contrary to [redacted] ***'s reply, his item does show delivered with the online tracking at [redacted] , for [redacted] # [redacted] .This was delivered on January **, 2015: [redacted] Tracking™ Image of an envelope outlined in blueCustomer Service ›Have questions? We're here to help.Only applicable to visual users.Tracking Number: [redacted] Image of a progress bar displaying delivered statusdeliveredUpdated Delivery Day: [redacted] , January **, 2015Product & Tracking InformationPostal Product:First-Class Package ServiceFeatures: [redacted] Tracking™Date & TimeStatus of ItemLocationJanuary **, , [redacted] **Delivered, In/At Mailbox [redacted] , [redacted] *** Your item was delivered in or at the mailbox at [redacted] on January **, in [redacted] , [redacted] ***.January **, , [redacted] **Out for Delivery [redacted] , [redacted] *** January **, , [redacted] **Sorting Complete [redacted] *** January **, , [redacted] **Arrived at Post Office [redacted] *** January **, , [redacted] **Departed [redacted] Facility [redacted] *** January **, , [redacted] **Arrived at [redacted] Facility [redacted] *** January **, , [redacted] **Departed [redacted] Facility [redacted] *** January **, , [redacted] **Arrived at [redacted] Origin Facility [redacted] *** January *, , [redacted] **Departed Post Office [redacted] *** January *, , [redacted] **Picked up by Request [redacted] *** December **, , [redacted] **Shipping Label Created [redacted] *** December **, 2014Pre-Shipment Info Sent to *** We are happy to help
We shipped this right away and the [redacted] shows that on the tracking for [redacted] # [redacted] We sincerely apologize that the [redacted] was slower than on the delivery for this package Consumer contacted us via email and we replied via email to the consumer that we would contact [redacted] to have them trace and locate the package, which we did We checked and the [redacted] has completed delivery, as shown below by the tracking infoWe are happy to have helped [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Mailed it over two months ago In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have NOT received a refund of $for the Priority Day Shipping fee that I paid This was not delivered in days [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Advertised cable for iPhone pus won't work because Apple rejects its useThe owner of this "business" wants you to try tactics but you can't with a cord Apple won't let you useIt is a cheap [redacted] cable and despite claim on owner's website that you can r return goods the don't work he refuses to answer even after I spent $ returning the cableTaking him to small claims court because he does not answer emails or phone callsBusiness is NO GOODDon't buy
We have not received anything back as of todayHowever, as a courtesy, we will send the buyer two of the cables, which I will personally test.We are happy to help.Here are some trouble shooting tips that the buyer may find useful when buying and using chargers and cables:First, make sure you are not plugging into the usb port of a computer, the newer phones require more power, that can usually only be supplied by a wall or car chargerIf they are not getting enough power, they most often will display a message that the item is not certified and may not work correctlyAlso, any cable, even [redacted] cables, even when plugged into a proper charger, if they have a problem, will display this message; the phone detects that something is plugged in and that not enough power is being transmitted, or perhaps no power at all if the cable has broken.Also please note, that once an ipad has reached full charge, it is for it to display the message "NOT CHARGING."Try our cable with your own charger and then vice versa
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have yet to receive the refund that SuperGoodDeals.com claims to have issued to meIt hasn't shown up in my balance statement, yetIf/when it does, then this matter will be considered 'Closed' I In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I did not receive the item that was advertised. I ordered an [redacted] ipad mini 2 charger. What I received was a made in China knockoff that did not work. I have tried to contact the business multiple times and have not received a response. I do not have a tracking number as I mailed the charger back regular mail. The cost of shipping was almost as much as the item so I chose to mail standard. The item was mailed back 4/*/16. I have not received my requested refund nor will the business respond to my emails. In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Yes, it was delivered ONE MONTH LATER AND YOU CHARGED MY CREDIT CARD!!! I called the [redacted] (Case # [redacted] ) and they said every couple days that package is somewhere in [redacted] Oh maybe at your place of business because it never went out I called you countless times, never a return call!! I refused the package when it was delivered at the [redacted] post office on I dont need this product any longer, nor do I want this product from a company that is unprofessional The package arrived at my home AGAIN after I refused it I would like to see a credit on my credit card or a check for my order This is riduculous Thank you[redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Buyer absolutely was refunded and her info appears belowIt may be in her [redacted] account or may have been transferred back to her credit card or bank account, depending on how she has her account set upFor further information, she can call [redacted] at ###-###-####They can advise her on how to transfer the funds to her bank account, if that is what she wishes to doPayment Sent (Unique Transaction ID # [redacted] ) Sent to: [redacted] (The recipient of this payment is Unverified) Email: [redacted] Amount sent: -$USD Fee amount: $USD Net amount: -$USD Date: Jan *, Time: 08:48:PST Status: Completed Subject: Refund in full for cable Funding Type: [redacted] Balance Funding Source: $USD - [redacted] Account We are happy to have helped
Ordered Christmas presents 12/* They said shipped 12/* When they weren't received I called and emailed numerous times No answer I filled a [redacted] claim to which they finally answered and said that they were resentStill not receivedHave just asked for a refund through PayPal We will see
Revdex.com: The business finally sent me a replacement part I am satisfied now that I have received that which I ordered I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Placed order that took days more to receive than promisedReceived package and not what I ordered and paid forNow owner will not respond to phone calls or e-mails
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Obviously there is an issue with the package being mailedIt is not on my part since the address is correct, the mailbox is labeled and I have never had an issue getting my mail and/or packagesAll I want at this time is a complete refund!!! I no longer want the package (seeing it has been sent back to the business) twice and want my money back In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
tracking shows item was enroute for some time with ***, we apologize that they delayed it if the buyer has a problem with an item, we will also be happy to help, but the following tips may help them so they don't have to return anything: Sorry for your trouble, but will be happy to help.First, if your device is not reaching 100% and seems to be stuck on a lower % of charge, try unplugging your phone or ipad or ipod from the cable and then plugging it back in When you see the little lightning icon in the top right, that means that it is charging again Sometimes simply re-setting it like instantly fixes the problem.Second, make sure you are not plugging into the usb port of a computer, the newer phones require more power, that can usually only be supplied by a wall or car charger If they are not getting enough power, they most often will display a message that the item is not certified and may not work correctly Also, any cable, even [redacted] cables, even when plugged into a proper charger, if they have a problem, will display this message; the phone detects that something is plugged in and that not enough power is being transmitted, or perhaps no power at all if the cable has broken.Next, make sure your phone port where you plug in the cable is clean, try blowing out any dirt or lint which may be in there You can use a computer keyboard dusting can or just try blowing into the hole, to get out any dust You would be surprised how much dust and lint can build up in there over time.Also please note, that once an ipad has reached full charge, it is for it to display the message "NOT CHARGING."Try our cable with your own charger and then vice versa.Whatever is not working, just sent it back to us, so that we receive it within days of the original purchase date, at: [redacted] ** [redacted] I will then replace the part with a new one that I personally test for you Alternatively, you can request a refund by including a note in with your return
I ordered a couple of items for my new iphone off this siteI ordered them on and I still didn't get the email saying that the item was shippedI logged into my 'account' with them and found that they are saying that it did shipI emailed them a couple of times with no return emailI called the number on the website and it doesn't work!!! SCAM SITE!! I will be going to my bank and getting a new card and disputing this charge!
Revdex.com:At this time, my complaint, ID [redacted] regarding SuperGood Deals has been resolvedHowever instead of crediting my bank account I was forced to open up a [redacted] account to get my money backWhen I paid for the product I did so with a debit cardThey also claimed they never got the returned product although the [redacted] shows it was deliveredTheir excuses doesn't explain why they never answered my inquiries and those made by your officeThanks for your help (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedHowever I do have proof that I shipped back the product but I do not have proof of it arriving at the destination although im almost positive it did I appreciate that after almost months of no responses to my exhausting inquiries and then filing a [redacted] claim, being denied refund twice (in one day but no contact to my emails for over a month or phone messages), and filing a claim here, that they FINALLY addressed this and agreed to refundThank you Sincerely, [redacted]
contrary to [redacted] ***'s reply, his item does show delivered with the online tracking at [redacted] , for [redacted] # [redacted] .This was delivered on January **, 2015: [redacted] Tracking™ Image of an envelope outlined in blueCustomer Service ›Have questions? We're here to help.Only applicable to visual users.Tracking Number: [redacted] Image of a progress bar displaying delivered statusdeliveredUpdated Delivery Day: [redacted] , January **, 2015Product & Tracking InformationPostal Product:First-Class Package ServiceFeatures: [redacted] Tracking™Date & TimeStatus of ItemLocationJanuary **, , [redacted] **Delivered, In/At Mailbox [redacted] , [redacted] *** Your item was delivered in or at the mailbox at [redacted] on January **, in [redacted] , [redacted] ***.January **, , [redacted] **Out for Delivery [redacted] , [redacted] *** January **, , [redacted] **Sorting Complete [redacted] *** January **, , [redacted] **Arrived at Post Office [redacted] *** January **, , [redacted] **Departed [redacted] Facility [redacted] *** January **, , [redacted] **Arrived at [redacted] Facility [redacted] *** January **, , [redacted] **Departed [redacted] Facility [redacted] *** January **, , [redacted] **Arrived at [redacted] Origin Facility [redacted] *** January *, , [redacted] **Departed Post Office [redacted] *** January *, , [redacted] **Picked up by Request [redacted] *** December **, , [redacted] **Shipping Label Created [redacted] *** December **, 2014Pre-Shipment Info Sent to *** We are happy to help
We shipped this right away and the [redacted] shows that on the tracking for [redacted] # [redacted] We sincerely apologize that the [redacted] was slower than on the delivery for this package Consumer contacted us via email and we replied via email to the consumer that we would contact [redacted] to have them trace and locate the package, which we did We checked and the [redacted] has completed delivery, as shown below by the tracking infoWe are happy to have helped [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Mailed it over two months ago In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have NOT received a refund of $for the Priority Day Shipping fee that I paid This was not delivered in days [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Advertised cable for iPhone pus won't work because Apple rejects its useThe owner of this "business" wants you to try tactics but you can't with a cord Apple won't let you useIt is a cheap [redacted] cable and despite claim on owner's website that you can r return goods the don't work he refuses to answer even after I spent $ returning the cableTaking him to small claims court because he does not answer emails or phone callsBusiness is NO GOODDon't buy
We have not received anything back as of todayHowever, as a courtesy, we will send the buyer two of the cables, which I will personally test.We are happy to help.Here are some trouble shooting tips that the buyer may find useful when buying and using chargers and cables:First, make sure you are not plugging into the usb port of a computer, the newer phones require more power, that can usually only be supplied by a wall or car chargerIf they are not getting enough power, they most often will display a message that the item is not certified and may not work correctlyAlso, any cable, even [redacted] cables, even when plugged into a proper charger, if they have a problem, will display this message; the phone detects that something is plugged in and that not enough power is being transmitted, or perhaps no power at all if the cable has broken.Also please note, that once an ipad has reached full charge, it is for it to display the message "NOT CHARGING."Try our cable with your own charger and then vice versa
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have yet to receive the refund that SuperGoodDeals.com claims to have issued to meIt hasn't shown up in my balance statement, yetIf/when it does, then this matter will be considered 'Closed' I In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I did not receive the item that was advertised. I ordered an [redacted] ipad mini 2 charger. What I received was a made in China knockoff that did not work. I have tried to contact the business multiple times and have not received a response. I do not have a tracking number as I mailed the charger back regular mail. The cost of shipping was almost as much as the item so I chose to mail standard. The item was mailed back 4/*/16. I have not received my requested refund nor will the business respond to my emails. In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Yes, it was delivered ONE MONTH LATER AND YOU CHARGED MY CREDIT CARD!!! I called the [redacted] (Case # [redacted] ) and they said every couple days that package is somewhere in [redacted] Oh maybe at your place of business because it never went out I called you countless times, never a return call!! I refused the package when it was delivered at the [redacted] post office on I dont need this product any longer, nor do I want this product from a company that is unprofessional The package arrived at my home AGAIN after I refused it I would like to see a credit on my credit card or a check for my order This is riduculous Thank you[redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Buyer absolutely was refunded and her info appears belowIt may be in her [redacted] account or may have been transferred back to her credit card or bank account, depending on how she has her account set upFor further information, she can call [redacted] at ###-###-####They can advise her on how to transfer the funds to her bank account, if that is what she wishes to doPayment Sent (Unique Transaction ID # [redacted] ) Sent to: [redacted] (The recipient of this payment is Unverified) Email: [redacted] Amount sent: -$USD Fee amount: $USD Net amount: -$USD Date: Jan *, Time: 08:48:PST Status: Completed Subject: Refund in full for cable Funding Type: [redacted] Balance Funding Source: $USD - [redacted] Account We are happy to have helped
Ordered Christmas presents 12/* They said shipped 12/* When they weren't received I called and emailed numerous times No answer I filled a [redacted] claim to which they finally answered and said that they were resentStill not receivedHave just asked for a refund through PayPal We will see
This package has already been delivered We appreciate your business and are happy to have helped: [redacted] [redacted] [redacted] *** [redacted] ***
Revdex.com: The business finally sent me a replacement part I am satisfied now that I have received that which I ordered I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Placed order that took days more to receive than promisedReceived package and not what I ordered and paid forNow owner will not respond to phone calls or e-mails
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Obviously there is an issue with the package being mailedIt is not on my part since the address is correct, the mailbox is labeled and I have never had an issue getting my mail and/or packagesAll I want at this time is a complete refund!!! I no longer want the package (seeing it has been sent back to the business) twice and want my money back In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
tracking shows item was enroute for some time with ***, we apologize that they delayed it if the buyer has a problem with an item, we will also be happy to help, but the following tips may help them so they don't have to return anything: Sorry for your trouble, but will be happy to help.First, if your device is not reaching 100% and seems to be stuck on a lower % of charge, try unplugging your phone or ipad or ipod from the cable and then plugging it back in When you see the little lightning icon in the top right, that means that it is charging again Sometimes simply re-setting it like instantly fixes the problem.Second, make sure you are not plugging into the usb port of a computer, the newer phones require more power, that can usually only be supplied by a wall or car charger If they are not getting enough power, they most often will display a message that the item is not certified and may not work correctly Also, any cable, even [redacted] cables, even when plugged into a proper charger, if they have a problem, will display this message; the phone detects that something is plugged in and that not enough power is being transmitted, or perhaps no power at all if the cable has broken.Next, make sure your phone port where you plug in the cable is clean, try blowing out any dirt or lint which may be in there You can use a computer keyboard dusting can or just try blowing into the hole, to get out any dust You would be surprised how much dust and lint can build up in there over time.Also please note, that once an ipad has reached full charge, it is for it to display the message "NOT CHARGING."Try our cable with your own charger and then vice versa.Whatever is not working, just sent it back to us, so that we receive it within days of the original purchase date, at: [redacted] ** [redacted] I will then replace the part with a new one that I personally test for you Alternatively, you can request a refund by including a note in with your return
I ordered a couple of items for my new iphone off this siteI ordered them on and I still didn't get the email saying that the item was shippedI logged into my 'account' with them and found that they are saying that it did shipI emailed them a couple of times with no return emailI called the number on the website and it doesn't work!!! SCAM SITE!! I will be going to my bank and getting a new card and disputing this charge!
Revdex.com:At this time, my complaint, ID [redacted] regarding SuperGood Deals has been resolvedHowever instead of crediting my bank account I was forced to open up a [redacted] account to get my money backWhen I paid for the product I did so with a debit cardThey also claimed they never got the returned product although the [redacted] shows it was deliveredTheir excuses doesn't explain why they never answered my inquiries and those made by your officeThanks for your help (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedHowever I do have proof that I shipped back the product but I do not have proof of it arriving at the destination although im almost positive it did I appreciate that after almost months of no responses to my exhausting inquiries and then filing a [redacted] claim, being denied refund twice (in one day but no contact to my emails for over a month or phone messages), and filing a claim here, that they FINALLY addressed this and agreed to refundThank you Sincerely, [redacted]