The Management Centre

We are fixing this customer's car as we speak, they will be receiving it in the next day or two

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] Case went to the court

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: On April **, 2016, the manager along with a salesman did indeed state in front of another customer that they would get the car and fix what was wrong with it since it left the parking lot on December **, with the issues that continued to manifest When the manager found out that the mechanic who discovered the exact issue would not release the car without payment for taking it apart for the warranty company to inspect and holding up one of their bays due to the engine being apart, the manager advised he was trying to figure out how to get the car from the mechanic Once, they made the sale to the other customer, my issue was irrelevant and the decided not to follow through on what they promised in front of the other customer to make the saleThey issue was their responsibility from the start In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

The customer was contacted multiple times by our employee Agnes and kept thoroughly informed throughout the processThe refund was processed in an orderly manner and the customer was informed that she would need to wait for her card to be refundedWe are unsure of how this became an issue as the customer was in constant contact with our employeesThe refund has since been returned to the customer

We have responded to all complaints regarding this claim, our company is unsure what else this customer is looking for? As far as mechanical issues we adamantly stand by our customers and welcome Ivan to contact our service manager (who he has already been in contact with)James (the salesperson) has also been in constant contact with Ivan, leaving us unsure of what we can do to rectify the remaining issues moving forwardPlease explain in detail what we can do to fix this situation for you

Revdex.com:At this time, I have not been contacted by Quick Cash Auto, Incregarding complaint ID [redacted] .Sincerely, [redacted] However, I have continued to make multiple attempts to collect my refund On [redacted] August 2016, I had spoken with an employee by the name of Danielle and was informed that the owner will be sending me a check in a week I'm still waiting

We are having a hard time taking these claims legitimately as we have paid for multiple of the services the customer claims we did not pay forWe paid for the rental car for the customer and also the towing expensesFurther, we paid to have the car fixed at the mechanic of the customer's choice Since that time the car to our knowledge has been without issueWe are unable to provide the customer with a new vehicle or $which he claims are reparations from six missed days of work, since we have already paid for the services to have this vehicle fixed

Revdex.com:At this time, my complaint, ID [redacted] regarding Quick Cash Auto, Inchas been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This car has a super charger on it that their mechanics could not figure out and had to outsource it toanother shop just so it would pass a NYS inspection which took over days andover a hundred miles was put on the car from themI don't know much aboutengines but what I read online about super chargers but if is not the right tune in the engine it will blow upalso the tire where not new at the time of purchase.I have made several calls to speak with a manger a and they have never called me back In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: No one from Long Island auto find has made any attempt to reach out to meThey are making no honest effort to remedy this situation and adding further insult by stating they have reached out to meFor this matter to be satisfactorily resolved id like a full refund of the repairs I've had to make which total $ In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: Reference to complaint ID [redacted] , the dealer have not responded but after a promise from Jim the General to take the car back and give me another they actually did Im not complete satisfied with the result but it was dealt with in a respectful manner where I know they didn't do they're best but I'm pleased to move on and continue with no more hassle My sale rep Steve was great as always and very respectful The resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: In the listing for the automobiles, no were does it say anything about the "trade ln/or down payment !! You have to go to the company Web site and it is on the last sentence!! If you look at the reviews, this has happened to many people! It's a ploy to get the people to come in and then pow!! In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted] ***

At this time, I have been contacted directly by Quick Cash Auto, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] The business has started to send me emails stating that they are waiting for a response from me in regards to the HyundaiI have called the phone number which has changed twice in the last month and received no answer In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The fact they made a response until today goes to show how unrealistic this organization and I don't want their apology because honestly I will never be doing business with them everI would also like to clarify that the plates on my vehicle is the one I went in to motor vehicle and obtain because after several back and fourth with Long Island auto find I went in to motor vehicle commission and got replacement plates and registration so I was able to drive my carI am very thankful I don't ever have to deal with this organization and please kindlykeep your apology don't at like your organization wasn't rude and u professional the secretary they had answering the phone would pick up and hang the phone up but I guest that's the way you do business good luck to your organization In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me as long as I receive the refundAs of today 4/*/I have not received any refundI will allow a couple more business days to go by in order for the refund to be processedI did not use "aggressive language" with the salesmanI did ask to be transferred to another salesman because he was not participating in the negoiation process which is a very conversation to have within the car buying processIf anything, Jason's approach on asking multiple times about the down payment amount after I expressed to him on the phone $down payment and possible more after I spoke to my husbandFurthermore I despite difficulties with Jason I still wanted to do business and purchase the vehicle with your company and asked to be transferred to another salesperson which never happendI asked Jason to transfer me, I contacted customer service and asked them to have another salesperson to contact in regards to purchasing the vehicle (all of which I have documentation of as well) and no one got back to meTherefore I started calling in regards to my refund since no one wanted to contact meI called Jason, I called customer service, I emailed multiple people, I left multiple voicemails with no response whatsoeverIt wasn't until It wasn't until I went publicly with reviews and Revdex.com complaints until I received a responseSomeone by the name of Stamos responded to a facebook message and was willing to help me, that was the only person who ever respondedI have attached a convo with salesman Jason so you can see there was no aggression on my partI was cordial and I simply wanted to negotiate a sales price within fair market value via Kelly Blue Book Value, that's to be expected not aggressiveThe way your salesman Jason spoke to me was unprofessionalYou should never justify conducting your business poorly and you did so by taking several weeks to even begin to process a refundI should have been contacted a long time agoPlease take accountability for your salesman and for your business.
Sincerely,
*** ***

*** *** *** *** has stopped all loan applications for this customer.We only apply for loans when the customer fills out and signs a credit application.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:I don't agree with the statement the company made That is not correct, Agnes did not keep in touch with throughout the refund processI did not speak to Agnes into weeks after my "refund" was suppose to be refunded. I already spoke with the manager at Li Auto Find and told him I would drop the claim.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

This customer has been in constant contact with his salespersonOur sales representative James happened to actually be at the doctor's office on the day in question, so the insinuation that we have been dodging the customer is falseAt no point do we hide from our customers and have been nothing
but accommodatingIf the customer has further issues we welcome him to continue his conversations with the relevant contacts from our company (he has their direct numbers)Thank you