The New York Optimist

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [redacted] has consistently jerked me around for the past weeks with the same response to resolving this matter Every time his answer is always the same he will personally take care of this matter which he had promised for the past weeks and has not done a thing to reslove or return my money His lack of professionalism make me question all of his business dealings and to be truthfull I am sorry I ever got into business with him in the first placeToday I will be going to the bank to report fraud on my account in his name and the name of the magazine.Thank you for your attention in this matter [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have still not received the refund Sincerely, [redacted] ***

This has been a sore spot in our hatThis client will be refunded by the end of April

I was contacted by the owner John of the New York Optimist in September of and was offered a deal to list my property through his online magazine After a week or so of making a decision and follow up calls from him, I agreed to move forward I paid him in full by credit card, signed his contract and the venture started Everything was going well and then in November of he notified me to let me know my credit card was billed again for the same amount due to a "billing error" and he would refund me ASAP Taking his word for it, I let it go for another month and then contacted him letting him know that nothing had been credited back During this time I had referred a friend to him and they were working out a deal to create a website along with other social media exposure to the cost of $3, A few months later, I was told by my friend that the same exact thing happened to them, more money taken from their credit card that he had on file without their approval I then began to realize that this didn't seem like a "billing error" anymore It is now October of and I have not seen my refund and my friend does not have their website up and running We both have been in contact with him since with phone calls, emails, etc with no resolution in site...just empty promises and lies of monies being refunded and websites being completed I would definitely think twice about listing with this company no matter what he promises you...steer clear

In response to your (the Revdex.com) questions The long delay in refunding this client is mainly due to financial issues with our companyOver the past year and a half it has been very difficult to maintain a steady reliable staff, leaving me to handle the larger bulk of work and different jobs that are required to run this company properly I will be refunding this client by certified check money order I will have this check refunded to him ASAP, the weekend may delay the refund by a few daysso as you mentioned in our conversation June [redacted] is probably a better deadline Note: it has been a very difficult month - (May) and I do not want to extend or hold this clients money from being refunded nor did I ever intend for this situation to take place at allThank you for your attention to this matter and I do apologize again [redacted] for this delay

This client was billed twice.The second duplicate transaction was a mistakeI have talked to the client today 2/**/ and was assured that when she receives the refund for this transactionshe will delete this complaint with The Revdex.com.I do apologize for this and hope to make
sure this does not happen in the future.Sincerely*** ***

Riddiculous timing I apologize.But we will finally be able to get this done.Within a week and a half from today

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that
my complaint has NOT been resolved because:I have still not received the refund and the company has not confirmed when the refund will occurThe company has not returned my refund for nearly full monthsThey incorrectly charged my credit card twiceThe refund should have been returned immediately.
Sincerely,
*** *** **

I purchased advertising on thenewyorkoptimist.com and John put my ad on thenewyorkoptimist.net. He claims he is unable to place my ad on the site that I purchased the ad on, so he put it on a different site completely that I didn't purchase. He has been saying he'd give me a refund for almost a year and still has not done so. This business is a fraud.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I did not receive the check by the June [redacted] deadline. Today in June *. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

I was contacted by the owner John of the New York Optimist in September of 2015 and was offered a deal to list my property through his online magazine. After a week or so of making a decision and follow up calls from him, I agreed to move forward. I paid him in full by credit card, signed his contract and the venture started. Everything was going well and then in November of 2015 he notified me to let me know my credit card was billed again for the same amount due to a "billing error" and he would refund me ASAP. Taking his word for it, I let it go for another month and then contacted him letting him know that nothing had been credited back. During this time I had referred a friend to him and they were working out a deal to create a website along with other social media exposure to the cost of $3,500. A few months later, I was told by my friend that the same exact thing happened to them, more money taken from their credit card that he had on file without their approval. I then began to realize that this didn't seem like a "billing error" anymore. It is now October of 2016 and I have not seen my refund and my friend does not have their website up and running. We both have been in contact with him since with phone calls, emails, etc with no resolution in site...just empty promises and lies of monies being refunded and websites being completed. I would definitely think twice about listing with this company no matter what he promises you...steer clear.

It has been a little difficult here in the finance departmentBut this client is first priority and will be fully refunded

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been...

resolved because:

I have still not received the refund.
Sincerely,
[redacted]

In response to your (the Revdex.com) questions 1. The long delay in refunding this client is mainly due to financial issues with our company. Over the past year and a half it has been very difficult to maintain a steady reliable staff, leaving me to handle  the larger bulk of work and different jobs that are required to run this company properly.   2. I will be refunding this client by certified check money order.   3. I will have this check refunded to him ASAP, the weekend may delay the refund by a few days. so as you mentioned in our conversation June [redacted] is probably a better deadline.   Note: it has been a very difficult month - (May) and I do not want to extend or hold this clients money from being refunded nor did I ever  intend for this situation to take place at all. Thank you for your attention to this matter and I do apologize again [redacted] for this delay.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

It has been a very difficult series of events here in regards to financeI agree the timing has been unbearable.I wish to apologize and tell the client that this issue will be resolved within the next two weeks.That's the best we can do at this time.

At this time, I have been contacted directly by The New York Optimist, LLC regarding complaint ID [redacted], however my complaint has NOT been resolved because:
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He called, but gave me the same story, I will pay you in a week.....that was 3 weeks ago.....I do not know if it was because of your correspondence, he did not say.....it is still unresolved.
Thank You!
[redacted]
[Your Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

This has been a sore spot in our hat. This client will be refunded by the end of April.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 I have stilled not received the refund. This week will mark 10 months that my refund has been withheld from me.  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]