The Galman Group

I’ve been working from home since Covid and have been experiencing stomping and dropping things over my head. I’ve mentioned it to management and it gotten worst. I’m now being harassed and my car tires have been tampered with. I’m trying to move now but will be looking into legal actions for being harassed and stalked from Stalking neighbors at Sedgwick Station Apartments. It’s Horrible that I’ve been through this and management is on one side stating they’re nice. Wolf in Sheep Clothing is what I’m dealing with now I’m going to take legal actions because I’m feeling threaten and feel I’m being listened too through this paper thin walls.Management made it worst and tension is very bad now. There should be a flyer giving to all tenants regarding privacy and harassment. And if you’re deliberately following your neighbor every time they leave out and then you’re leaving right after them. That’s Stalking!

We have no knowledge of there being mice in this apartment when occupied by the previous resident Nothing regarding mice was ever reported The exterminator has been to this apartment since this resident moved in twice and we have tried to seal holes but it is very difficult given the clutter in the apartment We cannot effectively take care of this situation unless this resident cleans the apartment We have issued a cleaning violation today I have attached photos of the conditions found in this apartment by our maintenance staff I have more photos then this would allow me to attach

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

We will not relocate you or refund your depositWe did not move you in knowing that your apartment had a mouse issue We will do everything possible to get rid of the mice but you must clean up your apartmentWe cannot effectively exterminate or mouse proof with all the clutter These photos cannot possibly be of everything you took out of closets and under your sink so that we could mouseproof It is my understanding that the openings around the door has been addressed Please let the Management Office know as soon as the apartment is clean so we can get the job done

Date: September 6, 2017In response to the complaint from the Residents [redacted] and [redacted] as the Property Manager, Gail D [redacted] , was informed by a Resident in Building "*" that there was a box opened in their foyerAs soon as I was informed went to the building on August 24, and saw [redacted] and [redacted] name on the opened boxI knew they had already turned in their keys to the apartment so I immediately went to my office and emailed [redacted] what saw in the foyerShe then came and picked up the boxAt no time did I sign for this package.In addition, the complainant signed a lease addendum which specifically stated that they released Montgomery Court from liability in the event of loss, damage or theft to any of their parcels.We are sorry for their loss and/or inconvenience here but we are not responsible for this and suggest they make a police report and follow up with the delivery company and supplier

The unit directly above my unit has had a contiual leak in the bathroom causing the ceiling in my unit to cave inThis is now the 3rd time this has happenedEach time cosmetic work is done but the problem is not fixedAdditionally, the my carpet now smells like sewage and my towels and bath rugs were destroyed

We apologized for the delay in receiving your security refund Your refund check was originally processed before you provided a forwarding address and therefore was sent to your address at the [redacted] at [redacted] anticipating that you had your mail forwarded to your new addressWe had to stop payment on that check and issue you a new one that was mailed on 3/13/for $(less cleaning deduction)

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I did finally receive the check and it has clearedI do want to make a note that aside from the long delay in receiving this security deposit back, any applicable interest was not included in the refund amountAs I understand, security deposit is supposed to be held in an interest-bearing account by the landlord Regards, [redacted] ***

We have advised the complainant through e-mail that a new check has been issued and sent by certified mail He was given the tracking number We apologize for the confusing responses to his previous inquiries and have spoken to our employees This could have all been avoided if the original check was delivered as it should have been

A check was mailed out to *** on February 11,
*** ** ***, CMCA,
AMS, PCAM
Regional Condominium
Manager
The Galman
Group
*** *** *** *** *** ***
***, PA ***
(p) ###-###-####
(f)
###-###-####
Creating
Great Places To Live

From: Date: Wed, Apr 5, at 1:PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #***.To: Revdex.com Good Afternoon!Thank you for looking
into the complaint for meThe company has reached out to me, & we have come to a resolution on the matterThank you again for your help!Again, the complaint has been RESOLVED, & this case can be closedThank you!*** *** **

This former resident's security deposit return was mailed on September 1, to the correct address. I have attached a copy of his security deposit statement along with a copy of the Certificate of Mailing from the post office showing the date and address that it was sent to. This
apparently got lost in the mail, therefore we had to follow the steps to try to track down the missing check then put a stop payment on it. We have re-issued a new check that will be mailed today, 10/4/2017. We have also corresponded through email directly with this complainantAlthough we are sorry for the delay in receiving his security refund, we cannot be held responsible for something that was lost in the mail

Date: September 6, 2017In response to the complaint from the Residents [redacted] and [redacted] as the Property Manager, Gail D[redacted], was informed by a Resident in Building "*" that there was a box opened in their foyer. As soon as I was informed went to the building on August 24, 2017 and...

saw [redacted] and [redacted] name on the opened box. I knew they had already turned in their keys to the apartment so I immediately went to my office and emailed [redacted] what saw in the foyer. She then came and picked up the box. At no time did I sign for this package.In addition, the complainant signed a lease addendum which specifically stated that they released Montgomery Court from liability in the event of loss, damage or theft to any of their parcels.We are sorry for their loss and/or inconvenience here but we are not responsible for this and suggest they make a police report and follow up with the delivery company and supplier.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:The closet in the main bedroom is the only storage in the apartment. There was never anything under the kitchen sink but cleaning supplies and plastic bags for garbage. The things behind the sofa were curtain rods and carpet and a Christmas tree.  The big black plastic bag by the door opening is a comforter set. Since there is no place for linin storage I never took it out the bag. We now take trash every night because if anything is left on the floor the mice tears through the bags and makes a bigger mess on the floor, and they go through the metal  garbage can in the kitchen. we can not store any food on the refrigerator or counter tops like crackers, chips like you would in most homes. I have purchased 100.00 in equipment to minimize the mice movement through out the house the mice go around the traps..  My biggest issue was that the holes that the mice come in and out of were not sealed prior to my moving in, as a result they are everywhere. So we see them running around at times when watching television in the living room. The seal in the front door was never filled. At night you can stand at the door on the outside and see the light inside the apartment. The neighbors have said mice have been there for years. I wished I had done better research prior to selecting this property. If someone from the property could inform me when they would like to come to exterminate would be nice. the 24th was the date on the letter received about someone coming to inspect the apartment, the inspection should have occurred prior to my move in and we probably would not be having this conversation.  
Regards,
[redacted]

This homeowner was seriously in arrears with their maintenance fees to their Association, and, after they ignored numerous letters from both the Association and the Association’s attorney and failed to...

attend a default hearing, their checking account was frozen by their bank pending a levy.  The homeowner sent a friend with a certified check to the attorney’s offices to pay the judgment and the Court was notified electronically that the judgment had been satisfied and the levy could be lifted.  The homeowner also asked to enroll in the Association’s auto-debit program and filled out the appropriate form.  ACH debits the checking account on the 3rd of each month, and, unless the homeowner has specifically stated on the form that only maintenance fees are to be taken out, the auto debit will be for any outstanding amount on the account.  As the check delivered to the attorney’s office had to be forwarded to the management office, the outstanding balance was still being carried on the account, and hence was captured in the auto debit.  Now that the certified check has been received and deposited, we will be happy to issue a refund to the homeowner.
 
[redacted], CMCA, AMS, PCAM
Regional Condominium Manager
The Galman Group
[redacted]
(p) ###-###-####
(f) ###-###-####
Creating Great Places To Live

We apologized for the delay in receiving your security refund.  Your refund check was originally processed before you provided a forwarding address and therefore was sent to your address at the [redacted] at [redacted] anticipating that you had your mail forwarded to your new address. We had to stop...

payment on that check and issue you a new one that was mailed on 3/13/17 for $625.26 (less cleaning deduction).

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:  within days of receiving a delinquent notice, my account was paid in full.  This organization has unethical business practices.  I told them my dues were being paid yet they come after me anyway with unfounded fees.  We ARE allowed to pay quarterly. I never received any formalized document indicating otherwise.
Regards,
[redacted]

We have no knowledge of there being mice in this apartment when occupied by the previous resident.  Nothing regarding mice was ever reported.  The exterminator has been to this apartment since this resident moved in twice and we have tried to seal holes but it is very difficult given...

the clutter in the apartment.  We cannot effectively take care of this situation unless this resident cleans the apartment.  We have issued a cleaning violation today.  I have attached photos of  the conditions found in this apartment by our maintenance staff.  I have more photos then this would allow me to attach.

This business moved into our complex 3/2014. Acquiring several apartment complexes in the surrounding area, they did not renew Leases, having a goal to renovate and redesign. Some tenants were permitted another year through a technicality. My obligation to this business was almost quadrupled, thus assuring I might be unable to continue in this complex. Tried to acquire funds to transition to another unit though not pleased with their new product. Ultimately put out after 20 years, the man who came to dislodge me followed me around the apartment, watching carefully and continually telling me I would have my possessions. He lied. This business was told by telephone in conversations with Property Managers on four occasions, beginning 12/12/2014 through 1/21/2015, that I needed my things and was attempting to locate reliable movers to retrieve my property. One acknowledged this on second call, saying "I know". Finding no one in my neighborhood, Roxborough, Phila., PA, finally located prospective movers at my then location on City Avenue. Everything was arranged. Move my things into a larger storage unit, incorporating my property from current storage unit at a very reasonable cost. Upon notification 1/21/2015 that I was ready to remove my property, Property Manager happily informed me my things were gone. "Where?" She would not answer but repeated once again my things were gone and that I had 30 days to get my things. Twenty years of a rebuilt life is not abandoned! Galman stole my clothing, leather jackets, things I kept from Mom and Dad - her Bible, our recipes, his watch, tie and tie tack. My Bibles. Gifts from friends, family and employers. Collectibles, electronics, personal files, medical records, furniture left me by my now deceased friend of twelve years. Gifts I had given him and the flag from his military funeral! Memories of a precious friend, the only feline buddy I ever knew, which my friend found at a Pet Shop in Gilbertsville, PA. Photographs, personal ID from my friend, his son and myself. These people stole things, my stuffed animal collection - again acquisitions and gifts from my friend and co-workers - which can never be replaced! Writer and photographer, these people stole my equipment and years of writing, actual and projected. Several hundred DVDs - including Biblical epics old and new. Bible on tape, CD and DVDs. My precious copy of "The Bodyguard" with W[redacted]'s beloved "I Will Always Love You" video, a song I had given to honor and pledge my love and devotion to my Lord Jesus Christ. These people stole my clothing, accessories, beautiful, quality jewelry acquired at very good prices over 20 years. They took my Mom's beautiful locket, given to me when I was small and into which I placed a lock of her hair. They stole my entire work history, resumes, payment records, tax returns. They stole $30 in laundry money, coin collection acquired over several years. They took all my music, CDs, tapes, ministry materials which I purchased and also given to me. A guitar which Mom and Dad gave me, my very first! Christmas ornaments, a beautiful little Christmas tree purchased by my friend's wife, who passed away in 1994, fully equipped with lights, ornaments and some we added. I would get it out and set up each Christmas and my dear friend would turn on the lights to greet me as I returned from work each evening. In short, these people stole my entire past, present and possibly my future as I try to find things I formerly possessed. Still wearing a Winter leisure sweatsuit purchased 12/2/2014, I am unable to shop and find things that fit since my things came primarily from catalogs and sizes have now changed, clothing is smaller. My business suits, slacks, everything was purchased with care to move into any required appearance. Beautiful tailored dresses, shoes, shirts, blouses, gone. These people managed to completely destroy my life as I am now left with much debt simply trying to live, as I did then. Should be working, producing and helping others, these people have ended that goal and dream. They took all my books and reference materials. I simply cannot conceive such mean-spirited, nasty actions when my friend, his family and finally myself were model tenants. Rent was often paid in advance as we didn't want Property Owners to suffer loss. People vacated, violating Leases and destroying property. My family and my friend and I were always conscientious and considerate of others' time, efforts and property. Today I still wear that 12/2/2014 suit. While all this went on, I had sustained a stress fracture to right side of right foot on 12/5/2014. Wearing a cast and boot, I was in no position to haul furniture and boxes down four flights of steps which included steps leading to parking lot. This has been and continues to be a nightmare for me. Still wake up in the middle of the night remembering and wondering how people could be so callous, cruel and inconsiderate. Yes, heartbreak! As though I never lived. This was the eighth time my family and I suffered loss, the second time for me. These people will insist I had 30 days to retrieve my property. They were alerted four times that I needed my things and was coming for them. Now, this business has not been made whole, but they have profited nicely by acquiring their property AND mine. This is illegal and immoral! They were entitled to their property, they were not authorized or entitled to seize mine. Unlawful, double enrichment is the legal terminology. On 1/30/2015, at the advice of a local representative, Personal Criminal Complaint was filed. Have since contacted five attorneys. The fifth will help for a possible cost totaling $1,100. No too bad - if finances are available. What now, Galman Group. There is only one testimony I will ever be able to give on your behalf - not a positive one I'm afraid!! Oh, yes, ever heard of the biblical law of Sowing and Reaping? You reap what you sow more than you sow, longer and later than you sow.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:  I STILL HAVE NOT RECEIVED MY MONEY BACK.
Regards,
[redacted]