Stages of Beauty, LLC

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. Thank you!
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

RE: ID [redacted] To Whom It May Concern, Stages of Beauty takes allegations of fraud and non-compliance very seriously.  In response to the above-referenced complaint, we have issued a refund in the amount of $84.98. Refunds usually take between 1-7 days to process through the customer’s bank...

or credit card issuer. The customer signed up for their free trial on 12/06/2015. Attached is a screenshot of the terms when signing up for the free trial.  Also, the terms and conditions are on the invoice of the initial shipment along with the next ship date.  The customer was billed for their first monthly product on 01/01/2016 in the amount of $84.98 ($79.99 plus $4.99 shipping and).  The order did not ship, however.  The order was cancelled and a full refund in the disputed amount of $84.98 was issued on 01/02/2016. We apologize for any inconvenience the customer may have suffered. We trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closed.Please do not hesitate to contact us with any future inquiries. Regards, Stages of Beauty, LLC

RE: ID [redacted]To Whom It May Concern,Stages of Beauty takes allegations of fraud and non-compliance very seriously.In response to the customers rebuttal, and again apologize that the customer’sexperience was not a positive one, we processed a refund for the disputed amount of $90.93 as mentioned previously.  The refund will automatically go onto the credit card that was charged.  It can take up to one billing cycle for this return to be posted to your account, depending on your financial institution.   We apologize for any inconvenience the customer may have suffered. We trustthat our actions satisfy both the consumer and the Revdex.com andconsider the issue closed. Please do not hesitate to contact us with any futureinquiries.Regards,Stages of Beauty  LLC