Targeting Doctors helps financial advisors acquire physician clients[redacted] a financial advisor, had a conversation with my colleague about our menu ofTargeting Doctors servicesMr [redacted] purchased a monthly membership of the Academy ofPhysician Engagement for $197.00.Not certain that this was the right choice, Mr [redacted] reached out to meWhen I returned hiscall on /10/he decided to enroll in the Cracking the Physician Code courseI offered toapply the $he had already paid towards the tuition of $I also told him that I offered a30-day unconditional guaranteeHere is my email to himWhen we were three quarters of the way through the course-beyond the 30-dayguarantee period- MrR [redacted] informed me that he decided to leave the financialservices industryHe requested a $refund.After consideration here is my response to him:***,I have been thinking about your request I have compassion for your situation and can only imagine how difficult things are foryou nowI am philanthropically minded, and contribute to my communityThat'swhy I offer to upgrade you to a higher level of service as my gift to you.However, you must also understand that I am running a businessYou made achoice to invest in this programI delivered the content as promisedIn fact, Iinvested more time with you that I did with most clients.Right now asking me for a refund is like ordering and eating most of a steak dinner,and asking for a refund because you have decided to be a vegetarianIt is not fairto me to issue a refund for services that you voluntarily signed up for and received.In fact, issuing a refund dishonors the value I delivered to you.I genuinely wish you the best, and hope that you can see things from myperspective.My best,VickiI honored my business commitments to MrR [redacted] He had access to 75% of thecourse content when he decided to leave the financial services industryMore than 30days transpired when he requested a refund.I stand by my decisions.Sincerely,Vicki R [redacted] MD
The consumer signed up for a membership service at $a monthHe called because he was not sure this was the right purchaseHe upgraded to the course instead of the membership serviceI applied the $to the courseAnd he asked for the refund beyond the day refund period
Targeting Doctors helps financial advisors acquire physician clients.[redacted] a financial advisor, had a conversation with my colleague about our menu ofTargeting Doctors services. Mr. [redacted] purchased a monthly membership of the Academy ofPhysician Engagement for $197.00.Not certain that this...
was the right choice, Mr. [redacted] reached out to me. When I returned hiscall on 7 /10/15 he decided to enroll in the Cracking the Physician Code course. I offered toapply the $197 he had already paid towards the tuition of $897. I also told him that I offered a30-day unconditional guarantee. Here is my email to himWhen we were three quarters of the way through the course-beyond the 30-dayguarantee period- Mr. R[redacted] informed me that he decided to leave the financialservices industry. He requested a $700 refund.After consideration here is my response to him:[redacted],I have been thinking about your request.
I have compassion for your situation and can only imagine how difficult things are foryou now. I am philanthropically minded, and contribute to my community. That'swhy I offer to upgrade you to a higher level of service as my gift to you.However, you must also understand that I am running a business. You made achoice to invest in this program. I delivered the content as promised. In fact, Iinvested more time with you that I did with most clients.Right now asking me for a refund is like ordering and eating most of a steak dinner,and asking for a refund because you have decided to be a vegetarian. It is not fairto me to issue a refund for services that you voluntarily signed up for and received.In fact, issuing a refund dishonors the value I delivered to you.I genuinely wish you the best, and hope that you can see things from myperspective.My best,VickiI honored my business commitments to Mr. R[redacted]. He had access to 75% of thecourse content when he decided to leave the financial services industry. More than 30days transpired when he requested a refund.I stand by my decisions.Sincerely,Vicki R[redacted] MD
Targeting Doctors helps financial advisors acquire physician clients[redacted] a financial advisor, had a conversation with my colleague about our menu ofTargeting Doctors servicesMr [redacted] purchased a monthly membership of the Academy ofPhysician Engagement for $197.00.Not certain that this was the right choice, Mr [redacted] reached out to meWhen I returned hiscall on /10/he decided to enroll in the Cracking the Physician Code courseI offered toapply the $he had already paid towards the tuition of $I also told him that I offered a30-day unconditional guaranteeHere is my email to himWhen we were three quarters of the way through the course-beyond the 30-dayguarantee period- MrR [redacted] informed me that he decided to leave the financialservices industryHe requested a $refund.After consideration here is my response to him:***,I have been thinking about your request I have compassion for your situation and can only imagine how difficult things are foryou nowI am philanthropically minded, and contribute to my communityThat'swhy I offer to upgrade you to a higher level of service as my gift to you.However, you must also understand that I am running a businessYou made achoice to invest in this programI delivered the content as promisedIn fact, Iinvested more time with you that I did with most clients.Right now asking me for a refund is like ordering and eating most of a steak dinner,and asking for a refund because you have decided to be a vegetarianIt is not fairto me to issue a refund for services that you voluntarily signed up for and received.In fact, issuing a refund dishonors the value I delivered to you.I genuinely wish you the best, and hope that you can see things from myperspective.My best,VickiI honored my business commitments to MrR [redacted] He had access to 75% of thecourse content when he decided to leave the financial services industryMore than 30days transpired when he requested a refund.I stand by my decisions.Sincerely,Vicki R [redacted] MD
Complaint: ***I am rejecting this response because: I never authorized the chargesSincerely,*** ***
The consumer signed up for a membership service at $a monthHe called because he was not sure this was the right purchaseHe upgraded to the course instead of the membership serviceI applied the $to the courseAnd he asked for the refund beyond the day refund period
Targeting Doctors helps financial advisors acquire physician clients.[redacted] a financial advisor, had a conversation with my colleague about our menu ofTargeting Doctors services. Mr. [redacted] purchased a monthly membership of the Academy ofPhysician Engagement for $197.00.Not certain that this...
was the right choice, Mr. [redacted] reached out to me. When I returned hiscall on 7 /10/15 he decided to enroll in the Cracking the Physician Code course. I offered toapply the $197 he had already paid towards the tuition of $897. I also told him that I offered a30-day unconditional guarantee. Here is my email to himWhen we were three quarters of the way through the course-beyond the 30-dayguarantee period- Mr. R[redacted] informed me that he decided to leave the financialservices industry. He requested a $700 refund.After consideration here is my response to him:[redacted],I have been thinking about your request.
I have compassion for your situation and can only imagine how difficult things are foryou now. I am philanthropically minded, and contribute to my community. That'swhy I offer to upgrade you to a higher level of service as my gift to you.However, you must also understand that I am running a business. You made achoice to invest in this program. I delivered the content as promised. In fact, Iinvested more time with you that I did with most clients.Right now asking me for a refund is like ordering and eating most of a steak dinner,and asking for a refund because you have decided to be a vegetarian. It is not fairto me to issue a refund for services that you voluntarily signed up for and received.In fact, issuing a refund dishonors the value I delivered to you.I genuinely wish you the best, and hope that you can see things from myperspective.My best,VickiI honored my business commitments to Mr. R[redacted]. He had access to 75% of thecourse content when he decided to leave the financial services industry. More than 30days transpired when he requested a refund.I stand by my decisions.Sincerely,Vicki R[redacted] MD