Straight Edge Family Woodworking, LLC

From: [redacted] < [redacted] @ [redacted] .com>Date: Wed, Oct 5, at 4:PMSubject: Compliant # [redacted] To: "[email protected]" In response to the above complaint, I have contacted the vendor and we have resolved the complaint Please close my file on this matterI want to update my prior review of Universal MoversI received prompt and satisfactory resolution to my concerns expressedOmry (the owner) was empathetic to the issues that I had and together, we agreed to an equitable solutionRegards, [redacted] | [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Universal mover contact [redacted] in order to resolve the issue we got an agreement

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:It has been one week since the company responded to you that they would contact me I have heard nothing from them via mail or phoneIf they attempted to contact me I would accept the offerI do not want the matter to be considered closed when they did not follow up with me as they said htey would Regards, [redacted]

From: Pinto O [redacted] < [redacted] @***.com>Date: Mon, Mar 14, at 2:PMSubject: Fail to answerTo: [redacted] Revdex.com < [redacted] @myRevdex.com.org>We were trying to reach our costumer case number # [redacted] At phone number [redacted] But no one answer , we would like to discuss the complain again in order to resolve itPlease call ###-###-####

universal movers just send [redacted] the refund she ask for

From: Pinto O [redacted] < [redacted] @***.com>Date: Mon, Mar 14, at 2:PMSubject: Fail to contactTo: [redacted] < [redacted] @myRevdex.com.org>I was trying to resolve the complain# [redacted] By [redacted] but it's seems it not long here phone number

From: David P [redacted] Date: Mon, Mar 14, at 2:PMSubject: Resolve a complain # [redacted] To: [redacted] Revdex.com We were trying to reach [redacted] complain # [redacted] But it seems like the phone number on file is disconnectedPlease call and update us with new phone number [redacted]

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
After the I receive and deposit the check, I will update the complaint I want to make it clear that the amount that we decided on was to replace multiple items that this company lost and a table that was brokenI have had to reach out to the owner 7+ times when he did not return my phone calls or follow up He is sending the check because I contacted him after waiting a month for a check he said he sentI will update Revdex.com when I receive the check that does not cover what we lost.
Regards,
*** ***

Hey we sorry th hear a bout the damage please attache some picture of the furniture thanks

Universal Movers talked with the customer regarding the bed frame and will refund $The customer accepted the offer

From: ***@***.net Date: Thu, Nov 5, at 7:PMSubject: Re: Your Complaint #***.To: ***@myRevdex.com.orgThey will not respond to my texts with photos of my damaged furniture and will not respond to ph e calls I have filed a dispute report with
*** which is the credit card the bill was charged toWhat will happen if they never respond?*** ** ***

*** *** ** ** *** *** *** ** * *** *** *** *** ** * *** *** *** *** *** *** *** ** ** *** ** *** *** *** *** ** *** ** ***
*** ***
I am rejecting this response because: This business is full of liars that falsely advertise and try to force others to pay much more money than they originally quoteI was finally able to settle with the company for approximately $We tried to get the inventory sheet and price quote from the company for several weeks, but they only called when they were at another job site and did not have access to the recordsI was given a price over the phone of $flat by the guy responsible for our possessionsThe reason they are now able to claim they did not give me that price is that they refused to put anything on paperThey quoted a ridiculously high price, hoping I would cave in and payI was told that if I insisted on a broken down price summary, that he would create one and make it total $ It was not until I filed a complaint with Revdex.com that they gave me a new price and a broken down summaryEven then, they added on $for days of storage and $for packing materials, although they only used about 10-of their own boxesYes, my wife and I are divorcing, but we were in constant communication throughout the move and quickly learned that the company was telling each of us different things to try and get us to settle for the higher amountI am active duty military and have moved around the US and overseas several timesI can honestly say that this is the worst moving company I have ever encountered and I highly discourage anyone from utilizing their servicesThe only positive thing I can say about my experience with them is that it is over and I never have to deal with them again
Regards,
*** ***

hey sir just try to call youmy name is david please give me a call back [redacted]thanks

From: David P[redacted] <[email protected]>Date: Mon, Mar 14, 2016 at 2:24 PMSubject: Resolve a complain # [redacted]To: [redacted] Revdex.com <[email protected]>We were trying to reach [redacted] complain # [redacted]But it seems like the phone number on file is disconnectedPlease call and update us with new phone number [redacted]

[A default letter is provided here which indicates your...

acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

From: Pinto O[redacted] <[redacted].com>Date: Mon, Mar 14, 2016 at 2:09 PMSubject: Fail to contactTo: [redacted] <[redacted]@myRevdex.com.org>I was trying to resolve the complain# [redacted]By [redacted] but it's seems it not long here phone number

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

We will contact the costumer on Monday in order to resolved the complaint