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The Basement Doctor

13659 National Rd. Sw, Etna, Ohio, United States, 43068

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The Basement Doctor Reviews (%countItem)

Basement Doctor is very organized and does quality work. Employees are very courteous, they keep you informed about what they are doing. They strive to make it as least intrusive as possible- including keeping your home as clean as possible.

The Basement Doctor Response • Feb 13, 2018

Thank you for taking the time to review us! We are happy to know that you see the quality in our work. We always strive to keep homeowners informed as their job progresses and to also care for their home as we would our own. Thank you for your time, trust, and business.

Scott F and his crew from the Basement Doctor were amazing and did outstanding work. They put in two beams in a crawl space and was out in just 2 days. Would recommend Scott again with the amazing work he did and will use him of future home repairs!!!!!

The Basement Doctor Response • Feb 14, 2018

Thank you for taking the time to review us! We are happy to hear how pleased you are with Scott and his crew. Our crews work hard to provide quality work, while caring for your home, and working as efficiently as possible. Recommendations along with repeat customers are our biggest compliments. Thank you for your time, trust, and business!

It was so nice to have a company that can listen to your needs and got it done. The team was nice and polite. Our salesman and project manager were both great to work with.

The Basement Doctor Response • Feb 12, 2018

Thank you so much for taking the time to review us! We appreciate your feedback, are happy to know that all your needs were met, and that you enjoyed working with our team. Thank you for your time, trust, and business.

The staff and especially the foreman and crew were outstanding. I was given a report by cell phone each day. Everyone went out of their way to meet my high expectations. Excellent work.

My Crawl space had lost all its insulation to an opossum and her babies. The crew was very efficient in removing the old insulation and then applying the new insulation and foam along with a replacement sump pump. They were courteous and did a great job of cleaning up behind them. Good job.

The Basement Doctor Response • Feb 12, 2018

Thank you so much for your review! We are happy to know that you are satisfied with the work that was done, and that our crew was so efficient and courteous. We strive to care for your home as we would our own. Thank you for your time, trust, and business.

Good work ethic

The Basement Doctor Response • Jan 22, 2018

Thank you for your review. We appreciate your time, trust, and business.

Every technician has been friendly and professional. We have had two sets of braces and sumps replaced with battery backup. Great service and customer service

The Basement Doctor Response • Jan 19, 2018

Thank you so much for taking the time to review us! We are pleased to know that you have been happy with all of our technicians. Providing you with the best service is always our #1 goal. Thank you for your time, trust, and business.

I first contacted The Basement Doctor, regarding bowing in basement walls. The Project Manager (Robert) inspected the basement, and explained all options, and answered all questions. He visited an additional time to answer questions, and address concerns, and visually demonstrate recommended products; he was extremely helpful during the entire process. In addition to having force beams installed on the walls, a waterproofing system, and new pump were installed. The job foreman (Alex) was very professional, and explained the work required, and answered all questions/concerns. This work was done just before the holidays, and Alex and his crew completed the work in the allotted time, with minimal disruption, and as dust free as possible. I am currently very satisfied with the overall project.

The Basement Doctor Response • Jan 08, 2018

Thank you so much for reviewing us! We are pleased to know that you had great experiences with both your project manager and production foreman. We always strive to answer all questions, keep you updated on your project, and to also keep your home as clean as possible. Great to know that we have another satisfied customer. We appreciate your time, trust, and business.

Very professional excellent job

The Basement Doctor Response • Jan 03, 2018

Thank you so much for your review! Great to know that you are happy with your job. We appreciate your time, trust, and business.

The Basement Doctor was professional and took the time to answer all my questions.

The Basement Doctor Response

Thank you so much for your review! We are happy to know that you are a satisfied customer. We appreciate your time, trust, and business.

Wonderful experience! Alex and his crew took great care of us and our home. We are so happy with our basement repair!

The Basement Doctor Response

Thank you so much for reviewing us! We are delighted to know that you had such a wonderful experience with our crew. Thank you for your time, trust, and business.

Very fast and professional. Very satisfied

The Basement Doctor Response

Thank you for your review! We appreciate your time, trust, and business.

This is the 3rd time I have had the basement doctor out to my house and I was not disappointed at the results. Jessie and his crew of young men did a great job fixing my bowed and cracked wall. Cleanup was good and they got job done as promised.

The Basement Doctor Response

Thank you so much for your review, and continuing to choose us for your basement needs. Happy to know that you remain satisfied with your work and that cleanup was thoroughly executed. We appreciate your time, trust, and business.

I had a great experience with The Basement Doctor. I requested a quote and was contacted within a day of requesting. Scott was the project manager sent to meet with me. He arrived on time and answered any questions I had.
The project was removing 2 former I-beams and applying 3 tension beams in their place. They also sanded down the paint on the wall and applied their epoxy product to the wall. The foreman for the job was Jesse and he was accompanied by Brady and Matt. They did a great job. Jesse was very specific to make sure everything was done in the cleanliest way possible and that everything was done to completion; triple checking everything. The group was diligent to place protective covering over anything in the premises. They also vacuumed and cleaned up after the job was done. Very professional crew and I will be contacting them again for any additional basement work needed.
The prices were not low, however, I am willing to pay a premium for such quality work, professional employees, and the warranty that comes with the work.

The Basement Doctor Response

Thank you so much for your review. We are happy to know that you had such a positive experience with our company. Our goal is to make sure that we give great customer service from the very first call to completion and beyond. Our crews do their best to take care of your home and belongings as they would their own. I am glad to know that you see the value in your purchase. We appreciate your time, trust, and business.

The job was done very well. The installers were very neat and professional.

The Basement Doctor Response

Thank you for your review. Happy to hear that you are satisfied with your job and installation crew. We appreciate your time, trust, and business.

The Basement Doctor worked on our basement five years ago, installed a sump pump and dehumidifier, and we have had no problems in that area since. Most recently they replaced our dehumidifier. They have always been punctual, honest, and professional. Highly recommend!

The Basement Doctor Response

Thank you so much for your review, recommendation, and continued loyalty. We appreciate your time, trust, and business.

The Basement Doctor did a fantastic job installing our glass block windows.
Jesse and his crew, Matt, and Nick were very polite and professional. We are very pleased with the job. We would highly recommend the Basement Doctor.

The Basement Doctor Response

Thank you for taking the time to review us! Your satisfaction is our priority and we are happy to know that your expectations were met. Thank you for your time, trust, and business.

Contracted with the Basement Doctor to repair one basement wall that had a slight bow in it. The entire experience was excellent from start to finish. They were very prompt in returning my call to request a quote. The quote was for exactly what needed completed with no surprises when the job was finished. The crew was professional and courteous, job was finished quickly and everything was cleaned up perfectly. Absolutely one of the best contractor experiences I have had in 40+ years of owning a home.

The Basement Doctor Response

Thank you so much for taking the time to review us! We are so pleased to know that we met your expectations from the very start to the completion of your job, and happy to know that you rate us as the top of our field. We appreciate your time, trust, and business.

The Basement Doctor contracted to finish reinforcement and repair of two adjacent basement walls in one day. They did so in a professional and skilled manner. I highly recommend The Basement Doctor to any homeowner who needs the repair services they offer.

The Basement Doctor Response

Thank you for your review! Glad to know that the work was performed to your satisfaction. Your recommendation is a great compliment. We appreciate your time, trust, and business.

Two workers showed up on time . Worked fast had all beams in and cleaned up by 12:30 . 4 hours and out the door. Very excellent job.

The Basement Doctor Response

Thank you so much for reviewing us. Glad to hear how happy you are with the work that was done. Thank you for your time, trust, and business.

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Address: 13659 National Rd. Sw, Etna, Ohio, United States, 43068

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