Southwest Gas Corporation

I am disabled and a veteran, my wife is 7 months pregnant and we have 2 little girls. We scheduled to have our gas turned on while we were at work, when they came to do it they needed in the home, they couldn't get in the home. So they left without even calling! Never called, left a message, tried to see if we could let them in. After explaining or situation they still refused to assist us or come back out to turn our gas on until after the weekend. I have medical care that requires sterile cleaning which I now risk infection because they can't turn our gas on. This company is so lazy and awful. They have a monopoly on the gas in this city and don't lift a finger to assist anyone outside of standard protocol.

Worst customer service I have ever dealt with. WOW. Just no care to help or answer questions. Even spoke with supervisor ([redacted]) which was even ruder and more off putting. I was very shocked with my experience today! Shame on you SWGas.
I guess we will stick with electric only. We just do not see a need for gas tied to such poor customer service. Seriously, how can they not care at all??? Just look at their reviews. None are positive.
At least the local electric company will talk with me, not talk down to me. We do not mind paying more for proper service, provided I get proper customer support.
Too bad SWGas!!! I will be cutting off my home service as well after today's experience, and would recommend the same for everyone else, unless you do not care about getting proper customer support.
By the way, I also did not give them a star, it was just the lowest rating possible. No star would be better for this lousy company.
Stay away, stay far away!!!