Stonegate Insurance

August 11, [redacted] Revdex.com serving Chicago & Northern Illinois NWabash Avenue #Chicago, IL 60611- Re: Your Case Number: [redacted] Insured: [redacted] Complainant: [redacted] Stonegate Claim No: [redacted] Dear Ms [redacted] Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same Stonegate reaffirms its prior reply of August 8, Mr [redacted] has chosen to demonstrate repeated belligerent conduct and aggressive actions toward Stonegate employees If [redacted] or [redacted] has video or photos of the subject loss, Stonegate requests copies of the same for Stonegate’s review and retention (for its claims file) Stonegate requests that you strike the above complaint Please contact me should you have any further questions Sincerely, [redacted] President Stonegate Insurance CompanyTell us why here

September 1, Lucille [redacted] Revdex.com serving Chicago & Northern Illinois NWabash Avenue #Chicago, IL 60611- Re: Your Case Number: [redacted] Insured: Rendered Services Inc(“RSI”) Complainant: David [redacted] (“***”) Stonegate Claim No: [redacted] Dear Ms [redacted] , Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same Stonegate reaffirms its prior reply of August 24, Stonegate requests that you strike the above complaint Please contact me should you have any further questions Sincerely, Daniel L [redacted] President Stonegate Insurance Company Tell us why here

Initial Business Response / [redacted] (1000, 5, 2015/10/20) */ Contact Name and Title: [redacted] , President Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @stonegateins.com October 20, [redacted] Revdex.com serving Chicago & Northern Illinois NWabash Avenue [redacted] Chicago, IL XXXXX-XXXX Re: Your Case Number: XXXXXXXX Insured: [redacted] Complainant: [redacted] (" [redacted] ") Stonegate Claim No: 15SGILPXXXXXXX Dear Ms [redacted] Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same On June 22, 2015, Stonegate was provided with its first notice of the subject lossStonegate was supplied with a loss date of June 19, On June 23, 2015, Stonegate setup the claimStonegate attempted without success to obtain confirmation of the loss and initial details of the same from its insured and the reported driver of its insured's vehicleStonegate requested [redacted] drive her vehicle to [redacted] (with contact information provided) for photos and estimate On June 26, 2015, Stonegate ordered the subject [redacted] Police Report On July 20, 2015, Stonegate received the previously requested subject [redacted] Police Report On August 4, 2015, Stonegate received [redacted] 's completed accident report form As Stonegate's insured [redacted] and the reported driver of his vehicle have neither reported nor cooperated with Stonegate's investigation of the subject loss, Stonegate is handling the subject claim under a strict Reservation of Rights Stonegate requests that you strike the above complaint Please contact me should you have any further questions Sincerely, [redacted] L [redacted] President Stonegate Insurance Company Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) The rear end damage to my car was done by your client who admitted he was distracted by the GPS system in his carHis car at the time of the crash was insured by your company and I am expecting you to approve the estimate so I can have my car fixed Final Business Response / [redacted] (4000, 9, 2015/10/22) */ Contact Name and Title: [redacted] , President Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @stonegateins.com October 22, [redacted] Revdex.com serving Chicago & Northern Illinois NWabash Avenue # Chicago, IL XXXXX-XXXX Re: Your Case Number: XXXXXXXX Insured: [redacted] Complainant: [redacted] (" [redacted] ") Stonegate Claim No: 15SGILPXXXXXXX Dear Ms [redacted] Stonegate Insurance Company has reviewed [redacted] 's recent reply and wishes to respond to the same Stonegate reaffirms its prior response of October 20, Via letter dated October 19, 2015, Stonegate informed [redacted] Inc(the owner of the vehicle [redacted] was operated at the the subject loss) that Stonegate is handling the subject claim under a strict Reservation of Rights pending further investigation Stonegate requests that you strike the above complaint Please contact me should you have any further questions Sincerely, [redacted] L [redacted] President Stonegate Insurance Company

August 24, Lucille [redacted] Revdex.com serving Chicago & Northern Illinois NWabash Avenue #Chicago, IL 60611- Re: Your Case Number: [redacted] Insured: Rendered Services Inc(“RSI”) Complainant: David [redacted] (“***”) Stonegate Claim No: [redacted] Dear Ms [redacted] , Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same On June 27, 2016, [redacted] provided Stonegate with its first notice of the subject claim Per ***, his vehicle was damaged by RSI on May 5, On June 28, 2016, Stonegate setup the subject claim Stonegate informed [redacted] that it was investigating the reported claim Stonegate requested ***’s completion and return of a provided statement of loss form with any applicable tow documentation Additionally, Stonegate requested [redacted] drive his vehicle to Grandav Auto Body’s (with provided contact information) for photos and an estimate During the course of its preliminary investigation, Stonegate confirmed with RSI that ***’s vehicle was towed Per RSI, ***’s vehicle was towed without incident Accordingly, RSI denies causing any damage to ***’s vehicle On several occasions (by phone and in writing) between July and August 8, 2016, Stonegate provided a detailed status to *** Additionally, Stonegate explained its coverage, liability and damage appraiser progression to *** Via letter of August 8, 2016, Stonegate advised [redacted] as follows: “Stonegate Insurance Company’s investigation of the above loss is now completeAfter considering all the evidence, Stonegate has determined that its insured is not legally responsible for your damagesStonegate can only honor those claims for which our insured is legally liableTherefore, Stonegate respectfully denies payment on your claimIf you have additional information you would like Stonegate to consider, please provide the sameIf you have any questions, please contact Stonegate Insurance Company.” Stonegate requests that you strike the above complaint Please contact me should you have any further questions Sincerely, Daniel L [redacted] President Stonegate Insurance Company

June 16, "Times New Roman", serif;"> [redacted] Revdex.com serving Chicago & Northern Illinois NWabash Avenue #Chicago, IL 60611- Re: Your Case Number: [redacted] Insured: [redacted] Complainant: [redacted] Stonegate Claim No: [redacted] Dear Ms [redacted] Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same On May 31, 2016, [redacted] (an adjuster for [redacted] Insurance) on behalf of [redacted] provided Stonegate with its first notice of the subject loss Mr [redacted] identified himself as the handling adjuster for [redacted] Insurance Per [redacted] Insurance, the loss occurred on May 26, Per [redacted] , [redacted] (“ [redacted] ”) was the driver of [redacted] vehicle and [redacted] was the driver of his own vehicle On June 2, 2016, Stonegate setup the claimStonegate unsuccessfully attempted to confirm the reported facts of the loss with [redacted] and [redacted] Stonegate requested [redacted] ’s completion and return of a provided accident report form (same request sent by letter of June and June 6, 2016) Stonegate requested [redacted] to drive his vehicle to [redacted] Autobody (with location/contact information provided) for photos and an estimate Additionally, Stonegate order the subject Illinois State Police Report On June 6, 2016, [redacted] requested and Stonegate provided an alternative repair facility for photos and an estimate On June 9, 2016, Stonegate received [redacted] ’s accident report form with a copy of the Illinois State Police Report (which stated in summary “NEITHER PARTY ADMITTED FAULT”) On June 10, 2016, Stonegate confirmed with [redacted] that he was involved in a loss with [redacted] [redacted] denied that he was liable for the loss and faults [redacted] for entering his lane of traffic Stonegate requested [redacted] ’s completion and return of the provided accident report form On several occasions (by phone and in writing), Stonegate provided [redacted] a detailed status Additionally, Stonegate explained its coverage, liability and damage appraiser progression to [redacted] Stonegate requests that you strike the above complaint Please contact me should you have any further questions Sincerely, [redacted] President Stonegate Insurance Company

March 2, [redacted] Revdex.com serving Chicago & Northern Illinois NWabash Avenue #Chicago, IL 60611- Re: Your Case Number: [redacted] Insured: Moussa A [redacted] (“ [redacted] ”) Complainant: Shontaeya D [redacted] (“ [redacted] ”) Stonegate Claim No: [redacted] Dear Ms [redacted] , Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same On November 29, 2017, [redacted] provided Stonegate with its first notice of the subject loss Per [redacted] , the subject loss occurred on November 24, Stonegate setup the subject claim Stonegate requested [redacted] ’s completion and return of a provided accident report form Additionally, Stonegate requested [redacted] drive her vehicle to [redacted] Auto Rebuilders (contact info provided) for photos and an estimate of the reported damage Stonegate ordered the subject Oak Lawn Police Report On or about December 5, 2017, [redacted] drove her vehicle to [redacted] Auto Rebuilders On December 12, 2017, Stonegate further inspected [redacted] vehicle at her home On December 14, Stonegate received [redacted] ’s accident report form On December 19, 2017, Stonegate received the subject Oak Lawn Police Report After completing its coverage, liability and damage assessment, via letter of December 28, 2017, Stonegate conveyed a detailed settlement offer to [redacted] Additionally, in several phone conversations between December 28, and January 3, 2018, Stonegate explained said offer in detail to [redacted] Stonegate requests that you strike the above complaint Please contact me should you have any further questions Sincerely, Daniel L [redacted] President Stonegate Insurance Company Tell us why here

June 28, [redacted] Revdex.com serving Chicago & Northern Illinois NWabash Avenue #Chicago, IL 60611- Re: Your Case Number: [redacted] Insured: [redacted] [redacted] Complainant: [redacted] Stonegate Claim No: [redacted] Dear Ms [redacted] Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same On May 30,2017, K [redacted] insurance carrier representative provided Stonegate with its first notice of the subject loss Stonegate was informed that the subject loss occurred on May 15, On May 31, 2017, Stonegate further setup the subject claim Stonegate ordered the subject Oak Park [redacted] Report On June 1, 2017, Stonegate requested K [redacted] completion and return of a provided accident report form Additionally, Stonegate requested K [redacted] drive his vehicle to [redacted] ’ Auto Body Incfor photos and an estimate (with location information provided) On June 15, 2017, Stonegate received K [redacted] and his driver’s accident report form Stonegate received the subject Oak Park [redacted] Report Stonegate relied on L [redacted] and K [redacted] respective driver’s accounts of the occurrence toward assessing liability Therefore, via letter dated via letter of June 19, 2017, Stonegate advised K [redacted] in relevant part as follows: “After considering all the evidence, Stonegate has determined that its insured is not legally responsible for your damages The reason for this denial is: Our driver reported that he was turning right into the gas station as your driver was turning left out of the gas station when the vehicles collided Pursuant to the comparative negligence laws of this state it is our position that your driver bears more than 50% of the liability for this accident for failure to keep a proper lookout while turning left out of the gas station Stonegate can only honor those claims for which our insured is legally liable Therefore, Stonegate respectfully denies payment on your claim If you have additional information you would like Stonegate to consider, please provide the same.” Additionally, in a phone conversation of June 22, 2017, Stonegate explained said denial in detail to K [redacted] insurance representative Lastly, please note that K [redacted] chose to continually yell, swear and berate Stonegate representatives either live on the phone or via voicemail messages Stonegate requests that you strike the above complaint Please contact me should you have any further questions Sincerely, Daniel L [redacted] President

Initial Business Response /* (1000, 5, 2015/07/01) */
Contact Name and Title: *** ***, President
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@stonegateins.com
July 1,
*** ***
Revdex.com serving Chicago & Northern Illinois
NWabash Avenue #
Chicago, IL
XXXXX-XXXX
Re: Your Case Number: XXXXXXXX
Insured: *** *** Inc
Complainant: *** *** ("***")
Stonegate Claim No: 15SGILTXXXXXXX
Dear Ms***
Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same
On January 19, 2015, *** *** provided Stonegate with its first notice of the subject lossPer Mr***, the loss occurred on January 9,
On January 21, 2015, Stonegate setup the subject claimStonegate attempted without success to obtain confirmation of the loss and initial details of the same from its insuredStonegate ordered the subject Chicago Police ReportStonegate requested Mr*** and the operator of his vehicle (*** ***) to complete and return a provided accident report formAdditionally, Stonegate requested Mr*** to drive his vehicle to *** for photos and an estimate
On February 26, 2015, Stonegate received ***'s completed accident report form
On March 2, 2015, Stonegate received the previously ordered subject Chicago Police ReportThe same report stated it was a "NOT ON SCENE (DESK REPORT)."
On several occasions (by phone and in writing) between January and June 25, 2015, Stonegate provided a detailed status to ***Additionally, Stonegate explained its coverage, liability and damage appraiser progression to ***
Stonegate requests that you strike the above complaint
Please contact me should you have any further questions
Sincerely,
*** L***
President
Stonegate Insurance Company

September 1, 2016 Lucille ***Revdex.com serving Chicago & Northern IllinoisNWabash Avenue #3120Chicago, IL 60611-7621 Re: Your Case Number: ***Insured: Rendered Services Inc(“RSI”) Complainant: David *** (“***”)Stonegate Claim No: *** Dear Ms***, Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same. Stonegate reaffirms its prior reply of August 24, 2016. Stonegate requests that you strike the above complaint. Please contact me should you have any further questions. Sincerely, Daniel L***PresidentStonegate Insurance Company Tell us why here

Complaint: ***
I am rejecting this response because:Once again Stonegate and it's President is simply sidetracking the real issue and the VERY reasonable request I have asked of them...stated VERY clearly in my last response.It is also very obvious that they are only responding simply to have this complaint "stricken" as they have asked already twice and that is all they care about. AGAIN, I am asking that Stonegate provide me with a VERY reasonable date as to when they will conclude their so-called "investigation" and would love to know "what" and "how"they are investigating in detail that has taken us to almost a month from the date of loss. There are NUMEROUS complaints online about the conduct of Stonegate and how they handle claims and that is apparent in my claim also. This complaint should NOT be stricken and Stonegate should simply answer my question without leaving me in limboThey should also be expected to handle my claim in a VERY reasonable and professional manner. I find it comical how *** *** *ext*** said to me the reason the claim adjuster, *** *** (ext.***) has never returned any of my countless voicemails, faxes an emails is because she was out of the officeBut yet, no "out of the office" automated email responseNo "I will be out of the office" message on her voicemailThis I most certainly know was a complete lie that she has been out of the office. That is what Stonegate and it's representatives are all about...lies and not properly handling claims in an effort to avoid paying them
Sincerely,
*** *** *** ***Licensed Private Detective

Initial Business Response /* (1000, 5, 2015/05/14) */
Contact Name and Title: *** ***, President
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@stonegateins.com
May 14,
*** ***
Revdex.com serving Chicago & Northern Illinois
NWabash Avenue ***
Chicago, IL
XXXXX-XXXX
Re: Your Case Number: XXXXXXXX
Insured: *** *** *** ***
Complainant: *** ***
Stonegate Claim No: ***XXXXXXX
Dear Ms***
Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same
On the evening of April 10, 2015, *** independent agent reported the subject loss to StonegatePer *** independent agent, "high winds blew down insured's sign."
On April 16, 2015, Stonegate requested *** provide photos and estimate of the reported damageAdditionally, Stonegate requested ***'s completion of a provided statement of loss form
On April 27, 2015, Stonegate received an estimate, towing invoice and photos of the reported damage with ***'s completed statement of loss
On May 9, and after repeated requests from Stonegate, Stonegate received a complete estimate from *** Fence & Products (as only part of said estimate was previously provided)
On May 12, 2015, Stonegate provided *** with a detailed offer letter and a proof of loss formStonegate requested *** review said offer toward a settlement of the subject claim
In addition to the above, between May 7th and May 13, 2015, Stonegate provided *** representatives *** *** and *** independent agent with detailed updates regarding the progression of the claim presentedMoreover, Stonegate informed *** regarding its applicable insurance coverage
Stonegate requests that you strike the above complaint
Please contact me should you have any further questions
Sincerely,
*** L***
President
Stonegate Insurance Company

My Independent insurance agent obtained Auto and Home Insurance for me through StonegateLast year (2014) I had hail damage with two sky lights broken and the area was classified by the state with high damageMy insurance agent had a stroke in October and in December I was notified my Home Owner Insurance policy was not being renewed but my auto was being renewedThis was done through the mailI call requesting more informationI was put off and several call were not answeredNo voice communication was ever establishedI received a second letter correcting their reason of the non-renewalI am "a mesurable increase in rusk due to loss"What is insurance for? What do I need insurance for? An act of nature must be my fault for non-renewal to a Senior Citizen with a retired Insurance Agent

Stonegate Insurance is the most sub-stand insurance company that I have ever dealt with Their insured vehicle struck our vehicle and four and a half months later we haven't received a dime They said that they cannot confirm that their driver was at fault even though their driver gave us their insurance card, registration card, and contact information and we gave them none of our information We now have to take this matter to court I guess that companies can just close their eyes and pretend that they do not have to take care of their responsibilities

Sadly, I've had a horrible experience with Stonegate insurance with their lowball repair estimate In short they will only pay a labor rate of only $28/hourWhen in fact even a court case form “The *** representative testified that the average per hour body repair rate offered by insurance companies and accepted by repair shops is in the range of $to $per hourIn fact, this witness stated that *** negotiates in this range for work to be done for body workThe claims manager stated that *** *** pays $per hour for body repair work.” [NY Slip Op 51551U, 2-(N.YDistCt2003)]The adjuster Jeri *** was extremely loud with me to the point of yelling that others in the house standing feet away could hear her yelling Her tone was intimidating, rude, unprofessional, just short of obscene and just kept telling me how she has being in the business years and I just had to accept what she said as a final answerI left the President Dan *** a voice mail regarding Jeri *** and I am patiently waiting for a reply from Dan For I am certain the way Jeri speaks to clients is not withing the Protocol of even yearsI think that since Jeri ***s has being in the industry for over years she may feel she is above the norm in professional standards and even above Stonegate protocolI am 100% certain if the President Dan *** heard the way Jeri spoke/yelled at me he would "coach" her and remind her that this is not "Jeri ***'s" own personal company and that even after years she too must abide by company protocol in dealing with customersShe mentioned that even if I spoke to her Claim's manager Diane *** I would get the exact same response and in fact Diane *** would just send the phone call back to herI would be shocked if this is how Stonegate operates

August 11, 2016 *** ***Revdex.com serving Chicago & Northern IllinoisNWabash Avenue #3120Chicago, IL 60611-7621 Re: Your Case Number: ***Insured: *** *** *** Complainant: *** *** ***Stonegate Claim No: *** Dear Ms*** Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same. Stonegate reaffirms its prior reply of August 8, 2016. Mr*** has chosen to demonstrate repeated belligerent conduct and aggressive actions toward Stonegate employees. If *** or *** has video or photos of the subject loss, Stonegate requests copies of the same for Stonegate’s review and retention (for its claims file) Stonegate requests that you strike the above complaint. Please contact me should you have any further questions. Sincerely, *** ** ***President Stonegate Insurance CompanyTell us why here

August 8,
black">*** ***
Revdex.com serving Chicago & Northern Illinois
NWabash Avenue #Chicago, IL 60611-
Re: Your Case Number: ***
Insured: *** *** ***
Complainant: *** *** ***
Stonegate Claim No: ***
Dear *** ***
Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same
On July 26, 2016, *** *** *** provided Stonegate with its first notice of the subject claim. Per *** a vehicle owned by *** was damaged by *** on July 20,
On July 28, 2016, Stonegate setup the subject claim. Stonegate informed *** that it was investigating the reported claim. Stonegate requested ***’s completion and return of a provided statement of loss form with any applicable tow documentation. Additionally, Stonegate requested *** drive her vehicle to *** Auto Body (with provided contact information) for photos and an estimate.
On August 3, 2016, Stonegate received photos and an estimate from *** Auto Body
During the course of its preliminary investigation, Stonegate confirmed with *** that ***’s vehicle was towed. Per ***, ***’s vehicle was towed without incident. Accordingly, *** denies causing any damage to ***’s vehicle.
On several occasions (by phone and in writing) between July and August 5, 2016, Stonegate provided a detailed status to *** and/or *** Additionally, Stonegate explained its coverage, liability and damage appraiser progression to *** and/or ***
Stonegate requests that you strike the above complaint
Please contact me should you have any further questions.
Sincerely,
*** ** ***
President
Stonegate Insurance Company
Tell us why here

Very rude staff and they make ridiculous estimates ($per hour for body work in Chicagoland)Is this a joke? Scam, not insurance

Complaint: ***
I am rejecting this response because:
Im writing this to "reject" stone gates response they have NEVER sent me "***" any information to fill out a formthey spoke to my fiancé "***" only after several attempts to rectify the issue at hand, which I have VIDEO PROFF of the tow truck driver damaging my rear end bumper( I now even have texts from the driver ADMITTING he scratched the bumper, and him trying to pay us off with $200.00) once I continued to inform stone gate of said video, they in fact did have me go to get the damage estimatedeven the guy whom stone gate picked to do said damage estimate stated that the video footage proved the damage happened from his rampsthey refuse to acknowledge anything after they received the professionals estimatethey've even gone as far as to blame us for the damage by stating we said nothing to the driver to resolve the issueit is my responsibility to contact drivers insurance provider to notify them their client damaged my bumper, however it is NOT my responsibility to contact the driverthey continue to state that bc the driver failed to file the damage, that it must mean the damage didn't occurwhich is not the case, again I HAVE VIDEO PROOF OF THE TOW DRIVER DAMAGING MY CHROME BUMPER! THE ONLY RECTIFICATION I WILL ACCEPT IS THE REPLACEMENT OF MY REAR CHROME BUMPER THEIR CLINET DAMAGEDi also would like to point out how entirely rude they treat us to this day! I offered to even take MORE TIME out of my day to go into the niles location to show the videoto only be rudely told that they would not be there to look at the video, bc they were going to lunch! at the end of the day we used a driver whom is insured through them, it is legally their responsibility to make good on the claimheaven forbid if this had been an actual automobile accident, that injuries incurred fromi can only imagine they would to try to deny the claimI'm not asking for anything that isn't owed to metheres nothing further to say on our end other than it looks like I will be taking the company and the driver to small claims courtwhere they will not only be found guilty but then have court costs on top of the damage costthanks kindly to the Revdex.com, we appreciate your timesincerely, *** *** and *** ***
Sincerely,
*** ***

August 24, Lucille *** Revdex.com serving Chicago & Northern Illinois NWabash Avenue #Chicago, IL 60611- Re: Your Case Number: *** Insured: Rendered Services Inc
(“RSI”) Complainant: David *** (“***”) Stonegate Claim No: *** Dear Ms***, Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same On June 27, 2016, *** provided Stonegate with its first notice of the subject claim. Per ***, his vehicle was damaged by RSI on May 5, On June 28, 2016, Stonegate setup the subject claim. Stonegate informed *** that it was investigating the reported claim. Stonegate requested ***’s completion and return of a provided statement of loss form with any applicable tow documentation. Additionally, Stonegate requested *** drive his vehicle to Grandav Auto Body’s (with provided contact information) for photos and an estimate. During the course of its preliminary investigation, Stonegate confirmed with RSI that ***’s vehicle was towed. Per RSI, ***’s vehicle was towed without incident. Accordingly, RSI denies causing any damage to ***’s vehicle. On several occasions (by phone and in writing) between July and August 8, 2016, Stonegate provided a detailed status to ***. Additionally, Stonegate explained its coverage, liability and damage appraiser progression to *** Via letter of August 8, 2016, Stonegate advised *** as follows: “Stonegate Insurance Company’s investigation of the above loss is now completeAfter considering all the evidence, Stonegate has determined that its insured is not legally responsible for your damagesStonegate can only honor those claims for which our insured is legally liableTherefore, Stonegate respectfully denies payment on your claimIf you have additional information you would like Stonegate to consider, please provide the sameIf you have any questions, please contact Stonegate Insurance Company.” Stonegate requests that you strike the above complaint Please contact me should you have any further questions. Sincerely, Daniel L*** President Stonegate Insurance Company

Complaint: [redacted]
I am rejecting this response because: The driver was trying to take off from the scene. I had to reach in and remove the keys til the police arrived. I took a picture of the accident with driver in my lane not me in his. The driver, who is not the insured from Stonegate, apologized and ask that I not call the police. This is the truth. Stonegate seems to have a canned response to these complaints. I will be writing the Attorney General and the  Insurance fraud department. As well as filing a small claims law suit asking for the amount to repair, (over 5K)  court cost and the pain and suffering. Let me ask you, would a guilty person take such steps? Again, the driver tried to leave the scene. His passenger did take off prior to the police arriving. He was driving a big box truck and clearly did not see me when he crossed into my lane. I was almost completely stopped.  The police told me he was writing the driver a ticket for hitting me. He will be summoned to court for this law suit. Not sure what they meant about the early date in May. The accident was 5/21/17
Sincerely,
Steve [redacted]