The Gutter Guy

My name is Myra from Formula 1 Auto ImportsI will respond to the complaint expedited by the consumer.For starters I have spoken to the customer yesterday his paperwork was processed and sent out to Albany for processing.I am awaiting his plates, registration, and Inspection from NYS.There was a...

issue in registering this vehicle in that the his mother was the purchaser of the vehicle and all the paperworkhas been expedited in his mothers name.When I reviewed the insurance identification card the insurance identification card was in the son's name.I had called the customer and informed him that I needed the insurance identification card in his mother's name.He stated that he would be registering the vehicle and that his mother would be the title holder.In addition to this I did not have his drivers license in the file and he had to forward it to me.When I viewed his drivers license his insurance identification card did not match the address on the licensehe had to obtain another identification card.So time had lapse.  I have all copies of the reissued paper work all logs of phone calls expedited.I have no problem in providing you with such documents.  In addition to this I have spoken to the customeryesterday and informed him that I should be receiving his plates momentarily.  I have conversation with himyesterday March 22, 2016.In addition to this the loan was done in his mother's name he is no where on the loan.  I explained to him that I would list him as the registrant and his mother the title owner.His paper work is up in Albany with Ms. [redacted] in Albany.  If you have any additional questions kindly contact me at ###-###-####  I am always at your service!!!

Mr. [redacted] no longer works at Formula 1 Auto Imports.The car fax report that was provided to you was printed directly from the official car fax website.If there was structural damaged as you stated it would have been reflected on the car fax provided for youat the time of delivery or purchase....

I have spoken to the customers brother over the phone.  I did in fact explain to him that the internet price is our mostcompetitive price which in fact does not include, taxes, tags, registration, and dealer fees.He asked if there was room for negotiations I explained to him that would be at...

the General Manager's discretionIt would be contingent on how much we own the vehicle for.The customer did not in fact mentioned that he wanted to purchase the vehicle less than the internet price leavingno room of profit.  He failed to mentioned that we did not agree on any price before he came to the dealership.He failed to mentioned that when I asked him how was his flight in he already stated that he had been backfrom vacation,  he was visiting family in Canada for the New Year.  He had been home for a few days.Hence forth we sold the 2010 Mercedes Benz on Saturday it is no longer available at this time.There are 3 sides to every story what you say, I say and the truth!    There are 3 sides to every story what you say, I say and the truth!!

I have spoken to the customer and I have fedex her registration, and inspection this matter is resolved.Thank you!Myra Formula 1 Auto Imports

My name is [redacted] from Formula 1 Auto Imports.I did stand on line for 4hrs in the department of Motor Vehicle in Lodi.I did process the paper work for Mr. [redacted]He wanted to transfer his personal plates.   I found out at [redacted]that his personal plate registration had expired and they could notregister the transfer of plates to him.They have provided him with new plates.  We had called the customerto come in pick up his plates only to have or sales associate cursed out by[redacted].All customers are required to sign out for the [redacted] Plates.  This is protocal.Any questions, please provide us with a call at ###-###-####He refuses to come to the dealership to pick up the plates.  This is not our fault.[redacted]Formula 1 Auto Imports

Myra here from Formula 1 Auto Imports the consumer can reject the response I have provided you with.However, like I stated in my earlier message to you I add nothing or take anything away from the truth beingtold as I know it to be.

The title was lost and we should receive the title in two days.  We applied for a duplicatevehicle  will be registered by the week of November 1, 2015If you presently have any additional questions, kindly contact [redacted]at Formula  1 Auto Imports .  We...

apologize for any inconvenience and we are diligently workingto resolve this issue.

Again I have spoken to the customer who called in I did explain to him the internet price and dealer fees.  I explained to him any negotiations would be at the managers discrection.   We never agreed on a set price.I have no need to be dishonest I am only an employee that works for Formula 1 Auto Imports