The CCS Companies

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Please be advised that we forwarded a copy of the complaint to our creditor-client to review. In response to the complaint, our client advised that Ms. [redacted] is...

responsible for the balance. However, if Ms. [redacted] is disputing the charges, our client can determine if an adjustment is due if she could provide proof she lived at a different address during the time frame of 5/29/2012 to 4/30/2013. An acceptable form of proof would be a utility bill from that time period.   Notwithstanding the above, we have closed this account with our office and we are instructing the CRA to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving at least thirty (30) days to update their records.    We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Please be advised that we cannot locate the file in question with the information that has been provided to CCS as part of Ms. [redacted]’ complaint. If Ms....

[redacted] could please provide us with her previous and current address, copy of letters from CCS indicating a file number, or a copy of her credit report with an account listed by CCS, we would be happy to investigate her concerns further. If she could please upload this information to the Revdex.com’s complaint portal we would appreciate it. We trust this resolves your concerns.

Our office
is in receipt of the complaint filed by [redacted]. We greatly appreciate this
opportunity to respond.
 
Please be
advised that we have agreed with the consumer’s request to stop contacting with
the consumer. Although we have closed this account with our office, please...

note
that we cannot control any actions our client may take with the account.
 
We trust
that this resolves your concerns.

Our office is in receipt of the complaint filed by [redacted]. We greatly appreciate this opportunity to respond. Contrary to [redacted] concerns, we did not contact her 17 time a day between 7:00am and 9:30pm. Furthermore, we did not leave any voice messages- threatening or otherwise. Furthermore, our telephone agents were polite and professional. Notwithstanding, we have closed this account with our office and the Credit Reporting Agency (CRA) was instructed to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. Please be advised that we have agreed with Ms. [redacted]’s request to stop contacting her regarding this matter. Although she will hear nothing further from us in regard to...

this matter, please note that our credit-client believes the balance is due and we cannot control any actions they may take in regard to this matter. We would also like to point out that our client’s records indicate that the service address is the same address Ms. [redacted] lists in her complaint. Ms. [redacted] also points out that our address has changed. The reason for the new address in the most recent letter is because we have moved our corporate office to a new location. We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. . 
Because I have previously mailed this company documentation such as my ID, Social Security card and credit report. I also email the above email address today. So why do I need to continue sending documentation
Regards,
[redacted]

We regret that our previous response was not satisfactory to Ms. Burney, but as we previously advised, the [redacted]) was instructed to delete both accounts. Although we have no reason to believe the [redacted] did not act upon our previous request, we are again instructing the [redacted] to delete the accounts. Please note that we cannot control the speed in which the [redacted] acts upon our request and we recommend giving them at least thirty (30) days to update their records. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. Please be advised that our creditor-client placed this account with our office under Ms. [redacted]’ responsibility and we did send correspondence regarding the account to her....

Accordingly, we have closed Ms. [redacted]’ account with our office and we have forwarded a copy of the complaint to our client to review. As a courtesy, we have instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA will act upon our request and recommend giving him at least thirty (30) days to update their records. We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.  I need this information send in letter form hard copy mailed to my home, because I do not have a printer, I will be referring this complaint to department of insurance as a formal complaint against this insurance company and office of attorney general, consumer financial protection bureau, federal trade commission.  again, Ii reiterate have this collection agency to please send the response Ii received today from ccc to my home address in hard copy letter form thank you [redacted]
Regards,
[redacted]

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Please be advised that the very same concerns were raised by Mr. [redacted] in a separate complaint filed with the CFPB. In response to that complaint we advised that we...

could not locate a file with the information provided. In order to investigate this matter further, we would ask that Mr. [redacted] please provide copies of letters received from [redacted] or a copy of his credit report.   We trust this resolved your concerns.

We regret that our previous response was not satisfactory to Ms. [redacted]. However, we previously advised that Ms. [redacted] was mistaken because in January 2017 she agreed to pay $30.00 as a down payment, with monthly installments thereafter in the amount of $43.68. Please note that Ms. [redacted] has been paying this amount as agreed. Thank you.

Revdex.com:I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. Regards, [redacted]

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Contrary to Ms. [redacted]’s concerns, she was previously notified about this account. Furthermore, we spoke to her two times in 2014 regarding the account. She disputes owing a...

balance to our creditor-client. The account in question revolves around an insurance policy that cancelled on 12/8/13 due to nonpayment. When the policy cancelled there was still a balance due for insurance coverage provided from the date of last payment through the cancellation date. Notwithstanding the above, please be advised that we have closed this account with our office forwarded a copy of the complaint to our client to review. As a courtesy, we have instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving at least thirty (30) days to update their records.   We trust this resolves your concerns.