Stonegate Insurance

Complaint: [redacted]
I am rejecting this response because:In fact Stonegate requested I take my car to Grandav Auto Body, however, this was never done because Jeri [redacted] told me the claim was already denied solely based on the statement from the towing company (RSI) denying they caused any damages to my car. Why would I take my car to be inspected when they already denied the claim? I spoke to the Jeri [redacted] just once (not numerous times) and by the first conversation we had she told my claim was denied. The second interaction was a message Jeri [redacted] left on my voice mail and she reiterated again that the claim was denied. I do not agree to their response as Stonegate is unwilling to further investigate the towing company damage to my car by reviewing the videos I sent them or inspecting my vehicle.
Sincerely,
David [redacted]

Complaint: [redacted]
I am rejecting this response because:
Once again Stonegate and it's President is simply sidetracking the real issue and the VERY reasonable request I have asked of them...stated VERY clearly in my last response.
It is also very obvious that they are only responding simply to have this complaint "stricken" as they have asked already twice and that is all they care about. 
AGAIN, I am asking that Stonegate provide me with a VERY reasonable date as to when they will conclude their so-called "investigation" and would love to know "what" and "how"they are investigating in detail that has taken us to almost a month from the date of loss. 
There are NUMEROUS complaints online about the conduct of Stonegate and how they handle claims and that is apparent in my claim also. 
This complaint should NOT be stricken and Stonegate should simply answer my question without leaving me in limbo. They should also be expected to handle my claim in a VERY reasonable and professional manner. 
I find it comical how [redacted]ext. [redacted] said to me the reason the claim adjuster, [redacted] (ext.[redacted]) has never returned any of my countless voicemails, faxes an emails is because she was out of the office. But yet, no "out of the office" automated email response. No "I will be out of the office" message on her voicemail. This I most certainly know was a complete lie that she has been out of the office. 
That is what Stonegate and it's representatives are all about...lies and not properly handling claims in an effort to avoid paying them.
Sincerely,
[redacted]
Licensed Private Detective

August 11, 2016
 
[redacted]
Revdex.com serving Chicago & Northern Illinois
330 N. Wabash Avenue #3120
Chicago, IL 60611-7621
 
 
Re: Your Case Number:     [redacted]
Insured: [redacted]                                   ...⇄
Complainant: [redacted]
Stonegate Claim No: [redacted]      
 
Dear Ms. [redacted]
 
Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same.
 
Stonegate reaffirms its prior reply of August 8, 2016.
 
Mr. [redacted] has chosen to demonstrate repeated belligerent conduct and aggressive actions toward Stonegate employees. 
 
If [redacted] or [redacted] has video or photos of the subject loss, Stonegate requests copies of the same for Stonegate’s review and retention (for its claims file).
 
Stonegate requests that you strike the above complaint.
 
Please contact me should you have any further questions. 
 
Sincerely,
 
[redacted]
President
Stonegate Insurance CompanyTell us why here...

June 30, 2017   [redacted] Revdex.com serving Chicago & Northern Illinois 330 N. Wabash Avenue #3120 Chicago, IL 60611-7621     Re:       Your Case Number:     [redacted] Insured:  [redacted]”)                                 ...⇄ Complainant: T** G. K[redacted] (“K[redacted]”) Stonegate Claim No: [redacted]         Dear Ms. [redacted]    Stonegate Insurance Company has reviewed K[redacted] reply and wishes to respond to the same.   Stonegate reaffirms its prior response of June 28, 2017.   If K[redacted] has additional information he would like Stonegate to consider, K[redacted] should provide the same.   Stonegate requests that you strike the above complaint.   Please contact me should you have any further questions.    Sincerely,   Daniel L. [redacted] President Tell us why here...

March 2, 2018   [redacted] Revdex.com serving Chicago & Northern Illinois 330 N. Wabash Avenue #3120 Chicago, IL 60611-7621   Re: Your Case Number: [redacted]        Insured: Moussa A. [redacted]...

(“[redacted]”)                               ...⇄        Complainant: Shontaeya D. [redacted] (“[redacted]”)        Stonegate Claim No: [redacted]         Dear Ms. [redacted],   Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same.   On November 29, 2017, [redacted] provided Stonegate with its first notice of the subject loss.  Per [redacted], the subject loss occurred on November 24, 2017.  Stonegate setup the subject claim.  Stonegate requested [redacted]’s completion and return of a provided accident report form.  Additionally, Stonegate requested [redacted] drive her vehicle to [redacted] Auto Rebuilders (contact info provided) for photos and an estimate of the reported damage.  Stonegate ordered the subject Oak Lawn Police Report.   On or about December 5, 2017, [redacted] drove her vehicle to [redacted] Auto Rebuilders.   On December 12, 2017, Stonegate further inspected [redacted] vehicle at her home.   On December 14, 2017 Stonegate received [redacted]’s accident report form.    On December 19, 2017, Stonegate received the subject Oak Lawn Police Report.   After completing its coverage, liability and damage assessment, via letter of December 28, 2017, Stonegate conveyed a detailed settlement offer to [redacted].   Additionally, in several phone conversations between December 28, 2017 and January 3, 2018,  Stonegate explained said offer in detail to [redacted].   Stonegate requests that you strike the above complaint.   Please contact me should you have any further questions.    Sincerely,   Daniel L. [redacted] President Stonegate Insurance Company Tell us why here...

Complaint: [redacted]
I am rejecting this response because:  Im writing this to  "reject" stone gates response they have NEVER sent me  "[redacted]" any information to fill out a form. they spoke to my fiancé "[redacted]" only   after several attempts to rectify the issue at hand, which I have VIDEO PROFF of the tow truck driver damaging my rear end bumper. ( I now even have texts from the driver ADMITTING he scratched the bumper, and him trying to pay us off with $200.00)  once I continued to inform stone gate of said video, they in fact did have me go to get the damage estimated. even the guy whom stone gate picked to do said damage estimate stated that the video footage proved the damage happened from his ramps. they refuse to acknowledge anything after they received the professionals estimate. they've even gone as far as to blame us for the damage by stating we said nothing to the driver to resolve the issue. it is my responsibility to contact drivers insurance provider to notify them their client damaged my bumper, however it is NOT my responsibility to contact the driver. they continue to state that bc the driver failed to file the damage, that it must mean the damage didn't occur. which is not the case, again I HAVE VIDEO PROOF OF THE TOW DRIVER DAMAGING MY CHROME BUMPER! THE ONLY RECTIFICATION I WILL ACCEPT IS THE REPLACEMENT OF MY REAR CHROME BUMPER THEIR CLINET DAMAGED. I also would like to point out how entirely rude they treat us to this day! I offered to even take MORE TIME out of my day to go into the niles location to show the video. to only be rudely told that they would not be there to look at the video, bc they were going to lunch! at the end of the day we used a driver whom is insured through them, it is legally their responsibility to make good on the claim. heaven forbid if this had been an actual automobile accident, that injuries incurred from. I can only imagine they would to try to deny the claim. I'm not asking for anything that isn't owed to me. theres nothing further to say on our end other than it looks like I will be taking the company and the driver to small claims court. where they will not only be found guilty but then have court costs on top of the damage cost. thanks kindly to the Revdex.com, we appreciate your time. sincerely, [redacted] and [redacted]
Sincerely,
[redacted]

June 16, 2016  
"Times New Roman", serif;">[redacted] Revdex.com serving Chicago & Northern Illinois 330 N. Wabash Avenue #3120 Chicago, IL 60611-7621   Re: Your Case Number:     [redacted] Insured: [redacted]                                   Complainant: [redacted] Stonegate Claim No: [redacted]         Dear Ms. [redacted]   Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same.   On May 31, 2016, [redacted] (an adjuster for [redacted] Insurance) on behalf of [redacted] provided Stonegate with its first notice of the subject loss.  Mr. [redacted] identified himself as the handling adjuster for [redacted] Insurance.  Per [redacted] Insurance, the loss occurred on May 26, 2016.  Per [redacted],  [redacted] (“[redacted]”) was the driver of [redacted] vehicle and [redacted] was the driver of his own vehicle.   On June 2, 2016, Stonegate setup the claim. Stonegate unsuccessfully attempted to confirm the reported facts of the loss with [redacted] and [redacted].  Stonegate requested [redacted]’s completion and return of a provided accident report form (same request sent by letter of June 2 and June 6, 2016).  Stonegate requested [redacted] to drive his vehicle to [redacted] Autobody (with location/contact information provided) for photos and an estimate.  Additionally, Stonegate order the subject Illinois State Police Report.   On June 6, 2016, [redacted] requested and Stonegate provided an alternative repair facility for photos and an estimate.   On June 9, 2016, Stonegate received [redacted]’s accident report form with a copy of the Illinois State Police Report (which stated in summary “NEITHER PARTY ADMITTED FAULT”).   On June 10, 2016, Stonegate confirmed with [redacted] that he was involved in a loss with [redacted].  [redacted] denied that he was liable for the loss and faults [redacted] for entering his lane of traffic.  Stonegate requested [redacted]’s completion and return of the provided accident report form.   On several occasions (by phone and in writing), Stonegate provided [redacted] a detailed status.  Additionally, Stonegate explained its coverage, liability and damage appraiser progression to [redacted].    Stonegate requests that you strike the above complaint.   Please contact me should you have any further questions.    Sincerely,   [redacted] President Stonegate Insurance Company

August 11, 2017   [redacted] Revdex.com serving Chicago & Northern Illinois 330 N. Wabash Avenue #3120 Chicago, IL 60611-7621   Re: Your Case Number [redacted] Insured: Buyanbat [redacted]...

(“[redacted]”)                               ...⇄ Complainant: Steve [redacted] (“[redacted]”) Stonegate Claim No:     [redacted]         Dear Ms. [redacted],   Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same.   On May 22, 2017, [redacted] provided Stonegate with its first notice of the subject loss.  Per [redacted], the subject loss occurred on May 1, 2017.    On May 26, 2017, [redacted] provided Stonegate with a loss date of May 21, 2017.    With each of the loss dates, Stonegate setup distinct claims ([redacted] and later [redacted]).  Stonegate requested [redacted]’s completion and return of a provided accident report form.  Additionally, Stonegate requested [redacted] drive his vehicle to [redacted] for photos and an estimate of the reported damage to his vehicle. Stonegate ordered the subject Libertyville Police Report.   On May 30, 2017, Stonegate received the subject Libertyville Police Report.   On July 16, 2017, Stonegate received [redacted]’s accident report form.    On July 19, 2017, Stonegate inspected [redacted]’s vehicle.   Stonegate relied on its insured’s driver and [redacted]’s respective accounts of the occurrence toward assessing liability.   Therefore, via letter dated August 4, 2017, Stonegate advised [redacted] in relevant part as follows: “The reason for this denial is: Our insured adamantly denies responsibility for this accident.  Our insured reported that you improperly changed lanes without keeping a proper lookout resulting in this collision.”   Stonegate requests that you strike the above complaint.   Please contact me should you have any further questions.    Sincerely,   Daniel L. [redacted] President Stonegate Insurance Company

August 24, 2016  
font-size: 12pt; font-family: Times New Roman,serif;">Lucille [redacted] Revdex.com serving Chicago & Northern Illinois 330 N. Wabash Avenue #3120 Chicago, IL 60611-7621     Re: Your Case Number:     [redacted] Insured: Rendered Services Inc. (“RSI”)                                  �...⇄ Complainant: David [redacted] (“[redacted]”) Stonegate Claim No: [redacted]         Dear Ms. [redacted],   Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same.   On June 27, 2016, [redacted] provided Stonegate with its first notice of the subject claim.  Per [redacted], his vehicle was damaged by RSI on May 5, 2015.   On June 28, 2016, Stonegate setup the subject claim.  Stonegate informed [redacted] that it was investigating the reported claim.  Stonegate requested [redacted]’s completion and return of a provided statement of loss form with any applicable tow documentation.  Additionally, Stonegate requested [redacted] drive his vehicle to Grandav Auto Body’s (with provided contact information) for photos and an estimate.    During the course of its preliminary investigation, Stonegate confirmed with RSI that [redacted]’s vehicle was towed.  Per RSI, [redacted]’s vehicle was towed without incident.  Accordingly, RSI denies causing any damage to [redacted]’s vehicle.    On several occasions (by phone and in writing) between July 28 and August 8, 2016, Stonegate provided a detailed status to [redacted].  Additionally, Stonegate explained its coverage, liability and damage appraiser progression to [redacted].   Via letter of August 8, 2016, Stonegate advised [redacted] as follows: “Stonegate Insurance Company’s investigation of the above loss is now complete. After considering all the evidence, Stonegate has determined that its insured is not legally responsible for your damages. Stonegate can only honor those claims for which our insured is legally liable. Therefore, Stonegate respectfully denies payment on your claim. If you have additional information you would like Stonegate to consider, please provide the same. If you have any questions, please contact Stonegate Insurance Company.”    Stonegate requests that you strike the above complaint.   Please contact me should you have any further questions.    Sincerely,   Daniel L. [redacted] President Stonegate Insurance Company

August 8, 2016 [redacted]Revdex.com serving Chicago & Northern Illinois330 N. Wabash Avenue #3120Chicago, IL 60611-7621  Re:       Your Case Number:     [redacted]Insured:  [redacted]...

[redacted]                                   ...⇄ Complainant: [redacted]Stonegate Claim No:     [redacted]        Dear [redacted]  Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same. On July 26, 2016, [redacted] provided Stonegate with its first notice of the subject claim.  Per [redacted] a vehicle owned by [redacted] was damaged by [redacted] on July 20, 2016. On July 28, 2016, Stonegate setup the subject claim.  Stonegate informed [redacted] that it was investigating the reported claim.  Stonegate requested [redacted]’s completion and return of a provided statement of loss form with any applicable tow documentation.  Additionally, Stonegate requested [redacted] drive her vehicle to [redacted] Auto Body (with provided contact information) for photos and an estimate.   On August 3, 2016, Stonegate received photos and an estimate from [redacted] Auto Body. During the course of its preliminary investigation, Stonegate confirmed with [redacted] that [redacted]’s vehicle was towed.  Per [redacted], [redacted]’s vehicle was towed without incident.  Accordingly, [redacted] denies causing any damage to [redacted]’s vehicle.   On several occasions (by phone and in writing) between July 28 and August 5, 2016, Stonegate provided a detailed status to [redacted] and/or [redacted]  Additionally, Stonegate explained its coverage, liability and damage appraiser progression to [redacted] and/or [redacted]   Stonegate requests that you strike the above complaint. Please contact me should you have any further questions.   Sincerely,  [redacted]PresidentStonegate Insurance Company Tell us why here...

Complaint: [redacted]
I am rejecting this response because:  again Stonegate insurance continues to dance around the real issues. If they weren't liable why did the driver flee the scene of an accident. The [redacted] report also clearly states that the driver was making a right turn not a left. So they are saying that the driver whose actually a criminal once leaving the scene of an accident said word is all they need to deny a claim. Lastly there is video surveillance to support this and none of that is taken into consideration. Finally Ms. J[redacted] the claim adjuster was verbally abusive to myself and the individual also under our insurance who was the victim of this not only accident but now crime. What is stinegates response to all of these repeated questions?  They never actually answer them. They continuously dance around them and to everything possible to avoid paying their claim which I've read on several other complaints on here. They are not just wrong they are immoral and only care about the all mighty dollar. The prof is in my first statement that I made against the company and there Presidents non response to all of the questions. Have no asked for a second time. 
Sincerely,
T** K[redacted]

June 16, 2016   [redacted] Revdex.com serving Chicago & Northern Illinois 330 N. Wabash Avenue #3120 Chicago, IL 60611-7621   Re: Your Case Number:     [redacted] Insured: [redacted]...

[redacted]                                   Complainant: [redacted] Stonegate Claim No: [redacted]         Dear Ms. [redacted]   Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same.   On May 31, 2016, [redacted] (an adjuster for [redacted] Insurance) on behalf of [redacted] provided Stonegate with its first notice of the subject loss.  Mr. [redacted] identified himself as the handling adjuster for [redacted] Insurance.  Per [redacted] Insurance, the loss occurred on May 26, 2016.  Per [redacted],  [redacted] (“[redacted]”) was the driver of [redacted] vehicle and [redacted] was the driver of his own vehicle.   On June 2, 2016, Stonegate setup the claim. Stonegate unsuccessfully attempted to confirm the reported facts of the loss with [redacted] and [redacted].  Stonegate requested [redacted]’s completion and return of a provided accident report form (same request sent by letter of June 2 and June 6, 2016).  Stonegate requested [redacted] to drive his vehicle to [redacted] Autobody (with location/contact information provided) for photos and an estimate.  Additionally, Stonegate order the subject Illinois State Police Report.   On June 6, 2016, [redacted] requested and Stonegate provided an alternative repair facility for photos and an estimate.   On June 9, 2016, Stonegate received [redacted]’s accident report form with a copy of the Illinois State Police Report (which stated in summary “NEITHER PARTY ADMITTED FAULT”).   On June 10, 2016, Stonegate confirmed with [redacted] that he was involved in a loss with [redacted].  [redacted] denied that he was liable for the loss and faults [redacted] for entering his lane of traffic.  Stonegate requested [redacted]’s completion and return of the provided accident report form.   On several occasions (by phone and in writing), Stonegate provided [redacted] a detailed status.  Additionally, Stonegate explained its coverage, liability and damage appraiser progression to [redacted].    Stonegate requests that you strike the above complaint.   Please contact me should you have any further questions.    Sincerely,   [redacted] President Stonegate Insurance Company

Initial Business Response /* (1000, 5, 2014/04/09) */
Contact Name and Title: [redacted] J. [redacted]
Contact Phone: (XXX)XXX-XXXX
Contact Email: [redacted]@stonegateins.com
Stonegate Insurance Company sent a refund of $210.00 via Electronic Funds Transfer on April 4,2014 to the consumer. We...

confirmed the payment has been charged to our bank account. This case covers the same consumer and same subject as case #XXXXXXXX

Initial Business Response /* (1000, 5, 2015/10/20) */
Contact Name and Title: [redacted], President
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@stonegateins.com
October 20, 2015
[redacted]
Revdex.com serving Chicago & Northern Illinois
330 N. Wabash Avenue [redacted]
Chicago, IL...

XXXXX-XXXX
Re: Your Case Number: XXXXXXXX
Insured: [redacted]
Complainant: [redacted] ("[redacted]")
Stonegate Claim No: 15SGILPXXXXXXX
Dear Ms. [redacted]
Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same.
On June 22, 2015, Stonegate was provided with its first notice of the subject loss. Stonegate was supplied with a loss date of June 19, 2015.
On June 23, 2015, Stonegate setup the claim. Stonegate attempted without success to obtain confirmation of the loss and initial details of the same from its insured and the reported driver of its insured's vehicle. Stonegate requested [redacted] drive her vehicle to [redacted] (with contact information provided) for photos and estimate.
On June 26, 2015, Stonegate ordered the subject [redacted] Police Report.
On July 20, 2015, Stonegate received the previously requested subject [redacted] Police Report.
On August 4, 2015, Stonegate received [redacted]'s completed accident report form.
As Stonegate's insured [redacted] and the reported driver of his vehicle have neither reported nor cooperated with Stonegate's investigation of the subject loss, Stonegate is handling the subject claim under a strict Reservation of Rights.
Stonegate requests that you strike the above complaint.
Please contact me should you have any further questions.
Sincerely,
[redacted] L. [redacted]
President
Stonegate Insurance Company
Initial Consumer Rebuttal /* (3000, 7, 2015/10/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The rear end damage to my car was done by your client who admitted he was distracted by the GPS system in his car. His car at the time of the crash was insured by your company and I am expecting you to approve the estimate so I can have my car fixed.
Final Business Response /* (4000, 9, 2015/10/22) */
Contact Name and Title: [redacted], President
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@stonegateins.com
October 22, 2015
[redacted]
Revdex.com serving Chicago & Northern Illinois
330 N. Wabash Avenue #3120
Chicago, IL XXXXX-XXXX
Re: Your Case Number: XXXXXXXX
Insured: [redacted]
Complainant: [redacted] ("[redacted]")
Stonegate Claim No: 15SGILPXXXXXXX
Dear Ms. [redacted]
Stonegate Insurance Company has reviewed [redacted]'s recent reply and wishes to respond to the same.
Stonegate reaffirms its prior response of October 20, 2015.
Via letter dated October 19, 2015, Stonegate informed [redacted] Inc. (the owner of the vehicle [redacted] was operated at the the subject loss) that Stonegate is handling the subject claim under a strict Reservation of Rights pending further investigation.
Stonegate requests that you strike the above complaint.
Please contact me should you have any further questions.
Sincerely,
[redacted] L. [redacted]
President
Stonegate Insurance Company

Complaint: [redacted]
I am rejecting this response because:
In fact Stonegate requested I take my car to Grandav Auto Body, however, this was never done because Jeri [redacted] told me the claim was already denied solely based on the statement from the towing company (RSI) denying they caused any damages to my car. Why would I take my car to be inspected when they already denied the claim? 
I spoke to the Jeri [redacted] just once (not numerous times) and by the first conversation we had she told my claim was denied. The second interaction was a message Jeri [redacted] left on my voice mail and she reiterated again that the claim was denied.
I do not agree to their response as Stonegate is unwilling to further investigate the towing company damage to my car by reviewing the videos I sent them or inspecting my vehicle.
Sincerely,
David [redacted]

June 28, 2017   [redacted] Revdex.com serving Chicago & Northern Illinois 330 N. Wabash Avenue #3120 Chicago, IL 60611-7621     Re: Your Case Number:    [redacted] Insured: [redacted]...

[redacted]                                   ...⇄ Complainant: [redacted] Stonegate Claim No:   [redacted]        Dear Ms. [redacted]    Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same.   On May 30,2017, K[redacted] insurance carrier representative provided Stonegate with its first notice of the subject loss.  Stonegate was informed that the subject loss occurred on May 15, 2017.    On May 31, 2017, Stonegate further setup the subject claim.  Stonegate ordered the subject Oak Park [redacted] Report.   On June 1, 2017, Stonegate requested K[redacted] completion and return of a provided accident report form.  Additionally, Stonegate requested K[redacted] drive his vehicle to [redacted]’ Auto Body Inc. for photos and an estimate (with location  information provided).    On June 15, 2017, Stonegate received K[redacted] and his driver’s accident report form.  Stonegate received the subject Oak Park [redacted] Report.   Stonegate relied on L[redacted] and K[redacted] respective driver’s accounts of the occurrence toward assessing liability.   Therefore, via letter dated via letter of June 19, 2017, Stonegate advised K[redacted] in relevant part as follows: “After considering all the evidence, Stonegate has determined that its insured is not legally responsible for your damages.  The reason for this denial is: Our driver reported that he was turning right into the gas station as your driver was turning left out of the gas station when the vehicles collided.  Pursuant to the comparative negligence laws of this state it is our position that your driver bears more than 50% of the liability for this accident for failure to keep a proper lookout while turning left out of the gas station.  Stonegate can only honor those claims for which our insured is legally liable.  Therefore, Stonegate respectfully denies payment on your claim.  If you have additional information you would like Stonegate to consider, please provide the same.”   Additionally, in a phone conversation of June 22, 2017, Stonegate explained said denial in detail to K[redacted] insurance representative.   Lastly, please note that K[redacted] chose to continually yell, swear and berate Stonegate representatives either live on the phone or via voicemail messages.    Stonegate requests that you strike the above complaint.   Please contact me should you have any further questions.    Sincerely,   Daniel L. [redacted] President

June 23, 2016   [redacted] Revdex.com serving Chicago & Northern Illinois 330 N. Wabash Avenue #3120 Chicago, IL 60611-7621   Re:  Your Case Number:    [redacted] Insured: [redacted] dba [redacted] Movers (“[redacted]”)                               ...⇄ Complainant: [redacted] (“[redacted]”) Stonegate Claim No:   [redacted]        Dear Ms. [redacted]   Stonegate Insurance Company has reviewed [redacted]’s recent reply and wishes to respond to the same.   Stonegate reaffirms its prior response of June 16, 2015.   Per Stonegate's prior response: “On several occasions (by phone and in writing), Stonegate provided [redacted] a detailed status.  Additionally, Stonegate explained its coverage, liability and damage appraiser progression to [redacted].”   If [redacted] has additional information he would like Stonegate to consider, Stonegate requests [redacted] provide the same.   Stonegate requests that you strike the above complaint.   Please contact me should you have any further questions.    Sincerely,   [redacted] President Stonegate Insurance Company

September 1, 2016
 
Lucille [redacted]
Revdex.com serving Chicago & Northern Illinois
330 N. Wabash Avenue #3120
Chicago, IL 60611-7621
 
 
Re: Your Case Number: [redacted]
Insured: Rendered Services Inc. (“RSI”)                                  �...⇄
Complainant: David [redacted] (“[redacted]”)
Stonegate Claim No:     [redacted]      
 
Dear Ms. [redacted],
 
Stonegate Insurance Company has reviewed the subject complaint and wishes to respond to the same.
 
Stonegate reaffirms its prior reply of August 24, 2016.
 
Stonegate requests that you strike the above complaint.
 
Please contact me should you have any further questions. 
 
Sincerely,
 
Daniel L. [redacted]
President
Stonegate Insurance Company
Tell us why here...