Stripe, Inc.

Please be assured Stripe is here to help the complainant receive their funds. The bank information that the complainant had on file with us was incorrect, and we are happy to help get it updated in any way that we can.  We have sent follow up emails to help with the account.

Initial Business Response /* (1000, 5, 2015/03/13) */
During the course of a routine review on February 27th, Stripe emailed the complainant as their website appeared to be down. Complainant was advised within this email that transfers would be delayed until we did receive a working link to...

review.
When a new seller opens an account they are required to provide a URL for their business, as per our Terms of Service (https://stripe.com/us/terms#company-descriptions-and-site-url). Since Stripe bears financial responsibility for all accounts using Stripe to accept payments, Stripe needs to have a high degree of confidence about their legitimacy, and their likelihood of delivering promised goods and services. Stripe periodically reviews accounts to verify that they meet these standards, and reaches out to merchants should any issues arise. Once we are presented with an online presence to review, transfers can resume.
On March 4th the complainant began writing into Stripe inquiring as to why transfers had not been received, and a Razoo representative also wrote in, but due to an unfortunately high volume of support requests, there was a delay in response. On March 5th, a Stripe representative replied to the complainant to explain that the URL that had originally been provided did not work, and asked for a working link so that Stripe could review the site. The complainant then responded with two news articles about the fundraiser and questions regarding the transfer schedule, CC'ing a Razoo rep. Unfortunately, these links did not meet the requirement as they were external links to other websites and Stripe still required a URL for the fundraiser itself to review.
A continuing exchange between the Razoo rep and the complainant then followed throughout the day on March 5th. During that exchange, at 1:47pm, the Razoo rep stated that they had hidden the URL for the fundraiser once it had ended. At 2:53pm a Razoo rep did then provide a working URL for the fundraiser. The complainant and Razoo rep continued the exchange into March 6th and 7th.
Stripe replied on March 9th, acknowledging that they had found the URL in one of these newly generated Razoo threads, and apologized for the oversight and delay. Stripe then did review the URL, approved the account and thus resuming transfers, as originally noted. The complainant was advised of this on the same day, and on March 10th the complainant was informed they would receive their next transfer on March 11th.
We do sincerely apologize for the confusion and for any delays the complainant has experienced.
Initial Consumer Rebuttal /* (3000, 7, 2015/03/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This response does not justify that this will not happen to someone else out there.
If Stripe wants to stay in business it needs to gain trust from its customers and offer problem resolution to its customers.
Stripe released funds one week later from scheduled transfer (after they are already holding funds and releasing first transfer after 10 days). This is way to long, how can Stripe how someone else's money for so long without actual permission? Their website says they will respond withhin 24 hours, but between first email and second it was 4 days. There is also no phone # to call to resolve any issues sooner. Stripe is partnered with Razoo which is fundraising website, those people are in need and should not be waiting on their funds for so long. Also it is not consumers fault that Razoo account needs to be deleted when fundraiser is over. Once account is deleted then of course the URL will not work. As a partner of Razoo, Stirpe should have reached our to Razoo (as they suggested them selves, and verified authenticity of Razoo account, instead Stripe decided to hold on fund transfer and wait for another week before releasing funds.

Stripe had no problem receiving funds thru Razoo's account for fundraiser, but then they had problem releasing those funds! Don't you see something wrong here?
Be aware Stripe is trying to find various reasons to onto hold consumers funds as long as they can!

Initial Business Response /* (1000, 5, 2015/06/24) */
The complainant contacted us about this issue on 4th June.
We understand the user's frustrations, and take transfer delays very seriously. However, when users sign up to our Terms of Service, they agree that we can freeze funds in a...

Reserve fund in certain circumstances: https://stripe.com/us/terms#reserves.
The complainant's processing history triggered suspicion and, as a result, we exercised this discretion. After investigating this matter further and clearing any suspicion, we resumed the transfer of donations on 8th June.
For more information on the conditions in which Stripe may place reserves on accounts -- a right that we maintain, but exercise with careful discretion -- see the section in our Terms of Service: https://stripe.com/us/terms#reserves

Complaint: [redacted]I am rejecting this response because:
We may have used harsh language with "them" as "they" were in violation of most of the things they were demanding from us.  Stripe has no telephone numbers to reach anyone at.  Their response times take days... we're talking 3 or more DAYS for any response.  We told them that they were incompetent - I guess that was a bit harsh for their delicate egos.  Yes, we refunded the money to our client... AFTER IT HAD SAT WITH A HOLD ON IT FOR TEN DAYS!!!! In addition, we saw that they secretly were extending it an additional 11th day which then would have been the weekend and too late to reverse the transaction.  Stripe has done this MANY times with MANY other merchants... read the reviews for yourself on the Internet.  Stripe has one of THE worst customer service ratings and reviews of any company in the payment channel.  The only reason Square is not worse is because you can actually talk to a person there... not some generic "one name" entity.
Yes, we closed our account as it became clear Stripe was setting us up to steal our money as they have done with numerous customers whom they hold the funds for beyond 10 days... several customers report holds of up to a year.
Shady, sneaky, slimy... that's Stripe.
Oh, our information about what we do WAS on our website... in was in a little section called... "About Us" but it actually required reading it which they could not be bothered to do.
 
Sincerely,[redacted]

Initial Business Response /* (1000, 5, 2015/08/20) */
The complainant first wrote to us in relation to this transfer issue on 8th August. On 13th August we informed the complainant why we paused transfers to his account. We requested information from the complainant relating to a suspicious charge...

in order to verify its validity before we could re-enable transfers. The complainant responded with an explanation that day. After reviewing this information and completing the necessary verifications, we re-enabled transfers to the complainant's bank account on 20th August.
The charge in question will be transferred to the complainant's bank account on 24th August.
Initial Consumer Rebuttal /* (2000, 7, 2015/08/21) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Complaint: [redacted]I am rejecting this response because:
Stripe has made no effort to contact me in regards to these disputes, the only emails I received from them were automated, except for a single email stating that their responses are not automated, which I proceeded to further communicate with and had no legitimate response. Despite our out of pocket expenses, and proof of product sale, shipment, as well as delivery and email communication with the customer. Stripe made no effort to protect our business, relay information of a potentiometer fraudulent charge, or any other form of communication. We have full proof of the product sale, yet Stripe refuses to escalate our dispute with the bank. Having said this, any customer could purchase any product from any business using Stripe, then file a dispute and get their money back with no questions asked. This is a massive issue and Stripe is only encouraging more criminal activity by allowing this to happen.
Sincerely,[redacted]

Below is Stripe's Response to the complaint submitted by [redacted] (herein referred to as the "Complainant") on [redacted], [redacted].Stripe OverviewAs background, Stripe provides a technology platform that allows merchants selling permissible goods or services online, or through a mobile device, to...

quickly and simply accept credit card payments.[0] Merchants register for an account by providing contact information, some information about their business and its principals, and bank account information. This information is submitted through an electronic application process and additional information, such as ID scans, may be requested by Stripe after submission. Merchants have control over what information is provided to Stripe – for credit card charges, this must minimally contain the card number and expiration date. Most merchants also elect to provide the name, CVC, ZIP code as an anti-fraud measure, but are not required to. It is important to note that funds are briefly held in an aggregated clearing account at a bank before being deposited into the merchant's bank account.  It is important to note that merchants identify the account into which funds are ultimately deposited through the Stripe management interface. Merchants consent to Stripe’s Services Agreement when establishing their account. A current version of the Stripe Services Agreement is available at https://stripe.com/us/legal.[0] https://stripe.com/us/paymentsAccount OverviewThe Complainant submitted an account with Stripe on [redacted] 22, [redacted] through the platform [redacted] (herein referred to as the "platform"). [redacted] is a platform that uses Stripe's Connect [0] product to process payments for it's users. Stripe processed payments for the Complainant until [redacted] 28, [redacted]. On [redacted] 24, [redacted], the platform reached out to Stripe to confirm whether or not the Complainant's account was in violation of Stripe's Terms of Service. In order to send funds to a user, Stripe must be able to verify their business as outlined in it's terms:"At any time during the term of this Agreement and your use of the Services, we may require additional information from you to verify beneficial ownership or control of the business, validate information you provided, verify you or your Representative’s identity, and assess the risk associated with your business. This additional information may include business invoices, copies of government-issued identification, business licenses, or other information related to your business, its beneficial owners or principals."https://stripe.com/us/legal#your-stripe-accountThe Complainant submitted their government issued driver's license. The review was completed, the Complainant's identity was verified and their transfers were reenabled. However, because the Complainant's business was not compliant with Stripe's Terms of Service, Stripe was no longer able to process funds for the Complainant. The Complainant then reached out to Stripe on [redacted] 6, [redacted] and [redacted] 7, [redacted], asking when they would get their transfer. A Stripe support agent informed the Complainant when they would be getting their funds, which was on [redacted] 8, [redacted].[0] https://stripe.com/connectTerms of Service OverviewStripe does not have a direct relationship with the Complainant. As outlined in Stripe's Terms of Service, the platform agrees to handles customer complaints for their connected accounts, such as the one that the Complainant has:"Stripe is not responsible for the acts or omissions of any Connect Platform in providing services to you or your customers, nor is Stripe responsible for your obligations to your customers (including but not limited to properly describing the nature of or delivering the goods or services being sold to your customers)."https://stripe.com/us/connect-account/legal#limitations-on-stripes-l...⇄ also outlines in it's Terms of Service that it acts as the payment processor, not the platform:"Stripe is not a Connect Platform, and only provides the Services described in this Connected Account Agreement and the Stripe Services Agreement. You do, however, appoint Stripe as one of your payments agents for the limited purposes of directing, receiving, holding and settling payment card proceeds to you, and you agree that Stripe’s receipt of payment processing proceeds satisfies your customers’ obligations to make payment to you."https://stripe.com/us/connect-account/legal#stripe-connect-mdash-your-conne...⇄ Account ActivityStripe has fulfilled it's obligation to the Complainant by processing funds on their behalf. Stripe is not responsible for the lack of communication in response to the Complainant by the platform nor any miscommunication between the two parties as outlined below."You are solely responsible for, and Stripe expressly disclaims all liability for, your complying applicable laws and obligations related to your provision the goods or services to your customers, or receipt of bona fide charitable donations. This may include providing customer service, notification and handling refunds or consumer complaints, provision of receipts, registering your legal entity, or other actions not related to the Services."https://stripe.com/us/connect-account/legal#limitations-on-stripes-lia...⇄ the reasons explained in detail above, Stripe acted in accordance with its terms of service in the handling of this merchant account and the Complainant's claim for damages is baseless.

Stripe has taken this opportunity to further review the state of the Complainant's account. Stripe has removed all blocks on the Complainant's account. The Complainant is now able to log into their Stripe account and create a transfer for their remaining balance on their Payouts page.

Stripe operates within the constraints imposed by our banking partners, credit card networks, and applicable laws. Therefore, Stripe must fully understand its users to ensure their businesses are consistent with Stripe's Terms of Service. All users agree to these terms when activating Stripe...

accounts, and the terms are posted here: https://stripe.com/terms 
Because Stripe bears financial responsibility for all accounts using Stripe to accept payments, Stripe has to have a high degree of confidence about their legitimacy, and their likelihood of delivering promised goods and services. Stripe also periodically reviews accounts to verify that they meet these standards, and reaches out to merchants should any issues arise.
During a routine review, Stripe identified strong signals that the complainant's account was in violation of the Stripe Terms of Service. Stripe cannot process payments that appear to be unauthorized by the owner of the charged card. The majority of the complainant’s business seemed to be driven through unauthorized, fraudulent charges. This led to a very high chargeback rate which Stripe could not continue to support. Therefore, after a thorough investigation and communication with the complainant, Stripe closed the complainant's account. On April 11, we reached to the complainant to let them know about our concerns and to get more information about the payments in question. We did not hear back from the complainant, nor did they provide us with any of the additional information that we requested. Therefore, after a thorough investigation, Stripe closed the complainant's account.
The closing of this account is in accordance with the following section of the Stripe Terms of Service. Our terms very clearly state that Stripe "may suspend your Stripe Account and your access to the Service and any funds in your Stripe Account, or terminate this Agreement, if we determine in our sole discretion that you are ineligible for the Service because of the risk associated with your Stripe Account, including without limitation significant credit or fraud risk, or for any other reason" : https://stripe.com/us/terms#termination
While we will not be able to continue processing transactions on the account, this does not preclude the complainant from signing into Stripe and accessing any of the account's existing data.

Below is Stripe's Response to the complaint submitted by [redacted] (herein referred to as the "Complainant") on May 18, [redacted].Stripe OverviewAs background, Stripe provides a technology platform that allows merchants selling permissible goods or services online, or through a mobile device, to...

quickly and simply accept credit card payments.[1] Merchants register for an account by providing contact information, some information about their business and its principals, and bank account information. This information is submitted through an electronic application process and additional information, such as ID scans, may be requested by Stripe after submission. Merchants have control over what information is provided to Stripe – for credit card charges, this must minimally contain the card number and expiration date. Most merchants also elect to provide the name, CVC, ZIP code as an anti-fraud measure, but are not required to. It is important to note that funds are briefly held in an aggregated clearing account at a bank before being deposited into the merchant's bank account.  It is important to note that merchants identify the account into which funds are ultimately deposited through the Stripe management interface. Merchants consent to Stripe’s Services Agreement when establishing their account. A current version of the Stripe Services Agreement is available at https://stripe.com/us/legal.[1] https://stripe.com/us/paymentsMerchant Account Overview The Complainant submitted an account with Stripe on January 13, [redacted] under the name "[redacted]" at http://www.joesoip.com. On May 5, [redacted], three chargebacks were filed against the Complainant's business. As these chargebacks accumulated, pursuant to the Complaint's agreement with Stripe and as described in further detail below, Stripe debited these funds from the Complainant. Specifically, as further described below, we debited the amount that was charged back and a fee of $** for each chargeback that we processed.When these chargebacks were filed, the Complainant reached out to Stripe. Stripe support agents provided in-depth information about how to respond to these chargebacks and how to protect themselves from further chargebacks.Dispute Resolution TermsStripe charges a fee for providing the service outlined above (https://stripe.com/us/legal#fees-and-fines). This includes both fees per transaction as well as fees for other services, such as dispute resolution. For US accounts, a merchant incurs a $** dispute fee for each dispute submitted on a charge processed through Stripe's platform (https://stripe.com/docs/disputes/faq). We charge this because Stripe incurs fees and costs for each dispute filed against a merchant. If the dispute is resolved in the favor of the merchant, the $** dispute fee is refunded to the merchant even though Stripe receives no reimbursement of fees and costs incurred in supporting the merchant with the dispute resolution process. When a cardholder initiates a dispute against a merchant using the dispute mechanisms provided by the cardholder's bank, Stripe provides tools for the user to submit evidence that illustrates that the charge was legitimate. However, Stripe plays no role in the ultimate decision made on whether the chargeback is valid. When a merchant signs up to use Stripe's services, the merchant agrees to be immediately liable for all disputes. In specific, the Complainant's agreement with Stripe states:"When a Chargeback is issued, you are immediately liable to Stripe for the full amount of the transaction related to the Chargeback plus any associated Fees, fines, expenses or penalties (including those assessed by the Card Networks or our payment processors). You agree that Stripe may recover these amounts by debiting your Bank Account, debiting the Reserve Account, or setting off any amounts owed to you by us. If we are unable to recover funds related to a Chargeback for which you are liable, you will pay us the full amount of the Chargeback immediately upon demand. Where such amounts are not immediately paid to us, you agree to pay all costs and expenses, including without limitation attorneys’ fees and other legal expenses, incurred by or on behalf of us in connection with the collection of any unpaid Chargebacks unpaid by you." (see https://stripe.com/us/terms#chargebacks)For the reasons explained in detail above, Stripe acted in accordance with its terms of service in the handling of this merchant account and the Complainant's claim for damages is baseless.

Complaint: [redacted]I am rejecting this response because: my email address is [redacted] and as of today my money  is still being heldSincerely,[redacted]

Complaint: [redacted]I am rejecting this response because: I had to remedy this. I cannot give you credit for a resolution. I'm still waiting to recoup 1 of the payments in cash since the refunds were successful. I will recoup the other in cash as well. Your allegations of my website lack proper facts. I iniated my site initially via go daddy. When my site transitioned over it auto published. I had to personalize the template and begin to ad products. Adding products will be an on going thing. At the end of the day I will opt to use PayPal on my site and not your service. Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:As they stated its high risk if it gets even 1% of disputes or charge backs I understand and agree but if I get have no charge backs what so ever or disputes that puts me at 0% charge back or disputes so wouldnt make me high risk. What is the reason they are considering it high risk if dont have at least the 1%they mentioned here. I just need my funds deposited into my account in account within a reasonable time frame. How do other business who use stripe get their available funds deposited into their accounts in reasonable time frames and I dont? I dont think everyone waits 90 days thats ridiculous. This is really affecting my business and me at a personal level. I will ask once again to have my money available to me if there isnt any disputes as of now Sincerely,Bishamber [redacted]

Initial Business Response /* (1000, 5, 2015/03/23) */
We try to respond to everyone in a timely and personable manner, but unfortunately there were delays in verifying the provided information and responding to the complainant's email. This caused us to not respond to the complainant between...

March 08 and March 12. On March 12, the day of this complaint, a Stripe representative responded, notifying them their funds had been released and apologizing for the delay. The complainant has not been in contact since then, and their funds have been successfully delivered.

Initial Business Response /* (1000, 5, 2016/03/18) */
Stripe operates within a variety of constraints imposed by our banking partners, credit card networks and applicable law. As a result, Stripe must fully understand its users to ensure their businesses are consistent with Stripe's Terms of...

Service. All users agree to these terms when activating Stripe accounts, and the terms are posted here: https://stripe.com/terms
Since Stripe bears financial responsibility for all accounts using Stripe to accept payments, Stripe needs to have a high degree of confidence about their legitimacy, and their likelihood of delivering promised goods and services. Stripe periodically reviews accounts to verify that they meet these standards, and reaches out to merchants should any issues arise.
During a routine review, Stripe identified strong signals that the complainant's account was in violation of the Stripe Terms of Service. Stripe cannot process payments that appear to be unauthorized by the owner of the charged card.
The closing of this account is in accordance with the following section of the Stripe Terms of Service. Our terms very clearly state that Stripe "may suspend your Stripe Account and your access to the Service and any funds in your Stripe Account, or terminate this Agreement, if we determine in our sole discretion that you are ineligible for the Service because of the risk associated with your Stripe Account, including without limitation significant credit or fraud risk, or for any other reason".
https://stripe.com/us/terms#termination
While we will not be able to continue processing transactions on the account, this does not preclude the complainant from signing into Stripe and accessing any of the account's existing data.
Initial Consumer Rebuttal /* (3000, 7, 2016/03/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This account is not currently closed because I have been checking it daily hoping for a resolution but stripe refuses to respond or give any support. And our customer has been charged for a transaction that is showing as a scheduled transfer with a past date that it was transferred but hasn't been transferred from Stripe to our account. These funds are not is our account - Stripe has these funds and it looks like they are trying to keep the money because it has been deducted from our customer credit card account 4 weeks ago. We have been sending emails regarding this for over 3 weeks with no response from Stripe all we get is a response that they received our email and they never get back. I can show a screen shot of the account that 98% of our transactions have been successful processed with no problems so this message above is a standard response that they send so they don't have to deal with the situation and it looks like they are trying to steal money. I can not believe that a company that processes transactions does not have a phone number to call in case of problems and in addition doesn't get back on email. Once we started having problem with this company I started to do a search on Stripe and found there are many with the same problem. Is Stripe just keeping people's money? Please I want to show this screen shot of our account with the details I spoke about because someone needs to do something about this company that is taking funds.

Final Consumer Response /* (2000, 7, 2014/09/26) */
The issue has been resolved.
Money has reached the account after repetitive and exhaustive attempts to reach out to Stripe.
I had to use twitter and Facebook repeatedly to reach out to them. The Revdex.com complaint had little to no effect...

on them.
I was contacted by a higher level representative who sincerely apologized for not being able to reply in a timely fashion. His level of professionalism in handling this complaint was sincerely helpful in assuaging my fears. This is what is lacking within the organization.
Reasonable concessions were made which has made me reconsider suspension of my activity with the company.
At the end of the day;
1) Is it really worth propagating bad faith and suspicion that the service may not be reliable for a company which has the ability to really shine?
2) This company really needs to invest in an actual TELEPHONE customer service department.
3) This company needs to invest in training its customer service representatives to have the foresight to avoid problems like this that may arrive.
4) This company has the funds and the ability to do these things as they charge 2.95% of EVERY transaction that goes through them.
5) My company couldn't ask for a better stroke of luck, however I don't believe every company out there would be as lucky as we were to have everything align at the right time.
Regards,

Initial Business Response /* (1000, 8, 2015/09/15) */
Contact Name and Title: Stripe Support
Contact Email: [redacted]@stripe.com
Stripe operates within a variety of constraints imposed by our banking partners, credit card networks and applicable law. As a result, Stripe must fully understand...

its users to ensure their businesses are consistent with Stripe's Terms of Service. All users agree to these terms when activating Stripe accounts, and the terms are posted here: https://stripe.com/terms
Since Stripe bears financial responsibility for all accounts using Stripe to accept payments, Stripe needs to have a high degree of confidence about their legitimacy, and their likelihood of delivering promised goods and services. Stripe periodically reviews accounts to verify that they meet these standards, and reaches out to merchants should any issues arise.
During a routine review, Stripe identified strong signals that the complainant's account was in violation of the Stripe Terms of Service. Stripe cannot process payments that appear to be unauthorized by the owner of the charged card, or support businesses that present high chargeback risk. On August 24, 2015, Stripe reached out to the complainant to advise them of our decision and the closing of the account.
The closing of this account is in accordance with the following section of the Stripe Terms of Service. Our terms very clearly state that Stripe "may suspend your Stripe Account and your access to the Service and any funds in your Stripe Account, or terminate this Agreement, if we determine in our sole discretion that you are ineligible for the Service because of the risk associated with your Stripe Account, including without limitation significant credit or fraud risk, or for any other reason".
https://stripe.com/us/terms#termination
While we will not be able to continue processing transactions on the account, this does not preclude the complainant from signing into Stripe and accessing any of the account's existing data. The complainant may also provide his customer a refund if he desires. However, all funds have been transferred to the complainant's bank account already - we show a paid transfer on August 26th, which we sent using the banking details provided in the account application. The complainant can see this transfer in their Stripe dashboard at https://dashboard.stripe.com/transfers/overview, and should reach out to their bank if they do not see this posted to their account.

Initial Business Response /* (1000, 5, 2015/08/10) */
On 31st July, we paused transfers to the complainant's account, pending verification of her website and identity. On 3rd August we received information from the complainant. However, this was insufficient to verify the website domain...

being used:
"In order to complete our verification and transfer your funds on time, we do need your website to discuss both what you're selling and how your customers might get in touch with you in case of any issues (having contact information is also a great way for you to avoid possible disputes!). "
After a few days, we were able to verify the complainant's business and website on 5th August. We resumed transfers on this date. Transfers hit the complainant's bank account on 7th August.
Initial Consumer Rebuttal /* (2000, 7, 2015/08/11) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Yes, the issue waa solved. I tried to info Revdex.com vut was unable to update.

If you were in the business of processing credit card transactions, and credit card fraud is the #1 consumer crime in America, would you disable the primary tool for fighting credit card fraud? Stripe did! By default, Stripe configured new merchant accounts with the address and CVC confirmation checks turned OFF! (The CVC is the 3-digit number on the back of credit cards used to confirm identity.) Thanks to that indefensible, irresponsible, and frankly, [redacted] decision, my business lost $1,100. If those checks had been turned on, as virtually every other provider does, that fraudulent charge would have been blocked. After enough complaints, Stripe has finally changed their policy to turn those checks on by default, effectively admitting their error. Unfortunately, they will not take responsibility for all the merchants like me that were harmed due to their original policy. Read through the many complaints against them on Revdex.com.org and you'll see my point.

I dropped Stripe after this incident and contacted several other providers to compare services - ALL of them enforce the address and CVC checks. Stripe either doesn't understand security or they don't take it seriously. What else don't they do right? Who knows, but I would strongly warn against doing business with this company.

On top of this, their customer "support" is only through email - no option to actually speak with someone to explain and discuss an issue. You send them an email and get a nonsensical response, then you reply and get a response from someone different and have to start from the top. At one point, I requested a supervisor. That person said, "Don't worry, I understand completely your issue," and then proceeded to describe a situation that had absolutely nothing to do with mine. If it wasn't so irritating, it would have been funny. If you're thinking about using Stripe, think again. If you still want to try them, think a third time. I don't see how they can be considered a serious option.

Initial Business Response /* (1000, 5, 2014/05/22) */
Dear [redacted],
The company Stripe Inc. had emailed back to me, and was finally given an advice this morning and have resolved the issue by resuming the transfer of my money to my bank, and I am now just waiting for the successful...

transfer.
I appreciate Revdex.com for protecting not just the businesses but also the customers.
Warm Regards,
[redacted]
Initial Consumer Rebuttal /* (2000, 11, 2014/06/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They handled my case, and resolved it by complying to my demands. I am therefore very satisfied and appreciate Revdex.com for all the help. (Case Closed)