TerraPure Botanicals

On 9/24/18 I had placed an order from this company. They sent me a confirmation email thanking me, and if I had any issues to contact them at this 888-586-8376. On 10/8/18 I call this number to find out what's taking so long with my order? The number they gave is no longer working. So I went on line and located a different number, 888-891-3185. I spoke with a man who was unable to locate any info regarding my order. I asked to speak with a supervisor only to told they are on the other line. I asked to have them return my call. No call. I went onto there web site left a message and still no respone. I have proof of the money being taken out of my checking account. Just would like to have my money returned. Since they are not going to send the product.

Product: Hemp CBD oil and sleep aid ordered on June 18, 2018. Paid with debit card in amount of $186.72. Not yet received. Called customer service in July. Out of stock-reordered. Called August 18, talked to someone in charge named Natalie. Was assured she would take care of it and it should be arriving in 5-7 days. Called Aug 27. Received apology and assured it was now sent thru- should receive in 3-5 days. I advised I would ask for money back if it wasn't received. Called today Sept 7, was told I had called a company that did not sell CBD oil. I dialed again and was told the number I had reached was a totally different number. Unable to get to their website.