Name: Southern Telecom
Address: 400 Kennedy Dr, Sayreville, New Jersey, 08872-1436, United States
Telephone: +1 (919) 284-2052
Price range: $$$
Rating: 1

Reviews → Electronic Equipment Dealers → Southern Telecom

Southern Telecom Reviews (71)

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Revdex.com:At this time, I have not been contacted by Southern Telecom regarding complaint ID [redacted] .Sincerely, [redacted]

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Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved.? Regards, [redacted] ***

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To whom it may concern:A full refund was given to client on 11/17/Re: Complaint # [redacted] ? Thank You,Hoffman Animal Hospital

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Purchased my tablet-it failed with in the 6 months, The company sent a "new" one, it failed with in months, they sent another "new" one and it failed with in 3 months-contacted company Friday-couldn't do anything and to call back two hours later, called two hours later and said couldn't do anything and to call back on Monday-called again on Monday-they would not replace tablet-my call was "TWO WEEKS past the 3 month warranty on replaced tablet" tried to talk to a supervisor named Chris who kept telling me 'I can not comment on that" When I asked him to replace this piece of junk-he wanted me to pay another $30 for them to send back an another "upgraded model". RIP OFF! Do not buy anything from this company! They have a horrible product and a poor customer support department-which leaves me with nothing but a worthless piece of plastic!

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At this time, I have been contacted directly by Southern Telecom regarding complaint ID ***, however my complaint has NOT been resolved because:
Telecom want to send me a new tablet but they don't know if it will be in working order they wanted me to give them my credit card
information so they could withhold a dollar out of my account I said I do not do that I talk to *** *** which is it *** over there and he was telling me that they would be sending me a so-called working tablet I have sent them tablets back after tablet after tablet I have actually spent almost $on shipping their stuff back to them within the last year I am still waiting on the package it's been almost days now they say I have within days of the package being sent to send them my tablet that is not in working order back to them or they will charge me for shipping it back so to speak when I have called *** they said that they don't know if a package has even been created for my address first it was in transit and then it was on the hub on a vehicle to be shipped to me and now the status is destination *** and destination somewhere else I have talked to the *** after *** and yet nobody knows what is going on or even if they are given sending me a tablet so far they have just ship me just a bunch of broken pieces of the crap that I keep sending back to them the only thing they want to do for me and send me another tablet hope to God that it works they said that they would not even refund me any money whatsoever or do anything special for meThe one *** was really rude to me acted like he did not care this is what I am Telling You as of today 1.** they said that they cannot issue a refund for the tablet or even comp me for the inconvenienceWhen I told them you were waiting on a letter from them or or a email they said that they didn't know what I was talking about and told me that I should not have talked to the Revdex.com or your teamThey told me that I should not have gotten the Revdex.com involved to begin withWhen I asked the *** what type of tablet they were going to send me their answer was we don't knowThey said that the Revdex.com has not sent them any email or letters *** states that they don't know if there's even a package for me because it was being sent from Brooklyn New York to me and it has not gotten on my doorstep and they said that it could be on Monday but they were unsure as well
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

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To whom it may concern:A full refund was given to client on 11/17/Re: Complaint # ***? Thank You,Hoffman Animal Hospital

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Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in
reference to complaint #*** I understand that by choosing to accept the business response that my complaint will be closed as resolved.?
Regards,
*** ***

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We received the Revdex.com complaint notification today and have contacted the customer. We have agreed to settle the complaint meeting the customers desired settlement request “Full refund for the unneeded repair performed on 3/30/15…” totaling $538.84. The customer paid by credit card and we will...

be issuing a refund to that card ASAP. Please let us know if there is anything else you need from us to positively close this complaint.

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Revdex.com:At this time, I have not been contacted by Southern Telecom INC regarding complaint ID [redacted].I will gladly send back the Polaroid tablet, if I could just get my original purchase price back. The so called extended warranty of one month ended 12-**-2014. ...

Like I tried to tell the man at polaroid, the tablet is starting to act up again and the warranty is expired. The best thing can use the tablet for is a book end. Thank you for trying to help me.Sincerely,[redacted]

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