Texas Pneumatic Systems Inc

Everest Receivable Services has received the above referenced complaint, which has been forwarded for investigation and response. As I have investigated ancfreviewed call recordings, While there were no FDCPA / UDAAP violations on the call, the agent could have resolved Ms. [redacted] concerns in...

an appropriate manner. We have discussed with the agent how to better handle situations that are presented in the same manner. We have informed our client of the complaint and have closed and returned the account. We strive to always be in compliance with the law and work diligently to ensure our agency makes every attempt to resolve any and all complaints received by a consumer. I trust this letter satisfies the request and expectations of our company, but I remain available to your office and Ms. [redacted] at [redacted], should I be able to offer any further information or assistance.

At this point I cannot confirm the payment. We have requested the information from the original creditor. It would be helpful if we could be provided the amount and date of payment. Thank you.