The company has a day money back guarantee I returned the product because I was not satisfied They claim the refund will be made within days from logging the return at the warehouse I returned the product and received confirmation of the delivery back on March When I reached out to get a status update, they said they had no record of it being logged in to the warehouse yet So basically if they never log it, I won't get my money back This is fraudulent advertising in that they claim it is easy and guaranteed to be refundableYet they make it very difficult to return product and you have to dig around on their site before you can even find the instructions on how to initiate the refund The whole process seems like they are trying to make it difficult to return product
I have been using Isagenix for almost yearsNot only have I had amazing health results for me and my family but numerous friends as wellIt is not a cure but simply a way to feed the body the most dense nutrition in fewer calories than a sit down mealIt has been life changing and I will never stop using and sharing
Worst Customer service everI called to complain about a blender that was included in the package and asked if I could have it replacedThey had the nerve to tell me I damaged itReally???? Just by reason the reviews and my own experience with the so called customer service reps, I would never recommend people to this company, ever! You can honestly tell that this company is out to rip-off the consumer with no regard on the products they pushDo your research before you throw your hard earned money awayABSOLUTELY NOT RECOMMENDED
I am hesitant about network marketing companies but gave this one a try after watching an acquaintance rave for months about itThe shakes tasted great but because I was looking to gain more natural energy and weight, not loose weight or build muscle, they didn't work for me muchI wasn't told the products have to be on an AUTOSHIP rotation either, that was frustratingI cancelled my account and got an email a few weeks later letting me know of my shipment comingAfter calling Customer Service (who was very helpful), I was advised that in order to fully cancel I had to CALL inShe cancelled my accounts and then transferred me to returns which is where I have the problemNot only do I get my original shipping deducted from my refund, I also have to arrange and pay the return shipping BACK to the company, and it can take UP TO days to receive my refundA few hundred dollars is a good amount of money for me, so to think I may have to wait that long is frustratingAs far as the physical return, I don't mind it being deducted but to withhold the original cost and offer no assistance with returning it is also frustrating
Message for Isagenix, your consultants seems to be eager to push your product at any costI have receive three unsolicited delivers since I started buying your productsMy consultant Maureen assures me that unsolicited merchandize will not shat door step, and when question her over the issue she pretends that it was a glitch on the system or that it is Isagenix errorI love Isagenix products but not the business practices and I will not buy anything from the company again
This has been a lifesaver for me & my family! I was in such bad shape before Isagenix (not just physically being lbs over weight) but I was so depressed and medically speaking I had MAJOR problems - but after a few months on the weight loss system I lost lbs and got off some of my medsbut the biggest change was the fact that my family got their happy and energetic mom backI was finally out of bed without migraines playing with them at the park! So wonderfulThere are so many products - not just weight loss - now I use the workout supplements and love them! My kids even use some of the products and beg for their shakes & bars! I realize this isn't for everyone, but it has been amazing for meThe company has been so good about returns and any problems that ariseI just adore their customer service team! I'm so grateful my sister shared these products with meSo so so grateful!
I placed an order for bottles of shake powderVanilla and chocolateThe consultant that signed me up told me that if I did not like the products, that I had nothing to worry about, they have a day money back policyI tried both products, and did not like themI contacted Isaabout a refundThey informed me that the following are non refundable: Membership fee, shipping, and return shippingFirst, I never wanted to be a "member" I did not realize there was a $charge added for thatSecond, the shipping to return the items are over $The shipping that I paid to recieve the prodcuts was $So I would end up still paying $for products that I do not like nor wish to keep
Purchased a one month trial and was unknowing signed up for ongoing shipments and pre-authorized debits from my account
Called when the money for the second shipment was taken from my account on april 1st ($198.94) and was assured that I could return the product unopened free of charge and the full amount would be credited to my account right away
On April 4th the full amount of $was deposited in my account from ISAGENIX *** _V and immediately re-debited from my account to ISAGENIX *** _V in the amount of $resulting in me not getting anything at all
I called them april 4th and they said they didnt take it again and informed me I would have to take it up with my bankI called the bank and they said they could only launch an investigation
I called them again april 6th and they still said they didnt take it and the customer service person basically said I was lying and that I had the payment
Best customer service ever! The do what they say they willIf you have a problem, Isagenix will send a replacement at NO costThis kind of situation has happened to me twiceOnce when they sent the wrong shake flavour and another time they forgot box of Ionix ( which was sent free of charge AND my account was credited for the cost of the product and a portion of the shipping
Isagenix charged my checking account for diet products This was an automatic charge which I was unaware I called the company because I didn't recognize the charge They said it was for diet products and the box would be delivered the next day I told them I did NOT want it They said to refuse the package and it would be sent back I posted a notice on my front door refusing the package, but they left it any way I had to go and ship the package back to them at an addition cost to me When I received confirmation that the package was received by Isagenix, I called them to credit my checking account for the $they charged me They would NOT do this unless I filled out their forms I told them they have both the product and my money and I want them to credit my account
I have NOT received credit as of 2/22/and they received the product on 2/14/signed for by Nancy
I started the day system and was pleasantly surprised by how much great, natural energy I had while also losing weightI like the taste of all flavors but vanilla blended with their organic coffee is my favoriteIt upsets me when people think this is a network marketing scam because it could deter someone who might actually have a positive experience like I didI was skeptical at first because it was network marketing but I'm glad I tried the system because it has made such a positive impact on my life and many others
Instead of issuing a refund as they said they would fro their error- they charged my debit card again resulting in charges of $taken outSo I am out $770- they ARE refunding both charges- my complaint is I WAS JUST TOLD IT CAN TAKE 10-DAYS FOR REFUNDS TO BE PROCESSED
THISIS TOTALLY UNPROFESSIONAL AND UNACCEPTABLE- BOTH CHARGES WERE NOT AUTHORIZED BY ME!!!
I
After trying this product for weeks I became ill I went to site to cancel and remove my credit card information so I would no longer be billed for products that made me sick I called my coach and told her how sick I became and I wanted everything cancelled I was never told that once my coach added my credit card information that I could never remove it This is not ok months later I was charged for more products I called company and the did nothing I know have over dollars worth of product that is garbage and missed four days of work because if made me ill I want my credit card removed and my money refunded I believe that since it was originally under days I should receive all of my money back Do not teach your coaches to lie to consumer and just steal money for garbage
Not only this "program" doesn't work, but also the company is the biggest scam and unethical organization I have ever seenDo NOT waste your money or timeWhen I bought it I followed exactly the instructions my sales person gave me as well as I joined their *** group, which I honestly doubt their testimonials to be truthfulAlthough it didn't curb my appetite I really wanted it to work so I rather starved myself as well as suffer several headaches that I never experienced in my entire life
Finally, when my month was up (according to my sales lady) I requested my refund since the program didn't work for me at allThe company sent an email with instructions saying that I should mail the empty boxes back to them and I should've get my money within daysIt has been months already! They got my package but they claimed they never did
Somebody needs to do something about this fraudulent business
I have been led to believe these products would help me lose weightI bought these products (day kits) continuously for about years and for year in the past as wellI was always hopeful these products would work to help me lose weightI finally came to the realization that these products were nto at all helping me lose weightI was staying the same for months and months
The problems I am having with this company is that they are advertising weight loss with their products when in fact, they do not help me lose weightThey keep me the same if not make me gain weightI went off the products finally after so many months of spending many hundreds of dollars on their products, following the system very closelyThey have a lot of confusing ways online and in social media about what works, how to use the products, what combination of things works best, and want to sell more and moreThe confusion is with how many people are misguiding the use of these products for weight-los
I want to share a positive experience I have had through Isagenix
Direct marketing gets such a bad rap and I am here to say Isagenix has changed my life and not in the financial wayI have invested in my mind,body and spirit through isagenix and am a better person because of itMy health is at it's best, my mind is at it's best and my outlook on my aging years is strong as I know they make the best products for my body to work at it's optimum peakI am yrs old and feel
Thank you Isagenix
I am writing to share my concerns about the companyWhile I understand its a multi-level company, their field team is not supportive of each person’s well being, and keeping pushing the same products on everyone, not allowing each person to process and educate them selves on all the products I understand that the team feels they are educating us, but it is up to the consumer which product or products work well with them I find their team to extremely rude, pushy, and unpleasant to work with, making it difficult to order products from them
I recently cancelled my account with this company after finding their advertising practices inappropriate I was promised a call from the company and still have yet to received one to share my concerns I feel that they only wanted my money and their claim of caring for their customers have vanished since I cancelled my order I only asked for a call to talk and share my concerns and have been abandoned by them as soon as I stopped my account
The company has a day money back guarantee I returned the product because I was not satisfied They claim the refund will be made within days from logging the return at the warehouse I returned the product and received confirmation of the delivery back on March When I reached out to get a status update, they said they had no record of it being logged in to the warehouse yet So basically if they never log it, I won't get my money back This is fraudulent advertising in that they claim it is easy and guaranteed to be refundableYet they make it very difficult to return product and you have to dig around on their site before you can even find the instructions on how to initiate the refund The whole process seems like they are trying to make it difficult to return product
I have been using Isagenix for almost yearsNot only have I had amazing health results for me and my family but numerous friends as wellIt is not a cure but simply a way to feed the body the most dense nutrition in fewer calories than a sit down mealIt has been life changing and I will never stop using and sharing
Worst Customer service everI called to complain about a blender that was included in the package and asked if I could have it replacedThey had the nerve to tell me I damaged itReally???? Just by reason the reviews and my own experience with the so called customer service reps, I would never recommend people to this company, ever! You can honestly tell that this company is out to rip-off the consumer with no regard on the products they pushDo your research before you throw your hard earned money awayABSOLUTELY NOT RECOMMENDED
I am hesitant about network marketing companies but gave this one a try after watching an acquaintance rave for months about itThe shakes tasted great but because I was looking to gain more natural energy and weight, not loose weight or build muscle, they didn't work for me muchI wasn't told the products have to be on an AUTOSHIP rotation either, that was frustratingI cancelled my account and got an email a few weeks later letting me know of my shipment comingAfter calling Customer Service (who was very helpful), I was advised that in order to fully cancel I had to CALL inShe cancelled my accounts and then transferred me to returns which is where I have the problemNot only do I get my original shipping deducted from my refund, I also have to arrange and pay the return shipping BACK to the company, and it can take UP TO days to receive my refundA few hundred dollars is a good amount of money for me, so to think I may have to wait that long is frustratingAs far as the physical return, I don't mind it being deducted but to withhold the original cost and offer no assistance with returning it is also frustrating
Message for Isagenix, your consultants seems to be eager to push your product at any costI have receive three unsolicited delivers since I started buying your productsMy consultant Maureen assures me that unsolicited merchandize will not shat door step, and when question her over the issue she pretends that it was a glitch on the system or that it is Isagenix errorI love Isagenix products but not the business practices and I will not buy anything from the company again
This has been the best program that I have ever been involved with and their customer service is supremeThey are all about intergrity,,
This has been a lifesaver for me & my family! I was in such bad shape before Isagenix (not just physically being lbs over weight) but I was so depressed and medically speaking I had MAJOR problems - but after a few months on the weight loss system I lost lbs and got off some of my medsbut the biggest change was the fact that my family got their happy and energetic mom backI was finally out of bed without migraines playing with them at the park! So wonderfulThere are so many products - not just weight loss - now I use the workout supplements and love them! My kids even use some of the products and beg for their shakes & bars! I realize this isn't for everyone, but it has been amazing for meThe company has been so good about returns and any problems that ariseI just adore their customer service team! I'm so grateful my sister shared these products with meSo so so grateful!
I placed an order for bottles of shake powderVanilla and chocolateThe consultant that signed me up told me that if I did not like the products, that I had nothing to worry about, they have a day money back policyI tried both products, and did not like themI contacted Isaabout a refundThey informed me that the following are non refundable: Membership fee, shipping, and return shippingFirst, I never wanted to be a "member" I did not realize there was a $charge added for thatSecond, the shipping to return the items are over $The shipping that I paid to recieve the prodcuts was $So I would end up still paying $for products that I do not like nor wish to keep
Purchased a one month trial and was unknowing signed up for ongoing shipments and pre-authorized debits from my account
Called when the money for the second shipment was taken from my account on april 1st ($198.94) and was assured that I could return the product unopened free of charge and the full amount would be credited to my account right away
On April 4th the full amount of $was deposited in my account from ISAGENIX *** _V and immediately re-debited from my account to ISAGENIX *** _V in the amount of $resulting in me not getting anything at all
I called them april 4th and they said they didnt take it again and informed me I would have to take it up with my bankI called the bank and they said they could only launch an investigation
I called them again april 6th and they still said they didnt take it and the customer service person basically said I was lying and that I had the payment
Best customer service ever! The do what they say they willIf you have a problem, Isagenix will send a replacement at NO costThis kind of situation has happened to me twiceOnce when they sent the wrong shake flavour and another time they forgot box of Ionix ( which was sent free of charge AND my account was credited for the cost of the product and a portion of the shipping
Isagenix charged my checking account for diet products This was an automatic charge which I was unaware I called the company because I didn't recognize the charge They said it was for diet products and the box would be delivered the next day I told them I did NOT want it They said to refuse the package and it would be sent back I posted a notice on my front door refusing the package, but they left it any way I had to go and ship the package back to them at an addition cost to me When I received confirmation that the package was received by Isagenix, I called them to credit my checking account for the $they charged me They would NOT do this unless I filled out their forms I told them they have both the product and my money and I want them to credit my account
I have NOT received credit as of 2/22/and they received the product on 2/14/signed for by Nancy
I started the day system and was pleasantly surprised by how much great, natural energy I had while also losing weightI like the taste of all flavors but vanilla blended with their organic coffee is my favoriteIt upsets me when people think this is a network marketing scam because it could deter someone who might actually have a positive experience like I didI was skeptical at first because it was network marketing but I'm glad I tried the system because it has made such a positive impact on my life and many others
Instead of issuing a refund as they said they would fro their error- they charged my debit card again resulting in charges of $taken outSo I am out $770- they ARE refunding both charges- my complaint is I WAS JUST TOLD IT CAN TAKE 10-DAYS FOR REFUNDS TO BE PROCESSED
THISIS TOTALLY UNPROFESSIONAL AND UNACCEPTABLE- BOTH CHARGES WERE NOT AUTHORIZED BY ME!!!
I
After trying this product for weeks I became ill I went to site to cancel and remove my credit card information so I would no longer be billed for products that made me sick I called my coach and told her how sick I became and I wanted everything cancelled I was never told that once my coach added my credit card information that I could never remove it This is not ok months later I was charged for more products I called company and the did nothing I know have over dollars worth of product that is garbage and missed four days of work because if made me ill I want my credit card removed and my money refunded I believe that since it was originally under days I should receive all of my money back Do not teach your coaches to lie to consumer and just steal money for garbage
Not only this "program" doesn't work, but also the company is the biggest scam and unethical organization I have ever seenDo NOT waste your money or timeWhen I bought it I followed exactly the instructions my sales person gave me as well as I joined their *** group, which I honestly doubt their testimonials to be truthfulAlthough it didn't curb my appetite I really wanted it to work so I rather starved myself as well as suffer several headaches that I never experienced in my entire life
Finally, when my month was up (according to my sales lady) I requested my refund since the program didn't work for me at allThe company sent an email with instructions saying that I should mail the empty boxes back to them and I should've get my money within daysIt has been months already! They got my package but they claimed they never did
Somebody needs to do something about this fraudulent business
Best nutrition on the planet and definitely the best company
I have been led to believe these products would help me lose weightI bought these products (day kits) continuously for about years and for year in the past as wellI was always hopeful these products would work to help me lose weightI finally came to the realization that these products were nto at all helping me lose weightI was staying the same for months and months
The problems I am having with this company is that they are advertising weight loss with their products when in fact, they do not help me lose weightThey keep me the same if not make me gain weightI went off the products finally after so many months of spending many hundreds of dollars on their products, following the system very closelyThey have a lot of confusing ways online and in social media about what works, how to use the products, what combination of things works best, and want to sell more and moreThe confusion is with how many people are misguiding the use of these products for weight-los
I want to share a positive experience I have had through Isagenix
Direct marketing gets such a bad rap and I am here to say Isagenix has changed my life and not in the financial wayI have invested in my mind,body and spirit through isagenix and am a better person because of itMy health is at it's best, my mind is at it's best and my outlook on my aging years is strong as I know they make the best products for my body to work at it's optimum peakI am yrs old and feel
Thank you Isagenix
I am writing to share my concerns about the companyWhile I understand its a multi-level company, their field team is not supportive of each person’s well being, and keeping pushing the same products on everyone, not allowing each person to process and educate them selves on all the products I understand that the team feels they are educating us, but it is up to the consumer which product or products work well with them I find their team to extremely rude, pushy, and unpleasant to work with, making it difficult to order products from them
I recently cancelled my account with this company after finding their advertising practices inappropriate I was promised a call from the company and still have yet to received one to share my concerns I feel that they only wanted my money and their claim of caring for their customers have vanished since I cancelled my order I only asked for a call to talk and share my concerns and have been abandoned by them as soon as I stopped my account