Texas Winos

Honesty....too much time on the bus and not enough time anywhere elseThe email stated we would be back at but to allow till 6:for traffic and we didn't get off the bus till after 7pThe owner Richard stated in his emails that u would have minutes past the time u were to be back on the bus and our guide allowed people way more time....One couple was minutes late before the tour ever took offThen at every stop people would be mins late back on the bus.We were on time every time and still had to sit on the bus waiting for othersWe made dinner reservations for that night which should of been plenty of time to make but because we did not get off the bus until after we did not make our dinnerOne customer was there celebrating her 24th birthday and got so wasted we had to sit and wait while she threw up outside the bus, she was loud and annoying the whole tripOur tour guide should of cut her off! Also at Fat [redacted] Ranch as we were leaving the owner jumped on the bus and said he was giving out tour guide a bottle of wine to give to someone on the bus and well he never announced who got that free bottle of wine and he was drinking something the whole way back from the tour so looks like he kept it for himselfWe wasted so much time on the bus that we barely had anytime off the busTowards the end of our trip Richard the owner emailed me asking how the tour was and would love my feedback so I wrote him what I just wrote here and NEVER heard back from him! Guess he didn't want any repeat customers or referrals! Not sure how u are gonna keep a business going with this kind of service

Texas Winos offered/advertised an event for a cruise to Cozumel via Carnival CruiseThe cruise was set to depart on September 23, The deal included transportation to and from Galveston, Texas along with the cruise itselfOn May 18, I reserved two spots and paid a deposit of $On June 28, I paid the remaining balance owed; in the amount of $ In the weeks leading up to the departure date, I attempted to contact Texas Winos numerous times for additional informationEach time, Texas Winos failed to respondOn September 18, I received an email from Texas Winos stating that it was going to rain the entire tripThe email stated that we may choose to continue with the trip as planned, reschedule the trip, or get a refundI requested a full refund that same dayOn September 19, Texas Winos sent another email stating that the September 18, email was a mistake and the trip was still going forwardOn September 19, I contacted Texas Wino

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I received an email from the company & they asked us to pick cruise dates I will keep you posted Regards, [redacted] ***

I ordered a t-shirt off of the Texas Winos website on 7/6/ On 7/31/17, I had not received the shirt, so I emailed and called their toll-free numberThe message states they are extremely busy but leave a message or for a much faster response email I did both on 7/31/ I did not receive a return call or email On 8/4/17, I emailed ***@ [redacted] .com and again inquired about my purchase Again, no response to my emailI also called and left another messageI was going to just let it go, because it's only $but I am concerned who else this has happened to and in all honesty, that $is my moneyEither send the product or return the money

Honesty....too much time on the bus and not enough time anywhere elseThe email stated we would be back at but to allow till 6:for traffic and we didn't get off the bus till after 7pThe owner Richard stated in his emails that u would have minutes past the time u were to be back on the bus and our guide allowed people way more time....One couple was minutes late before the tour ever took offThen at every stop people would be mins late back on the bus.We were on time every time and still had to sit on the bus waiting for othersWe made dinner reservations for that night which should of been plenty of time to make but because we did not get off the bus until after we did not make our dinnerOne customer was there celebrating her 24th birthday and got so wasted we had to sit and wait while she threw up outside the bus, she was loud and annoying the whole tripOur tour guide should of cut her off! Also at Fat *** Ranch as we were leaving the owner jumped on the bus and said he was giving out tour guide a bottle of wine to give to someone on the bus and well he never announced who got that free bottle of wine and he was drinking something the whole way back from the tour so looks like he kept it for himselfWe wasted so much time on the bus that we barely had anytime off the busTowards the end of our trip Richard the owner emailed me asking how the tour was and would love my feedback so I wrote him what I just wrote here and NEVER heard back from him! Guess he didn't want any repeat customers or referrals! Not sure how u are gonna keep a business going with this kind of service

I repeatedly tried to contact Texas Winos for a refund and have been ignoredThey don't answer their phone or respond to e-mailI made the mistake of booking on their website instead of using my Living Social couponI was booked twice for the same tourI asked for the refund immediately after realizing my mistakeI'm still waitingI've tried leaving messages on their phone and sending repeated e-mails requesting the refund There's nothing on their website that says its non-refundable I'm asking for the refund of $ I went on the tour since I was booked twice

My brother and I booked a day cruise to Cozumel & days before we were to leave, we received an email stating they messed up & booked our cruise for December & they f He also said we would be getting a full refund plus a free cruise because of their mistake I still have the email It took forever to get some money back but never received Port charges back & I can’t get a response about our “free cruise”
I’ve emailed, called & wrote letters - no response I read another complaint from someone this happened to as well This was a birthday cruise for my brother & myself He works for the state & had to put his time off for the vacation cruise in early in order to get the time off so we have been very disappointed no one will respond

I purchased a beer tour for myself and three of my friends for the date of 8-27-This event was planned well in advance for the four of us to attendThe day before the event was to take place, Texas Winos contacted me to explain that a large group had cancelled so our beer tour had also been cancelledAs a consolation, Texas Winos allowed us to attend a wine tour also held on 8-27-2016, but promised us they would provide us a beer tour at no cost when requested in the futureThe group of the of us decided to accept the offer by Texas Winos instead of a refund, even though this ruined out plans and none of the four of us enjoy wineI have emailed Texas Winos twice as well as left voicemails trying to schedule the free beer tour promised to usI have received zero communication from Texas Winos after weeks of trying to communicate with them.I have the e-mails from Texas Winos promising a complimentary beer tour of documentation is needed

On 10/18/I purchased tickets to the Dallas Beer, Wine, food, and Music feast which was sold as the "Eat, Drink, and Be Merry" event to occur on 12/03/at *** *** Street, *** ** ***On 10/19/2017, my credit card was charged
On 11/29/2017, I received an email from *** from Texas Winos stating that the event was cancelled and that they would "immediately refund" my purchase
On 12/03/(day of the event), I received an email from the phone number listed on their web site (***-***-***) mentioning the cancelllation and and they they "will reach out Monday to make sure refunds are made and you are compensated for the inconvenience"
On 1/02/2018, I sent an email stating "I have not yet received my refund for the cancelled event"I received no response
On 1/18/2018, I sent an email stating that I had still not received my refundI also sent a text to the number above and I listed the event and my name and stated that I had still not received my

In July of this year *** *** and I *** ***) which included minor children signed up as a group for a day cruise to Cozumel thru Texas WinosOn 7/24/17, I was called by *** (***@***.com- ***-***-***) and processed the payment $for an interior room for myself and *** *** for cruise on 9/
On 9/I received email from *** that due to bad weather forecasted for entire cruise we could either reschedule or receive a refund*** *** and I both responded that same day that we wanted a full refund as we were in the same group*** responded to Lisa that he would give us a full refund and would start that process
On 9/20, 9/22, 10/11, 10/and after at least unanswered phone calls, I have been requesting that he return my calls and emails because I wanted a status on my refundTo date, I have not heard from him or anyone with Texas Winos All efforts to contact either *** or Texas Winos via email or phone have b

Refund was finally returned with an apology

In the advertisement of the tour it misstated that there would be tastings at each location included in the feeHowever at the second location tastings or any other type of drink required paymentThe worst was the misstatement that the brunch would be a course selection of food by chef Shaun when in fact what we all received was chicken and wafflesThe charge us $per person with the tastings totaling approximately $Have attempted to contact to resolve with no response

Booked a trip San Antonio to San Marcos or Comal River Tubing Trip - Saturday June 30, with several friends On June company confirmed reservation, on June company cancelled trip stating they made a huge mistake when listing available dates for the tubing trip and missed that they did not setup the resources they needed to follow through Requested refund via email on July, July and also put in a request through their website and have yet to receive a return email, call or refundEnded up disputing charges with my credit card company today since no reply Would not recommend this company I am not the only one in my group that hasn't received a refund yet

Texas Winos offered/advertised an event for a cruise to Cozumel via Carnival CruiseThe cruise was set to depart on September 23, The deal included transportation to and from Galveston, Texas along with the cruise itselfOn May 18, I reserved two spots and paid a deposit of $On June 28, I paid the remaining balance owed; in the amount of $
In the weeks leading up to the departure date, I attempted to contact Texas Winos numerous times for additional informationEach time, Texas Winos failed to respondOn September 18, I received an email from Texas Winos stating that it was going to rain the entire tripThe email stated that we may choose to continue with the trip as planned, reschedule the trip, or get a refundI requested a full refund that same dayOn September 19, Texas Winos sent another email stating that the September 18, email was a mistake and the trip was still going forwardOn September 19, I contacted Texas Wino

In March of 2017, I booked a wine tour for a group of girls for a bachelorette tripOur tickets were confirmed, our spots garunteed, and we were ensured a wine tour on May 6, On May we arrived at the gather location for the wine tourHalf of the group was seated on a bus and departed for the wine tourThe other half of the group, including my group, waited hours after the departure time for an appropriate transportation to arriveA bus arrived, but was not large enough to accommodate all of the paying customersMy group was told there was not enough room on the bus, so we had to find something else to do with our SaturdayEvery member of my group contacted the owner of Texas Winos to inquire about our refundThe owner was slow to respond, but did promise each of us a refund and extra ticket for a free wine tourA week passed and we did not have a refund or any other communication from the ownerI emailed the owner of Texas Winos frequently, but hardly received a re

I had my companies event booked with Texas Winos, but the Boat Bash eventThe night before they emailed saying that they over booked the boat if anyone would want to rescheduleI knew that was a bad signThe day of the event we arrived and we are told that the boat was min lateWe waited under the summer sun and 45min passedThen again proceeded to tell us that the boat will take another 20min We waited a total of hours after the scheduled time for the boatIn the mean time the burger meat and snacks that were included were sitting out in the sun with usI decided to leave with my group and rent from a different boat companyIt has been weeks later and the refund that was promised has not been receivedThey will not answer my calls or emails

We booked a tour with Texas Winos, but they cancelled last minuteWe were promised refunds but have yet to hear any response and certainly have not received a refundAfter doing some research, this is an ongoing issue with this company: services promised and not delivered upon

We purchased tours and weren’t able to use them due to issues on the websiteI have called multiple times to get my refundThey said they are way behind and will process it as soon as possibleIt has been four weeks and they have started ignoring my callsThis happened to two other people in my party as well who purchased multiple tour vouchers

Myself and friends booked a tour with the Texas WinosThe tour was supposed to begin at 11am in Dallas, then pick up a second group by 11:30am in Richardson, TX and arrive at the first winery around noonWe were all waiting on the bus for our tour guide, ***, until he finally stumbled on to the bus by 11:35am, seemingly inebriatedHe offered no explanation or apology as to why we were starting late (although it seemed obvious....) The bus finally starts moving and we asked for our complimentary wine glasses multiple times--*** acknowledged it and still didn't make it to our part of the busMy friend finally walked up to grab some glasses, *** nastily asked, "are you trying to do my job?" She came up again a minute later to grab the next round of glasses (*** still wasn't doing his job) and he yelled, "can someone get a cage for her?" That's a disgusting thing to say to someone, and even more disturbing to someone who is non-white
*** also somehow didn't get the mem

Bought package for $in July One month later, still no certificates were sent Contacted them for tour certificates or refund It took a month to get a response I was told sorry, my email went to spam; they would mail certificates immediately Another month later, still no response Emailed again in October for refund It is now November and I have still not received a response Beware when doing business with this organization