Taylor Morrison Reviews (45)
Since the construction gate was installed, the gates for the residents have been closed.a misleading sign was placed near the residents entrance indication No construction traffic on the bottom of the sign and Construction traffic on top of the sign. In order to see the sign you have to have already made the turn into the street, so regardless if you understand the sign or not you are already on the street.
Speeding contractor traffic has decrease since some of them do use the correct entrance but many continue to use the “residents” gate and simply wait until a resident with a transponder triggers the gate to open, allowing the contractor thru the gate, forcing the resident to go around or crash the gate. Also some contractors continue thru the gate after a resident, breaking the gate.
Over the past 10 months the gates have been broken at least once a week, because of contractors not following the “rules”. The latest incident resulted in the gates being in the open position for over three weeks. (So much for living in a gated community). The costs for the repairs are being covered by the hoa ( actually the homeowners thru increased annual fees).
In addition to the vehicle gates not working, at least two pedestrian gates cannot be locked because of misalignment between the post with the lock mechanism and the post where the striker engages.
If you are looking for a community that takes care of its residents this isn’t the one to choose. Besides safety issues, the hoa does not do an adequate job of assuring expenses are justified before paying them.
No surprise. Same here. The worse part is the constant lying and the gaslighting. The warranty department takes ZERO responsibility for the atrocious job they built. In fact they side with slave labor contractors they hire. Me and my husband are incredibly disappointed and dissatisfied with our purchase.
I don't think so. I contacted a board certified real estate attorney.
They built a leaky product, cancel me and say there keeping my money. do you want this?
Very sleazy company
TOXIC BLACK MOLD - & it's happening again! Do you really think Taylor Morrison completely changed their business practices for the better in this latest 10+ year building boom? If you do your research the answer is a resounding NO!
Taylor Morrison has managed to keep their dirty little secret (TOXIC BLACK MOLD in their new homes) by forcing the unfortunate homeowner to sign a Non Disclosure Agreement before starting the process to "fix" their mold problem. Taylor Morrison's MO is to blame the AC system & the contractor that installed it. They give a master class performance when it comes to convincing you they are working hard to fix the problem. They are not. It is smoke & mirrors. Look over here at the AC so you won't investigate further.
The real problem requires you to take the initiative and be your own advocate. In many cases it has been proven that the REAL problem is an undisclosed construction defect associated with the floor plan itself. You will need to employ the services of a professional engineer. They will do energy calculations & calculate for air flow. Math that cannot be disputed. The real problem in many of the homes with TOXIC BLACK MOLD is poor ventilation/air flow that promotes moisture and humidity in the home. A design flaw in the floor plan itself! This is a BUILDING CODE VIOLATION, NOT A WARRANTY ISSUE. That's what Taylor Morrison DOES NOT want you to KNOW! If it is assumed to be a warranty issue then you are contractually obligated to arbitrate. Arbitration is usually not in the homeowner's best interest.
Here's some GOOD NEWS ! Anderson V. Taylor Morrison of Florida Inc Inc, 223 So.3d 1088 (Fla. 2d DCA 2017) (arbitration provision in limited warranty violated public policy and was unenforceable because it could be read as precluding homeowners from obtaining a remedy for a claim statutory building code violation) IF your issue is a BUILDING CODE VIOLATION...YOU CAN SUE TAYLOR MORRISON! No forced arbitration! They cannot call all the shots and bully you anymore! You are free to SUE them!
Please do not fall victim to the empty promises and stall tactics. There is no real intention to fix building code violations because in doing so they would expose their dirty little secrets. They would have 1000's of homes to fix. It is easier for them to lie, delay & deny. Remember what happened to Mar Bella in Galveston TX from 2015? It is STILL not resolved.
Don't be a victim...BE A LION! Stay strong!
After waiting 16 months, I moved into my new home on Oct. 15, 2022. I had a flood in my kitchen shortly after moving in because Taylor Morrison did not hook up my dishwasher correctly. My home inspector was unable to check it because Taylor Morrison put it in hours before my closing. It is now November 28, 2022, and they still have not lifted or replaced the wet flooring. The growth of mold and bacteria is very concerning.
The county inspector has come by my home multiple times to tell me that my new home is still failing inspection. I don't understand what Taylor Morrison is doing behind the scenes to get their CO's issued.
I have been trying to be patient with Taylor Morrison while living with non-functioning lights, defective windows that don't lock and/or open, uneven flooring, and so many other unacceptable quality issues.
Taylor Morrison's management, construction and warranty teams are all well aware of these submitted warranty claims, but they choose to do nothing.
All future homebuyers should definitely do their homework before signing on the dotted line. I would hate to see anyone else go through this stress and upset.
The Palmero community is a DUMP - garbage everywhere. The dumpsters are overflowing with construction materials blowing into the ponds and gardens. No one, including the supervisors and sales agents, take notice or clean up. It is ABSOLUTELY PITIFUL. The lawn crews do as little as possible, leaving the place unkempt with long grass and gardens areas full of weeds and debris. They run over the garbage, shredding it, and destroy the sprinkler heads.
At this price point, buyers have many options... you can get much better value with other builders.
The confirmation in lack of quality control and so called inspections was recently made clear when we removed our countertops for an upgrade. Behind the cabinets were numerous empty cans, water bottles and even dried up food. Clearly this trash was there from the time of pre drywall inspections and up to installing cabinets and countertops with no one giving a s%#@. We now can only wonder what is hidden in other areas of our home. Our
photos of this shocking find sent to supervisors remain un answered.
If you want a quality home look elsewhere
I agree with every word of your review! Building in Skye Ranch, Sarasota, FL and have experienced the same. I do not understand how Taylor Morrison is still in business.
What area are you building. We are building in Sugar Land Texas and this is the worst builder we’ve ever dealt with.
-windows are sound proof, I can hear people taking on street
-wall thickness, I can here water flushes from dry wall from first floor when I sit that ground floor
-wiring god help us, don't know what/how they installed, my dryer stopped working then I contacted them they said faulty appliance and even after replaced it still not working.. then we found that wiring in the outlet is faulty. overall stupid builder and cashing on this demand of homes.
In the meantime our Lenders are being stalked by their sales office for approval letters on a home they are dragging their feet on and they are pissing off the lender.
IF I KNEW THINGS WOULD HAVE TURNED OUT THIS WAY I WOULD NEVER HAVE SIGNED WITH THIS BUILDER. ABSOLUTELY HORRIBLE BUSINESS PRACTICES!
I AM ABSOLUTELY DISGUSTED WITH THE AGGRAVATION AND STRESS THEY HAVE CAUSED US IN THIS PAST YEAR.
1. The dryer vent was installed crooked and encased in the wall where you couldn't hook it up.
2. The granite counter tops are rough and they have still not repair or polished them down.
3. The ceiling are not level and you can see the seems of the drywall and the orange peel finish is lumping up in spots and missing in others. They started the job and stopped and the men are going to coming back for a week and our house is a mess. Why they let their contractors do this is beyond me. Finish the job you started!
4. They didn't put in the R.O. and had to install it when we noticed.
5. The foundation is already cracking and popping up tiles in the kitchen. The cabinets are pulling away from the wall and had to be re-caulked.
6. The screen door was made wrong and they need to replace it.
7. The tiles on the roof should match on our model and they are different colors. The roofers didn't mix them up so we have big areas that are not the same color.
8. You can see the seam in the carpet in our living room and bedroom and it still has not been fixed.
9. There were nails in the drywall that you could see and corners that were damage that have not be corrected yet.
10. The painters missed the corners of the ceiling and the walls with paint. Plus I have seen were they water down their paint. Our neighbors paid to have the two tone paint and it looks horrible.
11. The landscape was done with the bottom of the barrel in plant material. We replaced almost everything in our front yard.
12. There is grout on the base boards they didn't clean off.
13. The veneer on the front of the house is so crooked. We choose not to have it fixed in worries that it might crack the stucco.
13.The fence had to be repaired because it was coming apart and is still crooked.
There is more, but I think this is enough. TM did not stay on their subs to do a good job. They sting you along in hopes that you will give up. I would never buy another home from TM again.
Same exact story in Esplanade Skye Ranch, Sarasota, FL !
This is the exact same thing that is happening to us. They have cost us tousands with their lack of communication and lies. I sold my home in September and was told we should be closing in November, then told December, then February & Now March. We have been left without a home all this time Renting a Air BNB ( mind you if I knew how long this was going to take I would have signed an apartment lease.) Now We are stuck! I am watching all these other homes being built from the ground up and completed in the meantime. I have my 77 year old mother in law and my disabled husband with me and this is hard for them. We purchased in Bellalago.
I HAVE TO CALL AND SNEAK OVER THERE TO SEE THE PROGRESS ALL THE TIME BECAUSE THEY DO NOT TELL US ANYTHING! NOT AT ALL HAPPY WITH THIS EXPERIENCE. Zero offer for any assistance. You would think at some point they would give you some money off the price of the home you are purchasing.
We are experiencing similar delays as you noted. We’ve seen houses being started after ours and are further along and others have had their framing materials delivered all before ours has been and we signed back in May. This is sad and we’ve lost trust in Taylor Morrison as well. And we have tried on several occasions while we have been waiting for the plumbing to be connected to the foundation to ask for features that weren’t available when we asked doe them abs drop a option all the response is NO. I would tell others to find another builder.
Your timeline and story is same. We have been told every week the windows are coming next week since June 2021! Here is my email you can contact me at [email protected] if you interested fighting this monster as a team. Regards
We purchased our home on 12/23/19 and moved in. First thing we realized the brand new heater was not working in a really cold weather. We had a hard time to get hold of our warranty dept due to holiday since they were closed . I keep leaving massage and there was no respond or emergency line to call in for this situations . We had to wait few days after till finally someone answered our call and asked us to buy heater to keep us worm till they have some one schedule after the new year to fix our heater and they will reimburse us in 30-45 days. Guess what today is Mar 9th we still have not received a Penney . I kept following up and keep hearing the same thing and I will be receiving it. We had so much issue with this brand new home back 2 back asking to repair here and there and just found out our split AC in downstairs bedroom is defected and was not working all this time and completely dead. Two days of 4-6 hours repair work didn't get us anywhere. Their contractor just installing units without trying anything to make sure meet their deadline and make the house ready careless about anything after and builder(Taylor Morrison) of course just selling home asap regardless of having some quality control. This is ridiculous. From day one we had trouble back to back with different issues and now they want to open drywall in downstairs bedroom and open our living room drywall to see what is missing? I cant believe this. They supposed to have a quality control and have everything checked before selling the house and not just throw it to customer's face. We lost two days of work because of their irresponsibility . who is responsible for that? It is unbelievable. Don't recommend to buy anything from this lender until they change their company's core in real and acting it. They need to change from quantity of sale and making more money and more sales to quality of work and customer satisfactions and service because me and you who bought or buying their houses will recommend them or not and people will look at this stuff before making a big purchase like this.
God protect us since just barely got this home over two months ago. We are truly afraid what is going to happen next. Everything being built to not last too long.
I highly recommend everyone to hire an inspector if you purchasing a new home since seems like newer home has more issues what you don't expect at all.
This happened to us for trusting this builder.
I give 0 star but can't get this going without any star.
Unfortunately, it does not matter if you hire a home inspector. I have a 52-page report of their terrible workmanship. Taylor Morrison ignored my report and forced me to close! Now I have to try to get warranty to fix everything, which I know will turn my dark hair gray!
Good advice and sorry for what you had to deal with.