Telestart Corp

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] Response: As I stated in my original complaint, I was not a customer of the [redacted] That is a factual error or outright lieThe ***, without my consent, signed me up for a trial subscription, which I requested multiple times to be removed fromA business cannot simply say I was a customer because they feel like it, or sent me free samplesOtherwise, I would be a "customer" of every business that sent me coupons in the circularFurthermore, on the first time I received a call from Telestart, I informed them of all this and asked to be placed on a Do Not Call List, so they were not ignorant of these facts before I filed this complaint with the Revdex.comThank you

Re: [redacted] - [redacted] Dear Sir or Madam:Tel-Start Corphas reviewed the complaint from the above-referenced consumer and has determined that the consumer was a recent customer of the Pittsburgh Post-Gazette, which allows us to contact the consumer due to a prior business relationshipThe prior subscription stopped 04/15.Tel-Start Corphas placed this consumer on our internal Do Not Call list and will not be contacted again by this company in the future.If you have any questions with regard to this response, please feel free to contact me.Very truly yours,James *B [redacted] Operations Manager

Re: [redacted] ***Dear Sir or Madam:Tel-Start Corphas reviewed the complaint from the above-referenced consumer and has determined that the consumer was a recent customer of the [redacted] , which allows us to contact the consumer due to a prior business relationshipThe prior subscription stopped 01/The consumer also owes the P [redacted] $for a prior subscription which we tried to collect on 8/18/15.Tel-Start Corphas placed this consumer on our internal Do Not Call list and will not be contacted again by this company in the future.If you have any questions with regard to this response, please feel free to contact me.Very truly yours, [redacted] Operations Manager

Re: [redacted] ***Dear Sir or Madam:Tel-Start Corphas reviewed the complaint from the above-referenced consumer and has determined that the consumer was a recent customer of the [redacted] , which allows us to contact the consumer due to a prior business relationshipThe prior subscription stopped 03/14.Tel-Start Corphas placed this consumer on our internal Do Not Call list and will not be contacted again by this company in the future.If you have any questions with regard to this response, please feel free to contact me.Very truly yours, [redacted] Operations Manager

Re: [redacted] - [redacted] Dear Sir or Madam:Tel-Start Corphas reviewed the complaint from the above-referenced consumer and has determined that the consumer was a recent customer of the [redacted] , which allows us to contact the consumer due to a prior business relationshipThe prior subscription stopped 07/14.Tel-Start Corphas placed this consumer on our internal Do Not Call list and will not be contacted again by this company in the future.If you have any questions with regard to this response, please feel free to contact me[redacted] Operations Manager

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]

Re: *** * *** ***Dear Sir or Madam: Tel-Start Corphas reviewed the complaint from the above-referenced consumer and has determined that the consumer was a recent customer of the Pittsburgh Post-Gazette and owes a past due balance, which allows us to contact the consumer due to a prior
business relationshipThe prior subscription stopped 04/16.Tel-Start Corpmay call to collect the past due balance if instructed to do so by our clientAfter collection, we will place her on our internal DNC.If you have any questions with regard to this response, please feel free to contact me.Very truly yours,James ** B*** Operations Manager

Re: *** * *** * ***Dear Sir or Madam:Tel-Start Corphas reviewed the complaint from the above-referenced consumer and has determined that the consumer was a recent customer of the *** ***, which allows us to contact the consumer due to a prior business relationshipThe
prior subscription stopped 09/15.Tel-Start Corphas placed this consumer on our internal Do Not Call list and will not be contacted again by this company in the future.If you have any questions with regard to this response, please feel free to contact me.Very truly yours,James *B*** Operations Manager

Re: *** - *** ***Dear Sir or Madam:Tel-Start Corphas reviewed the complaint from the above-referenced consumer and has determined that the consumer was a recent customer of the Pittsburgh Post-Gazette, which allows us to contact the consumer due to a prior business relationshipThe
prior subscription stopped 06/14.Tel-Start Corphas placed this consumer on our internal Do Not Call list and will not be contacted again by this company in the future.If you have any questions with regard to this response, please feel free to contact me.Very truly yours, *** ** *** Operations Manager

Re: *** - *** *** Dear Sir or Madam:Tel-Start Corphas reviewed the complaint from the above-referenced consumer and has determined that the consumer was a current customer of the *** ***, which allows us to contact the consumer due to a current business relationship.We
were attempting to reach this customer because they are on a EZ Pay program which automatically renews their subscription with a credit cardThe card on file was expiring and we were calling to obtain the new card number to continue the subscription.Tel-Start Corphas placed this consumer on our internal Do Not Call list and will not be contacted again by this company in the future.If you have any questions with regard to this response, please feel free to contact me.Very truly yours, James *B*** Operations Manager

Re: *** - *** ***Dear Sir or Madam:Tel-Start Corphas reviewed the complaint from the above-referenced consumer and has determined that the consumer was a recent customer of the *** ***, which allows us to contact the consumer due to a prior business relationshipThe
prior subscription stopped 09/15.Tel-Start Corphas placed this consumer on our internal Do Not Call list and will not be contacted again by this company in the future.If you have any questions with regard to this response, please feel free to contact me.Very truly yours,James ** B*** Operations Manager

Re: [redacted] - [redacted]Dear Sir or Madam:Tel-Start Corp. has reviewed the complaint from the above-referenced consumer and has determined that the consumer was a recent customer of the [redacted], which allows us to contact the consumer due to a prior business relationship. The...

prior subscription stopped 07/14.Tel-Start Corp. has placed this consumer on our internal Do Not Call list and will not be contacted again by this company in the future.If you have any questions with regard to this response, please feel free to contact me.[redacted] Operations Manager

Re: [redacted]Dear Sir or Madam:Tel-Start Corp. has reviewed the complaint from the above-referenced consumer and has determined that the consumer was a recent customer of the [redacted], which allows us to contact the consumer due to a prior business relationship. The...

prior subscription stopped 01/15. The consumer also owes the P[redacted] $38.06 for a prior subscription which we tried to collect on 8/18/15.Tel-Start Corp. has placed this consumer on our internal Do Not Call list and will not be contacted again by this company in the future.If you have any questions with regard to this response, please feel free to contact me.Very truly yours,[redacted] Operations Manager

Re: [redacted]Dear Sir or Madam:Tel-Start Corp. has reviewed the complaint from the above-referenced consumer and has tried to contact Mr. [redacted] via e-mail because there was no phone number listed in the complaint and have not received a response. We cannot find Mr. [redacted] in our...

database without a phone number.Tel-Start Corp. will add this person to our internal DNC list if we can get his phone number.If you have any questions with regard to this response, please feel free to contact me.Very truly yours,[redacted]Operations Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Re: [redacted]Dear Sir or Madam:Tel-Start Corp. has reviewed the complaint from the above-referenced consumer and has determined that the consumer was a recent customer of the [redacted], which allows us to contact the consumer due to a prior business relationship. The...

prior subscription stopped 03/14.Tel-Start Corp. has placed this consumer on our internal Do Not Call list and will not be contacted again by this company in the future.If you have any questions with regard to this response, please feel free to contact me.Very truly yours,  [redacted]Operations Manager

Re: [redacted]-[redacted] Dear Sir or Madam:Tel-Start Corp. has reviewed the complaint from the above-referenced consumer and has determined that the information given to us by the [redacted] to collect a debt was incorrect.Tel-Start Corp. has placed this consumer on our internal Do...

Not Call list and will not be contacted again by this company in the future.If you have any questions regarding this response, please feel free to contact me.Very truly yours,James *. B[redacted] Operations Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]Response: As I stated in my original complaint, I was not a customer of the [redacted]. That is a factual error or outright lie. The [redacted], without my consent, signed me up for a trial subscription, which I requested multiple times to be removed from. A business cannot simply say I was a customer because they feel like it, or sent me free samples. Otherwise, I would be a "customer" of every business that sent me coupons in the circular. Furthermore, on the first time I received a call from Telestart, I informed them of all this and asked to be placed on a Do Not Call List, so they were not ignorant of these facts before I filed this complaint with the Revdex.com. Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]