Telsat Online

Initial Business Response / [redacted] (1000, 6, 2015/11/19) */ Dear ***, We are sorry for any confusion you may have experienced when submitting your change of address onlineWe strive to make changing your address as streamlined and easy as possible and help facilitate change of addresses through the USPS.We do make sure that our website and our online form look completely different than the United States Postal Service's website and we also provide in multiple areas, the language that we are not affiliated with the USPSOur website clearly shows the charge for our service as $on the Payment and Verification page, in blue bold lettering, above where you would enter in any of your payment informationAs stated on the website's terms and conditions, if any errors were made in processing your address change, or if any of the information provided to us needs to be modified, we'll be happy to make the appropriate corrections for no extra charge Although it is our policy not to provide refunds in this circumstance, as all promised services have been rendered at the time of payment, we will make a one-time exception in your case and will refund your change of addressesWe hope this resolves the situation to your liking As always please feel free to reach out to us via email at ***@changeofaddresses.com Regards, Customer Care Manager ChangeOfAddresses.com

Initial Business Response / [redacted] (1000, 6, 2015/09/22) */ Dear [redacted] , We are sorry for any confusion you may have experienced when submitting your change of address onlineWe strive to make changing your address as streamlined and easy as possible and help facilitate change of addresses through the ***.We do make sure that our website and our online form look completely different than the United States Postal Service's website and we also provide in multiple areas, the language that we are not affiliated with the ***Our website clearly shows the charge for our service as $on the Payment and Verification page, in blue bold lettering, above where you would enter in any of your payment informationAs stated on the website's terms and conditions, if any errors were made in processing your address change, or if any of the information provided to us needs to be modified, we'll be happy to make the appropriate corrections for no extra charge Although it is our policy not to provide refunds in this circumstance, as all promised services have been rendered at the time of payment, we will make a one-time exception in your case and will refund your change of addressesWe hope this resolves the situation to your liking As always please feel free to reach out to us via email at ***@changeofaddresses.com Regards, Customer Care Manager ChangeOfAddresses.com