Sunshine Quality Carpet & Tile Cleaning

[redacted] is friendly and assured us he was "the best" carpet cleaner we could get. Unfortunately he did not spot clean the carpet. When I pointed out several spots left after cleaning he told me he couldn't get them out. Unfortunately I had to have sudden surgery and was unable to work on the spots myself until just before Christmas. I used [redacted], and all spots came out and have not returned. Based on that alone, I would not use this carpet cleaning service again. I also feel that the wear area of the carpet did not come as clean as it had from previous cleaners.

Review: THIS COMPANY IS HORRIBLE.!! THE GUY WHO ANSWERS THE COMPANY PHONE IS VERY RUDE.! HE CLEANED MY CARPET WHILE I WAS AT WORK AND WHEN I GOT HOME AND THE CARPET DRIED I NOTICED THAT IT LOOKED THE SAME. NOTHING LOOKED CLEANED. I CONTACTED HIM THE NEXT DAY AND HE ARGUED WITH ME LEFT TO RIGHT SAYING THERE'S NO WAY THE CARPET CAN NOT BE CLEANED. HE ALSO TOLD ME THAT I MUST HAVE COOLAID OR HAWAIIAN PUNCH STAINS ON THE FLOOR. I DONT DRINK EITHER OF THESE JUICES. HE NEVER RETURNS MY PHONE CALLS. I HAVE TO CALL HIM OFF FRIENDS AND FAMILY'S PHONES FOR ME TO EVEN TALK TO HIM. AND WHEN HE HEARS MY NAME HE HANGS UP. VERY RUDE. HE LIES AND SAYS HE'S AT CHURCH THEN LIES AND SAYS HE HAS COMPANY AND THEN WILL HANG UP.

I TOLD HIM I WAS GOING TO REPORT HIS COMPANY TO Revdex.com & HE SAID HE WAS NOT WORRIED. I HAVE PICTURES AND VOICE RECORDINGS OF HIS RUDE BEHAVIOR AND THE DIRTY CARPET.

THE WORST EXPERIENCE I'VE EVER HAD WITH A CARPET CLEANING COMPANY.

DO NOT GO TO HIM.!!!!!!!!!!!!!!!!!!!!!!!Desired Settlement: SINCE HE CLEARLY ISN'T GOING TO COME CLEAN MY CARPET I WOULD LIKE A FULL REFUND. HE IS VERY RUDE AND THIS WAS THE WORST CUSTOMER SERVICE EXPERIENCE I'VE EVER DEALTH WITH IN MY ENTIRE LIFE.!