Sports Mom Shop Reviews (23)
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Sports Mom Shop Rating
Address: Springfield, Oregon, United States, 97475-0251
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Ms. [redacted], Again, we apologize for failing to deliver your garments on time and never meant to mislead or scam anyone. As I've explained a few times we ran into some issues that put us behind in a bunch of different aspects in our shop that we worked hard to try and keep up on such as...
customer service email updates and getting the orders we had issues with at end of February beginning of March resolved. We aren't a large company. Mainly only two of us to deal with all the operations of the company and all our print on demand garments are setup with an automated printing system to our printing facility so it required a lot of manual backend work on those orders we had issues with and wasn't as easy as a fix as we would have hoped and like to of happened. We know we have failed in a few areas recently with this issue that happened and are working to improve in all areas so we don't fail our customers again. We have been working hard to make sure all customers affected by this have been properly taken care of. Thank you, ~TSports Mom Shop
Ms. [redacted], We apologize we failed to get you your order in the time we specified. We ran into some unfortunate situation with orders end of February Beginning of March that resulted in us switching back to the larger printing facility we were using. Unfortunately, this wasn't an easy fix as...
we would have liked. It was a lot of manual work between two of us to get everyone affected by this resolved. Your order was refunded and again we apologize for failing you. We have worked to improve all aspects of our company to better serve our loyal sport moms so that this doesn't happen again in the future. Regards, ~TSports Mom Shop
Hello I have settled this with the company. Thank you [redacted]