T & R Properties, Inc.

I was mistakenly charged for Renters insurance for a full yearI’ve maintained renters insurance privately the entire duration of my time at the property, have always provided copy of proof and maintained T&R Prop/Fox Run limted as an additional insured interest in the account as per their requirementHowever, when this overcharge was discovered and brought to the attention of management, refund credit to my account for what I was wrongly charged for was denied because “They do not provide refundsJust look at it as being double covered during that time”

I started a lease transfer process in April to move from a bedroom unit to a bedroom unitI was provided the new unit number and my significant other needed to complete an application to be added to the new leaseShortly after, I was told the unit was no longer available for my anticipated move out date of 5/I was emailing and calling the leasing office numerous times to get updates on the availability of another bedroomNothing was able until a 7/move in dateThrough the entire process, again starting in May, I was told there would not be another deposit due since I was staying in the same complex but there would be a transfer fee of $The entire month of June I had been trying to obtain my new address and the cost of move-inI did not receive this information until the day I was to move in 6/and has not been shown the actual until 6/29, since the office would be closed on 7/On 6/30, my significant other and I were in the office getting ready to sign the le

I looked at an apartment to move into in July for months completed the paper work did everything they asked (switching over gas to my name) to move into the apartment on August 6thWe went to look at the new apartment location and to my surprise I was moving into an apartment that was directly in front of a huge green trash bin! My rent would have been almost $a month and I refuse to pay that much money for that and was never told that I would have no front parking because of this trash binI called the rental office to see if I could figure something out and no one picked up! I called over and over and never got a call so I left a message and still no call and my move was for the next day! I decided to start looking for another apartment because I had to be out of my house that week and planned everything around my moveI finally got a call the next day asking if I'll be in to complete the rental process and I advised them that I will not be and explained the situation

RUN AWAY AS FAST AS YOU CAN FROM THESE SLUM LORDS!!!!!!! I have filed multiple maintenance requests to have everything from the giant hole in the front of my house fixed, to the broken air conditioner, to which years later, nothing is fixedWhy would you stay years you ask? Well because they TRAP YOU into your next lease by not notifying you that your lease has expired & then threatening to force you to pay back rent, that's market rate rent & a month to month fee for your failure to put in writing days before then end of your lease that you want outYEAH it's SHADYIt's all smiles with the office ladies & then *** after you sign on the dotted lineI've tried every avenue available to resolving these issues politelyI have never felt so mistreated for trying to do the right thingI don't feel like asking to have working air, or no hole in the roof are unreasonable requestsThe maintenance man says "I'll be here first thing in the morning" doesn't' come, you call to find out where he's atno responseThey just won't answer, because of their handy caller id, and then when they do they just pass the buckAll the way up to corporate office, and then they laugh at you & tell you there's nothing that you can do, little guyI've rented for years all over Ohio & I have never been treated to so badlyI hope you will heed this warningI hope someone will investigate these guys & shut them downSAD how they take advantage & treat honest peopleIf I could give negative starts I would

In Mid-May I went to view a model bedroom bath apartment w/Victoria at *** *** ** ***, OH A few days following the viewing I expressed my interest in wanting to rent the apartment, stated that I would need to move no later than Saturday May 27th and proceeded with the application process which included an application fee of $and a refundable holding fee of $seeing that I was assured that the unit would indeed be ready by May 27th During this time I was working with the assistant manager, Patrick and once I was notified of the approval, I asked again if my unit would be ready for moon Sat May 27th; by this time it was around May 19thPatrick stated that I was to call back by Wednesday to verify if the unit would be ready in time Initially, I was told that I would be moving into unit *** *** ** ***, however I could not view the unit at the time I called and spoke to Patrick on Monday May 22nd to check the status of the unit and was then

Deposit amount refunded by T&R Properties was $less than it should have been Upon turning in our notice (within the required time) and speaking with the on site property manager, we were informed that we had a zero dollar outstanding balance Once the deposit was processed there was an additional taken The explanation provided was because we were not under a lease for the month prior to moving there was an additional $month to month fee All rent payments are made online and when the rent was paid for the last month the fee was not noted online nor was there a balance of showing prior to the money being taken from the deposit I had a conversation with the property manager in the middle of the month (September) because we were discussing a pet deposit, and was told at that time our balance was
If there was a month to month fee, it should have shown up for our payment that was due on September 1, and would have shown up on our Rent payment a

I moved out of Crystal Lake apartments in May and had permission from the office manager to hand in the keys a few days laterI did not get this in writing and was subsequently charged for an extra monthI was made aware of this two months later and spoke to a T&R Properties representativeI was under the impression that everything was resolved, but discovered that this is now listed on my credit report as an outstanding debtI contacted the company again and because none of the people know me there anymore, they are saying that the documentation shows I handed the keys in on June 1st, making me liable for an extra months rentThey are not prepared to take my word that I had permissionCurrently (2017) it is preventing me from renting another apartment

they do not keep place up, they do not clean the halls ways, they do not paint, they do not fix the gate, vacauum and clean the rugs, this is condo, lets start looking like a condo...currently the gate has not working now for the past two years
they removed the dumpster, and have not had it replaced, they need more lightening because its has been reported many theft and stolen cars at Dorothy ponds, they need to exterminate outside the doors, we are greeted by giant bugs and spiders,

I lived in *** *** *** *** ** for months, I was always paying on time and had limited interaction with management (I did have some mice infestation issues, Water Leaks, People not cleaning after their pets) issues that I reportedI provided notice of leaving with ample time according to my contractI contacted the managers whenever they were on site to make sure things were normalnever did I receive any additional guidanceI moved out successfully on Apr as per my notification not to renew my leaseI talked to the property manager at the time because she was leaving and I had to return the keys, she requested they were left by the leasing office door upon my departureI did it accordinglyI didnt hear anything back from them until May when they told me I had not returned the keys, I told her (Jennifer B*** they had been retured as per instructionsshe told me she was going to ask aroundI called every day until she told me they were found (She travel

My ceiling began leaking 9/5/I gave the Moors permission to enter my unit 9/6/2016, 9/7/2016, and 9/14/for the same issue that was not being fixedThe moors allowed their maintenance men to enter my unit without my permission/consent 9/20/2016, 9/21/2016, 9/26/I emailed on 9/27/and informed them they are required to send out a notice prior to entering10/1/I received a hour notice for 10/3/to finish the repair on the ceilingWhen I returned home on 10/3/the maintenance men had used a bath rug I purchased with a custom batman design to catch paintit had initially been hanging on the side of my tub they laid it out on the floor to catch paint, they proceeded to walk through my entire unit to find my broom and dust and used that to clean up paintI informed the apartment complex on 10/4/at 1245pm of the damagethe moors broke several tenant landlord laws including abuse the right of access to my unit5321.04(8)entering without

On August 15th I spoke with Jamie from the rental office Bayside and made a complaint that my air conditioner was leaking water on my carpetJamie stated that she will get maintenance to come out in hours to fix itOn August 17th the maintenance department had not come out to take a look at my problem with the AC unitSo then I contacted the 24-hour hotline and spoke with Jennie and she sent someone out to my apartmentHe looked at it and stated that it is missing Freon and that he could not fix it, because the rental office does not pay his company for working on the weekends, which I thought was very unprofessional to saySo he stated he would be in on Monday August 20th and no one came to fix itSo I called and spoke with Jamie to find out what happened and she stated that the maintenance person said nothing was wrong with your air and he did not see anything leakingI am very upset, because I have a small child in the home and they are in breech of contract to keep all w

They stole my deposit moneyThe whole staff was changed while I was living thereSo, the new management conveniently lost my move in formHad no data feom the previous management and decided to charge me for things that had already been reportedThey showed no flexibility whatsoever into looking at it or looking into their archives in order to clarify thingsThey are THIEVES!!! And have a terrible customer service

My apartment complex had a hot water tank bust in the buildingIt caused my toilet to run until they fixed itThis was in SeptemberI was told I would start paying for water for OctoberI paid in OctoberMy November bill is They are billing me for 8-26-9-They will not adjust my bill for the leakI was also billed a late fee of in SeptemberThe late fee was for AugustI was never notified about the fee, it just appeared on my rent billI would like this reviewedI live by myself in a one floor aptI do not agreeThe reason my bill was high is due to lack of care of the aptThey were notified, did nothing my toilet ran from Friday to MondayOnce it was fixed, my toilet stopped runningI spoke with John Morrison at the Moors who said it was my fault and deal with itI want to know why I am being billed Aug, septIn November, when I was notified to start in OctWhy was I charged a late fee for August in September and was never notified by apt

My rental lease expired in September and I have not received one single notice of rent increase due to me being a month to month tenantI have not signed anything, nor received any paperwork that says what my rent will beI went to pay my rent this week and they increased my rent by $for January rentI called and the landlord said that it is $per month since my lease expired (totaling $and all billed at once)She also went on to tell me that she is not legally required to give me ANY written notice of an increase which I know is not legalI do not have a problem with a rate increase since I know I'm month to month, but you can not legally increase my rent without day noticeI have paid my rent in full on time every month and have been a good tenant this year and this is not professional at allI expect my tenant/landlord relationship to be professional and I should have received day WRITTEN notice by certified mail

HI I lived in *** appartment in hilliard ohio managment is worst appartment is pretty old every other week I have go to the office and make a complain about something is not working after putting a ticket super will show up after weeks or weeks beacuse they don't have enough staff as well as after fixing it is same problem again also when I left the appartment I called professional guy to clean the carpet rest of the appartment I clean my self and I made so my times complain about my windows and patio galss door there is air coming and also near to the window lots of molds molds grew on wall near window they come with the clorex and clean and go all the time when I left the appartment I show lady manager pic this is a mold I had problem forever she said we will take care of it but they did not they charge me for paint , carpet cleaning , cleaning kitchen, drawer need to repaire, bathroom cleanning total the send me bill of $which is I clean my self and I picture of that I ask her so may times can you email me picture she refuse to send me as well as they refuse to send me work order for my enitre stay in that appartment its is worst place to move """ please be careful """" and this is a property of T & R properties inc all the management

My family and I moved into carriage lane apartments in February That includes adults, a year old and a month old
Our neighbors that share a wall structure with us moved in in March
For the past months I have had several talks with the staff in the leasing office because my neighbors smoke marijuana insideI know they have been served warning and violation with a fineHowever, after that the manager has told me there's no proof and there's nothing he can doThey have never followed up at the time I call and say it is happening at the momentThe manager, chris, came by once to 'check it out' and it was hours after the neighbors had left, therefore no smellI have called the cops and they even came to talk to the neighbors yet it is continuingMy son's bedroom shares a wall with the neighbors room where they primarily smoke the marijuanaThe smell is so strong it keeps me awake in the middle of the nightI tried to call corporate (t&r properties) and

We moved into crystal lake apartments at the end of January and have had nothing but problems hereWe have mold in our apartment still and there was so much in here when we moved inThey said the cleaning crew came in and when I wiped everything down with Lysol wipes everything was brown when wiped offThe way they do fix things it definitely not rightThe management here is awful and rudeWhen we have an issue they tell you to put in a service order but then have an attitude about what needs fixedI pay $a month and this place isn't worth itNothing is updatedThey said they steamed cleaned the carpets but why is there a big puke stain in one of my sons bedroomI have to keep a rug over it so u dont see itThis place is a joke and I've got all the pic's of when we moved inThe drunk neighbor assulted ppl right after we moved in and of them was me and my husbandNot sure how he can still live hereThe management here doesn't follow the lease agreement an

I live at the Fairway at South Point in *** ** I rent this property from T and R properties I have had several issues since the beginning, first off I moved in and the place was filthy dirty, then I had a leak in my laundry room for 2-1/weeks they came in and could not locate the problem, after my carpet was completely soaked they rip my carpet back and put a floor dryer in for hours Came in to take the heater and just threw my carpet back so now when I vacuum my carpet pulls up with the sweeper These last months I have used over 15,gallons of water a month which has resulted in an almost dollar water bill and gas bill because my heater has to heat the water that runs through it even tho I was not using that much its just how a boiler system works I guess I asked for them to check into this for me and reimburse me for the billsI call the office and the corporate office to times a day and never get a return call back The general manager is either in a meeting or out of the office The main office where I live is the same way

I have lived at Dooleys Orchard for almost four years now and have watched an amazing change,they have provided a dog park,a nice garden area and the lighting and customer service has improved dramatically.I renewed my lease last week and they came in and painted an accent wall in my living room and I absolutely love it.I love my apartment and would recommend it to anyone

They took our security deposit for an apartment that we were not interested in.we were told we would whave twenty four hours to make a decisionWe were told they were going to send us a check and that it had been processed,and now it has been six weeks and they haven't returned any phone calls