Stavron Consulting & Design

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.A.E.R. continues to make the false claim that I agreed to pay for the transportation and the storage of the items they agreed to take in consignment. Nowhere in the consignment agreement, addendum, or their fee schedule did they ask for any payment or specify any fees regarding the transportation or the storage of any items. In fact, their contract clearly states that they are responsible for storage.:"Storage of inventoried Consignment Stock will be in a secured climate controlled area and sealed in designated totes with Consignor Identification. Consignee will prohibit co-mingling of products by not moving consignment stock, except in connection with final sale. Consignee will retain possession of the Consignment Stock until the goods are sold and/or delivered to the final purchaser or returned to Consignor or unless otherwise written or agreed upon by both parties."Additionally, they have acknowledged receiving payment for my husband's layout in the amount of $2000, and are responsible for the delivery of that layout to the buyer:"Consignee is responsible for associated costs in packing/insuring/shipping of Consignor products once the sale is final. Consignee is responsible for acquiring all US Customs Declarations and Dispatch Notes regarding International sales."Additionally, the contract also states that I should be able to reclaim my items at any time:"Consignee may return or Consignor may request return of any and/or all property at any time. Consignee will make arrangements for return of Consignors property within twenty-four to thirty -six (24-36) hours from initial contact at Consignors."While I have been informed of their intent to refer this matter to their counsel, I have not been provided any contact information about said counsel, nor have I received any communication from them. Furthermore, A.E.R. is currently in possession of several thousand dollars worth of my property, which they have refused to release to me as per our agreement.  As such, I have had to hire an attorney to protect my interests and to demand the return of my property and the payment of monies that I am owed.
I have copied the Revdex.com on my communication with my Attorney. Additionally, I will forward any recent communications with her regarding the signed contracts and fee schedule as proof of my claims
Regards,
[redacted] , [redacted]

A set has been purchased and we are awaiting the package arrival. Should it arrive today (6-2-17) it will be mailed tomorrow (6-3-17). If, however the package does arrive on Saturday it will be mailed on Monday (6-5-17).

The matter regarding remuneration pertaining to the layouts removal (time on task & transport) storage until date of sale are owed. The sale of the layout has been completed and will be remitted in the quarterly statement. However, the client cannot dispute the layout being removed, transported from her home and stored in our facility. She refuses to payfor said removal as agreed, in addition to fuel, time on task for the removal and/or storage while the system was on property during the sale. General counsel can advise of receipt in delivery of correspondences. Additionally, all further correspondences will be conducted via corporate counsel regarding a resolution.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

We will take a look for the set on "[redacted]."  Thank you and we will respond back next Tuesday, May 30th.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]