Sunrise Mountain Cleaners

Check is being processedYou should receive it in the next few daysThank You,Skeeter

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Date Sent: 5/21/8:05:PMRevdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint LaughingThe response by Braun's Roofing is almost a jokeAs I (and others on the web) have pointed out, the standard response from this company is "we are working on it"As best as I can figure, this means that they think if they keep on responding as such, the dissatisfied customer will go away and they will keep a totally undeserving rating from the Revdex.com.Appropriate responses might include:(1) A call from the owner explaining things(2) An acknowledgment that the customer service is terrible and a plan for how make better***

Sorry for the InconvenienceI am aware of this problem and hope to have it taken care of Today.Thank you,Skeeter ***

We are aware of the leakWe are working as fast as possible to get it corrected.We will be in contact with you in the next several day to resolve this issueThank You, Skeeter [redacted]

Sorry for the delay We are working on getting this resolved.We will be in contact with you in the next few days .Thsnk You ,Skeeter B*** [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] I called Mr[redacted] but was not able to talk to him Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me

We are working on getting with you to resolve the issues.Please give us several daysThank You ,Skeeter Braun

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint What does "we are trying to help mean?" I repeatedly told them the side gate is open and can come at any timei am still waiting for over one week, and the only roofer they can send has the flu???Sorry, but it is hard to believe "they are trying" 100% unacceptable.] Regards, [redacted] * ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint I appreciate that the "check is being processed."I will consider the complaint resolved when I receive the check [Provide details of why you are not satisfied with this resolution.] Regards,

We are trying to get you taken care of.Please bear with us and we will get you fixed.Thank You, Skeeter ***713-645-

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would... not resolve my complaint. I was contacted within the three days as indicated in the original response. The business indicated they would review my case further and get in contact with me again, however I have not been contact a second time. I am still waiting for final resolution. Regards, [redacted] ***

Sorry for any misunderstanding.We will be in contact with you with days to resolve this issue.Thank you ,Skeeter ***

We apologize for the delay , we are working on getting this resolved asapThank you [redacted] Braun [redacted]

Sorry for the misunderstandingWe willbe in contact with you to get this resolved.Thank You,Skeeter ***

We are still working on a final resolutionIt should be in the next few daysSorry for the delay. Thank you,Skeeter ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***,
and have determined that this proposed action would not resolve my complaint
*** *** *** *** Sent: Wednesday, August 24, 4:PM *** *** *** Subject: Re: Revdex.com #*** Hello, I have not received anything from Mr*** just more broken promises No check in the mail, no copy of the check?, no amount sent just not clearing up the matter. Thank you for following up regarding this case. Thanks,*** *** *** *** *** *** *** ***

Thanks for the informationPlease give us several days to review this and we will be back in contact with you .Thank you ,Skeeter Braun

The check is being processedYou should receive it in the next couple days .Thank you,Skeeter ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint Sent: Tuesday, October 25, 10:AM Subject: Re: ID # ***- Braun's Roofing, IncTo this day neither a response nor a solution to the filed complaint was offered by the businessesThe Company's online response was limited to a statement that "they will look at it and get back to us within days"To this day this did not happen

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint Sent: Friday, July 08, 4:PM Subject: Re: You have a New Message from Revdex.com Regarding Complaint #***Just to keep you updated - I called ***'s roofing this weekThey have still not reimbursed me.*** ***