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Star City Promotions Reviews (58)

John did our annual A/C tune up and Mark & Steve installed the new A/CAll were very professionalJohn shared the test results with me, as a degreed engineer, I appreciated the straight forward infoNo sales pressure, just hard data and candid answers to my questionsWith an year-old A/C unit I chose to replace it before the hot Utah summer (I was living on borrowed time)Mark & Steve were courteous and efficient, showed me the completed work inside and out, and answered all my questions to my satisfaction and understanding
For some reason my monthly maintenance program keeps getting dropped, discontinued for no reason or explanationSales person, Sharee, will be getting this corrected for meI am a loyal customer and appreciate the fine service I get from Western Heating and A/CI want to pay them monthly for their maintenance contract, but the automated portion of taking my money isn't working correctlyI am sure it will get corrected after this review

Tracy and Steve did a great job a good installThey knew what they were doing and cleaned up afterwards

Ryan J did a tune up on our furnace yesterdayHe took a few minutes to answer questions and explained what he had doneHe was very respectful and helpfulAppreciated his willingness to do that

Mike took the time to analyze and explain the problem and provided a range of options for resolving the issue He was clean, polite, and well mannered

Very thorough and knowledgable I've been using Western Heating for years and am very satisfied

Ian was excellentHe replaced a water heater in a plex Tenant only spoke Spanish but Ian had been a missionary in Mexico and he was very good to explain everything to the tenant Very thorough I showed up as he was finishing up I too speak Spanish from a mission to Uruguay, and the tenant was very pleased I have replaced W H myself and I like good workmanship I will ask for Ian specifically for any future business with Western Heating

Western Heating has given me fabulous service during the past 20+ yearsTheir technicians are knowledgeable, personable, fast, and accurateI highly recommend this team of professionals

They were able to fit me in very promptly and Jose was very friendly, answered all my questions, gave me suggestions and was great to work with!

Ian is an awesome techhe explained everything to me and answered all my question He is an asset to Western Heating and Air Conditioning

I'm delighted with the kindness and professionalism of everyone I've worked with

Western Heating was on time - very thorough with the AC tuin a timely matter

Efficient, knowledgeable, punctual, communicative I was very pleased with their semi-annual service Thank you

Arrived on time and performed great service Thanks

Great teamWe've had very good service from Western Heating over the years: they are honest and hardworkingThey don't tell you things just to make a saleThey give objective counselWe like them very much

The team was terrificThe installation was more difficult that expectedEach of the installers worked tirelessly to make the install meet my highest expectations

I have a yearly contract with Western Heating and Air Conditioning I was hesitant at first but now I am glad I have it It gives me peace of mind, as well as clean filters, sound advice, and a heater and air conditioner that are both ready to turn on at any time Today Mike was my technician and he took the time to do a wonderful job He didn't try to sell me anything, he got my air conditioner ready for my first hot day, and he even cleaned off the outside of the unit Thanks for having good employees!

This review concerns Mark and Ben who installed a new water heater for me They rendered quick, same day, service and did a great job with the installation I have always had very good service by Western Heating

We have just received service from Scott Gand must say he did his job on our furnace with great professionalism and friendlinessHe is a young man that should go far

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