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Strobert Tree Services, Inc.

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Reviews Strobert Tree Services, Inc.

Strobert Tree Services, Inc. Reviews (24)

Excellent service The guys were knowledgeable, friendly and very professional Would recommend their service

Mark was a very qualified, professional representative for this companyThe foreman of the work crew was excellent & communicated as the work was performedMy only complaint is that some of my other shrubs & plants were trampled during the course of the tree trimming

+1

Great service, all tree branches and debris removedCan't wait to see how the area looks after the stump is ground up

Good overall experience; had a small glitch getting the work scheduled but once that was straightened out, everything was quick

Strobert is a fully competent tree serviceWe had a situation regarding a huge oak tree which was situated on a crest of a hill overlooking a busy state roadThe tree needed removal, but in a safe manner that minimized interference with traffic yet maximized delicate cutting and exact placement when loweredI truly believe after receiving multiple quotes and removal plans, that Strobert was the best choice for safety, prompt scheduling, excellent communication with their representative and home office, honored price quote, stipulation of exact work to be accomplished, skilled crew, and overall satisfaction with everything involved with property maintenance and protectionHonestly a tree service that can do it all

We had Strobert Tree Services out to remove one tree in our front yard and trim up a foot Dawn Redwood in our back yard This is the third year we've had Strobert out to trim or remove trees and they have always been very professional and thorough They have the crews and machinery to get the job doneWhat they can do in two hours is amazing They cleaned up all debris and you hardly knew they had been there
I have other trees that may need to be removed in the future and I will have Stobert Tree Services out again

My project was small (removal of small trees) but they still did a good jobOn my initial visit, they did a check up on one of our large trees, as we had some questionsThey were prompt and called when they needed to make a change in my appointment time, due to emergency call outs from a recent storm

We are very upset to see this reviewWe have worked with the ***’s setting up estimates and scheduling their work numerous times only for them to switch the date times and then finally cancelWe feel we did everything on our part by giving them a fair
discount as well as a free Deep root fertilization treatmentWe value our customers here at Strobert Tree service

Shady company with shady business practices. Salesman came to house to assess job. Stated that they charge 500.00 an hour and the job would take a 1.5 hours. Salesman stated that the charge included 2 arborists. After putting a required deposit down before they will schedule you, the crew arrive to complete the work. They were finished and gone within 40 minutes. I assumed they would adjust the charge. When I contacted the company the service rep stated they charge by the job and not by the hour. I asked her why her sales rep sold it by the hour and there was no comment. Dont waste time or especially money with this company! They charged my card the reamainder and an additional 10.50 for charging my card.

+1

We've used Strobert's three times in the past 12 months. The first was for major tree trimming shortly after we moved into our home. The second time was for taking care of some storm damage, which included some minor trimming. Most recently we used Stroberts to do an extensive amount of hedge trimming, focusing on some very large bushes which were hard to reach.
Each service was done in a timely and highly professional manner. The person doing the estimate arrived on time in each case. When we decided to proceed, the office called within a day or two to schedule the work and it was possible to get the work done quickly (within a few days of the call). The crew showed up on time on the scheduled day.
The work crews were terrific-- very efficient and very receptive to our incremental requests and guidance (e.g., "take that branch down too" or "take some more off that hedge so that it's a bit shorter," etc.) In every case they were responsive and did what we requested. The quality of their work was excellent and their clean-up was exemplary.
We are 100% satisfied with the work done by Strobert's and we will continue to use them.

Good morning 
We contacted the customer this morning at 7:30 am (owner of company left message)
He personal will go out to customers property and get this resolved asap.
Thank you

Kudos to the crew for being effective and efficient. A five star crew.

I hired Strobert to remove a tree and grind the stump in my front yard as well as take down some branches in my backyard. They went above and beyond every step of the way to meet my needs. They were great with communication and I couldn't have asked for a better experience. They are very reasonably priced and I HIGHLY recommend them!

Did a very good job and the price was more than reasonable.

Strobert is very professional, reasonable, and friendly. Great experience all the way through.

Timely estimate and expert technicians.

Strobert did an amazing job for me. They cut down a HUGE tree in my rear yard and limbs from another. They were clean and considerate of my property. They even planted grass seeds when they were done! If you are considering this company, do not hesitate. You will be pleased.

Strobert did an excellent job removing 11 trees from our property (most 120+ feet tall). Their customer service was great, someone answered the phone every time, and the estimator came to our house 3 times. They also gave us the best price for the job after shopping around. The crew was professional, courteous, and was more than willing to accommodate our requests. It took several days but you would never know the trees were even there. We are very satisfied with the work done.

Strobert's recently took down a large Bradford Pear for us. Jason provided us with a quote and several options with what to do with the tree. Once we opted to have it removed, the process was quite painless. The crew arrived on time and were courteous, professional and quick. Habiere led the crew. All were very impressive in the way they worked together without alot of commotion. Tony came along after and ground the stump. The crew checked in several times to make sure we were satisfied. Excellent work!

The fact that Patton did not have the knowledge to properly install ram in my laptop computer doesn't concern me as much as the total indifference from the owner/manager after their mistake was discovered. Product ordering was promised, yet was never completed. Contact promises were not kept. Today, I unwound their unsatisfactory work and said how unhappy it makes me to have to now go to Best Buy to achieve customer satisfaction. If Patton cannot service properly, they surely cannot sell properly. See other's thoughts at Yelp! My recommendation ... stay away!

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Description: TREE SERVICE, LAND CLEARING & LEVELING, MULCHES, TREE SERVICE - PRUNING, STUMP REMOVAL & GRINDING

Address: 1806 Zebley Road, Wilmington, Delaware, United States, 19810

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