Stohlman Leasing Corporation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
The couch was not repaired to my satisfaction.  If it was it would not be mismatched thread and ripped again
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Furniture was delivered on 12/**/2015 , We sent service to customer's house 2/**/2016 and we took care of problem to customer's satisfaction. On 3/**/2016 , We sent service again and found ink and rips that were not there on 2/**/2016. We told this to customer and she is not happy. These damages...

were done by customer. The technician filed a report with the manufacturer stating that those marks were not there originally. Thank you.[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 We will accept the new table and stool, but what about the protection for these new pieces and the other chairs and stools? Sincerely,[redacted]
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Tiffany Furniture has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 This is an ongoing problem that was originally filed against the warranty company Montage. [redacted] has paid Tiffany to deliver my Kennard furniture and I was promised by Joe (The owner) that the Kennard love seat and sofa will be delivered to me at no charge within the next 5 weeks.  The other set was ordered by the stores mistake. I told ALL salespeople involved that I would take that set IF the warranty dept. approved as I WOULD NOT pay any additional monies for the set.  I never asked them to order that set, and in fact told them SEVERAL times in front of witnesses that they should not order that until they hear from me that I had the approval of Montage.  [redacted] would not approve the additional money and since Tiffany misunderstood that , they have had animosity toward me and therefore refused to order the less expensive replacement set.  Since I have contacted [redacted] and they told me that Joe has their check, Joe the owner has called and promised to deliver the Kennard set (chocolate color) within the next several weeks.  IF this is accomplished, I would be satisfied and will close the complaint.  thank you for your help.  [redacted]
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

The couch was bought on 1/*/2013 and delivered on 1/**/2013, not 2014 and the repair was done on 1/**/2013 to costumers satisfaction !!! I still remember all your curses at the end of our conversation. Thank you.[redacted]

Hello , we understand [redacted]o's concern , and we will give her a brand new furniture protection plan from "GUARDIAN". Once again , unfortunately , we can not determine why Montage furniture plan is claiming she does not have a plan with them! But for sure I will provide [redacted]o with a brand new furniture protection plan from "GUARDIAN". Any questions or concerns , please let me know.

Costumer came into store on a busy day yelling and screaming at the store manager. She would not let him say anything just insisted on getting her money back. We have a video showing the way she treated us when she came in. The table was not delivered cracked in half, because she would have not...

paid the COD on delivery, if table was cracked.  This table is 1 1/4 inch solid wood, the only way it could crack like that is if someone sat or stood on it. We offered to replace table for her at no charge and we never told her it would take 17 weeks, the table at that time was in stock and she can have one right away. She did not treat us well and kept raising her voice thinking since the store was busy we would do what she wants.  We have to inspect table before anything can be done but we will offer her a new table regardless of how it broke.  Thank you.           [redacted]