Team Xtreme Sales

I am writing in response to the above-mentioned complaint.  It appears that there was an error in the processing  of [redacted] order.  We feei thallhe best resoiution in this matter would be to provide [redacted] with a full refund of her order.  A check in the amount...

of $81.00 has been mailed directly to [redacted] for that purpose.  If you have any further questions please feel free to contact me.Sincerely,[redacted]

Expedition Sales, LLC
[redacted]
April 15,2014
Revdex.com
[redacted]
RE: ID #: [redacted] - [redacted]
I am writing in regards to the above mentioned complaint. The...

statements that Mr. [redacted] alleges that the independent contractor made during the course of the transaction are neither tolerated nor condoned.   As stated on Mr. [redacted]'s receipt, there are no donations accepted. Since we are unable process orders for donations, a refund would certainly be an acceptable option in this instance. A refund check in the amount of $106.00 has been issued and will be mailed to Mr. [redacted] for this purpose. A copy of the refund check has been enclosed for your review.  If any further information is needed please feel free to contact me.
Sincerely,
[redacted]

Have not received my merchandise and get no response from them when I sent in a contact form off their website. Terrible customer service!!!!

I am writing in response to the above-mentioned complaint. Clear cancellation instructions are stated on each sales receipt, and include the mailing address where all cancellation requests must be mailed to. As we did not receive Mr. [redacted]'s request in accordance...

with the guidelines set forth in his original sales agreement, we will be unable to cancel and refund Mr. [redacted]'s order at this time. As stated on his receipt, he may expect delivery of his order within 120 days of the date of sale. If any further information is needed please feel free to contact me.
 
Sincerely,
[redacted]

My husband purchased a magazine subscription with a young woman who was canvassing our neighborhood. She was selling magazines to assist her with her education. He purchased a 2 year subscription and we received an entirely different one. I cancelled the subscription with the magazine itself and after they told me I would be receiving a refund, I threw out the yellow slip of paper from this organization. After waiting several weeks for our refund, I contacted the magazine customer service who told me I had to contact these people directly for my refund. Since I don't have that yellow receipt, despite our magazine subscription number and their confirming our address and name, they will not refund us the 42.00 that the magazine said we would be refunded. I can't understand this logic. She said the reason was they needed proof that we paid. Well, the procedure for this type of service is that you pay at the time the person comes knocking on your door. This is totally unacceptable. I have cancelled subscriptions before and there is no problem with refunds. This is just a scam to steal your hard earned money. My husband thought he was helping out a neighborhood kid - never again.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
While it is true that this is not the "technical" same company, the 2 businesses share the same owner who willfully gives customers no option when trying to contact or resolve disputes other than the Revdex.com for recourse.  No phone number, no address other than a PO box. A plethora of businesses are owned by Mr. [redacted] all of which operate the same and effectively do the same thing: not deliver, skipping from business name to business name to avoid responsibility.Nothing short of a full refund will resolve my complaint.
Regards,
[redacted]

Door to door sales with completely made up story. Very frustrated that I fell for it. Cancelled my check and tried to cancel transaction right away.

I am writing in response to the above-mentioned complaint.  As of June 23rd, 2013, Team Xtreme Sales have not conducted any new business.  Team Xtreme sales receipts have never started with the letter "K" as indicated in this complaint.  It appears Mr. [redacted] has issued a complaint...

against the wrong company and we respectfully ask that you remove this complaint from our record.  If you have any further questions please feel free to contact me.

I am writing in response to the above-mentioned complaint.  It appears that there was an error in the processing  of [redacted] order.  We feei thallhe best resoiution in this matter would be to provide [redacted] with a full refund of her order.  A check in the amount...

of $81.00 has been mailed directly to [redacted] for that purpose.  If you have any further questions please feel free to contact me.Sincerely,[redacted]

I am writing in response to the above mentioned complaint.  Our records  indicate that Mr. [redacted] orders for two years of Instructor Magazine and four years of Scholastic Parent & Child  Magazine are still processing.  As stated on our sales receipts, we advise that delivery...

of the first  issues can take up to 120 days from the date of sale.We were unable to process Mr. [redacted] order for Complex  Magazine. A letter explaining this a[redacted]  with a choice of alternate magazines  was mailed to Mr. [redacted] on 10/27/14.  We received  Mr. [redacted] response to our offer on 11/10/14 and entered  his choices  of Weight Watchers, Bassmaster and Bridal Guide magazine. Mr. [redacted] has indicated  in his complaint that he did not request  any of these Magazines so we will be happy  to stop these publications and provide Mr. [redacted] with a full refund for his order of Complex Magazine.  A refund  in the amount of $65.00 has been mailed directly  to Mr. [redacted].   If you have any further questions please feel free to contact  me.Sincerely,Benjamin Thorn

Expedition Sales, LLC PO Box 82756

-0.25pt;">Phoenix, AZ 85071

December 24, 2013

Revdex.com 4428 N 12th St Phoenix, AZ 85014

RE: ID #: [redacted] -

I am writing in response to the above-mentioned

complaint. We were unable to process Ms. [redacted]'s order for [redacted]'s [redacted]

Magazine. A letter explaining this along with a choice of alternate magazines

was sent to Ms. [redacted] on December 2, 2013. As we did not receive a

response to our letter from Ms. [redacted], we feel that the best resolution in

this matter would be to provide Ms. [redacted] with a full refund of her order. A check in the

amount of $65.00 has been enclosed for this purpose. If you have any further questions please feel free to

contact me.

Sincerely,

I am writing in response to the above-mentioned complaint. As of June 23rd, 2013, TeamXtreme Sales, LLC has not conducted any new business. Team Xtreme sales receipts have never started with the letter (K' as indicated in this complaint. Team Xtreme Sales,LLC has never had an independent contractor...

by the name [redacted] authorized to clear orders through us. appears [redacted] has issued a complaint against the wrong company and we respectfully ask that you remove this complaint from our record. If you have any further questions please feel free to contact me.

I am writing in response to the above mentioned complaint. As stated on our sales receipts, we advise that delivery of the first issue can take up to 120 days from the date of sale. We have confirmed with the Spirituality & Health Magazine that [redacted]'s order has been processed and begins with...

the September/October 2014 issue. This issue is scheduled to arrive by the end of August. If you have any further questions please feel free to contact me. 

Sincerely, [redacted]

I a

Arial, sans-serif;">m writing in response to the above-mentioned complaint.  It appears that there was an error in the processing of Mr. [redacted]' order.  We feel that the best resolution  in this matter would be to provide Mr. [redacted] with a full refund of his order.  A refund check in the amount of $61.00  will be mailed directly to Mr. [redacted] for this purpose.  I have enclosed a copy of the refund check for your records.  If you have any further questions please feel free to contact me.

RE: ID #: [redacted] - [redacted] I am writing in response to the above mentioned complaint.  Our records indicate that [redacted] order on receipt number [redacted] was for the children 's book titled [redacted]- 3 Minute Stories.  According to our records, this...

item was deli vered on July 15,2014 to the following  recipient: [redacted] This item can be verified as delivered  through [redacted] using the following  tracking number: [redacted]. Our records indicate that [redacted] order on receipt number [redacted] was for the children's book titled Look and Find [redacted] and not [redacted] as indicated in [redacted] complaint.  According to our records, this item was delivered on April12, 2014 to the following  recipient: [redacted] This item can be verified as deli vered through [redacted] using the following tracking number: [redacted]. As it appears that [redacted]  received the wrong item for the latter order, we feel that refunding his monies for that order would certainly be an acceptable option in this instance. A refund in the amount of $61.00 will be mailed directl y to [redacted] at the address he provided in this complaint.   I have enclosed a copy of the refund check for your records.  [redacted] may keep the book he received in error.  If you have any further questions please feel free to contact me.

RE: ID #: [redacted] I amwriting in regards to the above mentioned complaint.  The statements that [redacted] alleges that the independent co ntractor made during the course of the transact ion are neither tolerated nor condoned.  As sta ted on [redacted]'...

recei pt, t here are no donations accepted.  Since we are unable process orders for donations, a refund would certainly  be an acceptable option in this instance.  A refund check in the amount of $62.00  has been issued and will be mailed to [redacted] for this purpose.  A copy of the refu nd check has been enclosed for your review.  If any further information is needed please feel free to contact me.

Expedition Sales, LLC

April 15,2014

Revdex.com

RE: ID #: [redacted] - [redacted]

I am writing in regards to the above mentioned complaint. The...

statements that Mr. [redacted] alleges that the independent contractor made during the course of the transaction are neither tolerated nor condoned.   As stated on Mr. [redacted]'s receipt, there are no donations accepted. Since we are unable process orders for donations, a refund would certainly be an acceptable option in this instance. A refund check in the amount of $106.00 has been issued and will be mailed to Mr. [redacted] for this purpose. A copy of the refund check has been enclosed for your review.  If any further information is needed please feel free to contact me.

Sincerely,

I am writing in response to the above-mentioned complaint. Clear cancellation instructions are stated on each sales receipt, and include the mailing address where all cancellation requests must be mailed to. As we did not receive Mr. [redacted]'s request in accordance...

with the guidelines set forth in his original sales agreement, we will be unable to cancel and refund Mr. [redacted]'s order at this time. As stated on his receipt, he may expect delivery of his order within 120 days of the date of sale. If any further information is needed please feel free to contact me.

 

Sincerely,

I have reviewed the response made by the business in reference to complaint ID [redacted], and accept the check in the amount of $65.00 for failed delivery of "Complex" magazine.  I did not have correspondence concerning alternative magazines and would never choose bridal, weight watchers, or bassmasters as blank notebook paper would be more useful to me.   With the arrival of un-desired magazines, I had no idea anything was still processing particularly when there is no contact on receipt, website has no phone, and company does not respond to webbased email on site.  The website claims that the receipt # can be entered to show details of order but I did not have any success with this and likely the case for most customers if all the complaints on the internet are any indication.  Despite nearly being 120 days, I will wait for Expedition Sales to finish "processing" the other two magazine orders and, if it does, will consider this complaint resolved.

Regards,

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

While it is true that this is not the "technical" same company, the 2 businesses share the same owner who willfully gives customers no option when trying to contact or resolve disputes other than the Revdex.com for recourse.  No phone number, no address other than a PO box. A plethora of businesses are owned by Mr. [redacted] all of which operate the same and effectively do the same thing: not deliver, skipping from business name to business name to avoid responsibility.Nothing short of a full refund will resolve my complaint.

Regards,