Superior Distribution

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

This company is a scam. I received a call to try Pure Green Garcinia for $9.95 for 30 days. on the 14th day my credit card was billed for 99.00. I was outraged! since I never agreed to that amount . they said I had thirty days to cancel, and not 15 days. They took 99.00 on the 14th day. When I had spoke to the lady at the time of placing the order she never told me that at all!! The young girl I talk to after seeing this charge, she was very rude, and would not let me talk to a manager. stated there was no one else to talk to. She said she would cancel any future orders, but could not refund my money. I am still very upset!!

Do not do business with this company, they will make unauthorized charges to your account and not resolve anything.

To

Whom It May Concern,

We recently received the

enclosed complaint letter(s) (Complaint ID #[redacted]) from the

Revdex.com. We are a third-party distribution center, providing fulfillment services for a variety of companies.

We do not market or sell any...

products ourselves. Any complaint

regarding a product shipped from or returned to our facility would need to be

addressed to the company that markets and sells the item.

We have forwarded this

customer's complaint to the company from which she purchased the product, and

received the following response:

Ms.

Allison has been refunded $39.95 for her most recent shipment product she

purchased. The $9.95 shipping and

handling is not refundable. All other shipments would have been outside our 30

day return policy.

Sincerely,

Superior Distribution

To Whom It May Concern,

We recently received the enclosed complaint letter(s) (Complaint ID # [redacted]) from the Revdex.com. We are a third-party distribution center, providing fulfillment services for a variety of companies. We do not market or sell any...

products ourselves. Any complaint regarding a product shipped from or returned to our facility would need to be addressed to the company that markets and sells the item.

We have forwarded this customer 's comp laint to the company from which she purchased the product, and received the following response:

Ms. [redacted] has been refunded $39.95 for her most recent shipment of the product she ordered. The $9.95 shipping & handling is not refundable.

Sincerely,

Superior Distribution

We recently received the enclosed complaint letter(s) (Complaint ID # [redacted]) from the Revdex.com. We are a third-party distribution  center, providing fulfillment services for a variety of companies. We do not market or sell any products ourselves. Any...

complaint regarding a product shipped from or return ed to our facility would need to be addressed to the company that markets and sells the item.

We have forwarded this customer 's complaint to the company from which she purchased the product , and received the following response:

Ms. [redacted] has been refunded $89.95 for the product she ordered.   The $7.95 shipping and handling charge is not refundable.

Sincerely,

Superior Distribution

We recently received the enclosed complaint letter(s) (Complaint ID # [redacted] from the Revdex.com. We are a third -party distribution center, providing fulfillment services for a variety of companies. We do not market or sell any products ourselves. Any...

complaint regarding a product shipped from or returned to our facility would need to be addressed to the company that market s and sells the item.

We have forwarded this customer's complaint to the company from which she purchased the product , and received the following response:

Ms. [redacted] has been refunded $38.95 for her most recent shipments. The $9.95 shipping and handling charge is not refund able. All previous shipments were outside the 30 day refund period when Ms. [redacted] first contacted our customer service department.

Sincerely,

Superior Distribution

We recently received the enclosed complaint letter(s) (Complaint ID # [redacted]) from the Revdex.com. We are a third-party distribution center, providing  fulfillment services for a variety of companies. We do not market or sell any products ourselves. Any complaint regarding...

a product shipped from or returned to our facility would need to be addressed to the company that markets and sells the item.

We have forwarded this customer 's complaint to the company from which she purchased  the product , and received the following response:

Ms. [redacted] has been not been charged $90 for anything. She was charged $ 19.95 plus $4 .95 shipment for product she ordered on 3/21/2014. Any future shipments she was enrolled in were cancelled.

Sincerely,

Superior Distribution

We recently received the enclosed complaint letter(s) (Complaint ID # [redacted]) from the Revdex.com. We are a third-party distribution center, providing fulfillment services for a variety of companies. We do not market or sell any products ourselves. Any complaint...

regarding a product shipped from or returned to our facility would need to be addressed to the company that markets and sells the item.

We have forwarded  this customer 's complaint  to the company  from  which she purchased  the product , and received the following response:

Ms. [redacted]'  membership  with  our  product  has  been  cancelled.    She  has  not  been  charged anything beyond the initial shipment that she ordered. Sincerely,

Superior Distribution

Lies!! Dishonest salesman! I agreed to buy a product and after giving my acct info was told I would be receiving DVD's and my acct would be charged. I immediately told him I changed my mind and wanted to cancel and was put on hold and then told he had cleared it with the supervisor and I would receive the product but would not receive DVD's or have future charges. I rec'd 2 DVD's today and my acct was charged. When I called for a return voucher I was told DVD's cannot be returned. When I tried to ask why he rudely hung up on me. I called back 6 consecutive times and was hung up on every time. How unprofessional!! I called my bank and was told there was nothing they could do; it is between me and the company, so I'm screwed. I only hope they did truly cancel my acct and I don't have future charges! Thieves! That's the only word to describe these companies!

To Whom It May Concern,

We recently received the

enclosed complaint letter(s) (Complaint ID #[redacted]) from the

Revdex.com. We are a third-party distribution center, providing fulfillment services for a variety of companies.

We do not market or sell any products...

ourselves. Any complaint regarding

a product shipped from or returned to our facility would need to be addressed

to the company that markets and sells the item.

We have forwarded this

customer's complaint to the company from which she purchased the product, and

received the following response:

Ms. [redacted] has been refunded

$89.95 for the product she purchased. The $9.95 shipping and handling is not

refundable.

Sincerely,

Superior Distribution

To Whom It May Concern ,

We recently received the enclosed complaint letter(s) (Complaint ID # [redacted]) from the Revdex.com. We are a third -party distribution center, providing fulfillment services for a variety of companies. We do not market or sell any...

products ourselves. Any complaint regarding a product shipped from or returned to our facility would need to be addressed to the company that markets and sells the item .

We have forwarded this customer's complaint to the company from which she purchased  the product, and received the following response:

Ms . [redacted] has been refunded a total of $99.90 for the product she ordered.

Sincerely,

Superior  Distribution

We recently received the enclosed complaint letter(s) (Complaint ID # [redacted]) from the Revdex.com. We are a third-party distribution center, providing fulfillment services for a variety of companies. We do not market or sell any products ourselves. Any complaint...

regarding a product shipped from or returned to our facility would need to be addressed to the company that markets and sells the item.

We have forwarded  this customer's complaint  to the company from  which  she purchased  the product, and received the following response:[redacted]  has been  refunded  $89.95 for the product  she ordered. The $9.95 shipping and handling charge  is not refundable.

Sincerely,

Superior Distribution

To Whom It May Concern,We recently received the enclosed complaint letter(s) (Complaint ID #[redacted])from the Revdex.com. We are a third-party distribution center, providing fulfillmentservices for a variety of companies. We do not market or sell any...

products ourselves. Anycomplaint regarding a product shipped from or returned to our facility would need to beaddressed to the company that markets and sells the item.We have forwarded this customer's complaint to the company from which she purchased theproduct, and received the following response:[redacted] has been refunded $89.95 for the product she ordered. The $9.95 shipping andhandling charge is not refundable.Sincerely,Superior Distribution

To Whom It  May Concern,

We recently received the enclosed complaint letter(s) (Complaint ID # [redacted]) from the Revdex.com. We are a third-party distribution center, providing fulfillment services for a variety of companies. We do not market or...

sell any products ourselves. Any complaint regarding a product shipped from or returned to our facility would need to be addressed to the company that markets and sells the item.

We have forwarded this customer's complaint to the company from which she purchased the product, and received the following response:

Ms. [redacted] has been refunded $39.95 for her most recent shipment of the product she ordered. The $9.95 shipping & handling is not refundable.

Sincerely,

Superior Distribution

This place is a hoax. Please do not order anything from them. I should have known better, but I am still under the illusion that people are good. I ordered product from them, I was told that I could return the product in 30 days if not happy. On the sales slip that came with the product instructed that you needed to call customer service first before returning to get a Return Merchandise Number. When I called to make the return a girl, who was quite unfriendly, told me that there was no refund, no discussion. She did offer me credit, but I decided lesson learned and I didn't want to deal with them again. I've been scammed! arrgghh... I hate that!

To Whom It May Concern,

We recently received the enclosed complaint letter(s) (Complaint ID # [redacted] , [redacted]) from the Revdex.com. We are a third-part y distribution center, providing fulfillment services for a variety of companies. We do not market or sell...

any product s ourselves. Any complaint regarding a product shipped from or return ed to our facility would need to be addressed to the company that markets and sells the item.

We have forwarded  this customer's complaint  to the company  from which she purchased the product, and received the following response:

Ms. [redacted] has not been charged anything more than the initial $9.95 shipping and handling, and has been cancelled from any future shipments and charges.

Sincerely,

Superior Distribution

To Whom It May Concern,

We recently received the encl osed complaint letter(s) ([redacted] the Revdex.com . We are a third-party distribution center, providing fulfillment services for a variety of companies. We do not market or sell...

any products ourselves . Any complaint regarding a product shipped from or returned to our facility would need to be addressed to the company that markets and sells the item .

We have forwarded  this customer 's complaint  to the company  from  which she purchased the product , and received the following response:

[redacted] has been cancelled for all future shipments. She was given a Return Merchandise Authorization number when she contacted our customer service department. Once the product is returned, she will be refund ed the product price less shipping and handling.

Sincerely,

Superior Distribution

To Whom It May Concern,

We recently received the enclosed complaint letter(s) (Compl aint ID # [redacted]) from the Revdex.com. We are a third-party distribution center, providing fulfillment services for a variety of companies. We do not market or sell any...

products ourselves. Any complaint regarding a product shipped from or returned to our facility would need to be addressed to the company that markets and sells the item.

We have forwarded  this customer's complaint to the company  from which  she purchased the product, and received the following response:

Ms. [redacted] has been issued a refund check for $89.95 for the product she ordered.

Sincerely,

Superior Distribution

We recently received the enclosed complaint letter(s) (Complaint ID # [redacted]) from the Revdex.com. We are a third-party distribution  center, providing fulfillment services for a variety of companies. We do not market or sell any products ourselves. Any...

complaint regarding a product shipped from or returned to our facility would need to be addressed to the company that markets and sells the item.

We have forwarded this customer's complaint to the company from which she purchased the product, and received the following response:

Ms. [redacted]  has been refunded  $89.95 for the product she purchased .  The $9.95 shipping

and handling charge is not refundable.

Sincerely,

Superior Distribution