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Spasation Salon & Spa

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Spasation Salon & Spa Reviews (3)

Initial Business Response / [redacted] (1000, 8, 2015/06/23) */ Receptionist called the client prior to his appointment, explaining that the service provider had a medical emergency and explained that we can't guarantee that the laser technician will be able to do the serviceThe client than showed up at this appointment and began an argument with reception in front of clients and blamed them for him missing his appointment and that it was their faultThe call made to the client was at least hours before service We apologies for any inconvenience causedwe're willing to provide a complimentary service to Mr [redacted] for the same service Thanks Spasation

Initial Business Response /* (1000, 8, 2015/06/23) */
Receptionist called the client prior to his appointment, explaining that the service provider had a medical emergency and explained that we can't guarantee that the laser technician will be able to do the service. The client than showed up at...

this appointment and began an argument with reception in front of clients and blamed them for him missing his appointment and that it was their fault. The call made to the client was at least 2 hours before service.
We apologies for any inconvenience caused. we're willing to provide a complimentary service to Mr. [redacted] for the same service
Thanks
Spasation

We arranged a meeting with Veronika on June 22nd at 5:00 pm at our Londonderry location where the matter was resolved in a proffesiaonl and peaceful manner. Thanks you  Danny A[redacted]Operations Director Spasation Salon & Day Spa

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