Super Canal Jewelry

From: Susi A [redacted] Date: Thu, Jun 18, at 3:PMSubject: [redacted] To: [redacted] < [redacted] @myRevdex.com.org>Cc: [redacted] < [redacted] @***.com>Dear [redacted] ***,With reference to the communication pertaining to the above Revdex.com reference , please note that Educational Funding Company has closed this account on 06/18/with a zero balanceSincerely ,SUSI AEducational Funding Company [redacted] ***Chevy Chase MD ***USA TEL: ###-###-####FAX: ###-###-####URL: www.efconline.com www.efcmpc.com

From: Susi A [redacted] Date: Thu, Apr 30, at 3:PMSubject: ID [redacted] .To: [redacted] < [redacted] @myRevdex.com.org>Cc: [redacted] < [redacted] @***.com>Dear [redacted] *** · [redacted] has signed the contract with the school on and made payments of $for the months of July and August of year 2013.· The original contract was for months ( a copy of which is attached hereto)· The student can cancel this contract if she were to meet and fulfill the criteria’s clearly explained in the points (3), (4), (5) & (6) of “Notice of Consumer Rights” section on the contract.· However the student failed to prove none of these stated conditions beyond any reasonable doubt neither to school nor to Educational Funding Company.· The fact that she claims to have not been able to get in touch with anyone at Educational Funding Company for all this time cannot neither be justified nor be proven.· However, in the interest of goodwill, the school is willing and offered to cancel this contract completely only if the student agrees to pay a day penalty fee ($ [redacted] = $387) for breaking the contract· However the student refuses accept that offer· The authority she has given to the school is binding and is still in effectTherefore the school has every right to take the student to a Small Claims Court to recover their monies· Considering above issues, please note that the Educational Funding Company is neither authorized nor in a legal position to proceed with the requested cancellation of this contractYours sincerely, Susika D [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:Dear [redacted] ,On the first page of my contract (which was not included in your attachment) in bold it states I can cancel my contract with [redacted] *or any reason with a day written notice with a $cancellation fee, I have attached page one of our contract which is the same for my son and daughter for your review [redacted] had a free month and [redacted] had two weeks free of instruction we won at the Auburn County Fair We informed [redacted] in October we will no longer be attending there facility due to financial reasons and pay a cancellation fee of $at the martial arts center and sent a written notice for both [redacted] and [redacted] just as the contract instructed us to do It is [redacted] responsibility to notify you of the cancellations of both [redacted] and Connor’s contracts because our contract only states we have to notify Joslin’sI also did make a payment of $each which our bank statement reflects for [redacted] and [redacted] directly to Educational Funding Company I have tried to answer Educational funding Company’s phone calls to our home phone only to hear a recorded message wanting me to call them and when I called them I would get another recording telling me to leave a message After going around and around with the recordings I stopped calling I am not asking Educational Funding Company to cancel my contract because I have already done so with [redacted] October I am asking for them to stop sending statements for due amounts when I do not owe anything Sincerely, [redacted] Regards, [redacted]

Date: Tue, Sep 12, 2017 at 12:32 PMSubject: ID of [redacted].To: [redacted] <[redacted]@myRevdex.com.org>Dear [redacted],With reference to the communication pertaining to the above Revdex.com reference, please note that Educational funding company has closed this account  on 08/13/2017 with a zero...

balance. Also, we have already processed refunds for 4 months to the particular student.Thank youSincerely,SUSI A.

Date: Wed, Oct 19, 2016 at 11:13 AMSubject: Complaint ID #[redacted]To: [redacted] <[redacted]@myRevdex.com.org>Dear [redacted],With reference to the communication pertaining to the above Revdex.com reference , please note that Educational Funding Company has closed this account on 10/19/2016 with a zero...

balance. Thank youSincerely,SUSI A.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

From: Susi A[redacted] Date: Mon, Sep 14, 2015 at 6:38 PMSubject: ID of [redacted].To: [redacted] <[redacted]@myRevdex.com.org>Cc: [redacted].comDear [redacted] ,RESPONSE:[redacted] has signed this contract as the co-signer for [redacted] on 10.05.2014And the duration of the contract was 12 monthsThere were 5...

payments made and the last payment being 02.05.2015Then the account was put on hold on 02.11.2015 by the school until 06.05.2015 based on medical grounds requested by the studentHowever since there was no medical note received restricting the student from attending any active sports, the school has refused to cancel this accountTherefore the school still request an updated medical note, IF the student wants this account to be cancelled.Thank youSincerely SUSI A.Educational Funding Company Inc.[redacted]Chevy Chase MD [redacted]USA

[redacted]
Hi, EFC just contacted me and they stated that the issue has been resolved and the account has been closed. [redacted]
  [redacted]...

[redacted]

Date: Tue, Jul 12, 2016 at 2:39 PMSubject: Complaint ID #[redacted]To: [redacted] <[redacted]@myRevdex.com.org>Dear [redacted],1)    The aforementioned customer has co-signed two contracts for 6 months each to pay for martial arts tuition.2) The account numbers for those 2 contracts are...

[redacted] & [redacted] respectively.3) For account [redacted], the co-signer has made 4 payments with the last payment being May  2016.4) For account [redacted], the co-signer has made 3 payments with the last payment being April 2016.5) However, in spite of the stated and signed contractual clauses of these accounts being non cancellable, the co-signer requests the same to be nullified based on scheduling issues.6)  In the interest of goodwill, EFC offered a compromise and agreed to a 30 day notice of cancellation in total debt and acknowledged that May 23 to be the date of notice.7)   Accordingly, the date of cancellation should have been upon receipt of June payment.8) Since the co-signer failed to keep his side of the agreement, the school refused to cancel these 2 accountsThank yousincerely,SUSI A.Client Development Specialist

Date: Thu, Apr 6, 2017 at 12:45 PMSubject: ID of [redacted].To: [redacted] <[redacted]@myRevdex.com.org>Dear [redacted],With reference to the communication pertaining to the above Revdex.com reference, please note that Educational funding company has closed this account (1[redacted]) on...

04/06/2017 with a zero balance.However, school has refused to refund any payment as she has paid only 6 payments with Educational Funding Company and there is no any other additional charges involved.Thank youSincerely,Susika D*

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:
I complied with the contract as per the guidelines, (wrote a written letter canceling my membership which was attached in my initial complaint). It was Educational Funding that continued to charge me, whether or not they are currently working with the martial arts school does not matter. They are the ones who wrongly took my funds.  
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Date: Thu, Jan 5, 2017 at 4:00 PMSubject: ID [redacted]To: [redacted] <[redacted]@myRevdex.com.org>Dear **. [redacted],1)    The aforementioned customer has given the cancelaltion request to school in first week of September 2015.2).School conducted an exit Interview on 09/1620153).Follow up...

meeting with mom on 09/28/2015 about the cancellation and the past due payments of $482.(Delinquent by 82 days). Also, made a deal with mom to catch up with payments with in 3 days and she agreed.4). However, parents  failed to communicate with the school thereafter,.5). On 02/25/2016 school was trying to reach out to dad and left him a message with no success.6) School is willing to talk to the aforementioned customer and offer a buy out of $908.90Thank youSincerely,

From: Susi A[redacted] Date: Tue, Oct 20, 2015 at 2:11 PMSubject: ID of [redacted]Dear [redacted]With reference to the communication pertaining to the above Revdex.com reference , please note that Educational Funding Company has closed this account on 10/20/2015 with a zero...

balance. Sincerely ,SUSI A.D[redacted]Educational Funding Company Inc.[redacted]

Re: [redacted]’s Martial Arts) At [redacted]’s, a student can cancel their contract if any of the following criteria is met. 
Within the first 2 days of signing. The contract agreement can be cancelled- no questions asked.
Medical notice- if it specifies...

that the student cannot train for 3 or more months- cancellation is immediate.
Move- if the student moves over 20 miles from the school’s location, they may cancel the agreement with proof of move with a 30-day notice payment.
If the student’s cancellation request does not fall under any of the aforementioned criteria, then they agree to cancel the contract by paying $199 plus 1-month’s tuition fee. 
In spite of [redacted]'s claim of "moving" more than stipulated distance from the school, the contract he signed proves that [redacted] in fact has been living at the address at the time of signing of the contract. Therefore [redacted] is not eligible to cancel his contract under point (3) above. (Please see attached copy of the signed contract).Therefore [redacted]’s cancellation request fell under the 4th criteria. He was informed of this requirement, and that he had to be in good standing with his payments at the time of the request. However [redacted] was past due on 2 of his payments at the point of requesting cancellation. He was duly informed of all of this, however, refused to make any further payments because he had chosen not to attend the school and take classes. [redacted] considered he was not liable for those payments because he “chose” not to make use of the services rendered by the school per their contractual obligations. However the school firmly believes that [redacted] is legally obligated to make those payments since he needs to hold his end of the contract agreement. Hence the school is more than happy to cancel this account upon receipt of $616.00 (2 months past due @139.00 per month + cancellation fee of $199.00 + one month's notice @ $139.00).

Date: Wed, Feb 15, 2017 at 12:55 PMSubject: Complaint ID #[redacted]To: [redacted] <[redacted]@myRevdex.com.org>Dear [redacted],With reference to the communication pertaining to the above Revdex.com reference , please note that Educational Funding Company has closed this account on 02/13/2017 with a zero...

balance.However, school has refused to refund any payment as he has paid only 6 payments with Educational Funding Company and there is no any other additional charges involved.Thank youSincerelySusika D

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

From: Susi A[redacted] <[redacted]@efconline.com>Date: Thu, Jun 18, 2015 at 3:42 PMSubject: [redacted]To: [redacted] <[redacted]@myRevdex.com.org>Cc: [redacted] <[redacted]@[redacted].com>Dear [redacted],With reference to the communication pertaining to the above Revdex.com reference , please note that Educational Funding Company has closed this account on 06/18/2015 with a zero balance. Sincerely ,SUSI A. Educational Funding Company[redacted]Chevy Chase MD [redacted]USA TEL: ###-###-####FAX: ###-###-####URL: www.efconline.com         www.efcmpc.com

Date: Mon, Jun 6, 2016 at 12:57 PMSubject: Revdex.com [redacted]To: [redacted] <[email protected]>Dear [redacted],With reference to the communication pertaining to the above Revdex.com reference,please note that Educational Funding Company has closed this account on 06/06/2016 with a zero balance. Thank youSincerely SUSI A.Educational Funding Company Inc.[redacted]Chevy Chase MD [redacted]USA

Dear [redacted],We are pleased to inform that as a result of our constant persuasion and in the interest of goodwill, the school has decided to cancel this account.However,school refuses to refund the May payment but making attempts to contact the student soon.Since we are third party billing...

company, we can only advise the school on these issues regarding the best course of action under given circumstances but the school retains the right of a final decision. Thank youSincerely,Susika D[redacted]