Buyer has stated they mailed it We have not received it We asked for track # to track down with [redacted] buyer stated they did not get one We cannot help them at all without either getting the item or the track # with ***
Revdex.com: I have reviewed the response made by the business via [redacted] complaint resolution in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, /> [redacted] ***
Revdex.com:i finally received my merchandise in the mail todayThis only took place after I contacted the Revdex.com and located a home phone number for [redacted] and left him a message thereTwo hours later I received an Email that my order was shipped.Thanks for your assistance Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [yes I finally did receive the product but it does not work the cord will not charge my cell phone still very upset with this company if it is a real company.] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
We do not have any unanswered inquiries from [redacted] , but will be happy to address her concern here:We have a very generous days return policyHowever it has been well over that time for [redacted] .We would be happy to still honor a return for exchange or refund, but she will need to return the item to us.Here is our return address:SGD [redacted] ***Once we get this back, we can exchange or refund for herNOTE: here are some helpful tips, which may help her so that she does not have to do a return:First, if your device is not reaching 100% and seems to be stuck on a lower % of charge, try unplugging your phone or ipad or ipod from the cable and then plugging it back inWhen you see the little lightning icon in the top right, that means that it is charging againSometimes simply re-setting it like instantly fixes the problem.Second, make sure you are not plugging into the usb port of a computer, the newer phones require more power, that can usually only be supplied by a wall or car chargerIf they are not getting enough power, they most often will display a message that the item is not certified and may not work correctlyAlso, any cable, even Apple cables, even when plugged into a proper charger, if they have a problem, will display this message; the phone detects that something is plugged in and that not enough power is being transmitted, or perhaps no power at all if the cable has broken.Next, make sure your phone port where you plug in the cable is clean, try blowing out any dirt or lint which may be in thereYou can use a computer keyboard dusting can or just try blowing into the hole, to get out any dustYou would be surprised how much dust and lint can build up in there over time.Also please note, that once an ipad has reached full charge, it is for it to display the message "NOT CHARGING."Try our cable with your own charger and then vice versa.Thanks
BEWARE - Charger Failed in Under Six Month - TOUGH LUCK FOR CONSUMER! JUNK! I was so happy when I purchased a 2.1A charger for my iPad thinking it was a super good deal IT WAS NOT! The charger failed in less than monthsCalled SuperNOTgood NOT-a-deal and spoke to KevinHe said it was only warranted for days and there was nothing he could doHe said any charger could fail at any timeFunny, my genuine APPLE charger that came with my iPad has been working perfectly for over three years (still working, I just wanted a additional charger for another location)My best guess is that these are rejected, second-rate, defective parts that could not pass testing and that's why they are so cheap I will never buy a product from this worthless company againI should have checked the review on the company before I wasted my moneyMy advice is to stay as far away from this company as you canHorrible reviews everywhereI am buying a genuine [redacted] charger and it will cost me a lot more because I wasted my money purchasing this defective productMight I suggest a new company name: SuperBadDeals, or UltraBadDeals, or better yet, UberBadDeals
[redacted] *** *** [redacted] [redacted] This item was shipped and the buyer did contact us by email and we had also sent this information to the buyerWe shipped quickly, as promisedThe item is not lost and is enroute to the buyer, here is the tracking info, the buyer should have this in a few days, we are glad to have helped: [redacted] Tracking™ Image of an envelope outlined in blueCustomer Service › Have questions? We're here to helpOnly applicable to visual usersTracking Number: [redacted] Image of a progress bar displaying In Transit status in-transit Product & Tracking Information Postal Product: First-Class Package Service Features: [redacted] Tracking™ Date & Time Status of Item Location January *, , 5:pm Departed Post Office [redacted] Your item has left our acceptance facility and is in transit to a sorting facility on January *, at 5:pm in [redacted] ***Information, if available, is updated periodically throughout the dayPlease check again laterJanuary *, , 7:pm Picked up by Request [redacted] December **, , 4:pm Shipping Label Created [redacted] December **, Pre-Shipment Info Sent to ***
As the consumer has stated, we shipped this right away, as promised, and the [redacted] shows that on the tracking for [redacted] # [redacted] We sincerely apologize that the [redacted] was slower than on the delivery for this package Consumer contacted us via email and we replied via email to the consumer that we would contact [redacted] to have them trace and locate the package, which we did We checked and the [redacted] has completed delivery, as shown below by the tracking infoWe are happy to have helped [redacted] [redacted] *** [redacted] *** [redacted] *** [redacted] *** [redacted] *** [redacted] *** [redacted] *** [redacted] *** [redacted] *** [redacted] *** [redacted] **
This was the worst service I have ever hadI ordered a lightning charging cord for my iPhoneI got it in a timely matter, only it was a broken oneI e mailed to ask what the next step wasThey e mailed back and said to send back to this addressSo I paid my own money to ship it back to them to get a replacementGoing on weeks later they won't answer my phone calls my e mails nothingWon't tell me if they got the charger back won't send me a new oneNo response at allI sent a not so nice e mail asking again if they could check on it and once again ignored the question and they said they have responded to every e mail which is falseHorribleI wouldn't recommend them to anyoneEver ever
Revdex.com:At this time, my complaint, ID [redacted] regarding SuperGoodDeals.com, Inchas been resolved (By clicking "OK", your complaint will be closed as Resolved.) The business finally sent the product It took about a month BEWARE...this organization is obviously run by a person who just doesn't care He will send your purchase whenever he feels like it and you will never speak to him directly.Sincerely, [redacted]
consumer already contacted us directly After requesting multiple times for photos that showed the damage to the package, they finally sent a photo that showed it and we replaced the item for her today [redacted] track # [redacted] the consumer was also notified that this had been done before the complaint was filed by the consumer We are happy to have helped
consumer was shipped exactly what was advertised, but apparently had a problem with the electronics she purchasedWe have a very generous days return policy, must longer than other electronics stores, such as [redacted] ***, etcAll stores have return policies, sometimes products have a problem.Consumer opened [redacted] dispute and lost, because we never received it back from them.We have issued her a courtesy refund as good will gesture and are very sorry that she experienced a problem.The refund was done today through [redacted] , transaction ID# [redacted]
The buyer's post office marked this undeliverable as addressed and it was returned We are sending it out again, as the address they provided to Revdex.com matches the address they gave us, so this was evidently a mistake by her local post office, perhaps a subsitute mail carrier was working that day The buyer should put their name on their mailbox and check with their local post office to see why this has happened The buyer's package is back on its way to them We are happy to have helped Here is their previous tracking information: [redacted] Tracking® [redacted] [redacted] Have questions? We're here to help [redacted] [redacted] Sign up for My *** Only applicable to visual usersTracking Number: [redacted] alert Expected Delivery Day: Saturday, January **, Your item was undeliverable as addressed at 10:am on January **, in [redacted] ***It is being returned if appropriate information is available Product & Tracking Information Postal Product: First-Class Package Service Features: [redacted]
We offer a days no questions asked return policy right on our web site Buyer may return items for a refund or replacement, to: [redacted] ** [redacted] Buyer is mistaking about seeing reviews about our company online, they would have been from other companies selling their own cables, we have very, very few problems with these cables, but are happy to help if one arises
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:When I've received my refund I will be satisfied In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.I received my merchandise on Friday, Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The tracking status still shows that the package was never picked upI have yet to receive anything from this "business." I no longer want the product, and I am still waiting on my refund! Please just refund my money like I originally asked In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] THIS CROOK CAN KEEP THE PRODUCT BUT HE WILL NOT KEEP MY MONEYI DID NOT ASK FOR THEM TO RESEND ANY OF THEIR CHEAP BOOT LEG PRODUCTSI DEMANDED A REFUND AND I WILL GET IT ONE WAY OR ANOTHERI'VE INVESTIGATED THAT THIS COMPANY HAS BEEN DOING THIS FOR TOO LONG, SCAMMING PEOPLE AND THE POSTAL SERVICE WHICH IS ILLEGALA PHOTO OF THE OPEN PACKAGES THEY SEND OUT IS ATTACHED :-) COOL In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
The buyer's package was shipped in December and has been delayed within *** Severe recent weather has caused postale delays Buyer's package is not lost and was last scanned today and should be there in a few days We appreciate your business and apologize for the weather related delays: [redacted] Customer Service › Have questions? We're here to helpGet Easy Tracking Updates › Sign up for My *** Only applicable to visual usersTracking Number: [redacted] in transit, delayed Product & Tracking Information Postal Product: First-Class Package Service Features: [redacted] Tracking™ [redacted]
I purchased an "authentic" iPad 12w charger and cable and received it fairly quicklyAfter approximately hour the unit stopped charging and was extremely hot and had a very strong electrical burning smell I called numerous times with no answer or returned callI emailed them about times and finally received an answer having nothing to do with my complaint I sent the unit back over two weeks ago and still have not received a refund I have called every day since the tracking showed they received the defective unit with no answers or returned calls If you follow this place on resellerratings.com you will see people complaining about how bad this place is He should not be allowed to do business as he sells defective products and doesn't give refunds DO NOT BUY FROM THIS PLACE!!!
Buyer has stated they mailed it We have not received it We asked for track # to track down with [redacted] buyer stated they did not get one We cannot help them at all without either getting the item or the track # with ***
Revdex.com: I have reviewed the response made by the business via [redacted] complaint resolution in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, /> [redacted] ***
Revdex.com:i finally received my merchandise in the mail todayThis only took place after I contacted the Revdex.com and located a home phone number for [redacted] and left him a message thereTwo hours later I received an Email that my order was shipped.Thanks for your assistance Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [yes I finally did receive the product but it does not work the cord will not charge my cell phone still very upset with this company if it is a real company.] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
We do not have any unanswered inquiries from [redacted] , but will be happy to address her concern here:We have a very generous days return policyHowever it has been well over that time for [redacted] .We would be happy to still honor a return for exchange or refund, but she will need to return the item to us.Here is our return address:SGD [redacted] ***Once we get this back, we can exchange or refund for herNOTE: here are some helpful tips, which may help her so that she does not have to do a return:First, if your device is not reaching 100% and seems to be stuck on a lower % of charge, try unplugging your phone or ipad or ipod from the cable and then plugging it back inWhen you see the little lightning icon in the top right, that means that it is charging againSometimes simply re-setting it like instantly fixes the problem.Second, make sure you are not plugging into the usb port of a computer, the newer phones require more power, that can usually only be supplied by a wall or car chargerIf they are not getting enough power, they most often will display a message that the item is not certified and may not work correctlyAlso, any cable, even Apple cables, even when plugged into a proper charger, if they have a problem, will display this message; the phone detects that something is plugged in and that not enough power is being transmitted, or perhaps no power at all if the cable has broken.Next, make sure your phone port where you plug in the cable is clean, try blowing out any dirt or lint which may be in thereYou can use a computer keyboard dusting can or just try blowing into the hole, to get out any dustYou would be surprised how much dust and lint can build up in there over time.Also please note, that once an ipad has reached full charge, it is for it to display the message "NOT CHARGING."Try our cable with your own charger and then vice versa.Thanks
BEWARE - Charger Failed in Under Six Month - TOUGH LUCK FOR CONSUMER! JUNK! I was so happy when I purchased a 2.1A charger for my iPad thinking it was a super good deal IT WAS NOT! The charger failed in less than monthsCalled SuperNOTgood NOT-a-deal and spoke to KevinHe said it was only warranted for days and there was nothing he could doHe said any charger could fail at any timeFunny, my genuine APPLE charger that came with my iPad has been working perfectly for over three years (still working, I just wanted a additional charger for another location)My best guess is that these are rejected, second-rate, defective parts that could not pass testing and that's why they are so cheap I will never buy a product from this worthless company againI should have checked the review on the company before I wasted my moneyMy advice is to stay as far away from this company as you canHorrible reviews everywhereI am buying a genuine [redacted] charger and it will cost me a lot more because I wasted my money purchasing this defective productMight I suggest a new company name: SuperBadDeals, or UltraBadDeals, or better yet, UberBadDeals
[redacted] *** *** [redacted] [redacted] This item was shipped and the buyer did contact us by email and we had also sent this information to the buyerWe shipped quickly, as promisedThe item is not lost and is enroute to the buyer, here is the tracking info, the buyer should have this in a few days, we are glad to have helped: [redacted] Tracking™ Image of an envelope outlined in blueCustomer Service › Have questions? We're here to helpOnly applicable to visual usersTracking Number: [redacted] Image of a progress bar displaying In Transit status in-transit Product & Tracking Information Postal Product: First-Class Package Service Features: [redacted] Tracking™ Date & Time Status of Item Location January *, , 5:pm Departed Post Office [redacted] Your item has left our acceptance facility and is in transit to a sorting facility on January *, at 5:pm in [redacted] ***Information, if available, is updated periodically throughout the dayPlease check again laterJanuary *, , 7:pm Picked up by Request [redacted] December **, , 4:pm Shipping Label Created [redacted] December **, Pre-Shipment Info Sent to ***
As the consumer has stated, we shipped this right away, as promised, and the [redacted] shows that on the tracking for [redacted] # [redacted] We sincerely apologize that the [redacted] was slower than on the delivery for this package Consumer contacted us via email and we replied via email to the consumer that we would contact [redacted] to have them trace and locate the package, which we did We checked and the [redacted] has completed delivery, as shown below by the tracking infoWe are happy to have helped [redacted] [redacted] *** [redacted] *** [redacted] *** [redacted] *** [redacted] *** [redacted] *** [redacted] *** [redacted] *** [redacted] *** [redacted] *** [redacted] **
This was the worst service I have ever hadI ordered a lightning charging cord for my iPhoneI got it in a timely matter, only it was a broken oneI e mailed to ask what the next step wasThey e mailed back and said to send back to this addressSo I paid my own money to ship it back to them to get a replacementGoing on weeks later they won't answer my phone calls my e mails nothingWon't tell me if they got the charger back won't send me a new oneNo response at allI sent a not so nice e mail asking again if they could check on it and once again ignored the question and they said they have responded to every e mail which is falseHorribleI wouldn't recommend them to anyoneEver ever
Revdex.com:At this time, my complaint, ID [redacted] regarding SuperGoodDeals.com, Inchas been resolved (By clicking "OK", your complaint will be closed as Resolved.) The business finally sent the product It took about a month BEWARE...this organization is obviously run by a person who just doesn't care He will send your purchase whenever he feels like it and you will never speak to him directly.Sincerely, [redacted]
consumer already contacted us directly After requesting multiple times for photos that showed the damage to the package, they finally sent a photo that showed it and we replaced the item for her today [redacted] track # [redacted] the consumer was also notified that this had been done before the complaint was filed by the consumer We are happy to have helped
consumer was shipped exactly what was advertised, but apparently had a problem with the electronics she purchasedWe have a very generous days return policy, must longer than other electronics stores, such as [redacted] ***, etcAll stores have return policies, sometimes products have a problem.Consumer opened [redacted] dispute and lost, because we never received it back from them.We have issued her a courtesy refund as good will gesture and are very sorry that she experienced a problem.The refund was done today through [redacted] , transaction ID# [redacted]
The buyer's post office marked this undeliverable as addressed and it was returned We are sending it out again, as the address they provided to Revdex.com matches the address they gave us, so this was evidently a mistake by her local post office, perhaps a subsitute mail carrier was working that day The buyer should put their name on their mailbox and check with their local post office to see why this has happened The buyer's package is back on its way to them We are happy to have helped Here is their previous tracking information: [redacted] Tracking® [redacted] [redacted] Have questions? We're here to help [redacted] [redacted] Sign up for My *** Only applicable to visual usersTracking Number: [redacted] alert Expected Delivery Day: Saturday, January **, Your item was undeliverable as addressed at 10:am on January **, in [redacted] ***It is being returned if appropriate information is available Product & Tracking Information Postal Product: First-Class Package Service Features: [redacted]
We offer a days no questions asked return policy right on our web site Buyer may return items for a refund or replacement, to: [redacted] ** [redacted] Buyer is mistaking about seeing reviews about our company online, they would have been from other companies selling their own cables, we have very, very few problems with these cables, but are happy to help if one arises
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:When I've received my refund I will be satisfied In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.I received my merchandise on Friday, Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The tracking status still shows that the package was never picked upI have yet to receive anything from this "business." I no longer want the product, and I am still waiting on my refund! Please just refund my money like I originally asked In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] THIS CROOK CAN KEEP THE PRODUCT BUT HE WILL NOT KEEP MY MONEYI DID NOT ASK FOR THEM TO RESEND ANY OF THEIR CHEAP BOOT LEG PRODUCTSI DEMANDED A REFUND AND I WILL GET IT ONE WAY OR ANOTHERI'VE INVESTIGATED THAT THIS COMPANY HAS BEEN DOING THIS FOR TOO LONG, SCAMMING PEOPLE AND THE POSTAL SERVICE WHICH IS ILLEGALA PHOTO OF THE OPEN PACKAGES THEY SEND OUT IS ATTACHED :-) COOL In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
The buyer's package was shipped in December and has been delayed within *** Severe recent weather has caused postale delays Buyer's package is not lost and was last scanned today and should be there in a few days We appreciate your business and apologize for the weather related delays: [redacted] Customer Service › Have questions? We're here to helpGet Easy Tracking Updates › Sign up for My *** Only applicable to visual usersTracking Number: [redacted] in transit, delayed Product & Tracking Information Postal Product: First-Class Package Service Features: [redacted] Tracking™ [redacted]
I purchased an "authentic" iPad 12w charger and cable and received it fairly quicklyAfter approximately hour the unit stopped charging and was extremely hot and had a very strong electrical burning smell I called numerous times with no answer or returned callI emailed them about times and finally received an answer having nothing to do with my complaint I sent the unit back over two weeks ago and still have not received a refund I have called every day since the tracking showed they received the defective unit with no answers or returned calls If you follow this place on resellerratings.com you will see people complaining about how bad this place is He should not be allowed to do business as he sells defective products and doesn't give refunds DO NOT BUY FROM THIS PLACE!!!