Initial Business Response / [redacted] (1000, 5, 2015/10/02) */ [redacted] See Attached [redacted] Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/03) */ (The consumer indicated he/she DID NOT accept the response from the business.) The customer care agent was very rudeShe acted like she did not care about customer's feedback or your productsMost companies want to hear from their customers so they can improve their productsThe replacement of the pizza is fair but I don't think the offer for the pies is fair at allI have around twenty dollars in pies which were mostly whip creamI think you would of offered at least one free pie instead of a few dollar off another oneThat would of been fairLet me know what you can do with the pie issueLooking forward to solving this issueThanks Final Consumer Response / [redacted] (3000, 11, 2015/10/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) I accept the offer for the pizza but don't feel the offer for the pies is fairWhen will the offer for the pizza be sent? You never said nothing about how I was treated on the phoneIs treating your customers like dirt part of your policy as well? I suggest that you look over your policy on your products as well because clearly there is room for improvements Final Business Response / [redacted] (4000, 9, 2015/10/05) */ Dear Mr*** The Revdex.com complaint that was sent to the Schwan's Home Service, Inchas been reviewed and a resolution offer included Please let me know if you have any questions or concerns Thank you Rebecca L [redacted] Claims Adjuster Schwan's Shared Services LLC [redacted] @schwans.com Rebecca L [redacted] Claims Adjuster Schwan's Shared Services LLC [redacted] @schwans.com [redacted] Marshall, MN [redacted] ext [redacted] Fax: [redacted]
Initial Business Response / [redacted] (1000, 13, 2015/07/22) */ July 13, State of Minnesota and North Dakota Gannon Rd StPaul, MN Re: Schwan's Chicken Strip Your Case Number: No: [redacted] Claimant: [redacted] Dear Revdex.com: Thank you for the letter dated July 7, 2015, regarding the above entitled matterWe have reviewed the information that you provided in regard to the Chicken Strip Consequently, we are tendering the claim to our supplier for defense and indemnification pursuant to the Agreement entered into between the supplier [redacted] of Cincinnati whom has signed agreement taking responsibly for their product and Schwan's Home Service IncIf you wish to discuss this matter further or have questions please contact [redacted] at [redacted] , (847) [redacted] Mikes email address - [redacted] @kochfoods.com I will forward Mike a copy of the Better Business report for his handling Very truly yours, Rebecca L [redacted] Claims Adjuster Schwan's Shared Services [redacted] @schwans.com [redacted] Marshall, MN [redacted] ext [redacted] Fax: [redacted] Initial Consumer Rebuttal / [redacted] (3000, 15, 2015/07/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have tried contacting them so far without a response as of yetWhen I get a response, I will accept if it is favorable and they pay for any repairs not covered by insurance
Please be advised, as we are not a member of the Revdex.com and the Revdex.com does not have any actual authority to resolve any customer complaints or legal assertions, we do not respond to Revdex.com complaints Instead, we work directly with our customers, in a confidential and forthright effort to resolve any issues they might have
Sent: Saturday, January 09, 12:AM Subject: RE: Revdex.com of Houston and South Texas- Complaint regarding Your Business # [redacted] Thank you for contacting the [redacted] ***This is to confirm receipt of your requestYou will receive another notification email with an Activity NumberShell appreciates your businessSincerely, [redacted]
Initial Business Response / [redacted] (1000, 12, 2016/02/04) */ Mr [redacted] - Please be advised that my client has resolved the case referenced above directly with the customer to correct outstanding charges All the best, Nick
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards,If anyone had read my actual complaint, they would see that I tried times to get this resolved through the Gift Card Site They turned out to be very unhelpful, and gave me different answers all three times I called - despite actually talking to the same rep (Mark) twice I provided all the info needed and it would have been easier to just resolve my issue as opposed to arguing about it Very disappointed in Shell
Initial Business Response / [redacted] (1000, 5, 2015/06/23) */ We talked with the customer Friday, 6/19 and refund has been issued for the amount of $30.01 Customer states she was just concern as she has been going through a lot with her identitity being compromised. We verified her order which we have set... to be delivered 6/23. Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/06/23) */ (The consumer indicated he/she ACCEPTED the response from the business.) Although the rep did not provide the disclosures, Schwans did correct the issue.
Initial Business Response / [redacted] (1000, 10, 2015/07/23) */ Our property claims adjuster is working directly with the claimant and has been in contact through emailThe Schwan's Home Service Area Manager will set up a time and date to meet with the claimant and will look at the claimant driveway damageThe email to the claimant as follows From: [redacted] Sent: Thursday, July 23, 9:AM To: [redacted] Cc: [redacted] DS Subject: RE: Claim # [redacted] Hello *** I apologize that this claim was not handled in a timely manner Please forward me the estimate for the cost of repair for your driveway and I will review and come to a resolution asapOur local Manager Jon will be in contact with you later today Jon would like to make arrangements to meet with you My contact information is listed below Thank you *** Rebecca L [redacted] Claims Adjuster Schwan's Shared Services LLC [redacted] @schwans.com [redacted] Marshall, MN [redacted] Fax: [redacted]
Please be advised, as we are not a member of the Revdex.com and the Revdex.com does not have any actual authority to resolve any customer complaints or legal assertions, we do not respond to Revdex.com complaints. Instead, we work directly with our customers, in a confidential and forthright effort to
resolve any issues they might have, which is what we have done in the instant situation
Initial Business Response /* (1000, 5, 2015/08/16) */
We brought the missing product to the customer on August 12th and refunded the money for the freezer bagWe made sure the customer recieved the full discount for their orderThe customer is happy and will order with Schwan's in the
future
Initial Consumer Rebuttal /* (2000, 7, 2015/08/17) */
I am rejecting this response because: Its a lame excuse for the poor communication issues this company hasHowever, I have been in contact with a Chris regarding this most recent incident and he is trying to resolve it to my satisfactionTherefore, no further work on the Revdex.coms part needs to be doneI would however, recommend that their rating be downgraded as this is a really jerky response
I am rejecting this response because: The only response I received was from their CONTRACTED customer serviceAll they did was give me credit for my next purchaseI don't do business with a company that practices "Bait and Switch"! If some one from the actual company had contacted me, this probably would have been settled a long time agoOur driver asked his boss to contact us and he never did! We have been customers for almost years! They took my money on a illeagal promotion of their product and never have tried to make amensI want a check from Schwans for $4.00, they took mine I want theirs, and a letter from the Marketing department explaining why a multi Billion dollar company needs to stoop to such business practices
Initial Business Response /* (1000, 5, 2015/06/24) */
Dear Revdex.com:
Thank you for your letter dated June 22, 2015, regarding the above entitled matterWe have reviewed the information that you provided in regards to Better ***At this time, I would like to offer a detailed
explanation of what our process involves and further insight into this issue
Our standard process begins with our Consumer Brands teamA thorough review is completed on each concern and or inquiryThe team will also determine whether or not the information warrants a replacement or discount coupon
Our records indicate that Ms*** did not report her complaint to our Consumer Affairs teamIn addition our Consumer Affairs agent would have explained that a receipt is required before a refund can be issued
However in order to resolve this complaint, we would like to extend an apology to the customer and we would also send the customer two replacement coupons which would cover the cost of the pie's
If this course of action is acceptable to Mr***, please contact me immediatelyI look forward to resolving this issue in the near future
Very truly yours,
Initial Consumer Rebuttal /* (2000, 7, 2015/06/25) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response /* (1000, 5, 2015/04/17) */
We called the customer and talked with them about the payment method and the banking process that goes with itThe customer understands now and is happy with the outcomeWill order with us in the future
our records show that the customer was contacted twice, the second time on 6-1. Records also shows the customer was taken care of at that time. I want to reiterate that we work directly with our customers, in a confidential and forthright effort to resolve any issues they might have
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
I spoke to another CSR today on the phone (one who had previously asked for similar info) - and they explained the history of the card to me - that it was used in in Oregon (although not by me) While I find the response bewildering, at least there was a valid attempt to resolve the issue, and I see no further recourse on my end I am out the cost of the card But it does not appear to be the fault of Shell so I consider this complaint closed
Initial Business Response /* (1000, 5, 2015/12/02) */
To whom it may concern
Complainant has contacted my client's Business Units on multiple occasions under multiple aliases attempting to extort a number of remedies for the same and similar product "issues" which have not been verifiedThe
phone number used by Complainant for the most recent complaint is flagged in my client's system, due to coarse language used not only in the most recent matter but previously, when both times she said to the customer service agent (direct quote - both times, mind you): "you should be raped with a broomstick."
As a result, my client has discontinued all interactions with the complainant and will not respond further to her or the Revdex.com in this matter
Sincerely,
***, Corporate Attorney
Schwan's Shared Services, LLC Law Dept
Initial Consumer Rebuttal /* (3000, 7, 2015/12/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Company is strange, I have never phoned or had issue priorThis is a strange responseVery strangeThis contains slander & liableThey must have dealing with someone elseI will contact the AttyGeneral in theyre areaFor this company to respond to a complaint this way is innapropEspecially when I have no contact priorI also will show this to a law firmI am a principle in a Catholic schoolThis accusation shocks
Initial Business Response /* (1000, 5, 2015/08/16) */
We have removed the customers email address from our recordsWe have made sure no other emails will be sent to the customerWe have called and talked with the customer and let them know what we didThey are good with the
resolution
Initial Consumer Rebuttal /* (2000, 6, 2015/08/17) */
Initial Business Response /* (1000, 5, 2015/11/13) */
The customer was charged for a duplicate order which was dropped at the door and charged as an unattended delivery. The customer has been refunded the full amount of the order back to her credit card and the rewards points that were used on the...
order have been put back into her account. The customer is keeping the duplicate order free of charge as it was delivered in error.
Initial Consumer Rebuttal /* (2000, 7, 2015/11/17) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The company has refunded the amount erroneously billed to my credit card, and has given me "store credit" for the discounts not applied 2 orders ago. I am accepting the erroneous delivery as compensation for the unreasonable amount of effort this has taken to resolve, as well as to compensate for the $27.40 in credit that was not applied.
I am also satisfied that the company has reached out to me outside of this complaint to apologize.
Initial Business Response /* (1000, 5, 2015/10/02) */
[redacted] See Attached [redacted]
Initial Consumer Rebuttal /* (3000, 7, 2015/10/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The customer care agent was very rude. She acted like she did not care about...
customer's feedback or your products. Most companies want to hear from their customers so they can improve their products. The replacement of the pizza is fair but I don't think the offer for the pies is fair at all. I have around twenty dollars in pies which were mostly whip cream. I think you would of offered at least one free pie instead of a few dollar off another one. That would of been fair. Let me know what you can do with the pie issue. Looking forward to solving this issue. Thanks
Final Consumer Response /* (3000, 11, 2015/10/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I accept the offer for the pizza but don't feel the offer for the pies is fair. When will the offer for the pizza be sent? You never said nothing about how I was treated on the phone. Is treating your customers like dirt part of your policy as well? I suggest that you look over your policy on your products as well because clearly there is room for improvements.
Final Business Response /* (4000, 9, 2015/10/05) */
Dear Mr. [redacted].
The Revdex.com complaint that was sent to the Schwan's Home Service, Inc. has been reviewed and a resolution offer included.
Please let me know if you have any questions or concerns.
Thank you.
Rebecca L. [redacted]
Claims Adjuster
Schwan's Shared Services LLC
[redacted]@schwans.com
Rebecca L. [redacted]
Claims Adjuster
Schwan's Shared Services LLC
[redacted]@schwans.com
[redacted]
Marshall, MN 56258
[redacted] ext. [redacted]
Fax: [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/10/02) */ [redacted] See Attached [redacted] Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/03) */ (The consumer indicated he/she DID NOT accept the response from the business.) The customer care agent was very rudeShe acted like she did not care about customer's feedback or your productsMost companies want to hear from their customers so they can improve their productsThe replacement of the pizza is fair but I don't think the offer for the pies is fair at allI have around twenty dollars in pies which were mostly whip creamI think you would of offered at least one free pie instead of a few dollar off another oneThat would of been fairLet me know what you can do with the pie issueLooking forward to solving this issueThanks Final Consumer Response / [redacted] (3000, 11, 2015/10/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) I accept the offer for the pizza but don't feel the offer for the pies is fairWhen will the offer for the pizza be sent? You never said nothing about how I was treated on the phoneIs treating your customers like dirt part of your policy as well? I suggest that you look over your policy on your products as well because clearly there is room for improvements Final Business Response / [redacted] (4000, 9, 2015/10/05) */ Dear Mr*** The Revdex.com complaint that was sent to the Schwan's Home Service, Inchas been reviewed and a resolution offer included Please let me know if you have any questions or concerns Thank you Rebecca L [redacted] Claims Adjuster Schwan's Shared Services LLC [redacted] @schwans.com Rebecca L [redacted] Claims Adjuster Schwan's Shared Services LLC [redacted] @schwans.com [redacted] Marshall, MN [redacted] ext [redacted] Fax: [redacted]
Initial Business Response / [redacted] (1000, 13, 2015/07/22) */ July 13, State of Minnesota and North Dakota Gannon Rd StPaul, MN Re: Schwan's Chicken Strip Your Case Number: No: [redacted] Claimant: [redacted] Dear Revdex.com: Thank you for the letter dated July 7, 2015, regarding the above entitled matterWe have reviewed the information that you provided in regard to the Chicken Strip Consequently, we are tendering the claim to our supplier for defense and indemnification pursuant to the Agreement entered into between the supplier [redacted] of Cincinnati whom has signed agreement taking responsibly for their product and Schwan's Home Service IncIf you wish to discuss this matter further or have questions please contact [redacted] at [redacted] , (847) [redacted] Mikes email address - [redacted] @kochfoods.com I will forward Mike a copy of the Better Business report for his handling Very truly yours, Rebecca L [redacted] Claims Adjuster Schwan's Shared Services [redacted] @schwans.com [redacted] Marshall, MN [redacted] ext [redacted] Fax: [redacted] Initial Consumer Rebuttal / [redacted] (3000, 15, 2015/07/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have tried contacting them so far without a response as of yetWhen I get a response, I will accept if it is favorable and they pay for any repairs not covered by insurance
Please be advised, as we are not a member of the Revdex.com and the Revdex.com does not have any actual authority to resolve any customer complaints or legal assertions, we do not respond to Revdex.com complaints Instead, we work directly with our customers, in a confidential and forthright effort to resolve any issues they might have
Sent: Saturday, January 09, 12:AM Subject: RE: Revdex.com of Houston and South Texas- Complaint regarding Your Business # [redacted] Thank you for contacting the [redacted] ***This is to confirm receipt of your requestYou will receive another notification email with an Activity NumberShell appreciates your businessSincerely, [redacted]
Initial Business Response / [redacted] (1000, 12, 2016/02/04) */ Mr [redacted] - Please be advised that my client has resolved the case referenced above directly with the customer to correct outstanding charges All the best, Nick
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards,If anyone had read my actual complaint, they would see that I tried times to get this resolved through the Gift Card Site They turned out to be very unhelpful, and gave me different answers all three times I called - despite actually talking to the same rep (Mark) twice I provided all the info needed and it would have been easier to just resolve my issue as opposed to arguing about it Very disappointed in Shell
Initial Business Response / [redacted] (1000, 5, 2015/06/23) */ We talked with the customer Friday, 6/19 and refund has been issued for the amount of $30.01 Customer states she was just concern as she has been going through a lot with her identitity being compromised. We verified her order which we have set... to be delivered 6/23. Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/06/23) */ (The consumer indicated he/she ACCEPTED the response from the business.) Although the rep did not provide the disclosures, Schwans did correct the issue.
Initial Business Response / [redacted] (1000, 10, 2015/07/23) */ Our property claims adjuster is working directly with the claimant and has been in contact through emailThe Schwan's Home Service Area Manager will set up a time and date to meet with the claimant and will look at the claimant driveway damageThe email to the claimant as follows From: [redacted] Sent: Thursday, July 23, 9:AM To: [redacted] Cc: [redacted] DS Subject: RE: Claim # [redacted] Hello *** I apologize that this claim was not handled in a timely manner Please forward me the estimate for the cost of repair for your driveway and I will review and come to a resolution asapOur local Manager Jon will be in contact with you later today Jon would like to make arrangements to meet with you My contact information is listed below Thank you *** Rebecca L [redacted] Claims Adjuster Schwan's Shared Services LLC [redacted] @schwans.com [redacted] Marshall, MN [redacted] Fax: [redacted]
Please be advised, as we are not a member of the Revdex.com and the Revdex.com does not have any actual authority to resolve any customer complaints or legal assertions, we do not respond to Revdex.com complaints. Instead, we work directly with our customers, in a confidential and forthright effort to
resolve any issues they might have, which is what we have done in the instant situation
Initial Business Response /* (1000, 5, 2015/08/16) */
We brought the missing product to the customer on August 12th and refunded the money for the freezer bagWe made sure the customer recieved the full discount for their orderThe customer is happy and will order with Schwan's in the
future
Initial Consumer Rebuttal /* (2000, 7, 2015/08/17) */
I am rejecting this response because: Its a lame excuse for the poor communication issues this company hasHowever, I have been in contact with a Chris regarding this most recent incident and he is trying to resolve it to my satisfactionTherefore, no further work on the Revdex.coms part needs to be doneI would however, recommend that their rating be downgraded as this is a really jerky response
I am rejecting this response because: The only response I received was from their CONTRACTED customer serviceAll they did was give me credit for my next purchaseI don't do business with a company that practices "Bait and Switch"! If some one from the actual company had contacted me, this probably would have been settled a long time agoOur driver asked his boss to contact us and he never did! We have been customers for almost years! They took my money on a illeagal promotion of their product and never have tried to make amensI want a check from Schwans for $4.00, they took mine I want theirs, and a letter from the Marketing department explaining why a multi Billion dollar company needs to stoop to such business practices
Initial Business Response /* (1000, 5, 2015/06/24) */
Dear Revdex.com:
Thank you for your letter dated June 22, 2015, regarding the above entitled matterWe have reviewed the information that you provided in regards to Better ***At this time, I would like to offer a detailed
explanation of what our process involves and further insight into this issue
Our standard process begins with our Consumer Brands teamA thorough review is completed on each concern and or inquiryThe team will also determine whether or not the information warrants a replacement or discount coupon
Our records indicate that Ms*** did not report her complaint to our Consumer Affairs teamIn addition our Consumer Affairs agent would have explained that a receipt is required before a refund can be issued
However in order to resolve this complaint, we would like to extend an apology to the customer and we would also send the customer two replacement coupons which would cover the cost of the pie's
If this course of action is acceptable to Mr***, please contact me immediatelyI look forward to resolving this issue in the near future
Very truly yours,
Initial Consumer Rebuttal /* (2000, 7, 2015/06/25) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response /* (1000, 5, 2015/04/17) */
We called the customer and talked with them about the payment method and the banking process that goes with itThe customer understands now and is happy with the outcomeWill order with us in the future
our records show that the customer was contacted twice, the second time on 6-1. Records also shows the customer was taken care of at that time. I want to reiterate that we work directly with our customers, in a confidential and forthright effort to resolve any issues they might have
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
I spoke to another CSR today on the phone (one who had previously asked for similar info) - and they explained the history of the card to me - that it was used in in Oregon (although not by me) While I find the response bewildering, at least there was a valid attempt to resolve the issue, and I see no further recourse on my end I am out the cost of the card But it does not appear to be the fault of Shell so I consider this complaint closed
Initial Business Response /* (1000, 5, 2015/12/02) */
To whom it may concern
Complainant has contacted my client's Business Units on multiple occasions under multiple aliases attempting to extort a number of remedies for the same and similar product "issues" which have not been verifiedThe
phone number used by Complainant for the most recent complaint is flagged in my client's system, due to coarse language used not only in the most recent matter but previously, when both times she said to the customer service agent (direct quote - both times, mind you): "you should be raped with a broomstick."
As a result, my client has discontinued all interactions with the complainant and will not respond further to her or the Revdex.com in this matter
Sincerely,
***, Corporate Attorney
Schwan's Shared Services, LLC Law Dept
Initial Consumer Rebuttal /* (3000, 7, 2015/12/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Company is strange, I have never phoned or had issue priorThis is a strange responseVery strangeThis contains slander & liableThey must have dealing with someone elseI will contact the AttyGeneral in theyre areaFor this company to respond to a complaint this way is innapropEspecially when I have no contact priorI also will show this to a law firmI am a principle in a Catholic schoolThis accusation shocks
Initial Business Response /* (1000, 5, 2015/08/16) */
We have removed the customers email address from our recordsWe have made sure no other emails will be sent to the customerWe have called and talked with the customer and let them know what we didThey are good with the
resolution
Initial Consumer Rebuttal /* (2000, 6, 2015/08/17) */
Initial Business Response /* (1000, 5, 2015/11/13) */
The customer was charged for a duplicate order which was dropped at the door and charged as an unattended delivery. The customer has been refunded the full amount of the order back to her credit card and the rewards points that were used on the...
order have been put back into her account. The customer is keeping the duplicate order free of charge as it was delivered in error.
Initial Consumer Rebuttal /* (2000, 7, 2015/11/17) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The company has refunded the amount erroneously billed to my credit card, and has given me "store credit" for the discounts not applied 2 orders ago. I am accepting the erroneous delivery as compensation for the unreasonable amount of effort this has taken to resolve, as well as to compensate for the $27.40 in credit that was not applied.
I am also satisfied that the company has reached out to me outside of this complaint to apologize.
Initial Business Response /* (1000, 5, 2015/10/02) */
[redacted] See Attached [redacted]
Initial Consumer Rebuttal /* (3000, 7, 2015/10/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The customer care agent was very rude. She acted like she did not care about...
customer's feedback or your products. Most companies want to hear from their customers so they can improve their products. The replacement of the pizza is fair but I don't think the offer for the pies is fair at all. I have around twenty dollars in pies which were mostly whip cream. I think you would of offered at least one free pie instead of a few dollar off another one. That would of been fair. Let me know what you can do with the pie issue. Looking forward to solving this issue. Thanks
Final Consumer Response /* (3000, 11, 2015/10/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I accept the offer for the pizza but don't feel the offer for the pies is fair. When will the offer for the pizza be sent? You never said nothing about how I was treated on the phone. Is treating your customers like dirt part of your policy as well? I suggest that you look over your policy on your products as well because clearly there is room for improvements.
Final Business Response /* (4000, 9, 2015/10/05) */
Dear Mr. [redacted].
The Revdex.com complaint that was sent to the Schwan's Home Service, Inc. has been reviewed and a resolution offer included.
Please let me know if you have any questions or concerns.
Thank you.
Rebecca L. [redacted]
Claims Adjuster
Schwan's Shared Services LLC
[redacted]@schwans.com
Rebecca L. [redacted]
Claims Adjuster
Schwan's Shared Services LLC
[redacted]@schwans.com
[redacted]
Marshall, MN 56258
[redacted] ext. [redacted]
Fax: [redacted]