that they had made a mistake and that she was taking care of it and that my balance was $0. Yesterday (11.09.17), I received a billing statement AGAIN for the same visit stating that I owed them $15. Frustrated, I called the office to let them know that this issue was rectified. I spoke with Veronica who was at first confused about the situation and went to ask someone to assist her. After a long wait, I came back again this time telling me that the new bill of $15 was for the hospital? Huh,? She told me that whenever I go to the hospital to see a doctor, I had two bill
JHH keeps sending me an incorrect bill
this is a copy of the email I sent to JHH about their incorrect bill:
"The baby did NOT stay in the NICU and was never in the NICU
I dispute that if the baby spends an extra day then he becomes a patient in his own right retroactively to the date of birthHe is in effect being charged twice for the same services, once as a patient and once as a birth, and penalized retroactively and charged double because it was recommended he stay one extra day
I would like to request a record of all the phone calls and the notes, including who I spoke with about this situation, as well as any written correspondenceThe notes should include which customer service representatives were contacted at BCBS and when
Johns Hopkins determined this was a correct bill but BCBS did notI was told multiple times by BCBS that this bill is incorrect
It's unclear whether the "BCBS FEP Billing Supervisor" is a Johns Hopkins employee or a BCBS e
HORRIBLE CUSTOMER SERVICELEGAL DEPARTMENT NEVER PROCESSES REQUESTS FOR BILLS AND NEVER UPDATES OF THE REQUEST STATUS
RE:
Client of our Law Firm:
KAMILU ***
DOB: ***
REQUESTED ITEMIZED BILL FOR this client on 2/14/AS OF 4/4/NO STATUS UPDATE RECEIVED
Customer service at XXX-XXX-XXXX had no way of assisting, and advised to fax the same number where original request was sent nearly months agoCustomer service repin billing dept stated that the billing inquiries are handled by legal team and there is no phone number to contact legal teamI asked for customer service supervisor, but instead was transferred to a voicemailNo call back received
This is not the first time where we send a request and never receive anything back
Legal team in charge of processing temized bill requests had abdicated their task and there is no possibility to find a responsible party
The Hospital is loosing money, since we are unable to get a bill to make the
Unable to resolve missing payment for John Hopkins outpatient bill over five months
I submitted an electronic check to John Hopkins Outpatient billing in January for an amount of $for services rendered at the John Hopkins outpatient centerI submitted the check to the payable address listed on the billA month later I received a call for Nationwide credit services; the call was to collect a debt, which was the $I explained that I paid the bill and sent them verification from my Bank that the electronic check was sentCollections failed to acknowledge the proof of payment because John Hopkins Outpatient center stated that the bill had not been paidI contacted, then, John Hopkins outpatient billing and a representative told me that the payment went to the hospital billing insteadI requested that the hospital billing, then, transfer the amount to the outpatient billingI was then transferred to hospital billing and a representative told me that the billing departm
I have been sent several billing statement for the same appointment
I went to see Dr*** in August with my son at the John Hopkins HospitalUpon arriving, I was told that I had a $copay (as per my insurance) which I paid in cashIn October, I received a billing statement saying that I did not pay the copaymentI immediatly called JHH on October at 1:PM and spaoke with a representative who informed me that they had made a mistake and that she was taking care of it and that my balance was $Yesterday (11.09.17), I received a billing statement AGAIN for the same visit stating that I owed them $Frustrated, I called the office to let them know that this issue was rectifiedI spoke with Veronica who was at first confused about the situation and went to ask someone to assist herAfter a long wait, I came back again this time telling me that the new bill of $was for the hospital? Huh,? She told me that whenever I go to the hospital to see a doctor, I had two bill
I may owe this bill but can't find out what it is forI've been asking since 2/and is now gone to collections
This is ridiculous
This email was sent:
From: *** *** mailto:***@comcast.net
Sent: Wednesday, February 03, XXXX XX:XX AM
To: PatientRelations
Subject: Billing Question
I received a bill for $and I don't know what it's for
I work the hours your billing dept is open so I left a voice mail that hasn't been returned
This statement came in January
9/18/Account #XX-XXXXXXX Invoice #XX-XXXXXXXX $
Can you folks help?
***
I have an email thread that's well over a dozens messages long where I'm asking for an explanation of the chargeI have never been to MDI've said a number of times that I would pay it if I knew it was actually mine
Each month I receive an invoice and each month I place a stamp on the envelope and send it back with a polite not on the invoice asking for someone to contact me an let me know
My Insurance Company, United Healthcare, indicates the service was billed using an incorrect code and should be covered
The date of service in question was April 4, My account number is PF-XXXXXXXThe bill was initially denied by my insurance company, United HealthcareThe insurer advised us that the bill was submitted using an "incorrect code" and the service should be coveredNumerous telephone calls have been made from us, and United Healthcare, attempting to resolve the problemTo date, the corrective action to resubmit the bill with the correct "code" has not been takenI am years old, a cancer and heart patient and do not need the stress of being threatened to turn over this matter to collections, when in fact it is a covered service according to United Healthcare
Emergency room service terrible, Never saw doctor , And Was given home remedies For a cure Made me wait a week Before I got real Service$ issue
Emergency room visit Late February
This clinic overcharged me for preventative services that should have been free for me through my my insurance This is a type of fraud
I went in to get an annual pap smear with a nurse practitioner on March 8thThis shady scamming office used billing codes that were inconsistent with the nature of my visitan annual exam When I scheduled the appointment I told them I wanted a potato smear and reiterated when I got there To increase profit and take advantage of me as a year old during my first gynecological exam, The billing office billed me as if I went in for a problem visitThe codes they put into the system do not indicate preventative care The nurse practitioner knew I knew NOTHING about these exams, so she tested me for things that she knew full well were not needed for virgins like cervical cancer when I have never had sex She fleeced meMy first gynecological exam has left me with a bad taste and a $out of pocket bill
Unacceptable care from Dr*** and Johns Hopkins
My wife has brought my daughter in for two visits with Dr *** On the first visit he was very concerned with her condition and sent her in for some further testing My wife ensure that the tests got done but the Drand his nurse will not return our call to tell us what we need to do next So, my wife scheduled a second visit with Dr*** just to find out But, since the tests were so old by then he wanted them redone, but this time he gave my wife a cell phone number to call Well he won't return calls on that number either and now I have paid for two Drvisits and two rounds of tests He has said during both visits that he is thinking about admitting her to the hospital and we don't know what to do now We took her to the ER near our home a while back and the Dr's in the ER tried to call Dr*** and he won't return their calls either My personal care physician has called Dr*** on several occasions and h
Multiple billing inquires were left unanswered when inquired about assistance for payment without insurance
Account number: PF-XXXXXXX
Patient Name: *** ***
I have been billed by Johns Hopkins for a physician's visit and pathology consultations I was able to receive uninsured pricing for the pathology consultations, but was told that there isn't an uninsured pricing for the physician's consultation I then emailed the billing department for clarification and addition questions on July 20, July 27, August 10, but heard nothing back I also sent messages to the billing department through Johns Hopkins' patient portal on July and August 10, and heard nothing from them either
When I called the billing department previously, I was told that if I pay everything at once, I could get a discount When I called today to ask about the discount, I was told that it was only given to payments that are made within the first days, and I am not eligible (even though the bill f
The office has been making mistakes or not responding to my inquiries for a very long time (I have seen quite a few physicians, therefore many billings)The billing representatives have refused giving me any information as to who the director of the organisation is, which has prevented me from direct complaints to the person in charge.There are specific recent examples:
some time ago, re confusion in billing for physicians, they finally referred my complaints to a customer relation representative:
Sabrina ***,***
Supervisor, Core Operations Customer Service
Johns Hopkins School of Medicine
***@jhmi.edu
Phone: (XXX)XXX-XXXX
She corrected some of mistakes and was going to have the billing office to send me another bill, but I have not heard from her in more than a month, despite further reminder emails from me
2- I received a bill few days ago (account # PF-XXXXXX, date of service 5/20/17, for $billthey informed me that I owed them the amount, that it will
Charging for services non rendered
I suffered an insect bite which caused me an exorbitant amount of painAfter confirming with my Insurance Company all charges (including copay) would be covered I visited the Johns Hopkins ERI was seen by a physician's assistant (PA) (MrMcGuiness) and his student trainee for mins and was told the source couldn't be detected and all I needed to do was go home and wait for the cellulitis (swelling) to take its courseI was also uselessly prescribed SEVERAL antibiotics
I received a bill for a little over $(including the co-pay)My insurance paid the ENTIRE bill and now I'm receiving calls stating the co-pay my Insurance paid was the hospital co-pay and not the ER co-pay
I didn't make any additional visits to the hospital and haven't a clue as to why I'm being required to pay an additional co-pay for a hospital visit, separately from the ER co-pay my insurance has already paid
The E.Ris where I was seen and NOT the "hospital"If
Johns Hopkins University Physician Billing service continues to bill for an amount that has been paid
Johns Hopkins Physician Billing service continues to invoice for an amount that has been paidI have placed multiple calls over several months; have emailed proof of paymentThe manager overseeing the invoice problem has never returned my call or responded to the proof of paymentNow that proof of payment was provided they are billing for the same exact items under a different invoice #Each time I call about the duplicate charges, the matter is kicked around without resolutionPhysician Services have cashed the checks and have the payments - why are the payments not applied to the account? Why do I receive a harassing call from their collections area post providing proof of payment? An additional erroneous amount for co-insurance was also billedThe insurance company, EHP, placed a call to Physician Services to have the co-insurance charges removedI work for Hopkins and my
This business deserves Zero starTheir Revdex.com rating is D and they do not careLook how many cases against themMy case was closed because they never bother to reply or address the concernThey do billing mistakes and the minute you call them to review, they transfer you to collectionTheir finance team is arrogant, they all deserve to be firedPlease find another doctor somewhere elseBad business with no ethics
I may owe this bill but can't find out what it is forI've been asking since 2/and is now gone to collections This is ridiculous This email was sent: From: [redacted] mailto: [redacted] @comcast.net Sent: Wednesday, February 03, XXXX XX:XX AM To: PatientRelations Subject: Billing Question I received a bill for $and I don't know what it's for I work the hours your billing dept is open so I left a voice mail that hasn't been returned This statement came in January 9/18/Account #XX-XXXXXXX Invoice #XX-XXXXXXXX $ Can you folks help? [redacted] I have an email thread that's well over a dozens messages long where I'm asking for an explanation of the chargeI have never been to MDI've said a number of times that I would pay it if I knew it was actually mine Each month I receive an invoice and each month I place a stamp on the envelope and send it back with a polite not on the invoice asking for someone to contact me an let me know
Paid a bill repeatedly (times)Finally received a payment confirmationmoslater, Hopkins reported bill to collections I incurred $worth of services by a Hopkins doctorI received a bill in October, and paid it via [redacted] autopayThe next month, I received a notice that the payment was "returned." I received another bill for the same services, attempted to pay it again, and the amount was once again "returned" to my bankThis happened one more time Finally, I called the Hopkins Billing department to resolve the issueThey said that there was some confusion with merging their billing services from their clinical practice/pathology, and allowed me to pay by phoneI also paid another $for other, unrelated services just so I wouldn't have to deal with another paper billI received an email confirmation for both payments $and $ on the same day, 12/8/ Then, on 2/12/2015, I received a collections notice for the $servicesI called th
Johns Hopkins University Physician Billing service continues to bill for an amount that has been paid Johns Hopkins Physician Billing service continues to invoice for an amount that has been paidI have placed multiple calls over several months; have emailed proof of paymentThe manager overseeing the invoice problem has never returned my call or responded to the proof of paymentNow that proof of payment was provided they are billing for the same exact items under a different invoice #Each time I call about the duplicate charges, the matter is kicked around without resolutionPhysician Services have cashed the checks and have the payments - why are the payments not applied to the account? Why do I receive a harassing call from their collections area post providing proof of payment? An additional erroneous amount for co-insurance was also billedThe insurance company, EHP, placed a call to Physician Services to have the co-insurance charges removedI work for Hopkins and my
Unacceptable care from Dr [redacted] and Johns Hopkins My wife has brought my daughter in for two visits with Dr [redacted] On the first visit he was very concerned with her condition and sent her in for some further testing My wife ensure that the tests got done but the Drand his nurse will not return our call to tell us what we need to do next So, my wife scheduled a second visit with Dr [redacted] just to find out But, since the tests were so old by then he wanted them redone, but this time he gave my wife a cell phone number to call Well he won't return calls on that number either and now I have paid for two Drvisits and two rounds of tests He has said during both visits that he is thinking about admitting her to the hospital and we don't know what to do now We took her to the ER near our home a while back and the Dr's in the ER tried to call Dr [redacted] and he won't return their calls either My personal care physician has called Dr [redacted] on several occasions and h
The office has been making mistakes or not responding to my inquiries for a very long time (I have seen quite a few physicians, therefore many billings)The billing representatives have refused giving me any information as to who the director of the organisation is, which has prevented me from direct complaints to the person in charge.There are specific recent examples: some time ago, re confusion in billing for physicians, they finally referred my complaints to a customer relation representative: Sabrina ***, [redacted] Supervisor, Core Operations Customer Service Johns Hopkins School of Medicine [redacted] @jhmi.edu Phone: (XXX)XXX-XXXX She corrected some of mistakes and was going to have the billing office to send me another bill, but I have not heard from her in more than a month, despite further reminder emails from me 2- I received a bill few days ago (account # PF-XXXXXX, date of service 5/20/17, for $billthey informed me that I owed them the amount, that it will
I have been sent several billing statement for the same appointment. I went to see Dr. [redacted] in August with my son at the John Hopkins Hospital. Upon arriving, I was told that I had a $15 copay (as per my insurance) which I paid in cash. In October, I received a billing statement saying that I did not pay the copayment. I immediatly called JHH on October 12 at 1:11 PM and spaoke with a representative who informed me that they had made a mistake and that she was taking care of it and that my balance was $0. Yesterday (11.09.17), I received a billing statement AGAIN for the same visit stating that I owed them $15. Frustrated, I called the office to let them know that this issue was rectified. I spoke with Veronica who was at first confused about the situation and went to ask someone to assist her. After a long wait, I came back again this time telling me that the new bill of $15 was for the hospital? Huh,? She told me that whenever I go to the hospital to see a doctor, I had two bill
JHH keeps sending me an incorrect bill
this is a copy of the email I sent to JHH about their incorrect bill:
"The baby did NOT stay in the NICU and was never in the NICU
I dispute that if the baby spends an extra day then he becomes a patient in his own right retroactively to the date of birthHe is in effect being charged twice for the same services, once as a patient and once as a birth, and penalized retroactively and charged double because it was recommended he stay one extra day
I would like to request a record of all the phone calls and the notes, including who I spoke with about this situation, as well as any written correspondenceThe notes should include which customer service representatives were contacted at BCBS and when
Johns Hopkins determined this was a correct bill but BCBS did notI was told multiple times by BCBS that this bill is incorrect
It's unclear whether the "BCBS FEP Billing Supervisor" is a Johns Hopkins employee or a BCBS e
HORRIBLE CUSTOMER SERVICELEGAL DEPARTMENT NEVER PROCESSES REQUESTS FOR BILLS AND NEVER UPDATES OF THE REQUEST STATUS
RE:
Client of our Law Firm:
KAMILU ***
DOB: ***
REQUESTED ITEMIZED BILL FOR this client on 2/14/AS OF 4/4/NO STATUS UPDATE RECEIVED
Customer service at XXX-XXX-XXXX had no way of assisting, and advised to fax the same number where original request was sent nearly months agoCustomer service repin billing dept stated that the billing inquiries are handled by legal team and there is no phone number to contact legal teamI asked for customer service supervisor, but instead was transferred to a voicemailNo call back received
This is not the first time where we send a request and never receive anything back
Legal team in charge of processing temized bill requests had abdicated their task and there is no possibility to find a responsible party
The Hospital is loosing money, since we are unable to get a bill to make the
Unable to resolve missing payment for John Hopkins outpatient bill over five months
I submitted an electronic check to John Hopkins Outpatient billing in January for an amount of $for services rendered at the John Hopkins outpatient centerI submitted the check to the payable address listed on the billA month later I received a call for Nationwide credit services; the call was to collect a debt, which was the $I explained that I paid the bill and sent them verification from my Bank that the electronic check was sentCollections failed to acknowledge the proof of payment because John Hopkins Outpatient center stated that the bill had not been paidI contacted, then, John Hopkins outpatient billing and a representative told me that the payment went to the hospital billing insteadI requested that the hospital billing, then, transfer the amount to the outpatient billingI was then transferred to hospital billing and a representative told me that the billing departm
I have been sent several billing statement for the same appointment
I went to see Dr*** in August with my son at the John Hopkins HospitalUpon arriving, I was told that I had a $copay (as per my insurance) which I paid in cashIn October, I received a billing statement saying that I did not pay the copaymentI immediatly called JHH on October at 1:PM and spaoke with a representative who informed me that they had made a mistake and that she was taking care of it and that my balance was $Yesterday (11.09.17), I received a billing statement AGAIN for the same visit stating that I owed them $Frustrated, I called the office to let them know that this issue was rectifiedI spoke with Veronica who was at first confused about the situation and went to ask someone to assist herAfter a long wait, I came back again this time telling me that the new bill of $was for the hospital? Huh,? She told me that whenever I go to the hospital to see a doctor, I had two bill
I may owe this bill but can't find out what it is forI've been asking since 2/and is now gone to collections
This is ridiculous
This email was sent:
From: *** *** mailto:***@comcast.net
Sent: Wednesday, February 03, XXXX XX:XX AM
To: PatientRelations
Subject: Billing Question
I received a bill for $and I don't know what it's for
I work the hours your billing dept is open so I left a voice mail that hasn't been returned
This statement came in January
9/18/Account #XX-XXXXXXX Invoice #XX-XXXXXXXX $
Can you folks help?
***
I have an email thread that's well over a dozens messages long where I'm asking for an explanation of the chargeI have never been to MDI've said a number of times that I would pay it if I knew it was actually mine
Each month I receive an invoice and each month I place a stamp on the envelope and send it back with a polite not on the invoice asking for someone to contact me an let me know
My Insurance Company, United Healthcare, indicates the service was billed using an incorrect code and should be covered
The date of service in question was April 4, My account number is PF-XXXXXXXThe bill was initially denied by my insurance company, United HealthcareThe insurer advised us that the bill was submitted using an "incorrect code" and the service should be coveredNumerous telephone calls have been made from us, and United Healthcare, attempting to resolve the problemTo date, the corrective action to resubmit the bill with the correct "code" has not been takenI am years old, a cancer and heart patient and do not need the stress of being threatened to turn over this matter to collections, when in fact it is a covered service according to United Healthcare
Emergency room service terrible, Never saw doctor , And Was given home remedies For a cure Made me wait a week Before I got real Service$ issue
Emergency room visit Late February
This clinic overcharged me for preventative services that should have been free for me through my my insurance This is a type of fraud
I went in to get an annual pap smear with a nurse practitioner on March 8thThis shady scamming office used billing codes that were inconsistent with the nature of my visitan annual exam When I scheduled the appointment I told them I wanted a potato smear and reiterated when I got there To increase profit and take advantage of me as a year old during my first gynecological exam, The billing office billed me as if I went in for a problem visitThe codes they put into the system do not indicate preventative care The nurse practitioner knew I knew NOTHING about these exams, so she tested me for things that she knew full well were not needed for virgins like cervical cancer when I have never had sex She fleeced meMy first gynecological exam has left me with a bad taste and a $out of pocket bill
Unacceptable care from Dr*** and Johns Hopkins
My wife has brought my daughter in for two visits with Dr *** On the first visit he was very concerned with her condition and sent her in for some further testing My wife ensure that the tests got done but the Drand his nurse will not return our call to tell us what we need to do next So, my wife scheduled a second visit with Dr*** just to find out But, since the tests were so old by then he wanted them redone, but this time he gave my wife a cell phone number to call Well he won't return calls on that number either and now I have paid for two Drvisits and two rounds of tests He has said during both visits that he is thinking about admitting her to the hospital and we don't know what to do now We took her to the ER near our home a while back and the Dr's in the ER tried to call Dr*** and he won't return their calls either My personal care physician has called Dr*** on several occasions and h
Multiple billing inquires were left unanswered when inquired about assistance for payment without insurance
Account number: PF-XXXXXXX
Patient Name: *** ***
I have been billed by Johns Hopkins for a physician's visit and pathology consultations I was able to receive uninsured pricing for the pathology consultations, but was told that there isn't an uninsured pricing for the physician's consultation I then emailed the billing department for clarification and addition questions on July 20, July 27, August 10, but heard nothing back I also sent messages to the billing department through Johns Hopkins' patient portal on July and August 10, and heard nothing from them either
When I called the billing department previously, I was told that if I pay everything at once, I could get a discount When I called today to ask about the discount, I was told that it was only given to payments that are made within the first days, and I am not eligible (even though the bill f
The office has been making mistakes or not responding to my inquiries for a very long time (I have seen quite a few physicians, therefore many billings)The billing representatives have refused giving me any information as to who the director of the organisation is, which has prevented me from direct complaints to the person in charge.There are specific recent examples:
some time ago, re confusion in billing for physicians, they finally referred my complaints to a customer relation representative:
Sabrina ***,***
Supervisor, Core Operations Customer Service
Johns Hopkins School of Medicine
***@jhmi.edu
Phone: (XXX)XXX-XXXX
She corrected some of mistakes and was going to have the billing office to send me another bill, but I have not heard from her in more than a month, despite further reminder emails from me
2- I received a bill few days ago (account # PF-XXXXXX, date of service 5/20/17, for $billthey informed me that I owed them the amount, that it will
Charging for services non rendered
I suffered an insect bite which caused me an exorbitant amount of painAfter confirming with my Insurance Company all charges (including copay) would be covered I visited the Johns Hopkins ERI was seen by a physician's assistant (PA) (MrMcGuiness) and his student trainee for mins and was told the source couldn't be detected and all I needed to do was go home and wait for the cellulitis (swelling) to take its courseI was also uselessly prescribed SEVERAL antibiotics
I received a bill for a little over $(including the co-pay)My insurance paid the ENTIRE bill and now I'm receiving calls stating the co-pay my Insurance paid was the hospital co-pay and not the ER co-pay
I didn't make any additional visits to the hospital and haven't a clue as to why I'm being required to pay an additional co-pay for a hospital visit, separately from the ER co-pay my insurance has already paid
The E.Ris where I was seen and NOT the "hospital"If
Johns Hopkins University Physician Billing service continues to bill for an amount that has been paid
Johns Hopkins Physician Billing service continues to invoice for an amount that has been paidI have placed multiple calls over several months; have emailed proof of paymentThe manager overseeing the invoice problem has never returned my call or responded to the proof of paymentNow that proof of payment was provided they are billing for the same exact items under a different invoice #Each time I call about the duplicate charges, the matter is kicked around without resolutionPhysician Services have cashed the checks and have the payments - why are the payments not applied to the account? Why do I receive a harassing call from their collections area post providing proof of payment? An additional erroneous amount for co-insurance was also billedThe insurance company, EHP, placed a call to Physician Services to have the co-insurance charges removedI work for Hopkins and my
This business deserves Zero starTheir Revdex.com rating is D and they do not careLook how many cases against themMy case was closed because they never bother to reply or address the concernThey do billing mistakes and the minute you call them to review, they transfer you to collectionTheir finance team is arrogant, they all deserve to be firedPlease find another doctor somewhere elseBad business with no ethics