The Dapper Club, Inc.

Clarification: As per the desired settlement, the consumer was not charged a fee and the transaction was voidedAttached is a receipt confirming the void -

Ms***
*** Business & Consumer Relations Revdex.com of Utah W S Salt Lake City, UT RE: *** *** Review ID: # *** / Account: # *** Dear Ms***, Allen Marketing Group is in receipt of your correspondence regarding Mrs***’s complaintWe thank the Revdex.com for their continued focus on advancing marketplace trustWe appreciate the opportunity to respond.Please be advised that Allen Marketing Group was in contact with the consumer, and we are pleased to inform you that a mutually amicable resolution has been reachedPlease consider this Allen Marketing Group’s responseWith pleasure, James M., Digital Correspondence Customer Relations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. They didn't specify it, but they issued me a full refund
Sincerely,
*** ***

Revdex.com:
I have reviewed the response
made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI was immediately called the next day by one of the customer service reps, Kimberly She explained to me that the month extension had already been applied to my account and that there may have been a misunderstanding She also informed me that the bonus trips were the items that could be extended with no penalty After looking over my notes again, she was correct Romy, the initial rep who sold me the vacation package, was correct in what she told me and I simply misunderstood what she was saying
Sincerely,
*** ***

Ms***
*** Business & Consumer Relations Revdex.com of Utah W S Salt Lake City, UT RE: *** *** Review ID: # ***/ Account: # *** Dear Ms***, Allen Marketing Group is in receipt of your correspondence regarding Mr***’s complaintWe thank the Revdex.com for their continued focus on advancing marketplace trustWe appreciate the opportunity to respond.Please be advised that Allen Marketing Group was in contact with the consumer, and we are pleased to inform you that a mutually amicable resolution has been reachedPlease consider this Allen Marketing Group’s responseWith pleasure,James M., Digital Correspondence Customer Relations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThe 379$ were refunded to the CC
Sincerely,
***

Offers do not include government fees and taxes; this is disclosed at the time of purchase.Premiums offered at the time of purchase are not included in the purchase price and are not serviced by Allen Marketing Group.Unfortunately, as services were rendered and used; no refund will be issued in
regards to this manner.Customer was provided with proper disclosure at the time of purchase

Complaint: ***
I am rejecting this response because: it spoke of nothing to take care of my pain and
suffering, I was on the phone most of my work day trying to get a place for my 60th BirthdayI would like this complaint kept on this company, hopefully the next person will investigate them prior to doing anything like business with them
Sincerely,
*** ***

Ms***
*** Business & Consumer RelationsRevdex.com of UtahW S Salt Lake City, UT 84129RE: *** ***Complaint ID: # ***/ Account: #***Dear Ms***, Allen Marketing Group is in receipt of your correspondence regarding Mr***’s complaintWe thank the Revdex.com for their continued focus on advancing marketplace trust and appreciate the opportunity to respond. Allen Marketing Group has been in contact with the consumer and we are pleased to inform you that a mutually amicable resolution has been reachedMr*** may contact us at any time for further assistance. Please consider this Allen Marketing Group’s response.With pleasure, Emily L., Digital CorrespondenceCustomer Relations

Ms***
*** Business & Consumer Relations Revdex.com of Utah W S Salt Lake City, UT RE: *** *** Review ID: # ***/ Account: # *** Dear Ms***, Allen Marketing Group is in receipt of your correspondence regarding Mr***’s complaintWe thank the Revdex.com for their continued focus on advancing marketplace trustWe appreciate the opportunity to respond Please be advised that Allen Marketing Group was in contact with the consumer, and we are pleased to inform you that a mutually amicable resolution has been reachedPlease consider this Allen Marketing Group’s responseWith pleasure, James M., Digital Correspondence Customer Relations

02/27/Ms***
*** Business & Consumer Relations Revdex.com of Utah W S Salt Lake City, UT RE: Complaint ID: # ***/ Account: # *** *** *** *** *** ***
*** ** *** Daytime Phone: *** *** E-mail: *** Dear Ms***, Allen Marketing Group is in receipt of your correspondence regarding Ms***’s complaintWe thank the Revdex.com for their continued focus on advancing marketplace trust and appreciate the opportunity to respondAllen Marketing Group has been in contact with the consumer and we are pleased to inform you that a mutually amicable resolution has been reachedPlease consider this Allen Marketing Group’s responseWith pleasure, Emily G., Digital Correspondence Customer Relations

The customer was provided with a 14-day right to rescission and received purchase documents from the package servicer: Allen Marketing Group - within hours of purchaseUnfortunately, we cannot honor any special arrangements or exceptions other than what is outlined in the purchase documentsNo
further action will be taken in this manner as the customer was provided with proper disclosure at the time of purchase

Ms***
*** Business & Consumer Relations Revdex.com of Utah W S Salt Lake City, UT RE: *** * *** Complaint ID: # *** / Account: #*** Dear Ms***, Allen Marketing Group is in receipt of your correspondence regarding Mr***’s complaintWe thank the Revdex.com for their continued focus on advancing marketplace trustWe appreciate the opportunity to respond Please be advised that Allen Marketing Group was in contact with the consumer, and we are pleased to inform you that a mutually amicable resolution has been reachedPlease consider this Allen Marketing Group’s responseWith pleasure, Emily L., Digital Correspondence Customer Relations

As an act of good faith, our Expedited Resolution team has reached out to the customer and provided them with a resolution that correlates with their desired complaint settlementAs per the customer, the complaint is remedied

02/27/Ms***
*** Business & Consumer Relations Revdex.com of Utah W S Salt Lake City, UT RE: Complaint ID: # ***/ Account: # *** *** *** *** *** **
*** *** ** *** Daytime Phone: *** *** E-mail: *** Dear Ms***, Allen Marketing Group is in receipt of your correspondence regarding Ms***’ complaintWe thank the Revdex.com for their continued focus on advancing marketplace trust and appreciate the opportunity to respond The consumer’s financial institution has issued a credit to Ms***’ on our behalfWe have advised MsHasting’s to refer any additional questions regarding this credit to her financial institution Further credits will not be issued by Allen Marketing GroupPlease consider this Allen Marketing Group’s responseWith pleasure, James M., Digital Correspondence Customer Relations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I filed this on 10/10/and found that the Allen Marketing Group on the following day after filing refunded in full my funds.Therefore, I would like to withdraw my complaint thanks
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me They have gave me a full refund of my $as asked I verified it to be in my CC statement today
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: I did book a vacation at a Westgate Property in Williamsburg, which is Kingsmill I did not make a reservation for several months following the purchase of the offer, as I was told was fine When I made the reservation, I was given information about a tour of a property called King's Creek This is not a Westgate property, and is not up to the standards of Kingsmill While I realize that the names are similar, they are not the same property I maintain that I should have been informed that this was not the property I originally booked, and given the option of accepting the substitute property. I was also told that by paying an extra $100, I was guaranteed a balcony on the "Complimentary" Cruise package that I was being given When I brought this up after we received the package that makes no mention of a balcony, I was told that I upgraded from a day cruise to a day cruise This is not what I was told or what was verified Finally, I was told when I booked that it was necessary to pay an extra $to stay on the actual property, which again, I had been told was what I was purchasing in the first place
Sincerely,
*** ***

Ms***
*** Business & Consumer Relations Revdex.com of Utah W S Salt Lake City, UT RE: *** *** Complaint ID: # ***/ Account: #*** Dear Ms***, Allen Marketing Group is in receipt of your correspondence regarding Mr***’s complaintWe thank the Revdex.com for their continued focus on advancing marketplace trust and appreciate the opportunity to respond Allen Marketing Group has been in contact with the consumer and we are pleased to inform you that a mutually amicable resolution has been reachedPlease consider this Allen Marketing Group’s responseWith pleasure, Emily L., Digital Correspondence Customer Relations

Complainant was issued a full refundNo further action will be taken in this matter