Sparks of Time Vintage Lighters and Collectibles Reviews (41)
Sparks of Time Vintage Lighters and Collectibles Rating
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Por favor, let moi saber how to do so if you would be so Kind.
El engravatura es REY.
Te gracias!
Benedicion!
Jay F Hines
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me As long as the company complies with their responseThanks for your assistance Regards, [redacted]
I am sorry it has taken so long to get your lighter back My mother has been in bad health this year and has had many heart related procedures and heart surgery's with complications that took all my time away from workShe is still having complications to this very day Right now she is having the beginning stage of congestive heart failure and looking at another surgery in the very near future that can help her I am only able to work a few hours each day and ship once a week as I am my moms primary care while she is at home I am doing as best as possible and I am trying to get the repairs done and returned as fast as I can go but its very slow and a work in progress as I am so far behindIt will take some time to get caught back up and I appreciate your patience and understanding I assure you that your lighter will be returned repaired I have added your name to the list of Priority returns and it will be shipped back in the next couple weeks for you I will send the tracking when shipped Again , I appreciate your ongoing patience and I do appreciate your business .Best Regards, Sean M
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI have heard this "to days" estimate for almost a yearl will be satisfied when I receive a tracking number for the return shipment Regards, [redacted]
7/25/ [redacted] @ Revdex.com, [redacted] property was repaired and returned today .Thank you for your concern in this matter I'm doing my best to get my home based business back in orderBest Regards, Sean M [redacted] Complaint ID: [redacted] Tracking # [redacted] Expected delivery date : TUES 7/28/ www.usps.com Lighter repair tracking information - Shipped 7/25/- Thank you Shipping back to : [redacted] , [redacted] *** Ship to this address : [redacted] ***
Lighter will be shipped back repaired within the next 7-Business Days Sorry for the delays and your patience Best Regards, Sean M 6/20/
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] --- Today is April 7th........I still have NOT received my lighter or refund
[redacted] @ Revdex.com, Hello, I understand I have a complaint as stated in your voicemail to me [redacted] I am only able to work just a couple hours each day right now with repairs and packaging for shipping [redacted] ** [redacted] I run my business completely alone .It is a home based business I get a huge amount of emails and calls each day for repair work that I have been turning down for some time nowI am not taking in more work until the work I have had for some time is finished and returned to my customers [redacted] *** [redacted] ** [redacted] [redacted] [redacted] [redacted] * [redacted] * I will get Gary's repaired lighter back next week towards the end of the week as I am busy due to my moms surgeryI will send both of you an Email with the tracking when shippedI am very sorry for the delays but family has to come first right now Still doing the best I can do each dayStressful but hopefully I will be able to get back to 100% with my repair business soon after my mom recovers as it has been a long road but will hopefully get better soon [redacted] *** You will likely get more complaints as I am so very far behind at this point I am seriously doing the best as possible each day Right now I am not able to check my Emails every day and get overwhelmingly amounts of emails each weekI cant get to all of them but will look for your emailsI get Over emails or more a week right now and not enough hours in a day to get to them allPlease reply back through Email and I will get to it ASAP Best regards, Sean M [redacted] *** ###-###-#### Cell Shipping to : [redacted] [redacted] [redacted] [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] --- This hasn't been resolved yet.I haven't gotten anything from the buisness yetI want to re-open the complaintThank you [redacted] ***
Thank you for contacting me and sorry for the problems of my customers contacting youI will get [redacted] lighter shipped back this weekWhen shipped I will send him tracking and get this matter taken care of ASAPHis lighter has been repaired My home based business has been suffering [redacted] and I was also sick for a long time ( months) and am still recovering but doing well I have gotten extremely behind with all the work that was taken in ..I have been out of town recently due to my moms last heart surgeryI came back to about Emails in my inbox and my voicemail was full so it has taken some time to get through just a few emails and calls so far this week [redacted] Return shipping is slow and I have not taken on any new repairs for some time nowMy goal is to get everything back to customers no matter how slow or how long it takesI can only ship once a week and can only answer emails occasionally as I am mostly away from my computer as I am my moms primary caretaker right nowVery backed upStressed out and I apologize to everyone Family has to come firstDoing my best as humanly possible right nowYou most likely others contacting you about return shipping of their repaired lighters and we can address the matters as they come Taking things one day at a time Please feel free to contact me if you get any more complaints I run my business completely alone so when I am down or need to be with family for supporteverything suffers I have emailed customers telling them shipping times but I get thousands of Email each week and cannot email all with the time I have online Trying and doing best as possible I appreciate your time in contacting me.Best Regards, Sean M.You have my home address wrong so that may be why I have not received anything letter wise Sean M [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] --- Dear ***, Please reopen complaint ID [redacted] as the vendor has only told me I will get the repaired lighter soon as of 10/5/I have not received it Thnkss [redacted]
***,
I am sorry it has taken so long to get your lighter backI appreciate your patience and I will get your repaired lighter back to you ASAP within a week to a week and a half as I have a lot to do an many lighters to package for return and ship the ones ready to go I am trying to get caught up as I just got back from a long trip from Ohio to California that I had to leave without warning to anyone in an emergencyIt was a matter of family business and I was gone for almost weeksI could not access my business Email system or phone service until I got back home I had to leave after I had told you your lighter would be shipped back and your lighter never got shipped My girlfriend did the best she could trying to reach out to a few of my customers and work with my business but I get hundreds a day and she could not keep up as she has her own job and schedule I will send tracking when shipped I can only ship once a week right now as I am the primary care for my mom at her home everyday as she is still recovering from her last heart procedure I had to have a hour live in nurse take care of her while I was gone and that gets very expensive Glad to be back home Best Regards,Sean M
***,Your lighter was shipped today on 12/22/I truly appreciate your patience Trying to run a business and taking care of a sick parent is very hard I did as best as possible and very sorry it took so long to get your lighter back to you I am so far behind and am still
trying to catch up Its a work in progress .Happy HolidaysBest Regards,Sean M
Tracking Number # ***
www.usps.com
Shipped to :
Ship to this address :
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Sean fixed my lighter very fast and at a good price My lighter works like new againHe is a master of a dying tradeI would do business again with him His wait times for a repair is very slow but well worth the wait
The lighter will be shipped back repaired within the next 10-days .I am very sorry it is taking so long to get your repair back to you I get thousands of Email a week and cannot get to all of them right now and I am glad I was able to reach out to you with this note regarding your lighter
repair** *** *** *** *** *** *** *** *** *** *** *** * *** *** *** *** *** *** *** *** *** *** ** *** *** ** *** *** * *** *** *** *** *** *** *** *** *** * I am taking care of her right now as I am her primary careThis has affected how many hours I can work each day answering calls, email, repairing lighters and shipping I am only able to ship once or twice a week at the moment due to the situation I am only checking Emails a couple times a week and have thousands of Emails I cannot get to right now I apologize again at the time it has taken for your repair I am the only repair in the world for Colibri butane lighters so you can image my back log of repairs and stuff that needs to go back repaired I am truly doing as best as possible with the time that I can work right now I run the business alone and am very stressed at the work load that is continuing to build up due to my moms condition Hopefully soon I will be able to get back to work schedule Right now I am taking care of my mom during the day and working at night as long as I can Some days I work until 3am or later just to try and put a dent in my back log of Emails and repairs I appreciate your ongoing patience I assure you that your lighter will be returned repaired Thanks again for your understanding I just take things day by day . Best Regards,
Sean M
His lighter is being shipped back today 1/9/Sorry for the delays I am very busy I am the only one in the entire world that repairs vintage butane Colibri lighters Best Regards,
Sean MUSPS Tracking # ***Please allow a couple hours to start
showing tracking
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Lighter repair tracking information - Shipped 01/09/- Thank
you
I have already talked with the customer through Email I am in the process of settling into a new home as I have recently moved unpacking and setting up shop is taking longer than expected due to some issues with the location ***
I am getting lighters returned slowly but surely Its a work in progress
as I am so far behind due to family medical issues and my own in the near past I wont be able to so
anything for a day or so ** ** *** *** *** * *** ** *** *** ** *** *** * *** ** ***
** *** *** *** * *** * *** *** ** ** *** *** *** *** * *** *** ** *** * *** ** *** *** ** *** ** *** *** *** ** *** *** ** *** ** *** ** *** ** *** *** *** * *** *** *** * *** *** *** *** ** *** *** *** *** ** *** I will work when I can during this but I am taking care of her when she
gets home as I am her primary care along with nurses that stop in a few times
each week Doing best as possible *** *** *** ** *** Taking things one
day at a time * *** *** *** ** *** *** *** so I can get back to my
life and business Things are very busy and hectic You most likely
will get more complaints and I will address them as they come Very sorry
Best Regards,
*** M
I will get ***,s lighter returned between 8/5-8/
I am very sorry for the delays and I appreciate all the patience this
customer has given me so far I will send tracking when shipped
Sean fixed my sentimental lighter that was passed down to me by my grandfather and I could not be happier I was excited that there was a place that still does this as it seems to be a dying trade Sean is very knowledgeable , friendly and was able to meet all my needs My year old lighter now works like the day it was made I could not be happier and recommend his services I will be doing a lot more business with him in the futureSean's wait times for a repair are long but well worth it I guess being the only place that repairs old butane lighters or any lighters these days keeps him very busy and is understandable for the long wait times I received a very good experience with his service and looking forwards to him getting some more of my old lighters working again His repair costs are very reasonable and the return packaging was perfectI was sent an Email with tracking when it returned and I could not wait to get the lighter backNow it lights every time with no leaks Excellent Aservice Thanks again sparks of time vintage lighters, *** **
California
The lighter was shipped back on 4/12/Expected delivery date is FRI 4/15/***
Tracking #
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Thank you,
Sean M