Spunky's Glass Pipes

We apologize for the extended delay.  We have been having technical difficulties with our phones.
The order has been shipped and delivered.
Here is the USPS tracking number  
[redacted]
Current USPS Tracking&#0153 e-mail information provided by the U.S. Postal...

Service.Tracking Number: [redacted]Updated Delivery Date: February 6, 2016Service Type: USPS Tracking?
Shipment Activity
Location
Date & Time
Delivered, Front Desk/Reception
EAST LANSING, MI 48823
February 6, 2016 5:02 pm
Out for Delivery
EAST LANSING, MI 48825
February 6, 2016 9:54 am
Sorting Complete
EAST LANSING, MI 48825
February 6, 2016 9:44 am
Arrived at Post Office
EAST LANSING, MI 48823
February 6, 2016 5:33 am
Arrived at USPS Destination Facility
ALLEN PARK, MI 48101
February 5, 2016 11:54 pm
Arrived at USPS Origin Facility
KENT, WA 98032
February 4, 2016 8:04 pm
Accepted at USPS Origin Sort Facility
EDMONDS, WA 98026
February 4, 2016 6:49 pm
Shipment Picked Up
LYNNWOOD, WA 98036
February 4, 2016 3:12 pm
Pre-Shipment Info Sent to USPS
February 3, 2016

Hello [redacted]~
We absolutely have your order that was placed on 9/18/16.  There is positively no fraud taking place.  As stated at check out, 'Because our items are hand blown, most orders will ship within 72 hours, but please allow up to 4 weeks for delivery'.  However, rest assured,...

in your orders situation, your item will be shipping first thing this upcoming week.  We will email you a shipping confirmation that will include your USPS tracking number.  We apologize for the slight delay in getting your order out to you.  It will be on its way shortly.
Sincerely~  Spunky's

We apologize for the delay in getting your Frit Dichro Superman piece to you.  We do still have your order.  We were sent Frit Dichro Dark Knight  in error and the Frit Dichro Superman was put on back order.
As you have requested we have cancelled your order and processed a refund to...

your card.  Please allow a few days for it to process and show on your card.
 
Your Return for -$usd 45.92 has been inserted into the batch database.
 
The order ID is: [redacted]
Credit Card # is: [redacted]

Complaint: [redacted]I am rejecting this response because: I ALREADY SAID I WANT MY MONEY BACK...JUST REFUND MY MONEY...THATS ALL I WANTSincerely,[redacted]

No problem, we apologize for the extended delay.  We have cancelled your order and credited your card.  Please allow a few
days for the credit to show on your card
 
Your Return for -$usd 45.92 has been inserted into the batch database.
 
The order ID is:...

[redacted]
Credit Card # is: [redacted]

We apologize for the extended delay in getting your order to you.  We had our Cheshire Cat-Glow pieces on back order.  We have now received them and are in process of getting all our back orders filled for the Cheshire Cat-Glow pieces.  As of now the order will be shipped by the end...

of the week and we will email your tracking number.  If you have decided you no longer want the piece and would still like a refund we can do that no problem.  Let us know and we will take care of it right away.  Either way is fine for us

No problem, we apologize for the extended delay.  We have cancelled your order and credited your card.  Please allow a few days for the credit to show on your card
 
 
 
Your Return for -$usd 47.16 has been inserted into the batch database.
 
The order ID is:...

[redacted]
Credit Card # is: [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
 
However, that card is no longer active. Right after this purchase my card comprised.  If you advise when you plan to ship, I would like to keep the order. Just keep in communication with me.Sincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Complaint: [redacted]I am rejecting this response because: I am yet to get a refund and the company never replyed back to my emails instead they claim to refund . I actually wanted what I ordered Sincerely,[redacted]