Superior Ford

I used this company for my first out of state move to Los Angeles, CA and am very pleased at how smooth the whole process wentAfter hearing several moving horror stories from friends (things going missing, arriving weeks late, etc.) I was a bit reluctant to use a company rather than rent a truck myself, but am incredibly thankful I went with this company insteadThey saved me money, time, and the headache of doing it all myselfThe movers were professional and efficient on both ends, placing everything in its proper place as per my instructionMy moving rep kept me updated the entire time as to when my things would arrive and stuck true to her wordNothing was missing or damaged and I ended up paying less than I would have had I rented a ***A huge thank you to USA Moving and my rep who was in constant contact with me every step of the way, you will be highly recommended!

On February 7th 2017 I hired a moving company for a move from Arizona to Florida. This move was ordered from and estimated by USA Moving & Storage (Job No: [redacted] ). 1st Choice Moving and Storage was the actual mover. The total items include 11 pieces of furniture (TV stand, 2 sofas, desk, 2 file cabinets, floor lamp, end table, Queen bed, folding chairs and coffee table) and 75 boxes. As agreed upon by the company, all furniture will be wrapped by the mover. The original estimate was 3395 lbs which cost $1865.60. When 1st Choice Moving and Storage came on the day of moving, the head of the movers increased the cost to $3300. He claimed the furniture is way heavier than the estimate. This is a 77% increase, which puts the total weight at ~6000 lbs. They knew we were unable to turn this ask down because we had already cleared out of the house and ready to leave. When furniture arrived to my Florida house, 1st Choice Moving and Storage insisted that I had to pay full balance in

Exceptional customer service experience!! This is an excellent company, from day one I have had nothing but a wonderful experienceI had to leave my things in storage for quite a while and finally had the company move my things from AZ to VA and every item made it undamaged! I would use this company again to move anything I have

WARNING: DO NOT Use this Moving Company! 1st Choice Moving and Storage quoted was $1,More when the owner came to pick up my stuff the day of the move I had no choice but to pay the $1,because everything was set to move ..so I paid the increase Many items were damaged when I received my furniture at my new location BAD, BAD COMPANY

Express Vanlines was hired for a move from Scottsdale AZ to Seattle WA The morning of the move 1st Choice Moving and Storage showed up and started to pack the truck while the Forman did the paper work with me I assumed they were affiliated with Express Vanlines they didn't specify otherwise The truck was half loaded when the Forman (who spoke broken english) told me I would have to pay an additional $dollars for an additional two boxes After they left and upon review of the paper work I discovered I was cubic feet below my allowed footage They where to show up in Seattle the 29th I started calling on the 29th and didn't get a return call until the 31st He said he would show up at 8pm that night, ensuring completion beyond midnight We arranged for delivery the 1st am at 11:00pm I called the driver and he said he would be there at noon At 1:00pm he couldn't find the address so I drove to him and showed him how to get to my address I shuttle was required

WARNING: DO NOT Use this Moving Company! [redacted] Review about USA Moving and Storage in Phoenix, AZ, also doing business as 1st Choice Moving and Storage - N29th Ave., Ste102, Phoenix, AZ The intent of this review is to warn other future moving customers who are researching moving companies in the Phoenix area, as well as those in CO, CA, NC and all other locations this company services [redacted] I hired 1st Choice Moving and Storage, aka USA Moving and Storage in Phoenix, AZ to move me from my house in Cave Creek, AZ to Longmont, CO in July They offered one month FREE storage, which supported my moving schedule and needsThe greatest warning I can give you is to be aware that they use the very shady business practice of bidding low over the phone, using a very inaccurate inventory form, and then add hundreds of dollars at the time of pick-upInitially, based on my recent previous move weight and cubic feet size with a National moving company (and no additions or deletions of goods) 1st Choice Moving and Storage quoted cf as my shipment size and a cost to ship by them of $2,All of my belongings filled about 3/of a 26' U-Haul truckAt pick-up, they said I had a much LARGER shipment (even though I had the previous moving paperwork to prove it) and charged me $3,600!! I suspected the supervisor, Rob, was swindling me so I said I would like to talk to my 1st Choice Moving and Storage sales coordinatorHe said it wouldn't make any difference, as he was my sales coordinator's "boss"I called and complained to Shawn, who gave no advice or help, and then came back to RobRob then lowered the price to $3,I could see it was a "shell game" between the office and RobI should have shown him the door, but had a serious deadline to get my goods out of the house with contractors coming in to do major remodeling the next day When I say "they", I mean you need to be extremely cautious about dealing with their crew chief / supervisor, who comes at the pick-up, Rob (aka Rotem)He is aggressive and demeaning, will bully you about your items and sizes of boxes, even claim he has to charge you more for "packing" items like slipping a plastic cover over a mattress that YOU bought at Home Depot for the move or for packing tape, which their sales office says is INCLUDED in the their original estimateIn fact, all extra needs packing materials were discussed with Shawn, Sales Coordinator, of which there were VERY little and he calculated these into his bidRob adds on whatever he thinks he can get away with by bullying you!! Rob will also claim that your boxes are "larger" than you first claimed on your inventory estimate formThis form only has small, medium, and large categories and he will claim you have EXTRA LARGE itemsHe also claimed I had items I had "not reported over the phone" so had to add a much higher cost (agin, hundreds of dollars)The ONE item was one light-weight, flat, folded up laundry drying rackThat was it!! As an experienced, well-organized mover, I had all of my boxes completely packed, sealed, and well-labeledI had even taped closed all folding step stools, brooms, floor lamps, trash basket nests, etcAll they had to do is carpet-wrap the little furniture I had His crew will not listen to you when you want anything packed a special wayI had paid a carpenter $pre-move for a special wooden crate to be built to move a fragile glass top of a tableThe movers would not do as I asked to use it, wanted to do it (more quickly) their wayParts of the glass table were left outside of the crate, just wrapped in moving blanketsI was afraid these would be broken or lostThey left trash around the house - old empty tape spools, etc., and were not professional at all in how they left my home MAJOR WARNING: Again, "Rob" will fight with you and claim that he is the "BOSS", that no one back at the office can help you if you callHowever, CALL ANYWAY!!!!! I did call Shawn and he acted sympathetic to me, but seems to be very intimidated by this Rob fellow and has no power at allAsk for the owner, ARIK!!!! I asked for an in- home, VISUAL ESTIMATE, but they said they were "too busy" for this I called several weeks before the move for this estimateDO NOT accept a bid over the phone!!! Insist that they send their sales estimator out to your house BEFORE you sign a contract with them to give you a NOT TO EXCEED ESTIMATE with his guaranteed signature and date on it Another shady practice of 1st Choice Moving and Storage is how long it takes for this company to get your household goods to you AFTER they have picked them upMost moving companies take about a week to ten days, at the very most1st Choice will have you sign an agreement for much longer than this and delay delivery as long as you let them get away with it I had a smaller load and knew they would add me to a larger van with other customersHowever, I was only miles away from Phoenix and it took weeks for them to deliver to CO, but only after I called at least times to ask when my delivery would happenIt was only by this sheer persistence that I believe I got on the delivery schedule at all There is something very shady about how they schedule these deliveriesIt has nothing to do with your needs or good customer serviceThey have lots of excuses and you will be transferred from one person to another to get answersThey say they will "get back to you" but won'tYou will have to call again and again I got very concerned that it was taking so long to get my small shipment delivered just hours away, miles, from Phoenix to the Denver areaI decided to google this company and to my horror, I found terrible reviews on Yelp while I was waiting in CO for my goodsOther customers, like I have here, reported terrible problems with "Rob", large increased picharges, and especially, those who had had their goods put in 1st Choice's storage, found their boxes had been opened, gone through, even a vacuum cleaner used, full of old hair that was not theirs Check out Yelp yourself!! I was petrified waiting for my goods to arrive, not sure what might be stolen or brokenAs it turned out, my goods arrived in good order except for two broken floor lamps and many boxes with no sticker numbersMy delivery driver told me it was because my goods had never been put into their warehouse, but instead had been sitting for weeks on his extra van, that they arrived in better orderSee story below why you should NEVER use longer-term storage with 1st Choice Moving and Storage!!! However, I discovered on delivery that the inventory that Rob did on piwas missing LOTS of numbered stickers, some boxes had double numbers on them, and these unstickered items had not been put on the inventoryIt took a great deal of time to locate all the boxes on the inventoryI am extremely organized and had every box well labeled on all sides and it was a nightmareOn pick up and delivery, BE SURE to take the time to check over your inventory before it leaves your house and at the delivery destinationDo not feel pressured to just "make a claim later", as they suggest!! Without a sticker on every item, they can say you never had it in your shipment and steal it from you or not allow you to make a claim!!!!! The delivery team in Colorado was excellent and went well beyond to help deliver and set up our household goodsI was told that my goods had gone directly onto Steve's van from my AZ house, were stored there for the weeks before coming to CO, not at the 1st Choice warehouse Phoenix weather has been 110-degrees for weeks, so 1st Choices claim that my goods would be stored in a cooler warehouse did not happen Who was guarding my goods? I was told at my delivery by my moving crew that, if your goods go into the 1st Choice Moving and Storage warehouse in Phoenix, they have a surveillance camera that runs 24xHOWEVER, the man who manages this warehouse, "RUBIN", and his accomplice, "JOHNNY", have a way of turning this off while they go through all your goods, steal from or disrupt your boxesThey can erase the video tape and make it look like nothing has happened so the owner and manager of this company, ARIK SKULNICK, does not know about their criminal behavior RED FLAG: By the way, "JOHNNY" is also one of the packing up crew members in Phoenix, so he sees everything you are shipping when he packs you up at your house!! CAN YOU SEE NOW WHY I AM WARNING YOU TO _NEVER HIRE THIS COMPANY???!!! If you have been duped like me, over-charged and suffered damages, aggressive bullying by Rob, or delayed delivery of your goods and feel helplessif you put your trust in 1st Choice Moving and Storage and thought YOU just had to be "patient", but still got horrible customer service, PLEASE report this company to the Revdex.com (Revdex.com), on Yelp, Craigslist, on all moving review websites, AND send a letter directly to the owner of 1st Choice Moving and Storage: MrArik Skulnick, Owner 1st Choice Moving and Storage North 29th Avenue, Suite Phoenix, AZ If they arrive on moving day and charge you hundreds of dollars extra before they even start packing, show them the door and get another mover!!! Be very careful about FREE STORAGE deals, too!! Get references from other customers who have USED their storage services!! Ask how long they waited for delivery and how many times they had to call this company to get their goods on a delivery schedule In summary, DON'T USE 1st CHOICE MOVING AND STORAGE, also doing business as USA MOVING AND STORAGE, out of Phoenix, Arizona, or probably anywhere else!!

Hi all Move went pretty smoothJust make sure that you give an accurate item list to avoid issuesDelivery took little longer but got everything in one piece

Exceptional customer service experience!! This is an excellent company, from day one I have had nothing but a wonderful experienceI had to leave my things in storage for quite a while and finally had the company move my things from AZ to VA and every item made it undamaged! I would use this company again to move anything I have

Arrangement of services was quick and very easyEfficient & professional movers who were careful with my things while also moving quicklyWould definitely recommend and use MOVE again as they are the best in their business!

All my belonging was delivered in the time period they said it wouldThey were helpfully and made my move stress freeEverything is delivered to me the same way they took itNothing was lost or brokenI was very pleased with the whole moving experience

I moved from AZ to VA with Move I would like to say this is a very good company, great sales,and moving crew and customer service I was a little worried about using a moving company to move everything I work so hard go get but this company from the 1st time Shawn(sales rep) contracted me and I told him all my concerns he gave me peace of mind and he was not wrongfrom the pick up to the delivery of my belonging everything was greatI really recommend 500Move I did to my sister and she also had a great move with them I have used this moving company times now1st and 2nd time there were great!!!! Good price, professional and fast, great customer service I dealt with Maria most of the time she helped me and made sure my 2nd moved happen good and stress free just like my 1st moveONCE AGAIN I RECOMMEND THIS COMPANY !!

Move were all business and worked quickly to get my stuff packed and they appeared to take good care of my itemsThere was only a small mishap on the other end involving a plastic bin taking a dive, but the contents were unharmedIf ever in future I need to move, I will definitely hire them again!